Corpotel Services

© 2010, All rights reserved. CorpoTel Inc. 1

Presentation of Services

CorpoTel Telecom Expense Management Services

July 2010

This document is strictly private and confidential. They may not be total or partial reproduction by any print or electronic formats..

Contact:Eric Schummer [email protected] 954-364-7045

mailto:[email protected]

© 2010, All rights reserved. CorpoTel Inc.

Agenda

Meeting objective: Introduce the concept of Telecom Expense Management (TEM) and explain CorpoTel´s capabilities to identify opportunities of savings and cost reduction.

Contents:

1. Who is CorpoTel?2. What is Telecommunication Expense Management? 3. Service Portfolio4. Detailed description of the portfolio of services 5. Why CorpoTel?


1. Who is CorpoTel?


Who is CorpoTel?

“Our Customer talk for us”Company Profile

Most Relevant Awards

• An American company with headquarters in Miami, FL.

• Founded in 2001.• Providing TEM / WEM global services to clients in

North America, South America, Europe, the Meddle East and Africa.

• South Florida Tech 100 companies.• Top Business Telephone Companies• TEMA Board Member (Telecom Expense

Management Association).• “Best Partner Award” delivered over multiple years

by Applica Consumer Products (Black & Decker, George Foreman Grills, Etc).


Credentials

Customer Service provided

Telecom Business Assessment

Invoice & Vendor management , Cost Allocations, Budget Management

Savings : Identification & Execution

Telecom Expense Management (TEM) & Wireless Expense Management (WEM)

VoIP Global deployment & Hosted VOIP services


Experience

• We have 10 years of experience operating in IT and Telecommunications departments under outsourced model.

• Our team of consultants are trained in our standardized method for analysis, control and monitoring of telecommunications spending.

• We continuously strive to build strong relationships with industry leaders. We look for partners who can complement our business and provide maximum value to customers.

• Our cutting-edge approach to technology combined with our partnerships has made us the go-to partner for organizations around the globe.

CorpoTel Formula to success

Met

hodo

logy W

orkforce

Strategy

Business Alliances

Appropriate Tools

MANAGEMENT AND SAVINGS

OF TELECOM EXPENSES


ERP / Corporate applications

IT / Desktop Management

Data / Telecom

Data

Cell phones

Fixed Lines

Background

Management

Services

Infrastructure

VoI

P T

runk

ing

VoIP delivery

Carrier 1

Carrier “n”

Carrier 2

Our goal is to become the customer’s business partner by managing their global telecommunication costs more efficiently .


2. What is TEM?


What is TEM?

TEM TELECOM EXPENSE MANAGEMENT

– Telecommunications Expense Management (TEM) is the methodology by which organizations can best manage one of their most critical strategic assets: the telecom network. TEM encompasses the technology, processes, policy, and people needed.

– As an extension of your team, an outsource supplier will handle all of the labor and management required to reduce telecom costs. And, you get the savings and operational benefits without having to replace your IT staff.

– At the end of the day they must support the different department within the company, and answer the following questions, the best way possible.

Chief Information Officer (CIO)

• How to operate more efficiently?

• How to save IT costs without affecting the quality of the operation?

• When and how to adopt new Telecom technologies?

Chief Finance Officer (CFO)

• How can I predict and control expenses (telecom area for example)?

• How to increase the visibility and control of expenditure through the business units?

Chief Executive Officer (CEO)

• How do I make sure that we are up to date with our tools without losing focus in the principal business?

• How do I assure the commitment and fulfillment of policies and procedures?


3. Services Portfolio


Services Portfolio

Gain control over your telecommunications costs with proactive management of your voice, data and mobile spending.

CONSULTING SERVICES

-Telecom Assessment/ VoIP Assessment/ Invoice

auditing

•A deep analysis to help you identify cost saving opportunities in fixed and mobile environment.

SERVICE FOR FIXED COMMUNICATIONS

- Invoice Consolidation/ Cost Allocation…

• Includes basic, premium and gold offerings for managing your fixed voice, data, video and networking equipments.

SERVICE FOR MOBILE COMMUNICATION

- Wireless Management/ Wireless optimization

•Provides activation planning and integration services, to support the unique challenges of forecasting and containing your mobile service provider and device expenses.

ANALYSIS OF NETWORK QUALITY

– Quality Network monitoring VoIP

Consulting service to be provided whenever a client needs to test the quality of a network to handle VoIP or IPTV applications.

MANAGED SERVICES


4. Description of Services


Consulting Services

Business Telecom Assessment / VoIP Assessment

Identify and enable cost-saving opportunities for your telecommunications environment.

• Helping you simplify and reduce Telecom Management costs through actionable recommendations.

• Uncovering immediate and long-term cost savings for your fixed and mobile Telecom expenses.

• Rectifying billing errors and improving vendor contract management.

• Gaining skills and experience to help you understand and analyze your Telecom expenses and business processes.

METHODOLOGY

Documentation and ReportingSavings

recommendationConclusions

Aggregated information for Mngt. review

Process review and analysis

Interview with key users Data aggregation

Analysis

Fidings and recommendations Contract review

Data Collection

Gathering business information

Expense database build up

1

2

3

4


Managed Services

Service for fixed communication (TEM)

Service detail:CorpoTel Expense Management Services for fixed

communications provides modularized Basic, Premium and Gold offerings to help you streamline, centralize and manage your end-to-end Telecom ordering, inventory and invoice processes across multiple telecom vendors.

Highlights:- Invoice processing & auditing- Cost allocation- Contract review- Monitoring payment process- Procurement and Order Provisioning- Inventory and asset management- Network optimization through business intelligence

Inventory

Negotiations

Contracts

Reports

Payments

TEM COMPONENTS


Process

Invoice reception

Service inventory and

contracts

Cost allocation

Expense Analysis &

Audit

Loading invoices

Payment approval

Carrier selection

MACD (Move Add Change Delete)

Credits and

Claims

Telecom expense reports

TELECOMCARRIERS

CorpoTel Telecom Expense Management Services helps identify enterprise-wide telecommunications costs, correct billing errors and recover charges, and effectively manage multiple telecommunications networks, vendors, contracts and processes.


Managed Services

Service for Mobile Communication (WEM)

Service detail:

CorpoTel Wireless Expense Management Services for mobile communications provides activation, planning and integration services, and managed services, to support the unique challenges of managing your mobile service provider and device expenses.

Highlights:

- Ongoing optimization- Asset Management through a hosted application- Preparing and monitoring the implementation of

telecom policies- Cost allocation- Place dispute through carriers- Budget control process- Clean Data / Fix error / Update inventory

WEB APPLICATION - FONCTIONALITIES


Characteristics of TEM Services

The solutions we develop and implement for a client are associated with the complexity of their operating environment

Bas

icP

rem

ium

Gol

d

• Receipt and processing of invoices and receipts

• Analysis of receipts and expenditures

• Generation of predefined reports

• Web Based Self Services

• Audits • Monitoring payment

process• Cost allocation • Claim Management • “Custom” report

generation

CorpoTel’s accountability on the expected results

Depth of the service to be provided

• Asset Management • Preparing and monitoring

the implementation of Telecom policies.

• Continuous Analysis of internal consumption groups and individuals

• Budget control process• Periodic Plan optimization• Application Integration

Services• ERP integration Services

Less

Less

Higher

Higher

Facilitator Operator Owner / Consultant CorpoTel’s responsibilities

Web based Subscription Services Contingency Savings Services Consulting and BPO Services

TELECOM EXPENSES

High

LowCUSTOMER COMPLEXITY High


5. Why CorpoTel?


Why CorpoTel?

• Global Perspective not only in US.

• Convergence and Engineering Knowledge, what creates a deeper impact in cost reduction (Cisco, Avaya, Nortel, VOIP, Telecom Management).

• Analytic Capacity, Inventory line verification to eliminate all the unnecessary circuits, etc.

• Flexible to do business with. Win-Win long term relationships.

• Global Telecom Expense Management Application combined with Consulting and, Managed VoIP Services.

• Global Project Management for Telecom Implementations.

• No need to purchase an application, no maintenance needed or having personnel doing it. (Web hosted).

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