CORPORATE PRESENTATION

2019-2020

INDEX ABOUT USCRITERIACAIXA

”LA CAIXA” BANKING FOUNDATIONMORE THAN 110 YEARS OFCOMMITMENT TO SOCIETY

INFOGRAPHICCRITERIACAIXA AT A GLANCE

INVESTMENT PHILOSOPHYHOW WE INVEST

INVESTMENT ACTIVITY WHERE WE INVEST BANKING PORTFOLIOINDUSTRIAL PORTFOLIOREAL ESTATE BUSINESS

KEY FIGURESFINANCIAL STRENGTH

CORPORATE GOVERNANCE

4-5

6-7

8-9

10

11

12-1314-1718-19

20-21

22-23

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CRITERIACAIXA

ABOUT US

At CriteriaCaixa we work every day to preserve and grow the assets generated by the “la Caixa” Banking Foundation over more than a century. Our priority is to provide the financial resources that allow its social work to contribute year after year, to the development of a society that gives more opportunities to those who need it most.

As the first investor holding company in Spain, at CriteriaCaixa we have built a balanced portfolio over the years that combines relevant shareholdings in international strategic sectors with a diversified growing investment portfolio. This ensures each year a recurring flow of divi-dends to allocate for social purposes.

We are proud to contribute decisively to the role played by “la Caixa” Banking Foundation in society, based on a strong commitment to develop sustainable socioeconomic status of the territories in which it is present.

OUR PRIORITY IS TO PROVIDE THE ECONOMIC RESOURCES THAT ALLOW THE SOCIAL WORK TO CONTRIBUTE,

YEAR AFTER YEAR, TO DEVELOP A SOCIETY THAT GIVES

MORE OPPORTUNITIES TO THOSE WHO NEED IT MOST.

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MANAGED ASSETS

17€Bn

NAV

21.8€Bn

GAV

GAV: gross asset value NAV: net asset value Data as of December 31, 2019

100%

BANKING PORTFOLIO

INDUSTRIAL & SERVICES PORTFOLIO

REAL ESTATE BUSINESS

OTHER FINANCIAL ASSETS

RESEARCH AND HEALTH

SOCIALPROJECTS

EDUCATION ANDSCHOLARSHIPS

CULTURE AND SCIENCE

1st PRIVATE FOUNDATION IN SPAIN AND 2nd IN EUROPE BY ASSETS

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MORE THAN 110 YEARS OF COMMITMENT TO SOCIETY

”LA CAIXA” BANKING FOUNDATION

16 M beneficiaries

in 2019

545 €M

2019 budget

+ 5,000 €M

allocated to Welfare

Projects in the last 10 years

CULTURE & EDUCATION

22%

RESEARCH,KNOWLEDGE

& FELLOWSHIPS

21%SOCIAL

57%

”la Caixa” Banking Foundation was born in 2014 as a result of the transformation of ”la Caixa”, with the goal of preserving the essential: the principles that drove the creation of Caja de Pensiones para la Vejez y Ahorros de Cataluña y Baleares, ”la Caixa”, more than a century ago.

Since its origin in 1904, ”la Caixa” has been characterized by its clear social commitment and vocational work in favor of the general interest, both through its financial activities and its Welfare Projects.

This commitment focuses on programmes with the greatest social impact, such as those that combat child poverty and social exclusion, that foster employment and help to improve the living conditions of the most vulnerable among us.

The Foundation’s work also focuses on other areas: medical research, high quality training, culture and education, all fundamental to promoting progress and equal opportunities.

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IN 2019, ”LA CAIXA” BANKING FOUNDATION PROMOTED OVER 50,000

ACTIVITIES WITH A TOTAL OF 16 MILLION BENEFICIARIES,

11.1 MILLION OF THEM IN SPAIN

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HOW WE INVEST

INVESTMENT PHILOSOPHY

At CriteriaCaixa we invest in leading companies and in sectors identified as more attractive due to their

growth, moderate level of risk, price and profitability, prioritizing liquid assets that ensure an

inflow of recurring income.

We do not operate as a purely financial investor. We maintain active management and solid

financial discipline in all our investments, which we manage focused on creating value,

with a long-term, non-speculative and deeply ethical vision.

We carefully select our investments, to which we demand high standards of

commitment in terms of sustainability, transparency and contribution to society.

Diversified portfolio

Long-term value creation

Active investment management

Require of sustainability and transparency

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WHERE WE INVEST

INVESTMENT ACTIVITY

ASSET DISTRIBUTION (GAV)

LISTED EQUITY INCOME (BANK)LISTED EQUITY (INDUSTRIAL)NON-LISTED EQUITY INCOME (INDUSTRIAL)REAL ESTATE BUSINESSFIXED INCOME AND OTHERSCASH AND EQUIVALENTS

38.5%

39.2%

4.4% 12.2%

3.7% 2.0%

GAV

21,852€M

36.7%

20.2%17.4%

9.3%

6.9% 6.3% 2.4% 0.8%

COMPOSITION DIVERSIFICATION PORTFOLIO

INFRASTRUCTURESCONSUMERTELECOMMUNICATIONS AND TECHNOLOGYAUTOMOBILES AND COMPONENTSPHARMACEUTICAL AND HEALTH PRODUCTSMATERIALS AND OTHERSEQUIPMENT GOODSENERGY AND UTILITIES

2,716€M

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Leading Iberian banking and insurance financial institution, heir to ”la Caixa” banking business

• European leader in innovation and digital leadership.• Highly segmented business model, based on specialization, quality of service and customer trust.• Omni-channel distribution platform with multiproduct capacity.• Prestige brand with broad external recognition.• Sustainable and socially responsible banking model.• Partnership with ”la Caixa” Banking Foundation, Spain’s first Welfare Projects organization and one of the largest in the world.

40%

STAKE

6OUT OF15IN THE BOARD

7.6€Bn

GAV

1904FOUNDATION YEAR

BANKING PORTFOLIO

INVESTMENT ACTIVITY

WE FOCUS OUR INVESTMENT ACTIVITY IN ROBUST AND WELL MANAGED BANKING INSTITUTIONS, LEADERS IN THEIR RESPECTIVE MARKETS AND IN GEOGRAPHIC LOCATIONS OF HIGH POTENTIAL

Stake and GAV data as of December 31, 2019. Board data as of November 30, 2020

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17.59%

STAKE

2007ENTRY YEAR

1€Bn

GAV

Hong Kong leading financial group

• Founded in 1918.• Pioneer in innovation and banking services with high added value in Hong Kong, China and other markets around the world.• One of the largest branch networks of a foreign bank in continental China.• The BEA Foundation partners with various NGOs and with ”la Caixa” Banking Foundation in programs focused on social needs.

1OUT OF16IN THE BOARD

Leading financial services firm in Mexico

• Founded in 1965.• A reference in corporate banking, accident insurance and securities custody, undergoing expansion in the retail segment.• Fully integrated financial services model through a strong sales force.• The Inbursa Foundation joins the work of the Carlos Slim Foundation in favour of education, health, employment, culture and justice.• Collaborates with ”la Caixa” Banking Foundation.

9.10%

STAKE

2OUT OF12IN THE BOARD

0.7€Bn

GAV

2008ENTRY YEAR

The Bank of East Asia.

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INDUSTRIAL AND SERVICES PORTFOLIO

INVESTMENT ACTIVITY

OUR PORTFOLIO IS DIVERSIFIED BY SECTORS AND GEOGRAPHIES,

THROUGH INVESTMENT IN RESILIENT COMPANIES WITH

AN ATTRACTIVE DIVIDEND AND/OR HIGH GROWTH POTENTIAL

Stake and GAV data as of December 31, 2019. Board data as of November 30, 2020

One of Europe’s main utilities

• Founded in 1843.• Pioneer in the integration of gas and electricity.• Leader in the gas sector and one of the main electricity companies in the Iberian Peninsula (operator with the largest share in combined cycle gas plants).• Relevant presence in the gas and electricity network business in Latin America.• Reference operator in the natural gas/ liquefied natural gas business in the Atlantic and Mediterranean basins with its own methane fleet.• The Naturgy Foundation helps to alleviate energy vulnerability.

24.42%

STAKE

2OUT OF12IN THE BOARD

5.4€Bn

GAV

1987ENTRY YEAR

NUEST

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One of the world leaders in environmental services related to water and waste management

• Founded in 1858• Key player in the preservation of natural resources facing the challenge of climate change, population growth and the progressive construction development and industrialization of the planet.• Present in all phases of the integral water cycle (production, transport, distribution and sanitation) and waste (collection, treatment and recovery).

5.97%

STAKE

0.5€Bn

GAV

2014ENTRY YEAR

One of the largest telecommunicationscompanies in the world by number of customers

• Founded in 1924.• Operating both in Europe and Latin America.• Integrated services and products.• Landline and mobile telephony businesses, voice services, broadband (data and Internet), connectivity, pay television and Internet of Things.• Strong commitment to technological innovation.• A leader in the deployment of fiber networks, both in Spain and Brazil.

1.23%

STAKE

2017ENTRY YEAR

0.4€Bn

GAV

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NUEST

Stake and GAV data as of December 31, 2019Board data as of November 30, 2020

Main wireless telecommunications operator in Europe

• Founded in 2015.• Robust, dense and capillary infrastructure network.• Leader in the deployment of networks for the implementation of 5G at European level.• Business areas: TV and radio signal transmission, space rental for voice and data/video transmission, security network services and Internet of Things.• Cellnex stake comes mainly from the IPO carried out by Abertis in 2015.

5.17%

STAKE

0.8€Bn

GAV

2015ENTRY YEAR

Leading industrial operator in Europe and Chile

• Founded in 2011.• Specialized in parking management for more than 50 years.• Operates in all sector areas: administrative concessions, ownership, management and rental.• Excellent locations and cutting-edge innovation in mobility services.• Pioneer in the installation of the VIA T toll system and automated collection of services.• Saba stake originates from the segregation of the Abertis car park business in 2011.

99.50%

STAKE

13OUT OF13IN THE BOARD

0.8€Bn

GAV

2011ENTRY YEAR

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One of the main private health companies in Spain

• Founded in 1966.• Excellent staff of health professionals.• Provides services to individuals, main insurance companies and public health services.• Covering the main areas of both inpatient and outpatient healthcare.

Venture capital management company helping companies through their initial stages

• Founded in 2002.• Leading private institutional investor for companies in their initial stages in Spain.• Investments focused on three different fields: biotechnology, information technology and industrial technologies.

Operator responsible for the integral water cycle in the metropolis of Barcelona

• Founded in 2013.• The Group manages the distribution of water in Barcelona for more than 150 years.• The company has various agreements with town councils to face emergencies in the field of energy poverty.

20%

STAKE

1OUT OF6IN THE BOARD

0.1€Bn

GAV

2011ENTRY YEAR

100%

STAKE

4OUT OF4IN THE BOARD

0.1€Bn

GAV

2002ENTRY YEAR

15%

STAKE

2OUT OF16IN THE BOARD

0.1€Bn

GAV

2014ENTRY YEAR

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REAL ESTATE BUSINESS

INVESTMENT ACTIVITY

• Portfolio of real estate assets of € 2.6 Bn managed by the subsidiary InmoCaixa with properties throughout the Spanish geography.

• The strategy is based on maximizing value through:

1. Development of real estate assets: promotions for sale / rental, investment in urban development to generate long-term value.

2. Asset rental: proactive management of the property portfolio to improve long-term profitability through residential and office rental. It includes affordable housing, with the aim of facilitating access to housing for young people, the elderly and families.

3. Active divestment: maximize the value of real estate and non-strategic assets, prioritizing their sale.

ASSET PORTFOLIO

41% PATRIMONIAL

RENTAL

1,096 €M

32% ACTIVE DIVESTMENT

859€M

27% REAL ESTATE

ASSET DEVELOPMENT

702 €M

2,657€M

NUEST

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OUR STRATEGY IN THE REAL ESTATE BUSINESS IS BASED ON LONG-TERM VALUE CREATION

• Located in Costa Daurada (Tarragona). • 472 ha of land with 577 thousand m2 of building area for residential, hotel and commercial use already urbanized and 50 thousand m2 of hotel use pending development. • 745 thousand m2 of new building area for the Integrated Tourist Center (CTI) project. • Lumine Golf Club: 3 golf courses with a total of 45 holes and 2 clubhouses. • Lumine Beach Club: 7 pools and Lumine restaurant.

The real estate business includes participation in:

Mediterránea Beach & Golf Community

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0.9 €Bn

LIQUIDITY(CASH + UNDRAWN CREDIT LINES)

2 YEARS

COVERED MATURITIES

20.4 %

NET DEBT

3.3 YEARS

AVG. LIFE

<2 %

AVG.COST

2017

6.3

2018 2019

2019

5.2 4.8

0.8

GROSSDEBT

FINANCIAL STRENGTH

KEY FIGURES

Data in €BnBALANCE SHEET MANAGEMENT

RECURRENT CASH FLOW GENERATION AND HIGH LIQUIDITY

2017

0.8

2018

0.9DIVIDENDS RECEIVED AND AVERAGE RATING BBB BBB BBB+

2017

5.2 x

2018 2019

7.8 x 8.2 x

DIVIDENDS/FINANCIAL EXPENSES

-22-

Baa2 BBB+RATINGS

HIGH CREDIT QUALITY

STABLE NEGATIVE

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CORPORATE GOVERNANCE

CRITERIACAIXA BOARD OF DIRECTORS

Mr. Isidro Fainé Casas PresidentMr. Javier Godó Muntañola 2nd Deputy ChairmanMr. Marcelino Armenter Vidal Chief Executive OfficerMr. Enrique Alcántara-García Irazoqui DirectorMr. José Antonio Asiáin Ayala DirectorMr. Jean-Louis Chaussade DirectorMr. Marcos Contreras Manrique DirectorMrs. Isabel Estapé Tous DirectorMr. Eugenio Gay Montalvo DirectorMr. Josep-Delfí Guàrdia Canela DirectorMr. Francesc Homs Ferret DirectorMr. Juan José López Burniol DirectorMrs. Asunción Ortega Enciso DirectorMrs. Montserrat Trapé Viladomat DirectorMr. Adolfo Feijóo Rey Deputy Secretary (Non-Director)

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Data as of November 2020

EXECUTIVE COMMITTEE Mr. Isidro Fainé CasasMr. Marcelino Armenter VidalMr. José Antonio Asiáin AyalaMr. Marcos Contreras ManriqueMr. Juan José López Burniol

AUDIT AND CONTROL COMMITTEE Mr. Marcos Contreras ManriqueMr. Josep-Delfí Guàrdia CanelaMr. Francesc Homs Ferret

APPOINTMENTS AND REMUNERATION COMMITTEE Mr. José Antonio Asiáin AyalaMr. Jean-Louis ChaussadeMrs. Isabel Estapé TousMr. Juan José López Burniol

DISCLAIMER

This presentation is exclusively for information purposes. In

particular, neither Criteria Caixa, S.A.U. (hereinafter, “Criteria-

Caixa”) nor its administrators, managers and/or employees,

guarantee the truthfulness, integrity, accuracy and updating of

its content and, consequently, are exempt from any type of lia-

bility for possible damages or losses of any kind which third par-

ties may suffer as a result of the use of incomplete, inaccurate

or outdated data. Third parties must be aware that, in any case,

the use of the content in this presentation is made at their own

risk and under their sole and exclusive responsibility.

Likewise, if reproduced through any means, CriteriaCaixa may

unilaterally, at any time and without prior notice, introduce any

modifications it deems appropriate or partially or fully omit the

current elements therein contained. Any discrepancies with this

version will not entail the assumption of any kind of responsi-

bility.

Any use of this presentation and of the creations and logos the-

rein contained, including all kinds of reproduction, distribution,

transfer to third parties, public communication and transforma-

tion, through any type of format and means, with or without a

commercial purpose is prohibited. Failure to comply with this

prohibition may constitute a punishable offense in accordance

with current legislation.

The financial information included in this presentation is as of

December 31, 2019.

Pl. Weyler, 3. 07001 Palma, Spainwww.criteriacaixa.com