Corporate Resume Template Book

2016

The Personal Touch Career Services

9/9/2016

Corporate Resume Samples


RESUME TEMPLATES Edited by Anthony Tran-Son-Tay The Personal Touch Career Services


©2016 Donna L. Shannon Published by The Personal Touch Career Services: Westminster, CO All Rights Reserved. No part of this book may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval systems, without written permission from the author, except in the case of a reviewer, who may quote brief passages in critical articles or in a review. Trademarked names appear throughout this book. Rather than use a trademark symbol with every occurrence of a trademarked name, names are used in an editorial fashion, with no intention of infringement of the respective owner's trademark. The information in this book is distributed on an "as-is" basis, without warranty. Although every precaution has been taken in the preparation of this work, neither the author nor the publisher shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the information contained in this book.

Donna L. Shannon The Personal Touch Career Services 8120 Sheridan Blvd, Suite A101 Westminster, CO 80003 www.personaltouchcareerservices.com [email protected]


CONTENTS

The Art of the Resume .................................................................................................................................................. 6

Management / Administrator Resume ......................................................................................................................... 7

Minimal Bars Resume ................................................................................................................................................... 9

Color Accent Resume .................................................................................................................................................. 11 Straightforward Resume ............................................................................................................................................. 12

Executive Resume #1 .................................................................................................................................................. 14



Clean Lines Resume .................................................................................................................................................... 22

Modern Design Resume.............................................................................................................................................. 24

Color Section Resume ................................................................................................................................................. 26

Color Section Resume - red and gray variant ............................................................................................................. 28

Traditional Resume ..................................................................................................................................................... 30

Grey Lines Resume ...................................................................................................................................................... 32 Stylish Blocks Resume - Use with Caution .................................................................................................................. 34

White SPace Traditional Resume ................................................................................................................................ 35


THE ART OF THE RESUME

By Donna Shannon, President & CEO, The Personal Touch Career Services Resumes: seems simple enough, doesn’t it? A list of experience, some top key skills, a mention of your education, and then you are good to go, right? Not so. Like poetry, resumes are deceptively simple. Within the span of a few pages, you must convey who you are, what you can do, and where you have done it while sprinkling in the relevant key words to pass the screening procedures. Add in considerations of format and style, these two pages become even more challenging. However, depending on your industry or experience level, different rules may apply. For example, an Executive’s resume is very different than the entry level college graduate. The entire career must be covered, which could easily be more than 15 or 20 years. All areas of expertise must be shown so that the hiring committee can appreciate just how much this potential employee can do for them. Often times, a summary or profile gives the employers insight into who you are as a person, an important factor when considering the importance of matching or setting company culture in the modern workplace. By comparison, the entry level resume must be key word driven to pass the screening computers that the executive probably won’t face. Personality and culture still matter, as do achievements, but it must be stated in the language that is appropriate for the job to be effective at all. That being said, there are some tactics that are universal regardless of industry. While the resume samples in this book follow a fairly standard placement of information and sections, they can easily be adjusted to highlight different key factors in different ways. Your most important information:

1. Who you are 2. What you can do 3. Where you’ve done it 4. Bonus: How does all of this apply to their needs – especially if you are transitioning from a different industry.

Additional Items to consider:

1. Whatever is most important should be listed on the first page. If you just graduated from a college or university, this may prompt placing the Education section ahead of the Experience area.

2. Keep the formatting application-friendly.

Online applications are the bane and the fact of modern job searching. While interesting things can be done with color, shading, spacing, and structure, the resume still has to work well with these online tools. Our resume designs have been tested on both sides of the application process to reduce the amount of uploading errors.

3. Keep in mind your personal branding – how do your personality and beliefs make you ideal for this industry?

“Your personal brand should represent the value you are able to consistently deliver to those whom you are serving.” – Glenn Llopis, Forbes


MANAGEMENT / ADMINISTRATOR RESUME

In some cases, it’s necessary to capture different areas of responsibility within the same job. The technique shown below can be adjusted for all of our resume templates.

Name Los Angeles, CA │ 310-xxx-xxxx│ [email protected]

EXECUTIVE PERSONAL ASSISTANT – OFFICE MANAGER – OPERATIONS MANAGER

“YOUR SUCCESS IS MY BUSINESS”

Results-oriented, multi-talented and knowledgeable professional with over 10 years of experience in managing small businesses in diverse industries. Supportive and passionate, with a unique talent to adapt to the company’s culture, style and needs while improving business operations in fast paced environments. Serves as a solid rock that others can depend on, be it in the office, during an event or in managing personal affairs. Proven ability to solve complex problems, while making the process effortless for the employer. Consistently achieves organizational goals through procedural development, improved financial reporting, streamlined

operations, and increased revenue-producing activities. Demonstrates solid business acumen and leadership, with proven abilities to master new industries, learn new

procedures, master new technology and apply common-sense, practical solutions to any situation.

PROVEN TALENTS, SKILLS AND STRENGTHS

Entrepreneurial spirit

Ownership of position and company

Project Management

Natural team leadership / training

C-Level and VP executive support

Advanced calendar management

Professional demeanor

Creation of positive company culture

Event planning and production

Marketing messaging and materials

Professional Relationship Building

Facilities / property management

Vendor management

Contract Negotiation

Customer Service

A/R, A/P and GAAP knowledge

Financial reporting and budgets

HR processes and recruitment

Logistics and travel arrangements

Deadline-driven and accurate

Excellent Communication skills

Dependable and resourceful

Diligent, multi-talented learner

Proactive problem solver

Self-motivated team player

Highly organized / detail oriented

Prioritize multiple projects

Outgoing, positive and loyal

Creative and innovative

Familiar with Spanish Technical expertise: PC and Mac OS, Microsoft Office (Word, Excel, PowerPoint, Outlook), Corel, Adobe Suite, QuickBooks

PROFESSIONAL CAREER HISTORY

The Rasin Home, Inc. – Los Angeles, CA 2003 – Present Director of Operations / Executive Personal Assistant / Office Manager Established and operates a full service management company, assisting entrepreneurs, small business owners, corporate accounts, attorneys and private parties with a variety of business operations, financial management, special projects and event production. Often retained to step into complex situations, assess the right course of action or strategic plan to improve business operations and implement them with a high degree of efficiency and effectiveness. Selected clients: Ronald McDonald and the Hamburgerler.

Business Operations: Develops long-standing collaborative relationships with a team of professionals, including attorneys, agents,

managers, investment advisors, pension advisors and insurance experts Creates business plans complete with pro forma projections, marketing tactics and regulatory compliance Organizes databases of customers for clients; coordinates marketing campaigns for launch and promotions Consistently hired and retained by Business and Real Estate attorney: organized office into functional and efficient

workspace, and upgraded computer hardware and software Conducted comparative analysis on client’s competitor rates and services, resulting in lucrative pricing changes Converted over 18 years’ worth of hardcopy contacts, files and other documents into a workable digital storage

platform while purging older, unnecessary records


Finance and Accounting: Developed accounting systems, assessed P&L statements, created working budget and streamlined existing

bookkeeping systems for tax preparation Migrated clients from outdated manual accounting systems to automated software (QuickBooks); provided data

entry for past fiscal years to produce accurate financial reports, budgets, and A/P and A/R processing Researched and identified all known investment assets for a family estate, worth over $500k; discovered an

additional $350K in unknown investments; converted manual accounting of estate into automated system Captures revenue for clients by researching and documenting critical back-up on disputed invoices and billings Develops financial policies and procedures for non-financial managers and implements ongoing GAAP standards

Event Production:

Planned and executed all aspects of special events, with budgets up to $5.5M, including 240 vendors / contractors and accommodating over 3,000 guests

Organized and produced a formal wedding in just 33 days, including complete guest list management and relocation of the gentleman into the home

Selected as Event Monitor or the City of Santa Monica’s 3-day events, drawing 30,000 attendees Special Projects:

Facilitated the final settlement and distribution of Williams Family Estate: stewarded legal collaborations, claims, transfers, sales, final accounting and formal communications within a strict, one-week deadline

Gained a full financial compensatory award by issuing a demand letter on client’s complaint with medical facility Organized, catalogued and prepared a large collection of fine art, antiques and jewelry for auction through world-

recognized major auction house Coordinated and organized numerous cross-country moves of private homes, often with short time-tables,

reduction of inventory and catalog of valuable items

EARLIER CAREER

The Cheese House, Inc. – Los Angeles, CA & Moletown, UG Prior to focusing on business operations, The Mad Platter specialized in Event Production, covering everything from large corporate events for Fortune 500 companies to private parties for High Net Worth (HNW) individuals. Clientele included amateur wrestlers and Gameboy collectors.

Conducted all marketing, business operations, and financial reporting for the incorporated small business Scouted locations, gained proper permits, negotiated vendor contracts, secured technical equipment Oversaw creative design of the events, including décor, entertainment, catering and staffing / service Developed and managed marketing campaigns, marketing materials, advertising, and budgets Managed transportation logistics, customer service, security and VIP care for high profile political and

entertainment industry persons Performed ongoing problem-solving and conflict resolution to overcome unforeseen challenges, both during the

planning phase and the day-of the event Awarded an acclaimed “Certificate of Appreciation” from the White House for superior execution of event for the

President of the United States

EDUCATION AND PREVIOUS PROFESSIONAL ASSOCIATIONS

University of California at Santa Barbara – Double major in Dance and Psychology ISES – International Special Events Society NACE – National Association of Catering Executives ABC – Association of Bridal Consultants


MINIMAL BARS RESUME

The blue version of minimal bars resume is often favored by middle management to executive leadership.

Name 5 Lois Lane | Anytown, USA | 555- 962-4601 | [email protected]

https://www.linkedin.com/in/fake

DIRECTOR OF OPERATIONS

Results-oriented and knowledgeable Executive Project Manager and Tactical Systems Analyst offering experience within the aerospace industry. Expertly engages in customer service, global interaction and revenue growth. Delivers outstanding team building and leadership capabilities. Passionate about analyzing a specific tasking/project and developing a team that drives success. Provides exemplary skills in building new business relationships and strengthening/increasing current accounts. Delivers outstanding

Offers strong abilities within government contracts, consistently collaborating with international clients and teams to effectively achieve established initiatives.

Consistently achieves organizational goals through procedural development, revenue growth, test operations and strong knowledge within the aerospace/aviation industry.

Demonstrates solid business acumen and leadership, delivering management and training to a variety of global teams and business partners.

PROVEN PROFIT-BUILDING CAPABILITIES

▪ Business Development

▪ Project Management

▪ Aerospace Financial Management

▪ Team Leadership / Training

▪ Customer Service

▪ International Collaboration

▪ Contract Negotiation

▪ Relationship Building

▪ Communication

PROFESSIONAL CAREER HISTORY

TAC, INC., Anytown, USA 2012-Present Positons of Increasing Responsibility Assistant Vice President (2014-Present) Currently manage four US government contracts valued at $5.5M. Provide resource allocation strategies for all contracts. Construct consulting strategies for the follow-on fiscal years, and establish consulting business development plans in collaboration with the director of business development. Prepare and deliver technical briefings.

Designed a reorganizational consulting structure for heightened efficiency. Project Manager (2013-2014) Directed the organization’s largest government consulting agreement valued at $3M, serving as the project manager for 72 separate initiatives within the contract scope. Engaged in complex contract negotiations, and developed additional business efforts to acquire additional revenue from the US government. Provided monthly deliverables to the prime contractor. Monitored the performance of a diverse and cross-functional team consisting of subject matter experts, government engineers, OEMs and US Navy aviators.

Provided foreign military groups located in Switzerland, Kuwait, Malaysia, Australia, Finland and Spain with derivative products.

Increased corporate revenue by 24% during the past two years.

Developed a cross-functional consulting organizational structure, increasing proficiency and communication during a corporate reorganization

PRODUCT LEAD (2012-2013) Served as the product lead challenged with developing and creating content for 72 chapters in the documentation. Led a team comprised of 20 expert weapon system engineers and subject matter experts.

Managed a $2.9M yearly budget.

Served as the senior analyst, expertly providing liaison services between client and company.

Appointed as the subject matter expert and voting member for the Source Data Working Group, successfully incorporating 48 interim clearances into four new software upgrades.

DCS CORP., CITY, STATE 2009-2012 Assistant Vice President Led the developed and content of a large number of chapters. Served as the project manager to allow strong communication and collaboration between clients and internal teams.


UNITED STATES NAVY, VARIOUS LOCATIONS 2003-2009 DEPARTMENT HEAD (2005-2009) Managed all training, maintenance and combat capabilities of 20 pilots and 12 F/A-18A+ aircraft. Recognized as the air wing strike lead.

Led an aviation maintenance team challenged with managing over 20 programs and 12 jets, involving work processes for 175 sailors.

Planned and executed six adversary detachments, resulting in six squadrons and two air wings being fully prepared for deployment.

Deployed to the European Command in Stuttgart, Germany, to direct joint military operations and civilian affairs throughout Europe and Africa.

TRAINING / SAFETY MANAGER (2003-2005) Served as the air wing strike lead and qualified in multiple platforms, including F/A-18A/B, F-5 and E-2C. Managed six globally located squadrons in preparation for combat.

Engaged in planning for carrier wing operations ashore and adversary support for USN air and surface units.

Reduced aircraft and staff incidents by 30% in one year by incorporating innovative procedures and concepts.

PRIOR CAREER HISTORY:

Department Head, US Navy Strike Fighter Squadron Two Zero Three, location (2000-2003) Junior Officer, US Navy, Strike Fighter Squadron Eight Three (1995-1998)

EDUCATION AND PROFESSIONAL DEVELOPMENT

B.S. - Civil Engineering, Big University, CO (1999) Training: US Navy Aviation Safety Officer Course (2000) Certifications: Project Management Professional (PMP) (PMI); Airline Transport Pilot Certification


COLOR ACCENT RESUME

Based on minimalist design techniques, the color accent resume is a stylish document that is often chosen by people in creative careers. It is appropriate as either a one-page or two-page resume.

Name FOOD & BEVERAGE SALES | MANAGEMENT | CUSTOMER SERVICE | W INE ENTHUSIAST

PROFILE Highly motivated, detail-oriented and enthusiastic Food & Beverage professional with over 10 years of experience in customer-centric fine dining

establishments. Enjoys learning and working alongside new emerging chefs, culinary trends, ingredients, wines and establishments to enhance

the guest’s experience. Proven hands-on leader in team driven environments.

SKILLS • Exceptional beverage and pairing knowledge

• Well versed in Front of the House (FOH) operations

• Appreciation of independent “from scratch” kitchens

• Development of long term customer relationships

• Mentoring, development and training of staff

• Fine dining and large volume experience

• Highly organized problem-solver

• Self-motivated and able to follow instructions

• Excellent communication and interpersonal skills

• Proactive follow-through in fast paced environments

• Ambitious, energetic and high work ethic

• Inspirational team leadership and collaboration

EXPERIENCE LUXURY RESTAURANT SERVER DENVER, CO MARCH 2013 - PRESENT

As one of the top rated restaurants in Denver, Fruition draws attention from across the country for the Chef refined farm-to-table New American

cuisine and progressive wine list.

• Informs customers of menu, culinary techniques, and ingredients while offering suggested food & wine pairings

• Builds loyal customer base from exemplary customer service in an attentive fine dining atmosphere

• Enacted a wine and beverage training program for the FOH staff

• Assisted staff and team members with the adoption of the new POS system

B IG RESTAURANT SERVER / SALES BOSTON, CO JULY 2012 – MARCH 2013

A high-energy, high volume 100-seat restaurant featuring pan-Asian chow, cocktails & table tennis, plus juice bar.

• Part of opening team; provided accurate, attentive customer and food service in a fast-paced, social-driven environment

• Successfully promoted menu, daily special, and special events while keeping FOH area neat and organized

THE W INE CAFÉ SERVER / BARTENDER / SALES ELVIS , CO 2010 – 2012

A contemporary, progressive wine bar and 50-seat inviting dining room, with complementary spaces suitable for intimate dinners, upscale

events, fireside libations or casual patio get-togethers.

• Simultaneous tended bar while providing exemplary service to a section of tables within the restaurant

• Promoted wine and beverage sales, upselling to a discerning clientele through suggested food pairings

• Studied and described menu items, preparation techniques and ingredients to a loyal customer base

THE W INE BAR & BISTRO SERVER / BARTENDER PLUTO, NM 2003 – 2010

Part of the opening team for the 100-seat fine dining establishment with an educational wine program, featuring wine events with prominent

vintners and nationally-known chefs. Kitchen managed by Executive Chef Chris Pope.

• Consistently ranked in the top percentage of food and beverage sales per period

• Developed, cultivated and maintained long-standing relationships with returning and regulars guests

• Lead Server during special events both on- and off-site, ranging from charity fundraisers to high profile wine dinners

ADDITIONAL EXPERIENCE Cof fee a t Sk i Santa Fe Bar tender Santa Fe, NM W inter Seasons 2008 – 2001

Yum Café & Cant ina Bar tender Santa Fe, NM Summer Seasons 2008 – 2009

EDUCATION AND CERTIFICATION ServSafe Certified – TIPS Certified

Court of Master Sommeliers: Level I Introductory Sommelier Course – June 2014

REFERENCES CC Regional Director 555-555-1234

JM Police Officer 555-555-1234

CP Owner of Wine Bar & Bistro 555-555-1234

555-555-5555 1 FAKE STREET DENVER, COLORADO 80003 [email protected]


STRAIGHTFORWARD RESUME

Based on classic styling, the straightforward resume is an excellent choice for traditional or conservative industries or roles.

Name 321 Fake S, Denver, CO xxxxx

xxx-xxx-xxxx [email protected] www.linkedin.com/in/fake

MECHANICAL ENGINEER

Highly organized, meticulous and talented engineer with over 10 years of experience in mechanical

design, pipeline construction and piping projects, both in the field and in the office. Proven ability to lead

technical and non-technical teams to created effective, efficient systems. Keen problem-solver with

excellent analytical abilities, especially in deadline-driven environments.

CORE COMPETENCIES:

Mechanical design experience

Construction management experience

Knowledgeable in ASME / US codes and regulations

Piping and valve design

Shop fabrication / manufacturing environments

Machine design elements: fits, tolerances, alignment,

bearings, power transmissions

Blueprints, schematics, piping drawings, site elevation,

manufacturing prints knowledge

Bill of Material structuring and ordering

Manufacturing processes and practices

Testing: data interpretation, non-destructive testing

Monitoring / failure analysis and equipment failure

history analysis and reports

Stress, strain and deflection analysis and reporting

Cost estimating, cost control and analysis

Schedule development and man-hour estimates

Training for technical and non-technical personnel

Leadership and management of teams

Strong oral / written communication skills

Proven experience in Microsoft Office (Word, Excel, PowerPoint, Outlook); AutoCAD and other

computer-aided design and analysis programs

EDUCATION AND PROFESSIONAL ASSOCIATIONS:

Master of Science in Mechanical Engineering University of the High Mile Denver, CO December

2014

Bachelor of Science in Mechanical Engineering Dusty Bones University Baghdad, Iraq 1995

Member of American Society of Mechanical Engineers (ASME)

Member of National Society of Professional Engineers (NSPE)

PROFESSIONAL EXPERIENCE:

Lead Mechanical Engineer Aug 2009 – Oct 2012

State industrial Design & Consultation Company - Iraq

Key Project: Heavy Oil Pipeline / Power Plant - K3 Refinery

Lead a team of 5 mechanical engineers during the installation of a 25-mile crude oil and diesel fuel

transmission pipeline systems. Major features of the project include considerable underground piping

with fiberglass insulation, five 150 kW screw pumps and three 1000 M3 (6300 barrel) capacity industrial

fuel storage tanks.

Provided daily direction for the team, created progress reports and reviewed/ updated progress

schedule

Conducted mechanical inspections per Piping & Instrumentation Diagram (P & ID); adjusted

plans, rerouted pipe lines and prepared in-the-field design changes with AutoCAD

Communicated necessary changes to clients through formal change order process

Worked with approved vendor list for procurement of materials and draft orders


Supervised 5 subcontractors on site, representing up to 150 personnel performing operation and repair

Created operational training material, performed instruction and evaluates additional instructors

Conducted thorough inspections and testing; returned to sites for spot inspections during operations

Assisted with approval process in the field while advising contractor on local processes

Oversaw safety procedures and ensured adherence at the sites

Senior Field Engineer June 2006 – Aug 2007

CH2M SLOPE / Parsons, JV/ US Corps of Engineers – Various Sites, Iraq

Worked with the US Corps of Engineers on multiple wastewater treatment plants under the WSSP. Oversaw 5

subcontractors with up to 150 personnel staff at various locations.

Performed final acceptance of equipment delivery, installation and testing

Identified additional items to be corrected or modified; oversaw execution of punch list items

Evaluated training sessions, instructors and quality of materials for ongoing operation and maintenance of

the facilities; drafted reports to the Iraqi government

Field Engineer June 2004 – April 2006

Walkter International, Inc – Baghdad, Iraq

Key Project: R3 Wastewater Treatment Plant (Nov 2004 – April 2006)

Supervised the mechanical engineering contractor during the construction / rehabilitation, commissioning,

operation and maintenance of the largest wastewater facility in Iraq, serving ½ of Baghdad. Replaced over 80% of

all on-site equipment over 3 years, including major equipment, piping, gears and tank bridges

Installed, tested and operated new chlorine units and row water transmission pipeline system

Prepared and reviewed isometrics and P & ID drawings; created revised drawings to reflect field changes

Oversaw and inspected the shop fabrication of motors, gear boxes, bearings and other components

Reviewed and updated weekly schedules with the site manager for ongoing rehabilitation projects

Provided training for contractors and plant employees on the new operation and maintenance programs

Processed documentation and communicated with client

Maintained the Brechtel “Zero Incident” safety policy

Key Project: SHARK TEETH Water Treatment Plant (June 2004 – Nov 2004)

Managed 2 subcontractors with 100 employees for the rehabilitation of the 9 mgd water facility as part of WSSP.

Installed and inspected filtration system, consisting of 50+ pressurized filters and related piping.

Prepared as-built drawings based on existing systems; created drawings for field changes

Coordinated sequential shut-downs with operations to conduct confined space and underground work

Implemented and upheld the Brechtel “Zero Incident” safety policy

Piping Designer / Piping Sector Mar 1999 – June 2004

State Industrial Design & Consultation Company – Iraq

As part of a team of engineers and designers, created piping network general arrangements and isometric drawings

for several large projects, such as refineries, power plant cooling tower system, and industrial firefighting systems

(LPG), gas pipelines, fresh water systems and oxygen systems.

Consulted with 5-7 team members to ensure compatibility of capacity, elevation and flow

Performed calculations to create bill of materials, quantities and components required

PROFESSIONAL DEVELOPMENT:

Certificate in Project Management Fundamentals Houston Community College Houston, TX (online) 2010

DoD Information Assurance Awareness US Dept. of Defense Baghdad, Iraq 2009

WSSP Operations and Maintenance Training Seven Gardens (7G) Baghdad, Iraq 2007

Construction Supervision Bechtel Corporation Baghdad, Iraq 2005

Operator Basics Training Wastewater Lagoon Systems Baghdad, Iraq 2005

Environmental Safety and Health (ES&H) Bechtel Corporation Baghdad, Iraq 2004

Certificate in AutoCAD (2 courses) Houston Community College Houston, TX (online) 2003


EXECUTIVE RESUME #1

Executive resumes are often longer documents that capture an entire career while showing clear progression, especially if it encompasses numerous promotions within the same company. Using gray to separate different companies helps guide the eye and convey this professional’s story.

NAME Address City, State ZIP

xxx-xxx-xxxx (cell) xxx-xxx-xxxx (home) [email protected]

PRESIDENT - GENERAL MANAGER - VICE PRESIDENT PROVEN LEADERSHIP IN SALES, MARKETING AND STRATEGIC PLANNING FOR SUSTAINABLE AND SIGNIFICANT GROWTH Over 20 years of progressive experience in the Healthcare industry, including medical devices and Over-The-Counter (OTC) pharmaceuticals. Extremely adept in strategic planning, sustainable growth strategies and talent attraction, retention and development. Driven to help end users/ patients enjoy better quality of life through innovative products, professional education for physicians/ surgeons and knowledgeable sales staff.

AREAS OF EXPERTISE Strategic Planning & Solutions Marketing and Market Research Sales Team Management and Integration

Business Plan Development P& L Responsibility / EBITDA increase International Business Development

Implementation of Growth Strategies Sales Strategy and Profitability Multi-Product / Multi-Market Experience

New Market Entry Mergers and Acquisitions Transitions Cross-functional Team Management

Major Contract Negotiations Project Management Self-motivated and Driven to Perform

Excellent Communication Skills Analytical Problem-solver Solid Decision-Making Capacities

Results-Oriented Innovative and Creative Staff Attraction/ Retention / Development

PROFESSIONAL EXPERIENCE

A BIG COMPANY 2005 – APRIL 2013 Throughout career at BIG COMPANY, recognized for Leadership and Management Potential. Hand-selected for succession plan into senior management roles with fast-tracked career progression. BRANCH COMPANY – CITY, STATE 2012 - 2013 As a wholly-owned subsidiary of BIG COMPANY, BRANCH COMPANY’s global business focuses on minimally invasive medical devices for a wide variety of surgical applications.

VICE PRESIDENT, GLOBAL PORTFOLIO SOLUTIONS, EMERGING MARKETS

Led a task force dedicated to researching, analyzing and developing strategies to capture significant growth in the Chinese market; long-term goal of project was to create blueprint for other markets

Implemented a DMAIC analysis to create recommendations for pipelines, estimated capabilities, corporate procedures, infrastructure and leverage of existing systems

BRANCH COMPANY – CITY, STATE 2011 - 2012 As a wholly-owned subsidiary of BIG COMPANY, BRANCH COMPANY develops innovative surgical products for laparoscopic and minimally invasive procedures. Products for the $2B global company include endo-surgical devices, advanced energy devices and bariatric medical devices.

VICE PRESIDENT, SALES & MARKETING, US REGION

Led a formal sales team of 500+ professionals, including 8 sales directors, 64 division managers, 20 marketing team members and over 400 sales representatives throughout the US

Generated over $1.1B in annual revenue for the endo-mechanical medical device segment

Restructured organization to maximize profit and potential of the team

Developed effective regional business plans, strategic plans and product launches VICE PRESIDENT, MARKETING & PROFESSIONAL EDUCATION, US REGION

Managed over 30 marketing associates and 100+ professional educators

Created marketing strategies and business plans for the $1.5B minimally invasive surgical business

Oversight of the BRANCH COMPANY Surgical Institute for North America, designed to educate both marketing teams and medical professionals in the minimally invasive products and their proper use


ANOTHER COMPANY CORPORATION – CITY, NC 2008 – 2010 Another Company is a world-wide manufacturer medical devices for the aesthetic plastic surgery industry, including breast implants, PDS™ Flexible Plate and PREVELLE® Silk Dermal Filler. Company acquired by BIG COMPANY subsidiary BRANCH COMPANY for $1B.

VICE PRESIDENT, INTERNATIONAL REGIONAL MARKETING

Led all international marketing of plastic surgery devices in EMEA, Latin America and Asian Pacific

Adopted BIG COMPANY commercial models to leverage sales and distribution teams of parent company: created training programs for sales and marketing departments specifically for Another Company products

Created business development and strategic plans on a global level

Corrected fragmented product line positioning statements to create a comprehensive portfolio INTEGRATION LEADER (CONCURRENT WITH CLOSURE MEDICAL VP/ GENERAL MANAGER POSITION, 2008 - 2009)

In recognition of smooth integration of Closure Medical, chosen to lead the assimilation of Another Company’s 1,400 employees, 6 world-wide locations and all functional departments into new parent companies

Developed key milestones and timelines for day one legal actions, 100-day integration plans and end-state corporate structure blueprints

MEDICAL CORPORATION – CITY, NC 2005 - 2009 Following the acquisition of Medical by BIG COMPANY, the company continued to operate as a wholly-owned subsidiary of the parent company. Retained in senior leadership role to continue brand development and market penetration, as well as additional product development for surgical, professional and consumer use.

VICE PRESIDENT AND GENERAL MANAGER

Complete responsibility for all operations, including Research & Development, Quality Assurance, Finance, Human Resources, IT, Marketing and Manufacturing

Designed overall strategic plans, business plans and carried full P&L responsibility

Integrated the company’s 120 employees into the BIG COMPANY structure following the 2005 acquisition

MEDICAL CORPORATION – CITY, NC 1999 – 2005 As a start-up venture, Medical developed and marketed Dermabond® Surgical Sealant, a safe alternative to traditional sutures. . The company expanded the product line to include liquid bandages, an OTC First Aid product sold under the BAND-AID® Brand Liquid Bandage brand. Company was sold to BIG COMPANY in 2005.

VICE PRESIDENT OF PRODUCT DEVELOPMENT

Worked with development team of scientists and engineers to develop first internal medical sealant, OmNex™ Surgical Sealant from concept, to prototype and trials to use in studies

Acquired and integrated device design group within the company structure

Implemented development procedures to increase time to market for medical devices

Oversaw all manufacturing at the City facility, employing 80 workers in 2 shifts DIRECTOR OF MARKETING

Developed the OTC business plan, strategic alliances and strategic planning for the company

Created international and domestic marketing plans for Dermabond® and Liquid Bandages

Negotiated and signed two supply, distribution, and development agreements with Colgate and BIG COMPANY; BAND-AID® Brand Liquid Bandage became the #1 selling SKU in the adhesive bandage category

EDUCATION & TRAINING Big College, City, State

Bachelor of Science


EXECUTIVE RESUME #2

Using similar techniques as the Executive Resume 1, this version using different styling to stand out. As will all of our resumes, color and font choice are completely customizable. This is an example of a three-page resume, which is acceptable for high ranking executives.

Big Creek, GA • 55555 • C: xxx-xxx-xxxx [email protected] • www.linkedin.com/in/xxxxxxx

National Accounts Director - Strategic Account Director

Multi-talented and driven Senior Executive with over 15 years experience in the Healthcare Medical Device industry. Known for building long-term customer relationships to not only increase revenue stream but to also

identify customer-focused innovation for both marketing and R&D opportunities. A true cross-functional leader, with proven ability to drive teams comprised of Sales, Marketing, R&D, Distribution/ Supply Chain, IT and Finance.

Recognized within the industry for strategic thinking, creativity, work ethic and out-of-the-box solutions.

CORE STRENGTHS ♦ Effective Strategic Plans ♦ Comprehensive Business Plans ♦ Financial Acumen/ Analysis

♦ B2B/ B2C/ IDN Sales Experience ♦ $MM Account Management ♦ Customer Needs Assessment

♦ Key Account Retention ♦ Action-Oriented and Self-Motivated ♦ Conceptual and Technical Thinker

♦ $MM Budget Responsibility ♦ Building Strategic Alliances

♦ Working with Top Decision Makers ♦ Consultative Selling

♦ Expert Communicator ♦ Keen Analytical Problem-Solver

♦ Multi-functional Team Leader ♦ Supply Chain Knowledge

♦ Valued Added Solutions ♦ Contract Negotiations

♦ Creative, Decisive and Reliable ♦ Resourceful Innovator

♦ New Business Development ♦ Long Term Client Relationships ♦ Entrepreneurial Attitude


JOHNSON & JOHNSON – Various Locations 1997 - Present Throughout career at J&J, recognized for Leadership and Customer-focused solutions-based Account Management. Hand-selected for succession plan within J&J, opening opportunities in Sales, Marketing, Supply Chain and Finance. Strategic Account Director / Corporate Account Director 2006 - Present

Ol’ Money Baggs Franchises – Various Locations A wholly-owned subsidiary of J&J, the Ethicon family of businesses provides a variety of medical devices, including innovative surgical products for minimally invasive procedures, sutures, hemostasis products and advanced surgical energy tools. Over the years, the company has undergone mergers and restructuring to capture emerging markets.

Manages the sales process through the clients’ Systems Management, CFO and VP of Supply Chain, gaining Ethicon’s portfolios onto the approved product lists

Assists clients with creative solutions to both stated and discovered needs, including financial analysis and analysis of competitors’ products. Develops benefits analysis for Ethicon products

Negotiates long-term, high value contracts with key accounts; oversees execution of contract terms

Conducts front-line market research with clients to conduct needs assessments, reporting findings back to Ethicon to encourage Customer Focused Innovation and competitive pricing

Designs and delivers effective presentations, translating complex concepts into easily understood terms

Name


Acting Subject Matter Expert (SME) to assist internal and external J&J MD&D companies with supply chain and distribution solutions

Trains Division Managers and new peers in business strategies, financial analysis, effective messaging and best practices

Served as team leader of 15-member Corporate Account Director (CAD) peer group from 2006-09 Key Accomplishments:

Developed key accounts in all major IDN Systems within diverse territories, including GA, SC, AL, MS, LA, TN, IN, KY, OH and WV

Well versed in clinical application of hundreds of products to generate value-based selling propositions Developed the IDN Value Proposition Tool Kit and Business Review templates, creating a standardized and

replicable success pattern for other territories with Ethicon Successfully establishes long-term, lucrative relationships with key executives at IDNs/ large hospitals,

resulting in a book of business worth over $100M. Closed or renewed over $45M in past year Well versed in clinical application of hundreds of products to generate value-based selling propositions Developed the IDN Value Proposition Tool Kit and Business Review templates, creating a standardized and

replicable success pattern for other territories with Ethicon Successfully establishes long-term, lucrative relationships with key executives at IDNs/ large hospitals,

resulting in a book of business worth over $100M. Closed or renewed over $45M in past year

Director, Channel Marketing 2002 - 2006

Big Money Endo-Surgery - Cincinnati, OH A wholly-owned subsidiary of J&J, the Ethicon Endo-Surgery focused on minimally invasive surgical products.

Spearheaded a cross-functional team of Channel Specialists and consultants to implement a major renovation to the company’s distribution channel, resulting in a new, J&J owned Distribution plant in Memphis, TN

Recruited and managed Director Level Channel Specialist to consult with key IDN/ Hospital decision makers to maximize customer experience with distribution/ supply chain / e-Commerce while minimizing costs

Conducted extensive market research to assess customer needs and competitive market conditions

Developed unique offerings, system positioning, target customers and pilot program with a menu of supply options to maximize penetration with hospitals of varying size and budgetary concerns

Key Accomplishments: New distribution strategy generated a potential savings of $MM annually; distribution model continues to

be used by J&J world-wide today Developed distribution policies and procedures; coordinated with J&J teams for Global Healthcare

Exchange (GHX) interface for ease of customer use and global implementation Exceeded set sales goals for direct customer purchasing for all three years after implementation Received J&J Standards of Leadership Award for developing channel migration strategy for China market

Director, e-Commerce 2000 - 2002

Money Banks Endo-Surgery - Cincinnati, OH As the first e-Commerce division, determined the front-end interface development and supporting distribution channels to gain penetration in the emerging online marketplace.

Directed cross-functional team of Marketing, Operations, Finance and IT to develop overall strategies, analyze distribution capabilities, identify customer segments and prepare market launch

Applied Process Excellence tools to cross-functional internal efficiency projects, utilizing internet technology to identify business process improvements critical to evolve within the new business environment


Key Accomplishments: Conducted 3 major market research projects; Identified significant changes to distribution necessary to

create an effective supply chain that both maximized revenue potential while minimizing reliance on vendors

Reported directly to the VP and Board, providing ongoing communication in this major business change Successfully led integration for GHX, a large industry-wide eCommerce exchange

Director of Finance 1999 - 2000

Rum Raisin Medical, Inc. – Cincinnati, OH Prior to merger with Ethicon, Inc. operated as a stand-alone, start-up company owned by of Johnson & Johnson, with over $80M in annual sales for medical devices related to the urology market.

Oversaw financials and played active role in strategic decisions, distribution/ partnership contract negotiations, cross-functional pricing committee with final approval on all pricing

Directed managers in diverse roles, including marketing, sales, business development and R&D Key Accomplishments:

Managed P & L of $80M company within the J&J umbrella Secured 25% transfer price reduction for key product through diligent contract negotiations Received J&J Standards of Leadership for reorganization of field sales force and innovative marketing

strategy

Marketing Finance Manager 1997 - 1999

Placenta Medical, Inc. – Cincinnati, OH

Collaborated with 8 marketing directors and managers, creating essential marketing models, sales forecasts, marketing strategies and pricing recommendations

Key team leader for R&D and Business Development, focusing on acquisitions and product development

Partnered with sister J&J companies on co-sell agreements and launch strategies

Directed the first Health Care Compliance cross- functional team, tasked with understanding new legislation and training sales force in fraud and abuse laws

Key Accomplishments: Prepared and managed $7M marketing budget Won J&J Achievement Award for preparing capital equipment/reimbursement selling model for field sales

EARLIER CAREER

Director of Operations 1994 - 1997

The Delicious Company - Columbus, OH A company that develops and funds new business ventures. Position reported directly to the President and CEO. Positions of Increasing Responsibility 1988 - 1994

The Delicious Company - Columbus, OH Privately held, national shoe retailer (over $350 million in sales in 800 store locations nationwide. Assumed increasing responsibilities and gained significant experience in all aspects of running a business. Business was sold to Payless Shoes in 1994. Selected by CEO as the only employee out of 10,000 to join him in his new business venture. Highlights of Service:

Assistant Vice President, Market Research and Development Director of Asset Protection and Assistant Controller Assistant Controller Manager Retail Store Control


EDUCATION

Graduate Coursework towards Masters of Business Administration The University of Delish, Columbus, OH Bachelor of Science – Major: Business Administration Fun University, Columbus, OH

Magna Cum Laude; Cumulative GPA: 4.0/4.0 Recognized Nationally as an Ohio State University Freshman Scholar

TECHNICAL SKILLS

Highly proficient in Microsoft Office (Word, Excel, and PowerPoint), MS Project, Visio, e-Commerce platforms, EDI, Order-to-Cash, Warehouse Management, Contracting Systems, and most Hospital purchasing processes


EXECUTIVE RESUME #3

Even if you aren’t an executive, this format still works well for any industry or experience level. In this nursing resume, we changed the color and reduced the amount of information.

Name, RN, MSN Littleton, CO • (720) xxx-xxxx • [email protected]

CLINICAL NURSE CONSULTANT/LIAISON Goal-oriented, enthusiastic, self-directed clinical nurse consultant with superb project management skills, the ability to work independently as well as part of large and small teams, and 15+ years of award-winning experience. Truly motivated by knowing that my company’s products safeguard patient quality of care and safety. Strategic, passionate self-starter with superior interpersonal skills who is driven to make sure, through clinical education, consultation, and development of collaborative relationships, that the patients in every hospital and health care facility in my territory are receiving the gold standard in medical device and infusion care.

CORE STRENGTHS

♦ Project Management ♦ Clinical Provider Education ♦ Quality Improvement (QI) Processes

♦ Ensure Patient Safety ♦ Support Clinical Operations ♦ Communicate Industry/Market-Specific Trends

♦ Trend Analysis ♦ Improve Provider Performance ♦ Development of Strategic Clinical Partnerships

♦ High Attention to Detail ♦ Review Scientific Literature ♦ Provide Consultation to Key Stakeholders

♦ Documentation Skills ♦ Problem-Solver ♦ Experience Working Remotely

♦ Patient Advocate ♦ Excellent Presentation Skills ♦ Develop and Execute Plans to Objectives


Clinical Nurse Consultant (2006 – Present) B.Braun Medical Inc., Littleton, CO (Remote Position) Recruited to provide clinical consultation to hospitals on behalf of Sales in preparation for conversion to medical devices, pharmaceutical, and infusion products, including large-volume pumps, PCA pumps, epidural pumps, IV disposables, and closed-system chemotherapy transfer devices.

Manage an eleven-state territory in the Rocky Mountain region.

Establish and maintain consultative and educational relationships with key hospitals and health care systems, including University of New Mexico Health Sciences Center, Phoenix Children’s Hospital, SCL Health Systems, Wyoming Medical Center, Sanford Health System, Bozeman Medical Center, and Billings Clinic & Hospital.

Support product trials, conversion, and implementations by working very closely with key stakeholders (sales team, MDs, pharmacists, RNs, CNOs), providing Train the Trainer seminars, and assisting in sales presentations to hospital customers.

Achieved solid reputation as an excellent team leader and member through success in overseeing and mentoring situation- and project-dependent teams ranging from 5 to 80 people, as well as working with multiple hospital disciplines, internal sales teams, and clinical educators.

Project Manager for all IV products and IV pump implementations, including drug library development.

Key Accomplishments: Recognized with consecutive Star Awards in 2013 and 2014.

Recipient of the 2012 Gorilla Award.

Received Bulldog Awards in 2011 and 2009.

Honored with the Clinical Nurse Specialist of the Year Award in 2010.

Developed customer satisfaction surveys that are now part of B.Braun’s standard customer service processes.

Since 2006, converted or assisted with the conversion of 300 hospitals from competitors’ products to B.Braun technology.


Notable Projects: Smart IV Pump Drug Library Development Smart IV pumps decrease patient morbidity and mortality due to drug errors. | Timeframe: Approximately 6 months.

Work with individual hospital units to define the standard set of drugs administered to patients (for example, cardiac drugs and pediatric drugs). This step is a required milestone in the smart IV pump implementation process.

Once the standard drug set is identified, help the hospital unit develop the relevant parameters, such as dosages, for each drug that need to be programmed into the pump software.

Implemented 1700 pumps and trained more than 700 clinicians at a top university hospital in the Rocky Mountain region.

Clinical Consultant (2005 – 2006) Physicians Health Partners, Denver, CO Hired to provide clinical consultation/case management to various hospitals, skilled nursing facilities, and medical groups on behalf of an agency that helps physicians coordinate patient care.

Utilized case management expertise to provide services on behalf of 10 facilities, yielding an average weekly caseload of 50 patients.

Served as liaison for various clinical teams, such as discharge planners, doctors, nurses, and auxiliary clinical staff.

RELATED EXPERIENCE

Pharmaceutical Sales Rep, Sepracor Pharmaceutical, Littleton, CO (Remote Position)

President, Associate Professional Home Health Care, Denver, CO Staff RN, Children’s Hospital of Colorado, Aurora, CO

Associate Director, Children’s Hospital Home Care Colorado, Aurora, CO Staff RN, St. Joseph Hospital, Denver, CO

LICENSING, CERTIFICATIONS, & AFFILIATIONS

• Active Colorado RN License • IV Certified • Infusion Nurses Society, Norwood, MA • National Association of Neonatal Nurses, Chicago, IL

PUBLICATIONS

Colt, D., RN BSN, & Byers, J. E., RN MSN (1993). Baby Saige goes home. Continuing Care, 12(3), 25–28. Byers, J., RN MS (1990). Discharge planning for the substance-addicted infant. Significant News, 6(1), 6–7.

Byers, J. E., & Fabian, A. M. (1988). The parent drop-out syndrome. Caring, 7(6), 36–8.

FORMAL EDUCATION & PROFESSIONAL DEVELOPMENT

MSN, Pediatric Nursing: University of Colorado Health Sciences Center, Aurora, CO

Sigma Theta Tau Honor Society of Nursing

BSN: University of Northern Colorado, Greeley, CO Professional Development Courses: Managed Care Course Miller Heiman Corporate Training Course Drug Library Development for Smart Pumps Customer Presentation Training Various job-related courses pertaining to B.Braun’s line of medical devices, pharmaceutical products, and infusion products.


CLEAN LINES RESUME

With a simple style, this format provides an elegant design that doesn’t distract from the core message and qualifications of the candidate.

Eddie “The Eagle” Edwards 303-555-1234 Cell [email protected]

Professional Profile

As a former Olympic Athlete, understands how discipline, creativity and attention to detail are crucial to a world-

class performance. For over 9 years, implemented these same traits to manage a multi-million-dollar private

estate with 5-Star service standards. Driven to provide a sense of ease and comfort to busy Principals, allowing

them to enjoy the benefits of their lifestyle without the worry of managing the daily operations of the estate.

Highly detail-oriented and able to work independently. Practices loyalty, honesty, discretion and a strong work

ethic into every position.

Fluent in French, English - Dual Citizenship: United States & United Kingdom

Key Skills

Personnel management & training

Vendor management and negotiations

Estate financial reporting and controls

Records/inventory management

Microsoft Office, QuickBooks, Quicken

Discreet and professional

Meal planning and preparation

Executive travel arrangements

Event planning and execution

Housekeeping and deep cleaning

Wardrobe maintenance

Fine art, wine inventory and care

Construction management

Eye for Interior design

Luxury property maintenance

Smart Home technology

Security systems and awareness

Help with children, elders, pets

Experience

Butler / Household Manager – Location, CO Mar 2013 – Present

Confidential Private Residence

Oversees the maintenance and appearance of two homes for a couple. Properties include significantly landscaped grounds,

exterior and interior planters, pool and courtyard fountain.

Provides on-site supervision of vendors for maintenance, renovations and landscaping projects

Coordinates major projects such as bathroom remodeling and deep cleaning during Principal’s absence

Handles all care of 4 Maltese dogs: feeding, walks, vet appointments and long term care facilities

Organizes regular errands, household shopping and email communications for the Principals

Supervises part-time housekeepers and laundress; assists with cleaning; polishes silver

Conducts household and wardrobe organization; offers interior design insight to the Lady of the House

Prepares meals and beverages for the Principals and guests

Cleans, arranges/ logs maintenance for luxury sedan and 2 golf carts; performs chauffeur duties

Household Manager/ Personal Assistant/ Butler - Location, CO 2008 - 2012

Confidential Private Residence

Provided daily care and management of 7,000 sf residence on heavily landscaped grounds, totaling 1 acre. Additional

assistant duties within the Principal's business office.

Oversaw the 12-month construction of new home, in coordination with builder and interior designer

Coordinated vendors for maintenance, especially for theatre and Smart Home features

Managed 3-4 housekeepers and full time groundskeeper, plus additional crew as needed

Performed detailed household cleaning, laundry, wardrobe maintenance and dry cleaning arrangements

Researched cleaning techniques for specialty surfaces and rectified damage to granite countertops

Scheduled vehicle maintenance and tended to cleaning and detailing

Prepared and served meals; shopped for all groceries, household supplies, bar items and wines

Maintained inventory of all household goods and items


Handled daily care and grooming of 2 Maltese dogs

Decorated the interior and exterior for holidays and events

Coordinated events for up to 60 guests, including holidays, social gatherings and corporate parties; hired

entertainment, secured caterers/ bartenders and greeted guests

Tutored the Principal's son in French language

Personal Assistant / Office Assistant Responsibilities:

Arranged all business and personal travel; acted as flight attendant on private jet and steward on yacht.

Traveled with Principal and family members toA local, national and international destinations

Managed all household accounting through QuickBooks and Quicken

Screened, organized and distributed all professional communications (telephone/ email/ mail)

Helped Office Manager with in-office meetings and the care/ cleaning of boardroom

Maintained office organization, supply inventory and overall office appearance

Concierge / Lobby Ambassador - Sarasota, FL 2012

The 5 Star Super Hotel

Provided superior customer service to guests of the well-known 5-Star Hotel. Trained in The Ritz Carlton

standards, with an emphasis on professionalism, etiquette and customer appreciation.

Assisted guests with reservations, local attractions, ground transportation and special requests

Informed guests of hotel features / amenities; conducted facility tours for event guests and VIPs

Solved a variety of guest issues, with diligent follow-up to ensure a positive guest experience

Notified Loss Prevention/ Security of any theft or potential security issues, injuries and accidents

Oversaw all cleanliness in lobby area and public bathrooms

Store Manager - Location, CO 2000 - 2008

The Cold Yogurt Shop

Contacted by personal reference to open and manage their franchise retail location. Focused on customer service to gain

repeat business. Provided hands-on work within the store in addition to management oversight.

Hired, trained, scheduled and terminated employees

Conducted all the marketing, including effective social media marketing strategies

Ordered all supplies and maintained inventory controls

Additional Experience

World-Level Competitive Ski Jumping Coach - Location, CO 1993 - 2001

Self-Employed

Teaches jumpers of all levels from ages 5 to 75 in the art and sport of ski jumping. As a former Olympic Athlete

for Great Britain, brings high level of professionalism and insight into the international competitive industry.

Trained individuals, couples and teams, including athletes competing on a national level

Represented Britain in the 1988 Winter Olympics.

Education

Travel Agent Certification - Bradenton, FL 2008

Manatee Technical Institute - Travel, Tourism and Hospitality Program


MODERN DESIGN RESUME

If you understand how table formatting works, this resume choice can give you a sleek look. Because of the way it is designed, this resume doesn’t get garbled by the online application systems. HOWEVER, if you aren’t an advanced Word user, this format may be a bit challenging for you.

Candidate Name Account Manager – Sales Representative

CONTACT

xxx-xxx-xxxx

[email protected]

Linkedin.com/in/fake

Denver, CO

PROFILE

Motivated and detail-oriented Sales

candidate with excellent follow-up skills and

natural sense of urgency when managing

key accounts. Proven ability to coordinate

multiple priorities in a fast-paced

environment, conducting both proactive

and reactive customer service to retain

major accounts and increase profitability.

Consistently chosen for positions of

increasing responsibility based on

performance, professionalism, and drive.

PERSONAL SKILLS

B2B inside and outside sales functions

Key account management

Contract negotiations

Prospecting and lead generation

Increased revenue and profit margin

Long-term professional relationships

Customer service and retention

Problem resolution

Management of costs and budgets

Sales forecasts

Vendor management

Analysis of territorial market variations

Excellent communication abilities

Presentations

Interpersonal relationships

Learning challenging subject matter

Available for travel and flexible schedules

EXPERIENCE

THE BIG COMPANY - Englewood, CO // June 2015 – Present

Account Manager

Selected for intense, competitive Merchandise Training Program in 2015;

one of four out of 20 students to successfully complete the program and

instantly promoted.

Facilitates the selection, wholesale purchasing, and product

placement of officially-licensed merchandise in over 450 stores.

Collaborates with two senior buyers on potential new product items.

Manages e-commerce sales and retail purchasing for NFL & MLB hats.

Performs financial evaluations on potential sales revenue on products

throughout the territories.

Negotiates prices, delivery costs, and order fulfillment with vendors.

Oversaw last-minute changes to orders based on developments

within the sports’ market.

Coordinates the overnight delivery of official products for key events

such as Super Bowl wins to maximize retail purchases and deliver

above-average sales in key markets.

Key Results:

Feb 2016: Successfully generated $7.1M in sales of NFL

products in hot markets.

2016: Delivered 212% increase on year-over-year sales in the

company’s largest territory.

Selected by peers as the CIRT Lead.

THE BIG COMPANY - Englewood, CO // Aug 2013 – June 2015

Account Manager

Promoted within eight months to directly manage relationships with 60+ key

vendors, oversee daily sales reconciliations, and coordinate $MM payments.

Acted as advocate for the vendors, resolving problems with logistics,

merchants, compliance, and entitlements.

Communicated key policies, procedures, and contractual obligations.

Reconciled account statements and addressed discrepancies.

Key Results:

Saved the company on double-billing or excessive charge-backs

by successfully negotiating the removal aged invoices

statements and/or filing claims on open amounts.

Managed a total of 62 vendors/ suppliers, including 2 Top 10

Vendors (Columbia and Callaway), and 10 Top 100 Vendors.

Arranged SVP, VP, and Director Luncheons to encourage

employee engagement and professional development;

selected as member of the Finance Task Force.


Candidate Name Resume, Page 2

EDUCATION

Bachelor of Business Administration

Finance

Some University

Boca Raton, FL

2012

Associates in Business Administration &

Management

Some College

Orlando, FL

2010

TECHNICAL SKILLS

Microsoft Office:

(Word, Excel, PowerPoint, Outlook)

CRM software

EXPERIENCE, CONTINUED

THE BIG COMPANY - Englewood, CO // Jan 2013 – Aug 2013

Import Coordinator

Recruited to oversee import and beverage suppliers, including payment

procedures. Balanced key importer accounts on a weekly basis and arranged

international wire payments.

Key Results:

Assisted in the transition of all beverage products in 450+ stores

from Pepsi to Coca-Cola, including facilitating the installation of

branded displays, sell-through or return of product, and

establishment of local distributor relationships.

Closed all Pepsi accounts across the country and coordinated

collections with local retail stores.

Streamlined AP process and simplified payment reconciliations

by gaining consolidated invoices.

Maintained positive relationships with international clients and

suppliers.

ARCHITECTS - Denver, CO // Nov 2012 – Jan 2013

Accountant

Architects are a 50-person team, offering planning, programming, and design

of buildings for schools, hospitals, justice centers, and cultural facilities. Key

projects included the remodeling for Denver International Airport (DIA) and

Union Station.

Served as direct assistant to the CFO and created specific financial

reports for partners.

Helped with implementation of Ajera project management software.

CAMP - Cass Lake, MN // Aug 2012- May 2013

Assistant Director and Marketing Coordinator

Recruited to build sales for a non-profit camping experience while serving as

second in command. Held concurrently with Anderson Mason Dale.

Key Results:

Recruited and trained staff for the 2013 season.

Arranged and executed events around the country to build trust

with parents and potential counselors for the summer season.

Initiated social media campaigns, e-newsletters, and e-marketing

strategies to boost sales.

Researched and gained a $120,000 grant for advertisement

through Google.


COLOR SECTION RESUME

Often favored by creative industries such as marketing and sales, the color section resume allows for a high impact at first sight.

TINA L. Sometown, CO 0000 [email protected] 303-555-5555 LinkedIn Address

EXECUTIVE SALES & OPERATIONS MANAGER

Executive Sales Manager with significant experience in operations coordination, district management, and team development and leaderships. Successfully maximize associate performance and store return-on-investment through leading by example and systematic team building. Proven history of excellence in executive presentations, talent development, and employee education and mentorship. Offer a motivated work ethic and energetic personality to inspire teams and develop unparalleled customer satisfaction and retail success. Dedicated to continuing personal and professional growth and helping others to achieve success. Passionate about promoting health and wellness.

Basic Conversational Spanish Abilities

CORE COMPETENCIES

Leadership & Management Team Development & Leadership Operations Management Process Improvement Mentoring Store Leaders Promoting Best Practices Excellent Customer Service Safety and Sanitation Audits Promote Rules and Standards Performance Management

Sales & Marketing Execute Regional Programs New Store Development/Opening Exceed Sales & Profit Targets Advertisement Planning and

Communications Product Presentations Execute Product Lines Retail Merchandizing Verbal and Written Communication

Profit & Loss Perishable and Non-Perishable

Shrink Control P&L Statements Inventory Management/Ordering Salary and Labor Needs/Costs Improvement of Profit Margins Cost Control Purchasing and Expenses Strong Organization Skills

Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Lync Meetings Software

SELECTED ACHIEVEMENTS

Recognized as one of the top performing Latina female district managers and gave presentations on leadership and career growth at several key Big Retailer women’s events

Consistently improved store revenue year over year by $500,000 in 18 stores.

Attained largest improvement company-wide in 2013 in the areas of Worker’s Compensation claims and inventory/working capital.

Led the division in customer service based on Mystery Shopper program and awarded with Checkout Success and Service Awards on a quarterly basis.

Received Out-of-Stock Awards on a quarterly basis based on in-stock conditions, improving sales, and consistently ranking within the Top 10 stores nationally.

Reduced Worker’s Compensation claims each year, ranking in the top of the division for number of claims.

Received the Pacesetter Award for maintaining superior store standards.

Honored with the Fundraising Award based on amount raised per checkout transaction as well as developing multiple community involvement and volunteer fundraising projects.

CAREER OVERVIEW

Big Retailer, Denver, CO 2003—Present

Big Retailer is a nation-wide grocery retail chain offering high-quality food and lifestyle products. Selected for positions of increasing responsibility, receiving two promotions based on excellent work ethic and contributions to company.

District Sales Manager (2010—Present)

Oversee all sales operation in 18 regional Big Retailer stores grossing over $250M annually.

Lead store management teams to exceed sales and profit targets through marketing, inventory control, and reducing labor costs.


Reduce worker’s compensation claims, insurance premiums, and labor expenses through monitoring and addressing employee behavior and enforcing safety regulations.

Manage profit and loss statements to ensure highest return and meet sales targets.

Educate store managers on waste reduction and production quantities in produce, deli, and meat departments in order to minimize loss and achieve targets.

Developed and implemented programs and initiatives including: o “First on the First” program including meeting with and coaching district store managers to improve

overall store performance and standards. o Succession plan for future store managers in order to continue the development of management talent

including educational meetings on key company initiatives, inventory management, and working capital. o Flu vaccine initiative through cashier and pharmacy engagement which was adopted company-wide and

built a base for future business. Marketing Director (2007—2010)

Coordinated marketing and advertising planning and communications for 135 retail stores in five states.

Developed product presentations for divisional execution in 135 stores.

Managed merchandising efforts including developing events and displays, weekly advertisement specials, and negotiation of space for product displays.

Led business unit managers in reducing inventory and increasing profit margin and sales revenue.

Collaborated with senior executive management and Big Retailer CEO on division sales and merchandising events.

Store Manager (2003—2007)

Managed four different Big Retailer stores with a focus on inventory management, perishable and non-perishable shrinkage, working capital, and on-hand inventory percentage.

Traveled to various districts to improve low-performing stores in the areas of worker safety, customer service, operational standards, and store conditions. Led an under-performing district to top in the company.

Provided creative merchandizing strategies to optimize sales and achieve bonus targets.

Trained new and existing employees on customer service attributes.

Maintained high success rate with onboarding and acclimating external store managers for leadership training.

Assessed salary and overtime usage and made recommendations for labor needs and costs.

EDUCATION

Bachelor’s in Business Management 2013 University of Phoenix, Denver, CO

Food Industry Executive Certificate Food Safety Certificate University of Southern California, Marshall School of Business, Los Angeles, CA

PROFESSIONAL DEVELOPMENT & AFFILIATIONS Big Retailer Advancing Leaders training program Selected as 1 of 10 District Sales Managers out of 1600 stores to attend advanced leadership training. Advanced Retail Career Development training Continuing education on financial reports and action plans. Member of Network of Executive Women National and Denver Chapters


COLOR SECTION RESUME - RED AND GRAY VARIANT

Just changing the colors on a resume can give a very different look and feel.

NAME Denver, CO

800-xxx-xxxx | email LinkedIn: www.linkedin.com/in/URL

MANAGER OF CUSTOMER CARE/SUPPORT SERVICES

Customer-centric, team focused manager with over 5 years of extensive technology experience, progressive career track, and broad achievements on behalf of Fortune 500 corporations. Expertise in developing and implementing strategic plans, reengineering internal systems, leading new continuous improvement initiatives, and managing all types of complex projects. Recognized as a visionary and influential leader with a talent for creating strong team dynamics that facilitate a collaborative, productive work environment and make a difference in customers’ lives.

CORE COMPETENCIES

Team Leadership & Development

Requirements/Solutions/Business Analysis

Program/Project Management

Technical Problem Solving

Quality Assurance

Strategic Business Planning & Analysis

Operations & Organizational Development

Business Continuance Techniques

Employee & Client Training

Continuous Process Improvement (CPI)

Technological Proficiencies: SQL Server 2000 | Oracle | IAS | Apache | UNIX | HTML | HL7 v. 2.2B Microsoft Operating Systems | Mac and PC Proficiency | Microsoft Office Suite

CAREER OVERVIEW

Large Corporation, General, CO 2010 - Present

Progressively promoted to new positions of increasing responsibility throughout tenure with Large Corporation. Recognized for demonstrating exceptional control during complex projects.

Customer Support Manager (2015 - Present) Direct daily call center operations, including workflow planning and task delegation. Train, motivate, and develop a 15-member customer service team to meet or exceed performance metrics. Resolve escalated client concerns. Manage the processes used to accomplish challenging departmental goals for service levels and regularly monitor and seek ways to improve performance.

Develop and enforce operational policies and procedures that maintain customer satisfaction and telephone response service levels.

Contribute to strategic departmental and corporate planning initiatives, Eliminated a siloed workflow and increased productivity 30% by cross-training teams in all supported products.

Forecast, analyze, and project business trends, including growth planning, resource modeling, and hiring planning.

Increased customer satisfaction scores from 80% to 95%.

Decreased backlog more than 35% and open cases aged 60 days or greater by 75%.

Product Support Supervisor (2013 - 2015) Transformatively led, coached, and mentored 10+ subordinates in ways that maximized their potential. Planned and coordinated daily workflow and delegated assignments. Oversaw technical support operations, including the identification, diagnosis, and resolution of complex enterprise-level software and computer issues. Responded to new escalated conflicts and developed solutions for timely resolution. Facilitated clear, collaborative communications throughout internal and external channels.

Developed effective plans to optimize processes, led organizational CPI initiatives, and improved product supportability.

Supported departmental talent acquisition initiatives.

Instrumental in in identifying key performance metrics and leading all teams to outstanding performance.

Maintained a 100% customer satisfaction rating across all managed teams.

Cut the ticket backlog 25% by developing cross-organizational processes that utilized team members’ expertise.


Technical Support Team Lead (2011 - 2013) Managed the work queues for a support team of 10 employees by ensuring the proper handling of customer cases, planning and coordinating daily workflows, communicating priority changes, and delegating all assignments. Partnered with regional liaisons and product advisors to identify systemic issues within the customer base.

Supported the escalation management teams and functioned as the internal backup to the Support Manager.

Led knowledge database validation and cleanup projects to meet FDA guidelines.

Cut cases older than 60 days by 40% by partnering with Engineering to develop strategies for increased productivity.

Technical Support Engineer (2010 - 2011) Provided high-level support to technical support engineers and healthcare clients for Electronic Medical Record systems in a HIPAA-controlled environment. Responded to and effectively resolved a high-volume of complex, multi-layered software issues. Responded to complex technical support questions regarding application or server interfaces.

Presented effective solutions or recommendations to streamline practices and optimize productivity.

– Improved engineers’ productivity and efficacy more than 15% by developing processes to track retention of accumulated knowledge.

Rated a top case closer, averaging between 55 and 60 closed cases per month.

Maintained an average 98% customer satisfaction score by delivering quality client service and assistance.

Biggie Corp, Inc., Sometown, CO 2008 - 2010

Electronic Commerce Principal Programmer Analyst Delivered tier two support for an Internet product ordering application (Internet E-way), including the development and implementation of code promotions. Interfaced with developers to address support issues and provide input for future application changes. Provided two- and three-tier support for internal Web-based applications.

Served as the project manager to create and test SQL scripts used for application support.

Rated consistently in the top percentile for case closures with an average of 50+ cases closed per month.

Developed custom scripts to automate post promotion validation times that cut validation time from two hours to 30 minutes, subsequently reducing website downtime.

ALS, Sometown, CO 2006 - 2008

Information Technology Team Leader Created and implemented mission statements and goals for the newly developed production support team. workflow, delegated work assignments, created metrics to track team and individual performance, and fostered a team-based environment. Developed and mentored employees, including facilitation of training programs designed to maximize team potential.

Recruited and retained top talent, including the coordination and leadership of orientation programs.

Developed, implemented, and maintained technical processes in compliance with SOX standards and regulations.

Led process and support improvements with application owners, including the creation of internal KPIs, which subsequently grew the number of systems and applications supported by the team from 4 to 12.

– Implemented Service Level Agreements (SLAs) that yielded a 60% productivity increase.

– Improved internal customer satisfaction scores from less than 30% to more than 90% within two quarters.

EDUCATION

Selected coursework in Information Technologies with an Emphasis on Management of Networks / Systems University of SoNSo, Sometown, CO

PROFESSIONAL CERTIFICATIONS

ITIL Foundations v3 | ITIL OSA v3


TRADITIONAL RESUME

The traditional resume lets you convey a lot of information without overwhelming the reader.

T Y L E R D U R D E N 123 Paper Street, Fake, CO 80003 303-555-1234 [email protected] www.linkedin.com/fake

ESTATE MANAGER PROVIDING GRACIOUS SERVICE TO FINE HOMES AND ESTATES

SUMMARY

For over 20 years, I have provided seamless service and detailed care to High Net Worth families throughout the United States in both formal and informal households. I believe in encouraging and coaching my staff to deliver the best possible product to our principals, whether it is the meticulous cleaning of the luxury residence or providing gracious service at events and private dinners. With a keen eye for detail and the ability to prioritize, I am able to manage multiple projects simultaneous without sacrificing quality results. Overall, my desire is to make my employers’ lifestyle goals a reality. One of the greatest compliment I ever received came from one of my previous families: “we have never felt more comfortable in our own home.” It is my goal to do the same for you. SKILLS and STRENGTHS

Smooth management of multiple properties Residential construction, maintenance and landscaping Management, recruitment and training of staff Trusted liaison with business and family office Event planning for up to 450 guests Cordial, 5-star quality guest care Multiple, simultaneous project management Budget management and cost control Fine art and household inventory documentation Excellent knowledge of food and wine

Effective contract negotiations Confidential, discreet and adaptable Creative problem solving Exceptional communication skills Highly detail oriented Expert organizational abilities Effective team builder and motivator Loyal, trustworthy and genuine Keen understanding of formal and informal service Seamless, invisible service

Technology: Microsoft Office (Word, Excel and Outlook); mobile devices, smart home technology

EXPERIENCE

Household Manager /Consultant Various Private Homes Mar 2011 – Present Accepts various assignments throughout the US to evaluate and improve service standards for private estates. Currently holding Long Term contract Managing 12,000 sq. ft. UES Townhouse and 20 Acre Hampton Estate.

Evaluates and resolves staffing issues, including hiring, firing, training and management.

Determines procedural and physical inefficiencies on household systems.

Overseeing multiple construction projects, including new construction, remodeling and exteriors.

Setting household standards and systems in place for long term success.

Budgeting and cost control. Estate Manager Confidential Family – Location, CO Mar 2008 – Feb 2011 Oversaw all aspects of management and service of 3 Residences, including Smart Home technology and advanced electronic systems at the primary residence.

Worked with subcontractors to provide care and maintenance of homes.

Planned, organized, and oversaw all entertainment activities.

Assisted lady of the house with social calendar, organizing contacts and other administrative functions

Oversaw remodeling of one home and multiple upgrades of another.

Provided hands on service, driving and meal preparation.


Estate Manager Confidential Family – Location, CO Nov 2004 – Mar 2008

Oversaw complete management of 5 Estates.

Hired, trained and supervised all staff.

Planed, organized and oversaw all entertainment activities.

Directed and scheduled contractors and tradesmen for repairs and upkeep.

Created and implemented service standards.

Assisted with detail of construction projects including working with Architects, builders and decorators.

Worked under strict time-lines and high pressure situations.

Assured proper service to all guests.

Controlled expenses while maintaining standards of physical property and strict levels of service.

Estate Manager Confidential Family – Location, CO Feb 2000-Nov 2004 Managed the estate, consisting of Main House, Guest House, Pool House, 3 Pools and Tennis Court & Pavilion.

Oversaw extensive entertaining with many functions for up to 400 people. Upheld stringent security protocols for frequent political functions and celebrity guests.

Hired, trained and supervised permanent, full time employees and seasonal staff members.

Controlled expenses of operation and provided fiscal reports to the principals of the residence.

Ensured the performance of invisible service in accordance with principals’ standards. EDUCATION

Safe Food Handling Certification American Hotel and Motel Association DATE Bachelor of Arts Colorado Institute of Art – Denver, CO DATE REFERENCES

Available on request.


GREY LINES RESUME

Based on traditional styling, the grey lines resume is a solid choice for any career.

NAME

P.O. Box xxx Anytown, USA (555) 555-0123 [email protected]

NTERPRISING, HARD-WORKING AND TECHNICALLY SKILLED ACCOUNTS PAYABLE SPECIALIST known for accuracy, attention to detail and timeliness in managing disbursement functions for diverse-industry employers. A/P career spans 17 years of experience in manufacturing, retail, higher education and other industries and has

included accountability for the processing of up to 20,000 invoices ($1M) per month. Backed by solid credentials (BS in accounting) and proficiencies in generally accepted accounting practices (GAAP) as well as MS Office Suite, Great Plains software, QuickBooks, ERP/EDI systems and SAP.

KEY SKILLS

Accounts Payable Processes & Management

Invoices/Expense Reports/Payment Transactions

Corporate Accounting & Bookkeeping

GAAP Standards & Government Regulations

Vendor Negotiations & Management

ERP, EDI & Financial System Technologies

Records Organization & Management

Journal Entries & General Ledger

Teambuilding & Staff Supervision

Spreadsheets & Accounting Reports


ABC, Inc. – Sometown, VA Accounts Payable Specialist 2/02 to 5/09 Handled daily A/P processes; supervised A/P clerks; managed vendor/supplier relations; and oversaw the timely, accurate processing of invoices, purchase orders, expense reports, credit memos and payment transactions. Maintained adherence to corporate, accounting and GAAP standards; addressed escalated issues from employees and vendors regarding accounts payable; and ensured accurate and compliant A/P files and records in accordance with company policies and government regulations. Key Results:

Managed the accurate and timely processing of up to 20,000 invoices ($1M) per month for large, multi-site organizations. Assessed and closed A/P sub-ledger on a monthly basis, validated content and resolved various issues.

Implemented next-generation technologies and process automations (including new EDI and ERP systems) to foster an environment of continuous improvement. Trained users and served as the primary “go-to” troubleshooter on these new systems, which propelled efficiency gains and significant time- and cost-savings.

Facilitated “no-fault” internal and external audits as a result of sound recordkeeping and thorough documentation.

Instituted thorough cross-checking of pack-lists, receivers and invoices that halted a previous history of thousands of dollars in overpayments to suppliers.

Renegotiated payment terms with dozens of suppliers/vendors from Net 7 to Net 60 days for manufacturer emerging from bankruptcy. Improved cash flow and helped facilitate company’s return to profitability.

Composed effective accounting and ad-hoc reports summarizing A/P data for supply chain, HR and other departments.

Consistently maintained accuracy in calculating figures and amounts such as discounts, interest, commissions, proportions and percentages.

E


TEMP, INC. – Sometown, VA Accounts Payable Clerk 1/97 to 1/02 Assumed responsibility for the full cycle accounts payable process in temporary contract positions filling in for absent, vacationing or unfilled A/P roles for a variety of companies. Worked in both short-term (two to four weeks) and long-term assignments (up to nine months) for manufacturers, nonprofit organizations, hotels/restaurants, schools, hospitals and other businesses. Handled data entry and general ledger work as well as bookkeeping and general clerical tasks.

PROFESSIONAL EXPERIENCE (CONTINUED)

TEMP, INC. (continued)

Key Results:

Achieved in-demand status as a sought-after A/P temp worker, with multiple companies requesting repeat or extended contracts and making offers of full-time employment at the culmination of initial temp assignment.

Demonstrated the ability to fill in at a moment’s notice, quickly mastering new systems, processes and workflows.

Resolved months of backlogged work, restored order and organization to processes/records in disarray, researched and solved billing problems and corrected invoicing and journal entry errors that had previously been missed.

Operated financial computer systems and furnished senior company executives with A/P liability summaries and cash flow reports that were consistently praised for their accuracy, user-friendliness and timeliness.

Handled the processing, distribution, accuracy verification and maintenance of invoices, interfacing extensively with a nationwide network of vendors and suppliers.

XYZ UNIVERSITY – Reston, VA Accounts Payable Supervisor 9/95 to 1/97 Accounts Payable Clerk 5/92 to 9/95 Promoted to supervise accounts payable operations for XYZ University’s College of Arts and Sciences, including payment of invoices, proofing of checks and communication with outside vendors. Participated in planning/implementing business policies and procedures to ensure proper internal controls, including adherence to budget control and compliance with tax requirements. Provided effective management of payables service to campus-wide organizations and served as primary backup to accounts payable manager. Key Results:

Assumed expanded responsibilities (concurrent with A/P duties) as the university’s interim A/P manager and payroll administrator filling in during vacations and maternity leave.

Formally recognized by university administration for injecting improvements into recordkeeping/controls that reversed a history of missed payment deadlines, lost invoices and lack of proper authorization on expenditures.

EDUCATION

XYZ UNIVERSITY – Sometown, VA

Bachelor of Science in Accounting, 1992

AFFILIATIONS

Member, AAPA (American Accounts Payable Association), 2008 to Present

Member, IAPP (International Accounts Payable Professionals), 2007 to Present

TECHNOLOGY SUMMARY

MS Office (Word, Excel, PowerPoint) SAP Oracle Great Plains QuickBooks EDI Systems Windows (all)


STYLISH BLOCKS RESUME - USE WITH CAUTION

While this particular resume has a modern and beautiful design, it is primarily built with tables and text boxes. For many application systems, this can cause problems when uploading the data, as computers interpret the data in a very different way than humans read it. This is a great option when you can send the PDF via email directly to a manager or if the target company has a more sophisticated application system.

ELLEN RIPLEY 555 Stardust Way Olympia Base, Luna 303-555-1234 [email protected]

PROFILE

ersatile professional with record of enhancing clients’ efficiency and productivity through technology. Effective solutions developer and tester with experience in all phases of software development lifecycle.

Proficient in quality assurance practices, web applications and database management systems. Conscientious, analytical, and organized.

TECHNICAL SKILLS

Languages: SQL, C#.NET, JavaScript, HTML, XML, J2EE, Java and Visual Basic 6.0

Quality Assurance:

Functional testing, regression testing, user acceptance testing, test case development, test execution and defect tracking

Software Development: Web application development, database scripting/querying, object oriented programming, Client/Server and design patterns

Application Software: Microsoft Test Manager, Team Foundation Server 2012, Visual Studio 2008/2012, MS Office 2003/2012 and Visio

Databases: Oracle 11G Enterprise Edition, MS SQL Server 2008 R2/2012, Postgres 9.x and MySQL 5

HIGHLIGHTS

Quality Assurance Lead, QSMI. Wrote plan to document company software development quality assurance policies through all phases of development lifecycle. Authored test plans and cases for user acceptance and functional testing, executed test cases for functional and regression testing, configured test environments for functional testing and tracked defects during testing phase prior to implementation and release at client site.

Designed, Developed and tested web pages for a healthcare services system modernization. Purpose of Agile project was updating ASP.NET website and SQL Server database design. Automated unit testing of application objects using Microsoft Test Manager. Used agile methodology while participating in design meetings and scrums.


LIEUTENANT 1ST CLASS / SPECIAL CIVILIAN ADVISOR, Colonial Marines (5/2125 – 12/2138) System Modernization Designed, developed, and tested ASP.NET pages for a government client’s IT site

modernization effort. Collaborated with other team members in data migration of legacy SQL Server database to updated site. Created unit tests for class methods using Microsoft automated testing tool.

WARRANT OFFICER, assigned to Nostromo, Weyland-Yutani Corporation (03/2118 - 04/2122)

Web Service Repository web site, U.S. Air Mobile Command Developed and tested data-driven functionality through PL/SQL views, procedures, and scripts which provided content for this web application. Tested database procedures and views with web pages and created database script packages to accompany web application. Maintained versions for configuration management.

EDUCATION

LUNAR UNIVERSITY OF OLYMPIA Bachelor of Arts: Navigation

V KEY SKILLS OFFERED: Class 2 Rating – Heavy Loaders Testing & Quality Assurance Agile Methodology Xenomorph Destruction


WHITE SPACE TRADITIONAL RESUME

If you want to really emphasize your experience, a resume with a lot of white space can draw the eye.

JOHN SMITH

HUMAN RESOURCES ASSISTANT

(555) 555-5555 [email protected]

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.

Skills Payroll

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Recruiting




Benefits




Experience Smith Thomas 2009-2011

Junior Human Resources Assitant

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Johnson Widgets 2008-2009

Payroll & Benefits

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Education Stanford University 2004-2008

BA, Business Management

Corporate Resume Template Book

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