CORPORATE CAPABILITY STATEMENT · ABU DHABI | AL AIN | BAHRAIN | DUBAI | JORDAN | SHARJAH © Asteco...

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Page 1: CORPORATE CAPABILITY STATEMENT · ABU DHABI | AL AIN | BAHRAIN | DUBAI | JORDAN | SHARJAH © Asteco Property Management, 2015 asteco.com Customer Services: 600 54 7773 CORPORATE CAPABILITY

ABU DHABI | AL AIN | BAHRAIN | DUBAI | JORDAN | SHARJAH © Asteco Property Management, 2015 asteco.com Customer Services: 600 54 7773

CORPORATE CAPABILITYSTATEMENT

ASSET MANAGEMENT SALES LEASING

VALUATION & ADVISORY SALES MANAGEMENT OWNERS ASSOCIATION

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DEFINING LANDSCAPES SINCE 1985

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1.0 ABOUT 031.1 OVERVIEW 03

1.2 SERVICES SUMMARY 04

1.3 DEFINING LANDSCAPES 05

1.4 CLIENTS 08

1.5 NOTABLE ACHIEVEMENTS 09

1.6 ORGANISATION CHART 10

1.7 CORPORATE INFORMATION 11

2.0 EXPERTISE 122.1 ASSET MANAGEMENT 12

2.2 SALES 13

2.3 LEASING 14

2.4 VALUATION & ADVISORY 15

2.5 SALES MANAGEMENT 16

2.6 OWNERS ASSOCIATION 17

2.6 LICENSING 18

3.0 PEOPLE 19

PPM Conrad, Sheikh Zayed Road, Dubai

“We provide innovative property solutions and quality service to our customers with integrity, transparency and professionalismas the cornerstone of our business.”

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The Middle East’s largest full service real estate consultancy company, Asteco was formed in Dubai

in 1985. Over the years, Asteco has gained enormous respect for consistently delivering high

quality, professional, value-added services in a transparent manner. It is also widely recognised for its

involvement with many of the projects that have defined the landscape and physical infrastructure

of the Emirates.

Asteco has an essential combination of local knowledge and international expertise. A deeply

established brand, renowned for its application of the latest technological advances, its commitment

to transparency, winning strategies and human expertise. Undisputed real estate experts, Asteco

represents a significant number of the region’s top property owners, developers and investors.

Asteco has witnessed outstanding growth and diversification over the decades and has built a

strong regional network of offices and currently operates in;

1.0 ABOUTOVERVIEW

• Abu Dhabi • Dubai

• Al Ain• Jordan

• Bahrain• Sharjah

1.1 OVERVIEW

Jordan

AMMAN

BAHRAIN

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As a truly integrated property services company the core business lines Asteco conducts from its

offices throughout the Middle East are listed below. All of which are headed up by highly qualified

Directors with decades of local and international experience in their respective fields;

• Asset Management • Sales • Leasing • Valuation & Advisory • Sales Management • Owners Association • Licensing

Our property services cover all land use categories/market sectors including residential, offices, retail,

industrial and land.

1.0 ABOUTSERVICES SUMMARY

1.2 SERVICES SUMMARY

World Trade Centre Residence, Dubai, UAE

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• ABCD Blocks | Dubai

19851.3 DEFINING LANDSCAPES

1.0 ABOUTDEFINING LANDSCAPES

• Palm Jumeirah |

Dubai

2002

• Emirates Towers | Dubai

1999

• Shangri La Residences | Dubai

2003

• Abu Dhabi Commercial Bank | Abu Dhabi

2004

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1.0 ABOUTDEFINING LANDSCAPES

• Discovery Gardens | Dubai

2008

• Park Place | Dubai

2007

• ADCP |

Abu Dhabi

2006

• Sama Tower | Dubai

2009

• Al Raha Gardens | Abu Dhabi

2005

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1.0 ABOUTDEFINING LANDSCAPES

• Latifa Tower | Dubai

2012

• Maze Tower | Dubai

2011

• Offices @ the Conrad | Dubai

2013

• API Trio |

Dubai

2014

• United Arab Emirates University (UAEU) | Al Ain

2015

• Rolex Tower | Dubai

2010

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1.4 CLIENTS

AT ASTECO WE ARE COMMITTED TO USING OUR EXTENSIVE INDUSTRY KNOWLEDGE, CONSULTATIVE APPROACH AND VAST POOL OF RESOURCES TO HELP OUR CLIENTS MAXIMIZE THE VALUE OF THEIR REAL ESTATE ASSETS. WE PROVIDE A CUSTOMIZED MIXTURE OF COMPREHENSIVE REAL ESTATE SERVICES AND PRODUCTS TO DELIVER MEASURABLE RETURNS FOR A RANGE OF INSTITUTIONAL, INVESTOR, OFFSHORE AND INDIVIDUAL CLIENTS.

1.0 ABOUT CLIENTS

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12.9bn

13.7mil

7355

TOTAL SALES VALUE (AED)

SQ FT SOLD

UNITS SOLD

SQ FT OF PROPERTYUNDER MANAGEMENT

UNITS CURRENTLYMANAGED

12400+

4.5mil

1.0 ABOUT NOTABLE ACHIEVEMENTS

10733

15.8milSQ FT LET

UNITS LETAED170bn

AED98bn

TOTAL MARKET VALUE OF ABU DHABI VALUATIONS 2011-2012

TOTAL MARKET VALUEOF DUBAI VALUATIONS 2011-2012

100%

90%+SC COLLECTION RATE ON ALL INSTRUCTIONS

RETENTION RATE3500

AED9bn

6.85milAMOUNT COLLECTED

UNITS HANDED OVER

SQ FT

SALES LEASING ASSET MANAGEMENT VALUATION & ADVISORY OWNERS ASSOCIATION SALES MANAGEMENT

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1.0 ABOUTORGANISATION CHART

1.6 ORGANISATION CHART

Agency ServicesSean McCauley

MBA BCom

• Sales/Leasing • Investment Sales

• Sales Management

Asset ServicesJohn Stevens

MRICS

• Asset Management• Owners Association

Abu Dhabi OfficeJerry Oates

FRICS

• General Manager- Abu Dhabi

Licensing ServicesOmar Binder

BA (Hons)

• Licensing

Valuation & AdvisoryJohn Allen

MRICS

• Valuation • Consultancy

• Research Advisory

Managing DirectorJohn Stevens

MRICS

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1.0 ABOUTCORPORATE INFORMATION

Rolex Tower, Dubai

1.7 CORPORATE INFORMATION

Name Asteco Property Management LLC

Place of Incorporation Dubai, United Arab Emirates

Date of Incorporation 1985

Certificate of Incorporation Number / Reference 218551

Names of Directors John Stevens MRICS Managing Director - Director, Asset Services

John Allen MRICS Director, Valuation & Advisory

Jerry Oates FRICS General Manager, Abu Dhabi Office

Sean McCauley MBA BCom Director, Agency

Omar Binder BA (Hons) Director, Licensing Services

Head Office Dubai

3rd Floor, Rolex Tower,

Sheikh Zayed Road (next to Financial Centre Metro Station)

PO Box 65361, Dubai, UAE

Telephone: +971 4 4037777

Fax: +971 4 4037778

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2.0 EXPERTISEASSET MANAGEMENT

Asteco provides comprehensive asset management services to all property owners, whether a single

unit (IPM) or a regional mixed use portfolio. Our focus is on maximising value for our Clients. The

appointment of Asteco ensures a smooth opening or transition, if already being managed. We

provide accurate property accounting and reporting and ensure that the regulations governing

property are enforced whilst maintaining appropriate service levels.

We aim to exceed the expectation of our Clients through the continuous development of innovative

programs, implementation of proven processes of internal controls and systems and mobilising

across divisional boundaries to ensure Clients and employees alike benefit from access to all the

capabilities Asteco has to offer.

Asteco has an extensive portfolio of properties under management, with a number of these

appointments being for a considerable length of time. These assets include:

• Management of individual properties on behalf of absentee landlords (IPM); • Residential Compounds and Towers • Grade A Commercial Towers; • Residential apartment blocks associated with hotels • Large mixed use developments which have a number of complementary uses

(commercial, retail and residential)

Asteco’s approximate amount of real estate under property management has increased to over 450

developments in 2015.

Emirates Towers, Sheikh Zayed Road, Dubai

John Stevens MRICSManaging Director/Director, Asset ServicesTelephone: +971 4 4037777

Email: [email protected]

2.1 ASSET MANAGEMENT

ASSET MANAGEMENT SALES LEASING

VALUATION & ADVISORY SALES MANAGEMENT OWNERS ASSOCIATION

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2.0 EXPERTISESALES

Asteco has established a large regional property sales division. Our sales teams have extensive

experience in the negotiation and sale of a variety of assets including independent villas, single

apartments and apartment blocks, large vacant plots of land and a wide range of commercial and

residential buildings.

We are the market leader and have unparalleled expertise in the marketing and sales of large scale

off plan residential projects.

Our sales methods are strategic, our reach is large - both physically and virtually, via our website and

numerous online marketing capabilities. We have long-term experience and a solid track record in:

• Residential sales • Office sales • Retail sales • Industrial sales • Domestic and international property sales • Investment Sales

IBN Battuta Gate, Dubai

Sean McCauley MBA BComDirector, AgencyTelephone: +971 4 4037777

Email: [email protected]

2.2 SALES

ASSET MANAGEMENT LEASING

VALUATION & ADVISORY SALES MANAGEMENT OWNERS ASSOCIATION

SALES

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2.0 EXPERTISELEASING

Asteco has been instrumental in the leasing of many high-profile developments across the GCC.

Asteco has a large number of leasing consultants who speak a multitude of languages actively

working within their specific field within the regional real estate market, proactively dealing with:

• Establishment of leasing offices admin systems • Accompanying prospective tenants on viewings • Negotiating with prospective tenants and their representatives • Advising on and participating in the promotion of the property • Responding to compliance and financial queries • Documentation processing

As one of the leading leasing agents in the region, Asteco has extensive experience in leasing the

following property types:

• Residential • Commercial • Retail • Industrial 48 Burjgate, Dubai

Sean McCauley MBA BComDirector, AgencyTelephone: +971 4 4037777

Email: [email protected]

2.3 LEASING

ASSET MANAGEMENT SALES LEASING

VALUATION & ADVISORY SALES MANAGEMENT OWNERS ASSOCIATION

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2.0 EXPERTISEVALUATION & ADVISORY

Our professional advisory services are conducted by qualified personnel all of whom have had

extensive real estate experience within the Middle East and internationally.

Our valuations are carried out in accordance with the Royal Institution of Chartered Surveyors (RICS)

and International Valuation Standards (IVS) and are undertaken by appropriately qualified valuers

with extensive local experience.

The Professional Services Asteco conducts throughout the region include:

• Consultancy and Advisory Services • Market Research • Valuation Services

Our advisory services cover all market sectors including residential, offices, retail, industrial, hospi-

tality and development land. Further information about our specific services can be found in the

Valuation & Advisory Capability Statement, available on request.

API Trio, Dubai

John Allen MRICSDirector, Valuation & AdvisoryTelephone: +971 4 4037777

Email: [email protected]

2.4 VALUATION & ADVISORY

ASSET MANAGEMENT

SALES MANAGEMENT OWNERS ASSOCIATIONVALUATION & ADVISORY

SALES LEASING

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2.0 EXPERTISESALES MANAGEMENT

Our Sales Management services are comprehensive and encompass everything required for the

successful completion and registration of title of units to individual unit owners. We cater to the

needs and expectations of both the developer/s and the purchaser/s, co-ordinating with related third

parties, such as mortgage providers and the Land department in order to ensure smooth handover/

completion.

The services Asteco carries out include:

• Establishing sales booking systems • Documentation execution • Collection of deposits/purchase price payments and issuance

of receipts and invoices • Inventory control and document preparation (Reservation Forms, SPAs) • Fortnightly sales reports • Liaison between developer, purchaser and third parties • Official transition of title of ownership

Al Bateen Residences, Dubai

Shilpa GuruswamyHead of Legal and Sales ManagementTelephone: +971 4 4037777

Email: [email protected]

2.5 SALES MANAGEMENT

ASSET MANAGEMENT

OWNERS ASSOCIATIONSALES MANAGEMENTVALUATION & ADVISORY

SALES LEASING

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2.0 EXPERTISEOWNERS ASSOCIATION

We have the experience, systems, procedures and manuals in place to provide streamlined

comprehensive Association Management and Consultancy Services to residential, commercial

and mixed use communities throughout the GCC Region and to date have maintained 100%

client retention. The management of a jointly owned property differs to that of a singular owner

property in the way in which the Owners Association must react to situations, make decisions, issue

instructions and appoint service providers. The role of the Association Manager requires a high

degree of responsibility and experience, it is the Association Manager that must guide the Owners

Association on matters concerning the Jointly Owned Property Law, supervision of the day to day

operations and manage the finances of the Owners Association.

The Professional Association Services Asteco conducts throughout the region include:

• Consultancy and Planning • Financial and General Administration of OA • Meeting and Service Provider Coordination

Although the structure and management of Owners Associations in Dubai is a very recent addition

to the property landscape you can have confidence that with Asteco Property Management you

are not dealing with a new virgin management company. Asteco Property Management has been

providing dedicated property solutions to our clients for more than 30 years and our Association

Management team has been in operation since 2007 with a combined Owners Association

Management experience of more than 30 years in the region and internationally.

Nicholas WhiteHead of Association Management ServicesTelephone: +971 4 4037777

Email: [email protected]

2.6 OWNERS ASSOCIATION

Oceana, Palm Jumeirah, Dubai

ASSET MANAGEMENT

OWNERS ASSOCIATIONSALES MANAGEMENTVALUATION & ADVISORY

SALES LEASING

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2.0 EXPERTISELICENSING

Bringing together our brand, knowledge and experience.

Licensing forms an integral part of our business, extending our brand reach throughout the UAE

and into new territories across the MENA region, forming strategic agreements with real estate

professionals. It is widely recognised, that our brand, network, systems and procedures, created

through a vast wealth of experience and expertise, add value to these agreements. Our Licensing

services currently include, Real Estate Brokerage Franchising and associated support services, with

many of the key elements designed specifically around the franchisee, making it a truly unique and

bespoke franchise opportunity.

Omar BinderDirector, Licensing ServicesTelephone: +971 4 4037777

Email: [email protected]

2.7 LICENSING

Extending our brand reach

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3.0 PEOPLEMANAGEMENT CV’S

JOHN STEVENS BSC, MSC (HONS) MRICS

MANAGING DIRECTOR/DIRECTOR, ASSET SERVICES

Summary John is responsible for developing, managing and delivering business strategy, to

maximise shareholder value and return-on-investment.

Prior to his appointment as Managing Director, John was responsible for the operations

of the Asteco Property Management Department across the region.

Before joining Asteco in 2004, John worked in South East Asia for 10 years managing

some of the region’s best known property portfolios gaining a wide range of experience

from Property, Asset and Strata Management to Workspace and Facilities Management

for fortune 500 clients.

John has continued his specialisation in this field and has been a pioneer in the

establishment and continued development of professional management services. He is

respected within the industry for developing this service.

With the experience of providing strategic property advice to owners and occupiers, he

has a unique and detailed understanding of the operation, maintenance and planning

involved in managing clients’ portfolios with the goal of assisting them to achieve their

real estate objectives.

Qualifications and Associations

• Member of the Royal Institution of Chartered

Surveyors (RICS)

• B.Sc. Degree in Estate Management,

University of Greenwich

• M.Sc. in European and Far Eastern Urban

Properties

Key Responsibilities

• Develop business strategy

• Set business objectives

• Manage operational policy and procedures

• Enhance company image and reputation

• Deliver return-on-investment to shareholders

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3.0 PEOPLEMANAGEMENT CV’S

JOHN ALLEN BSC MRICS

DIRECTOR, VALUATION & ADVISORY

Summary John brings a wealth of international property expertise to the company, having worked

over the past thirty years in both the property services and real estate development

sectors in the UK, Australia, Singapore, Hong Kong, Philippines and the GCC.

He has worked with the First Pacific Davies group (now Savills) since 1988, as Director

of the valuation and research division in Hong Kong and, subsequently from 1992, as

Director and General Manager of the company’s development group, active throughout

south-east Asia.

His specific area of expertise is development management, dealing with the master

planning and design process and commercial analysis of all real estate categories within

medium to large scale projects. Specific projects in recent years include the planning,

design and commercial negotiations of a major mixed use project in the Philippines, the

construction of a serviced apartment and office building in Vietnam, two residential

and office buildings in Hong Kong and two residential projects in Kuala Lumpur.

Qualifications and Associations

• Member of the Royal Institution of Chartered

Surveyors (RICS)

• BSc in Estate Management Polytechnic of the

South Bank

Key Responsibilities

• Master planning and land use consultation

• Project planning and implementation

• Real estate analysis and valuation advice

• Market and financial feasibility studies

• Commercial lease and joint venture

negotiation advice

• Market pricing and project positioning

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3.0 PEOPLEMANAGEMENT CV’S

SEAN McCAULEYMBA BCom

DIRECTOR, AGENCY

Summary A real estate professional possessing over 15 years of experience in property sales and

leasing, property development and business development, Sean is responsible for driving

the growth and development of the Sales and Leasing Divisions of Asteco.

Prior to joining Asteco, Sean was the Vice President of Sales for the largest private real

estate developer in the Middle East where he was involved in over 30 projects in several

countries across the MENA region.

Sean also played a pivotal role in building and expanding Rawson Properties into one

of South-Africa’s largest real estate companies, which resulted in the company being

nominated as a ‘Superbrand”.

Through Sean’s leadership, the Agency division strategically monitors customer, market

and competitor activities, to conceptualise tailor-made sales and leasing strategies. With

a results driven team, these strategies are successfully implemented to attain customer

attraction, acquisition and retention.

Sean’s applied strategic sales and leasing methodologies, deep sector experience,

stakeholder management and negotiation skills have been tried and tested and deliver

optimum results in any given market and economic climate.

Qualifications and Associations

• MBA Degree, Henley Business School, UK

• BCom Degree in Business Management

• RERA Certified Real Estate Practitioner

Key Responsibilities

• Market pricing and Project Positioning

• Developing Key Customer Relationships

• Sales Management & Complex Sales

Negotiations

• Business Development

• Strategic Selling Strategies & Methodologies

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ASSET MANAGEMENT SALES LEASING

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DEFINING LANDSCAPES SINCE 1985

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3.0 PEOPLEMANAGEMENT CV’S

JERRY OATES BSC FRICS

GENERAL MANAGER, ABU DHABI

Summary With over 30 years experience, Jerry has been working in a variety of different

developing markets for over 22 years and has been involved in Property Management,

Corporate Facility Management and Development Consultancy. In the UK he was

the manager for the then largest shopping center in London and the largest multiple

occupied office building in London. Whilst working in Korea, Russia and the CIS,

Singapore, Thailand and China he has been responsible for running real estate advisory

companies, delivering Shopping Center management in new markets and setting up

RICS qualified Valuation teams.

Jerry has experience in both the UK and the UAE in fund management and working

for both Real Estate development and Investment companies and Banks. He has

been involved in due diligence of acquisition of properties and in road shows to raise

investment funds.

He has worked with Jones Lang LaSalle, CBRE, Cushman and Wakefield, Colliers

Jardine, Knight Frank, HSBC and ADIB. In these companies he has held a variety of roles

including Director of a division, General Manager and Managing Director. His skills are

now being focused on delivering optimum real estate advice to Asteco clients in the

exciting Abu Dhabi market.

Qualifications and Associations

• Fellow of the Royal Institution of Chartered

Surveyors

• BSc in Estate Management Oxford

Polytechnic

• Member of the World Regulatory Board

of the RICS

Key Responsibilities

• Property and Asset Management

• Leasing and leasing team operation

• Sales and sales strategy

• Real estate Valuation

• Project Planning and Implementation

• Asset Management strategy and Investment

Sales advice

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ASSET MANAGEMENT SALES LEASING

VALUATION & ADVISORY SALES MANAGEMENT OWNERS ASSOCIATION

DEFINING LANDSCAPES SINCE 1985

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3.0 PEOPLEMANAGEMENT CV’S

OMAR BINDER BA (HONS)

DIRECTOR, LICENSING SERVICES

Summary With over 16 years of experience in the real estate sector, leading multinational

businesses in Sales, Operations and Business Development across Europe and the

Middle East, Omar is responsible for the expansion of Asteco’s geographical catchment

through new and innovative license and franchise centric enterprises, in support of our

core business. Prior to his appointment as Director at Asteco, Omar was the Director

of Sales (UAE), for one of the UAE’s largest private real estate developers, working on

over fourty projects within the MENA region, including branded developments such as

Versace, Fendi, Donald Trump and Paramount.

Omar previously worked for one of the UK’s largest group of estate agents, the

LSL Group, where he was the Regional Director for Reeds Rains. Having overall

responsibility for the North East of England, Omar devised the Auction proposition

for the business and under his leadership, grew the overall sales and leasing business

to become the market leader and agent of choice in the North of England. With

vast experience of real estate markets and a deep understanding of the real estate

business including real estate franchising and licensing, Omar’s aim is to deliver a

leading proposition, developing sustainable growth opportunities and support to new

franchisees, operating under the Asteco brand.

Qualifications and Associations

• BA (Hons) Degree in Leadership &

Management, Northumbria University

• Diploma in Management Development,

Northumbria University

• NFOPP (UK) Residential Property Technical

award

Key Responsibilities

• Develop Licensing Services

• Seek out new markets and trends for growth

• Continually develop offering

• Enhance company image and reputation

through brand development and growth

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ASSET MANAGEMENT SALES LEASING

VALUATION & ADVISORY SALES MANAGEMENT OWNERS ASSOCIATION

DEFINING LANDSCAPES SINCE 1985

DUBAIHead OfficeAddress: 3rd Floor,

Rolex Tower,

Sheikh Zayed Road,

PO Box 65361

Telephone: +971 4 4037777

Fax: +971 4 4037778

SHARJAHAddress: Dar Al Majaz Building,

1st Floor,

Jamal Abdul Nasser,

PO Box 60696,

Sharjah, UAE

Telephone: +971 6 5533400

Fax: +971 6 5533104

AL AINAddress: National Bank Building,

1st Floor,

Clock Tower Roundabout,

Opp. New Post Office,

PO Box 14443,

Al Ain, UAE

Telephone: +971 3 7666097

Fax: +971 3 7666092

ABU DHABIAddress: SJ Tower, Level 8,

Office 804-805,

Airport Road,

PO Box 45640,

Abu Dhabi, UAE

Telephone: +971 2 6260068

Fax: +971 2 6261923