Cost Justifying the Upgrade Cost Justifying the Upgrade (TMCU-02) Monday - 1/24/06, 1:00-1:45pm...
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Transcript of Cost Justifying the Upgrade Cost Justifying the Upgrade (TMCU-02) Monday - 1/24/06, 1:00-1:45pm...
Cost Justifying the UpgradeCost Justifying the Upgrade(TMCU-02)
Monday - 1/24/06, 1:00-1:45pm
Presented By:Brandon WeilbacherEpygi Technologies
Director of Product Management
Cost Justifying the Upgrade
Why should I upgrade? Is the time right? Is the technology ready? What will the upgrade cost me? What will the new system save me? How will the new system make me
more efficient? Features that justify the upgrade?
Why Should I Upgrade to an IP PBX?
In the current economic climate, customers migrate to new technology because they need to, not because their favorite vendor, consultant or writer tells them to.
Worldwide IP PBX Market and SIP Penetration ForecastWorldwide IP PBX Market and SIP Penetration Forecast
(Excludes Phones)
$0
$1,000
$2,000
$3,000
$4,000
$5,000
$6,000
$7,000
2002 2003 2004 2005 2006 2007 2008
0%5%10%15%20%
25%30%35%40%45%
SIP Penetration
IP PBX Revenues
Source: IDC; Gartner
The NEED is to stay competitive by improving employee efficiency, reducing costs, and simplifying operations
Is the time right?
Pricing models are simplified Lower priced systems Fewer feature keys (all inclusive)
Combine the functions of multiple products PBX, IP Router, VPN, VoIP Gateway Technology Miniaturization
You can keep your old analog phones or upgrade to highly functional SIP versions
Expensive and proprietary digital sets are no longer required New phones are standards based (SIP), so they are not
thrown away when a new system is purchased The feature set of IP PBX systems increases employee
efficiency over the traditional PBX Take advantage of Internet Telephony Service Providers
Many ITSPs are available for very low cost LD around the world
IP PBXs have changed the Phone System Market
“VoIP is responsible for the biggest threat to the PBX market since – well ever.”, Rich Tehrani
“VoIP is responsible for the biggest threat to the PBX market since – well ever.”, Rich Tehrani
Is the Technology Ready? Broadband connectivity is available in most all
businesses today SIP standards continue to evolve but have
stabilized allowing product interoperability The Quadro has been tested as interoperable with over
30 Internet Telephony Service Providers Over 20 SIP IP phones have been certified on the Quadro
IP PBX IP PBX systems are currently deployed countries
around the world IP PBX products have moved past the “beta”
phase and are used in many major corporations Advanced VoIP applications are emerging such as
“pay per call” on eBay
What will the Upgrade Cost Me? Purchase the new PBX
Much lower cost than traditional PBX systems Fewer feature keys to get functionality means
lower cost and simpler configuration
Purchase the new phones Can reuse existing analog phone with Quadro Can purchase industry standard reusable SIP
phones as opposed to expensive proprietary digital sets
Subscribe to carrier services ITSPs use IP for transport and offer a much
cheaper solution to traditional long distance carriers
Fewer local lines/trunks are required from Ma Bell when using VoIP- most calls will be carried over IP
What will the Upgrade Cost Me? Other communications equipment can be
eliminated since it is built into many IP PBX systems IP Router and Firewall Hold music radio External Voicemail system VPN
Buyback credit for the old PBX In many cases, the legacy PBX can be sold to a
second-hand equipment dealer Installation
The Quadro makes installation simple using GUIs and Wizards
In some cases, the customer can plug in the cables and the reseller can configure it remotely
Phones are automatically configured once connected to the network
Should lead to a faster and lower cost installation
What will the IP PBX Save Me? Ongoing Costs for Moves, Adds, and Changes
Moves- IP phones can be moved simply by unplugging from one location and plugging in at another- as simple as moving a computer, no rewiring required
Adds/Changes- New users can be added with minimal configuration using the intuitive GUI. Can be completed locally or remotely
No more line cards- the IP PBX uses the existing Ethernet switch for connectivity
Upgrading to Enhanced Capabilities Using standard protocols, 3rd parties can develop
applications that interoperate with IP PBX systems With competition comes more options and a lower
price Not proprietary
What will the IP PBX Save Me? In new construction, only 1 Ethernet drop is
required per office Most IP phones have a built in Ethernet switch port for
connecting a PC Fewer ports required at the Ethernet switch
Lower long distance costs, especially for international calls
Using an ITSP, costs are a few pennies per minute Using a direct SIP connection, there is only the cost of
the internet connection Centralized management for remote sites
Truck roll costs are eliminated when making minor changes at remote sites
Physically smaller systems consume less power and require less space
Productivity Gains with the new system Simplified administration results in less down time
for employees- faster moves/adds/changes Presence applications can direct calls to the most
likely communications device that you will answer. You control how you are reached and by whom
IP phones can be registered remotely allowing teleworking applications
Cell phones can make VoIP calls using features like call relay
Unified Messaging provides easy access to voice messages and faxes via email
IP phones with advanced information features can be programmed to display information downloaded from servers across a LAN or WAN
Corporate Communications Weather, News, Stock Quotes
Productivity Gains with the new system On-demand and meet-me multi-party conferencing
over SIP SIP trunks often provide as many lines as you have
bandwidth to support No more busy signals to customers calling in No more waiting for an available line
Freedom to make as many LD calls and talk as long as it takes
Use a softphone from your laptop while in a WiFi hot-spot
Never be out of touch even when you are away from the office
Many notifications of new messages SMS Email Phone Call
Features that Justify the Upgrade
Features available on many IP PBX systems Unified Messaging
• Voicemail to email• Fax to email
Call Relay SIP Conferencing Using Virtual Extensions to establish a local
presence in a remote location Utilizing an ITSP for Long Distance Calls Remote IP Phone and Softphone Extensions Superset of traditional PBX features
The Upgrade is Cost Justified!
andThe Time is Now!
Questions?Questions?
Presented By:Brandon WeilbacherEpygi Technologies
Director of Product Management