Corporate overview ppt

1Copyright © 2012 Cordys Software B.V. All rights reserved.

Cordys Company Overview


We help our customers to improve

their business operations with world-class,

process oriented software which allows them

to change and innovate the way they do business

with greater speed and flexibility

We are a software platform vendor with a mission…


Cordys’ Evolution

CORDYS AMERICAS

CORDYS EMEA

CORDYS ASIA-PACIFIC

• Solid financial foundation, funded by Jan Baan’s Vanenburg Group and US based private investor Argonaut Private Equity

• 30+ years of experience in building enterprise class software

• Strong year over year growth and Global 2000 customers across the globe

• Committed community of PartnersCalifornia, USA

Michigan, USA

India

Singapore

South Korea

Australia

China

Hong Kong

Japan

The Netherlands (HQ)

Germany

Switzerland

France

South Africa

United Kingdom

Italy

Sweden

Israel

1978 1998 2001 2004 2005 2008 2012

Packaged Applications

Venture Capitalist Product Development

Lighthouse Customers Go to Market Partner-centric GTM

Cordys FoundedLaunch

Enterprise PlatformLaunch

Cloud Platform


Customers use Cordys to:• Improve customer service and

satisfaction

• Launch new products and services to market better and faster

• Deliver operational excellence, cut costs, increase revenue and drive efficiency

Cordys enables transformation in key value disciplines

CustomerIntimacy

OperationalExcellence

ProductLeadership


Making Cordys “My Business Platform”

At the end of the day, it’s all about increased customer value and extracting the right information when we need it. In other words, we can provide better service to our

customers and avoid having information bottlenecks somewhere within our processes”.Jonas Persson, Grid Marketing Manager at Mälarenergi

"Cordys enables us to provide tailor-made services, and improve the time to market of our products and services.”

CVG Prasad, Chief Information Officer at ING Vysya Bank

“We have created a strategic business model, one which

orchestrates and fully respects our existing processes and investments.

With Cordys, we achieved this in record time, with minimal TCO.”

Srinivasan Iyengar, COO Aegon Religare

CustomerIntimacy

OperationalExcellence

ProductLeadership


My Business Platform….

….makes my business operations smarter

….improves my customer management

….increases my revenue

….helps my company to be a product leader

….helps my company to benefit from the cloud

….maximizes my existing IT investments

The key propositions of Cordys

7

Add agility to IT and accelerate Time to Value

Software

Business Change Cycle:

1-2 years(s)

3-6 months

6-10 years

6-10 years

BusinessStrategy

Technology Change Cycle:

IT Infrastructure

Cordys Synchronizes Business &

IT Change Cycles

Business Needs

Supporting Technology

Organizational Structure

Copyright © 2012 Cordys Software B.V. All rights reserved.

Inflexible Application Integration

Fragmented and Inefficient Business Processes

Disparate UIs and Lack of Automation

ERP ERP CRM Legacy

Apps

SCM PLM

On-premise software

Inflexible Application Integration

Fragmented and Inefficient Business Processes

Disparate UIs and Lack of Automation

Software as a Service

The CIOs challenge: The “mess of many” in duplicate…

Copyright © 2012 Cordys Software B.V. All rights reserved. 8


Composite Applications

ERP ERP CRM Legacy App’s SCM PLM

End-to-End Business Processes & Monitoring

SOA-based Integration layer

UniqueCreate unique“compositions” by and for

empowered users to maximize personal

productivity

SpecificCreate process orchestration layer which

exploits the specific company capabilities to

be competitive

GenericVanilla use of generic applications as

transaction backbones

Smart decoupling layers to add agility and leverage existing IT


Next big gain is in the unstructured processes…

BPM for software architects80% of effort is placed here

BPM

20% of the processes are complex and based on structured data isolated in

application silos

BPM for the knowledge worker20% of effort is placed here. Reduce rework

from 40% to 5%. Double productivity of business email solutions

Case Management

80% of the processes are simple, based on unstructured data: Excel & Documents

running over e-mail

BPM for everyoneEnd user driven process- and application

composition. Democratize BPM

Process MashApps

Support social collaboration and self-composed applications using standard

services

Integration Centric BPM Straight Through Processing

Human Centric BPMDynamic Case Management

Social BPMCollaboration & Composition

Structured Data Self-service &CollaborationUnstructured Documents & Data

11

A clean, modern, comprehensive and yet light footprint platform to improve your business operations whilst leveraging existing IT

Combining the worlds of Integration, Business Process Management, and Composite Application Development

One and the same product for on premise and the cloud

The power of a single platform


Composite Application

Development

Business Process

ManagementIntegration

CloudOn

Premise

12

Some of the Market Leaders using Cordys


Banking & Financial Services

Customer Solution

Continuous Process Improvement

Financial Consolidation

Payment Processing

Payment Processing

Application Development

Process Automation

Process Automation

Integration and Service Layer

Listed Companies Application

Governance

Secure Web-based Procurement

Integration & Process Automation

Insurance

Customer Solution

Back-office Integration

Life Insurance Process Automation

Online insurance

Health Insurance Process Automation

Claims Handling

General Insurance Process Automation

Agent Network

Emergency Center

Web Interfaces for Distribution Network

Claims Processing

Communications & Media

Customer Solution

Commercial Orchestration

Process Automation (26,000 users)

Cloud Provisioning &PaaS


Media Workflow Solution



Cloud Marketplace

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Some of the Market Leaders using Cordys

ISV / OEM

Customer Solution

Game Changes

Cloud Provisioning &PaaS

Online HR Suite

Social Housing Software

Integration& App Development

Retails Operations Platform

Integration & App Development

Government & Public

Customer Solution

Process Automation

Claims Handling

SOA-based Integration

Composite app development

Cloud Orchestration

Process Automation

Energy & UtilitiesCustomer Solution

Composite Application Development

Orchestration over Hydropower Plants

Energy Trade Processes

Energy Retail Processes

Smart Metering

Operational Insight

Energy Grid Processes

Energy Retail Processes

Process Automation

Energy Process Marketplace

ERTAN HYDROPOWER

Manufacturing & Logistics

Customer Solution

Mid-office Automation

Strategic Planning

Supplier Management


Extending ERP

Customer Data Management

Remote Services Platform

Collaborative Engineering

Master Data Management

Process Automation

Organizational Changes

Extending Existing IT Infrastructure

Application Integration Platform

Break Bulk logistics

Cloud based workflow

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Target markets and go-to-market approach

Communications & Media, BFSI, Manufacturing & Logistics, Energy & Utilities, Government & Public, Technology & ISVs

Global Enterprise 2000

Senior IT Executive, Business Exec Sponsorship

Lines of Business: End User, Industry Solution & Information Technology

Local Top 100

Direct/Referral Indirect / Influence / PaaS

Service Providers

Targets: CSC | Fujitsu | Atos | Cognizant | CapGemini | Local


Cordys a Leader in Business Process Platforms

IDCMarketScapeBusiness Process Platforms 2011

• Cordys named leader in BP platform market

• Top scores for overall product capabilities, technology platform and development environment, and out-of-the-box productivity

• Positive customer feedback on pricing, business-friendly interface, BPM+SOA orientation, and performance in proofs of concept

Strategies

Cap

abil

itie

s


• The PaaS offering of Cordys provides extremely competitive value for ISVs without existing code that is intended to be migrated into the PaaS Offering.

• Cordys’ primary strategy is to spread its technology through partnerships with ISVs and service providers, and it has built notable features to support that strategy. Cordys’ partnership efforts are just about to show results on a larger scale, and we expect to see much progress from Cordys during 2011. It has shown strong progress in a relative short period of time.

The Forrester Wave™: Platform as a Service, 2011

Publication date: May 2011

Forrester Wave™: Platform-As-A-Service, ISV Scenario, Q2 ’11

Forrester Wave™: Platform-As-A-Service, Service Provider Scenario, Q2 ’11

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t o

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Weak StrongStrategy

Wea

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Weak StrongStrategy


A single platform, combining the world of Integration, Business Process Management, and Composite Application Development

Enables true business and IT collaboration via a single Collaborative Workspace

Support for any type of workflow including human-to-human workflows, system-to-system integration-type interactions and hybrid processes

Designed to support multi-tenancy and cloud deployment

Modern and open platform, built on a secure, highly available and scalable architecture

Differentiators


Cordys product is the core for unique differentiation


Video: Customers about Cordys

http://www.youtube.com/watch?v=GxxAlaXa0e4&hd=1


A DEEPER DIVE


Cordys Business

Operations Platform

Cordys Operations Intelligence

Cordys Process Factory

Cordys Cloud Provisioning

Cordys Collaborative Engineering

One Single Platform & four productized solutions

Smart Intelligence Applications

Created by the end user

Turn big data into intelligence

Provision & Automate

Value added services

Cloud management

Cloud MashApps

High Productivity

“No code” developmentTransform and exchange complex and voluminous engineering data

Engineering Data Viewers

PLM Connectors

Integration & MDM

BPM & Case Management

Business Rules

Human Workflow

Business ActivityMonitoring



One Single Platform with four productized solutions

Business Operations Platform (BOP)

Smart Services Grid

Corporate & Cloud Applications, Services and Data

Service Oriented Architecture (SOA)

Enterprise Service Bus

Business Services Master Data Management

Business Process Management Suite (BPMS)

Business Process Management

Case Management

Rules ManagementBusiness Activity

Monitoring

Composite Application Framework (CAF)

Composite Application User Interfaces Task Management

Clo

ud

Pro

vis

ion

ing

Cordys Process Factory (CPF)

Co

llabo

rative Wo

rkspace

Cordys Collaborative Engineering (CCE)

Cordys Operations Intelligence (COI)


Key proposition:• A software platform to design, develop and deploy enterprise class, process centric solutions that

leverage existing IT assets as well as cloud services. • “Cordys BOP is suitable for process projects ranging from simple to the most sophisticated.” – IDC

Key modules:• Integration: A Service Oriented Architecture and Enterprise Service Bus for integration of

applications and services• Business Process Management Suite: for process automation and management supporting all

relevant workflow patterns. • Composite Application Framework: for creation of user interfaces, business applications

Deployment:• On-premise at End Users• Cloud via Service Providers

Cordys Business Operations Platform


Key proposition:• An advanced provisioning product to facilitate application-, service-, tenant- and user provisioning of

cloud and on premise services. Using Cordys BOP as foundation it provides with the ultimate form of connectivity using the Cordys ESB, flexibility through use of provisioning BPM flows and scalability due to the Smart Services Grid foundation.

Key modules:• Cloud Management Services• Provisioning• Metering

Deployment:• Cloud data centers of Cloud Service Providers • On-premise at large enterprise End Users




Smart Services Grid


Enterprise Service Bus Provisioning Flows

Cloud Management Services

Cluster Management

Channel Management

Customer Management

Product Management

Provisioning

Users Application SubscriptionsTenants

Metering

ReportingTrack & Manage Usage


Key proposition:• High productivity platform to compose and deploy mashed-up applications, MashApps in the cloud. • Enterprise class features to support large scale & global deployment • “The PaaS offering of Cordys provides extremely competitive value for ISVs without existing code

that is intended to be migrated into the PaaS Offering.” - Forrester

Key modules:• Easy-to-use online wizard style Composer for creation of MashApps®. These MashApps can use

User Interfaces (incl. Mobile forms designer), Application Objects, Processes, Rules, Web-services and Reports

• Online Marketplace

Deployment:• Cloud – operated by Cordys, both Public as well as private for large enterprises.• White-label – operated by Service Providers (e.g. Fujitsu) as Platform as a Service (PaaS)




Smart Services Grid


Enterprise Service Bus

Clo

ud

Pro

vision

ing

Cordys Process Factory (CPF)

MashApps Composer MashApps

Platform Services


Key proposition:• An advanced product to facilitate subject matter end users to create their own Operations

Intelligence applications, leveraging real-time operations data. Using Cordys BOP as foundation it provides with the ultimate form of simplicity using graphical modeler from the Collaborative Workspace, flexibility through use of standard spreadsheets for calculation and manipulation and control due to smart integration of services which separates data, manipulation and visualization governed by Cordys platform.

Key modules:• Operations Intelligence Modeler• Spreadsheet Governance• MS Sharepoint integration

Deployment:• On-premise at End Users




Smart Services Grid

Real time operations data

Enterprise Service Bus Integration services

Operations Intelligence Modeler

Notification Services

Data Services Calculation ServicesEvent Services

Operations Intelligence Dashboards

Task ManagementDashboards

Visualization Services


Key proposition:• An advanced product to support integration and exchange of complex and voluminous engineering

data between different PLM systems as well as PLM to ERP and MES. The data exchange and integrations are completely orchestrated and monitored by business processes which gives maximum level of control and flexibility at the same time. The product supports stringent Aerospace & Defense requirements for classified data and air gaps.

Key modules:• CE Engine• CE Connectors• Composite Apps

Deployment:• On-premise at End Users• As an appliance ( “Teamcenter Migration appliance” together with Service Providers)




Smart Services Grid

PLM, ERP, MES systems

ESB BPM

Composite Applications

Conversion MonitoringEngineering Data Viewers

Transformation

Schema’s ConversionGroup Definition Language

Connectors

Siemens PLM TeamcenterPTC


Cordys Industry Solution Frameworks

Life Insurance Claims

Non-Life Insurance

Claims

Legacy Modernization

Shorter Time To Compliance

Extend CoreBanking

Applications

CloudProvisioning

Telco OrderManagement

PredictiveNetwork

Monitoring

Smart Meter Rollout

Orchestration

Smart Meter Event Portal

Energy Market Process

Management

Collaborative Engineering

Extend ERP

Remote ServicesPlatform

LegacyModernization

Coordinating Health & Social Care Delivery

CaseManagement

InsuranceBanking &

Financial ServicesCommunications

& MediaEnergy &Utilities

Manufacturing& Logistics

Government &Public Sector


MARKET TRENDS & CORDYS PRODUCT STRATEGY

• Business Process Management market• With the Cordys platform we are a player in the Application Infrastructure and Middleware

(AIM) market. This is a $16 billion market. (Software revenue is defined as license + support revenue).

• Gartner has segmented the AIM Market and Cordys is positioned as one of the leading players for Business Process Management Suites segment which is a $2 billion market.

• Platform as a Service market• Forrester has defined a market for PaaS, for which Cordys is recognized as one of the

high potential players. The market is around $2 billion in 2011, growing to $15 billion by 2016.

• Our focus is to enable Service Providers to act as PaaS players with:• Cordys Platform as a Service proposition. Cordys BOP for “high control” and Cordys Process

Factory for “High Productivity” PaaS• Cloud Provisioning to manage portfolio of cloud services and provision across tenants and users

Which markets do we serve with the Cordys platform?


• CloudThe next decade we will see a major shift from on premise towards cloud based delivery of IT. Organizations will typically not make either / or decisions when it comes to cloud but use on premise and cloud based IT in hybrid mode.

• IntelligenceNext generation software platforms will support intelligent business operations. In the world of the “internet of things” where devices get connected to the internet the ability to quickly process massive event streams, analyze data and optimize work processes will be crucial. The worlds of Business Process Management, Big Data and Analytics are coming together.

• MobileAs the adoption of Smart Phones / Tablets goes 8 times faster than the adoption of PCs, mobile computing will soon be mainstream. This means that information, task management, collaboration, context, location and location should be available on any mobile device.

• SocialCollaboration and involving peers and experts in the relevant context to improve personal productivity is more and more important. The worlds of structured and unstructured are getting mingled.

Market trends influencing Cordys strategy


• In cloud context Cordys platform can be used for Platform as a Service (PaaS)• The Cordys core platform foundation, the Smart Services Grid, has full multi-

tenancy architecture.• All of the Cordys platform components and application are multi-tenant aware• Multi-tenancy can be configured on multiple levels by simple configuration

• Cordys has no ambition to act as Platform as a Service (PaaS) provider ourselves. • Cordys works with leading Service Providers, such as Fujitsu and large System

Integrators who offer Cordys as PaaS in private- and public cloud set up.• Exception is Cordys Process Factory which today is offered by Cordys directly, but also

through Service Providers

• Analyst firm Forrester predicts significant shift from on-premise to cloud for software platforms. Cordys is the only platform which runs on premise and in cloud with one and the same version. Cordys does not lock-in a customer to work with single Service Provider.

Cloud - What is Cordys’ view?

Forrester define PaaS as:“A complete application platform for multitenant cloud environments that includes development

tools, runtime and administration and management tools and services. PaaS combines an application platform with managed cloud infrastructure services...

They then go on to say:

...Service providers also seen an emerging opportunity to consider PaaS platforms as a new alternative to established middleware stacks for the deployment of custom applications they create on behalf of their clients...

...This is why Platform as a Service (PaaS) is so important. With good PaaS products, service providers will quickly gain cloud’s benefits. Without good PaaS products, cloud development is simply too difficult and the benefits of cloud will flow slowly, if at all...”

Source: The Forrest Wave Platform-as-a-Service For Vendor Strategy Professionals Q2 2011

Cloud - How the analysts define it and its relevance to the provider

Cloud – Forrester’s cloud computing taxonomy & the role of Cordys

“The Cordys PaaS supports multiple business models of services providers and system integrators”

“Cordys provides extreme competitive value for ISV's without existing code that is intended to be migrated into the PaaS offering.”

Forrester Platform as a Service Wave, May 2011

Cordys capabilities Cordys as an enabler

• There will be a big shift from on-premise middleware to cloud PaaS

• Forrester state that total PaaS market grows to $15bn by 2016

• Corporate buyers buying PaaS is still the biggest market but slows down quickest by 2016

• ISV on PaaS has medium term high growth

• PaaS at outsourcer as long term growth

Cloud- PaaS Market Size: Corporate Middleware, ISV, Outsourcer


Cordys has a dedicated offering for Operations Intelligence which democratizes use of Intelligence

Cordys will extend the core platform with external engines, open source and commercial that we will interweave as OEM-components:

• Process Simulation• Process Mining• Complex Events Processing• Advanced Rules

The Cordys platform is ideally architected to evolve towards an intelligent software platform• Smart Services Grid:

• Highly scalable and based on event driven architecture.• Connects natively to external engines which then become “citizens” for Cordys• Can be miniaturized itself to run on devices such as routers

• Collaborative Workspace:• The Cordys design time environment, Collaborative Workspace (CWS), is fully meta-data driven• The Collaborative Workspace can be easily extended and expanded with new design artifacts and modelers• External engines can even be integrated into CWS for design time.

Intelligence – What is Cordys’ view?


Cordys supports mobile through dedicated Mobile Form Designer in Cordys Process Factory

• Cordys Process Factory is the high productivity application development offering of Cordys

• Mobile forms can be rendered to 1000+ mobile devices using industry leading rendering engine

• Mobile forms can be fully interwoven with applications and business processes in Cordys platform

The Cordys UI framework supports HTML5, the latest HTML standard

• Cordys sees further adoption of HTML5 and HTML5 based frameworks as the way ahead for mobile support.

• Cordys will adopt native browsers to exploit native functions of the mobile, thus creating more of a native app experience

Mobile – What is Cordys’ view?


Cordys will launch real-time collaboration features as part of the Collaborative Workspace in 2012• Google docs-like real-time

collaboration on graphical designers will be supported including chat, change logging,

roll-back etc.

Cordys will implement similar collaboration features for runtime in 2013• Cordys will ensure integration

with main stream collaboration software such as Google+

Social – What is Cordys’ view


CUSTOMER CASE STUDIES


Key Challenges:• No end-to-end monitoring and control in

daily operations• Key information systems couldn't

communicate with each other, resulting in redundant data and separate, inconsistent islands of data

• Lack of overall transparency in operations and processes

• Problems with timeliness (Regulator’s scorecard)

Rendo is an energy grid operator in the Netherlands with a mission to deliver safe, reliable and efficient transport of gas and electricity.

Cordys Solution:• Implementation of Cordys BOP for 20

processes (administrational and automated) such as switch, move, billing) - live within just five months

• Robust integration with current IT infrastructure

Benefits:• Rendo is now the top-performing Grid

Operator on the regulator’s scorecard • Huge increase in customer satisfaction

related to core processes such as Switch, Move and Processing of Meter readings

• Exceeded compliance standards with 100% performance timeliness

• End-to-end visibility and control in daily operations

• Reduced hired staff with 24% (2009 vs 2007)

• Fully independent in-house process design and adjustments (within 1 year)

• ISO certification for Customer Care department in 2010

Customer Case Study: Rendo


Key Challenges:• Lowermargins due to increased competition

and growing customer demand for new services

• Heavy competition by cable companies and high costs to maintain current copper network

• New business strategy: Implementing an All-IP infrastructure providing the Triple Play bundle of service for their customers

• An aggressive 3 month timeline to go live

Customer Case Study: KPN

KPN is the leading telecommunications and ICT service provider in The Netherlands, offering wireline and wireless telephony, internet and TV to consumers, and end-to-end telecommunications and ICT services to business customers.

Cordys Solution:• Commercial Orchestration: Orchestration of

processes between order entry via Internet and back-end provisioning and billing systems

• Direct provisioning and billing of new voice-, internet- and multimedia services on new fiber network

• Integration with various systems to create a single customer view: Tibco (for network access), Oracle (for billing), Barcelona (middleware) & Siebel (for CRM)

• Other projects:• KPN Business Market – Commercial

Orchestration• KPN Wholesale – Wholesale Order Desk

application• KPN Mobile – Commercial Orchestration

Benefits:• Shorter time-to-market for new products• Single view of the customer and improved

management of customer services• Real-time monitoring the progress and

performance of the provisioning processes to increase visibility into order process

• Improved customer satisfaction via customer self-service model

• Reduction of resources• Easier to make changes to existing business

processes to adapt to changing business needs


Key Challenges:• Over 1800 active projects and hundreds of

business opportunities in each project• Complex Procurement process to contract

resources for projects executed by the bank• Currently, different procurement policies

guidelines and old IT Infrastructure

Customer Case Study: The World Bank Group

The World Bank Group is providing financial and technical assistance to developing countries around the world.

Cordys Solution:• Web-based Procurement Solution which

provides procurement policies, management and control of processes with full visibility, procurement transparency and operational reporting

• Handles advertisement of bidding opportunities for consulting services, RFP creation, proposal submission, scoring and evaluation, contract award

• Integrates multiple enterprise systems, including SAP

• Suitable for low-bandwidthaccess (rural areas in developing countries)

Benefits:• Re-use of past investments: Affordably

extended legacy applications (SAP), installed new capabilities and laid groundwork for future applications

• Increased flexibility: Service-based processes allow for constant changes of the application

• Increased process transparency• Fast time to value: 9 months from start /

requirements gathering to go-live - original scope + one set of enhancements

• Scalable platform (just by adding hardware) capable of managing high volumes


Key Challenges:• Delivery of spare parts within 24 hours, from

distribution centers in Frankfurt (Germany), Memphis (USA) and Singapore with 705,000 line items and 400,000 sales order per year

Customer Case Study: Siemens Healthcare

One of the world's largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics, medical information technology and hearing aids.

Cordys Solution:• Automation of key logistics processes with

strong integration to (SAP & IBM Rational) back-ends

• Spare parts execution: If the delivery of a spare part is not expected to be in time, this process is used to speed up delivery

• Enhanced productivity services: Aim to prevent a system failure before it occurs

• Change request management: Process to support creation, approval, release, execution and testing of change requests (IT & non-IT)

• This project has won the Process Solution Award 2010 for “innovative and exemplary Process Management project” in the area of Customer Service Management

Benefits:• 98% of all spare parts delivered within 24

hours!• Spare parts execution: Faster reaction

times; improved data quality; complex process management over several organizations; improved customer information on each escalation

• Enhanced productivity services: Increased efficiency (11 hand offs instead of 77 hand offs and 30 days delivery time instead of 60 days); Increased service sales; increased customer satisfaction; lower IT Costs

• Change request management: Increased transparency; reduced failures; shorter cycle times


Key Challenges:• The Indian insurance market is characterized

by diversity, with over 21 languages and a number of unique local cultures

• As a new player in the insurance and pensions market in India, the company needed to target and capture significant market share

• The primary objective was to launch operations across 14 independent systems at 25 locations on Day 1 - an industry first

Customer Case Study: AEGON Religare

AEGON Religare Life Insurance Company is a leading life insurance company in India. Aegon Religare is a three-way joint venture between the Netherlands-based AEGON, India's Religare and Bennett, Coleman & company.

Cordys Solution:• Sales Management System (manages and

tracks agent on-boarding and productivity)• Agency portal (provides a single window for

the delivery of services to agents)• Incidence Management System (automated

issue logging and tracking system)• Cash Collection System (e-receipting)• Claims Management System (supports

claims processing transactions)• Customer Portal (portal for policy related

information, payments and schedule required medical exams)

Benefits:• Faster time to market through the reusability,

flexibility and scalability of the Cordys platform• Reduction in headcount of the company's

head office Sales team for monitoring sales• 20 percent reduction in the number of calls

from agents to the call center• Larger number of issues being closed within

the agreed Service Level Agreements (SLAs), with at least 10 percent faster closure of cases to date

• Faster and more effective reconciliation and cash collection have led to reduced time to process payments with 2-3 person hours per day


Key Challenges:• Increased market pressure to deliver

services from the cloud• Customers asking for Fujitsu’s cloud

strategy• Fujitsu’s BPM offering requires investments

to meet current market standards

Customer Case Study: Fujitsu

Fujitsu is one of the world's leading information technology products and services companies. It provides computing and communications products, advanced microelectronics, a range of software products as well as professional services capabilities to deliver added value to customers.

Cordys Solution:Fujitsu delivers Cordys-based BPM and integration PaaS capabilities on top of its FGCP/S5 IaaS platform, across six cloud data centers across the globe. Cordys technologies included in the OEM agreement with Fujitsu are: • Cordys Business Operations Platform: a

Java-based, cloud-enabled platform product including integrated application server, ESB and business process management suite (BPMS) capabilities

• Cordys Process Factory: a high-productivity-oriented cloud-based platform to re-engineer business processes and create process-centric applications (called MashApps)

• Cordys Cloud Provisioning: Supports provisioning of new tenants, as well as metering and monitoring of cloud services and systems resources

Benefits:• Faster time to market: Fujitsu are

becoming the leading provider of IaaS and PaaS

• New cloud services in a single platform: Launch value-added services beyond the level of infrastructur

• Bridge the worlds of on-premise and cloud: Offer new on-premise, private, hybrid and public cloud offerings

• An extensive partner ecosystem: Bring to market a cloud platform for customers and ISVs


CLOSED LOOP BUSINESS OPERATIONS IMPROVEMENT

Business

transformation

Continuous process improvement

Targeted - Business driven process solutions

• Start with targeted – business driven process solutions• Evolve to continual process improvement• Transform the business one step, process and project at a time

Business transformation driven by business needs

“Cordys BOP is suitable for

process projects ranging from

simple to the most

sophisticated.”

• Each process or project has its own benefits (ROI, lower costs, customer service etc)

• Every step is atomic and moves towards the goal of business transformation

• Start small, deliver benefit, reuse and harvest, move on to the next • Achievable business transformation whilst delivering

business value with every process

Stepping stones to business transformation


Best-practice Implementation Methodology

Cordys Implementation Methodology: Cordys@Work

Design & Model an optimized to-be process, its sub processes, case activities and rules

Develop & Deploy services, integrations, transformations and user interactions

Qualify & Analyze the organization, select a process, determine goals and scope, analyze the as-is process and its gaps

Run & Monitor business processes by collecting process performance information for analysis and optimization


Online Community for knowledge sharing and exchanging of ideas, documentation and best practices with 7000+ external members

Content:• Product Knowledge, Blogs & Forums• Product Documentation• Customer Support• Training Materials & E-Learning Content• Demos• Certification Application• Implementation Methodology• Marketing Materials

Cordys Community


Focused on Cordys Professionals to leverage Cordys platform to the max

• Class-room training:• Regular / Boot camp• @Cordys / @Site• Standard / Custom

• Learning Support :• Learning paths• Community• Exam Training

• Certification:• BOP / CCP• Professional /Sr. Professional• Selling / Implementing• Packages

• Beyond Certification:• Workshops & Events

Cordys Academy & Certification

Certification paths

Solution / Product Architect

Business Process Modeling Suite (BPMS)

Composite Application Framework (CAF)

Service Oriented Architecture (SOA)

CCP Developer

FundamentalsPre-sales Consultant BOP Administrator CCP Administrator


Partner Ecosystem

Consulting & System Integrators Resellers


SUMMARY


Cordys helps you to drive best in class business operations

Cordys leverages your existing IT assets as well as cloud services through smart integration, process orchestration and development of new applications that directly contribute to business needs and goals

Cordys’ unique platform and approach allow you to achieve fast time to value with process projects ranging from simple to the most sophisticated

Complexity is what we master. Simplicity is what we offer.

How Cordys helps you


What if…

…you could achieve agile IT and best in class business operations?

Thank You Follow us on:

cordys.com/twitter

cordys.com/facebook

cordys.com/youtube

cordys.com/linkedin

cordys.com/slideshare


http://cordys.com/twitter

http://cordys.com/facebook

http://cordys.com/youtube

http://cordys.com/linkedin

http://cordys.com/slideshare

http://cordys.com/slideshare

http://cordys.com/twitter

http://cordys.com/facebook

http://cordys.com/linkedin

http://cordys.com/youtube

Corporate overview ppt

Business

Transcript of Corporate overview ppt