Copyright © 2011 SAS Institute Inc. All rights reserved. Performance & Portfolio Management: SAS ®...

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Copyright © 2011 SAS Institute Inc. All rights reserved. Performance & Portfolio Management: SAS ® IT Intelligence for the Air Force Personnel Operations Agency Gail Bamford Industry Marketing Manager, Defense & Intelligence Bob Nelson IT Domain Specialist November 4, 2011

Transcript of Copyright © 2011 SAS Institute Inc. All rights reserved. Performance & Portfolio Management: SAS ®...

Page 1: Copyright © 2011 SAS Institute Inc. All rights reserved. Performance & Portfolio Management: SAS ® IT Intelligence for the Air Force Personnel Operations.

Copyright © 2011 SAS Institute Inc. All rights reserved.

Performance & Portfolio Management:

SAS® IT Intelligence for the Air Force Personnel Operations Agency

Gail BamfordIndustry Marketing Manager, Defense & Intelligence

Bob NelsonIT Domain Specialist

November 4, 2011

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SAS – Leader in Business Analytics

Largest privately held software company in the world

2010 Revenue: $2.43 Billion – 35 Years of consecutive growth

24% reinvestment in R&D for 2010

50,000 deployments worldwide

12,000 employees

90 of the top 100 of Fortune Global 500

All 15 U.S. Departments and 90% of U.S. Federal Agencies

All 50 U.S. State Governments

Government agencies in 80 countries

Other: 1%

Energy & Utilities: 3%

Education: 3%

Retail: 4.5%Manufacturing: 5.5%Life Sciences: 6%

Communications: 7%

Services: 11%

Financial Services: 42%

Government: 15%

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SAS Business Analytics Framework• Data Integration

• Data Management Platform (DMP)

• SAS Data Access Plug-in’s

• Analytics

• SAS BASE

• SAS Enterprise Miner/Text Miner (EM/TM)

• SAS Enterprise Content Categorization (ECC)

• SAS Social Network Analysis (SNA)

• SAS Enterprise Guide/JMP (EG/JMP)

• Reporting

• SAS Enterprise Business Intelligence (EBI)

• Business Solutions

• SAS Fraud Framework

• SAS Customer Intelligence

• SAS IT Resource Management (ITRM)

• All tools generate SAS Code which enables customer flexibility and extensibility

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SAS® IT Intelligence

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Presentation Agenda:

SAS IT Intelligence Solution Overview Differentiators

Government IT Business Objectives

What is SAS IT Intelligence?Performance Management

» Resource Optimization» Financial Cost Analysis

Questions and Answers

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SAS IT Intelligence Performance ManagementDifferentiators

1. SAS Analytics and Advanced Forecasting

2. IT infrastructure data source indifference

3. IT performance measurements combined with IT cost information in a single data repository

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The Federal Sector ChallengeMoving from an efficient to effective government

County State

Municipality

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United States Government:Business Case Objectives

Performance Management Analysis:

Mission Effectiveness: What IT resources are being used?

» Analysis of the current IT environments

» Forecast of anticipated IT demand

» Analysis of resources and services gauging smart growth of IT

Cost Efficiencies: What is “causing the cost” of IT consumption?

» Go beyond managing IT cost

» Trace and align the costs of IT to specific applications

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SAS IT Intelligence for Performance ManagementIT Business Solution

Optimization of Existing Resources

Server Consolidation / Virtualization / Cloud

Characterization / Forecasting of Resource Workloads

Accurate Analysis of all IT Resources – Across the Enterprise

Cost Transparency and Forecasting

IT Cost Modeling

Cost Recovery/Chargeback

ResourceReliability

FinancialCost Analytics

SAS® IT Intelligence

Executive Portal/Dashboard/Scorecard

Mission Effectiveness combined with Cost Efficiencies

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Operational Infrastructure

Mainframe UNIX/Linux Windows Networks

Databases Storage

Virtual MachinesApplications

SAS® IT Intelligence

Call CentersWeb Data

Information Delivery / Reporting

Data Analysis

Data Integration

SAS IT Intelligence for Performance Management:Supports the Entire IT Enterprise

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SAS IT Intelligence for Performance ManagementIT Resource Utilization

Harvesting disparate silos of performance measurements

Daily IT health check status dashboard and reports Proactive instead of reactive analysis

Performance and demand management analysis Predictive capacity planning and exhaust

analysis

Consolidation and virtualization analysis

Cloud computing analysis

Power energy utilization analysis

Single platform for additional analysis – costing, service reporting, etc.

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SAS IT Intelligence: Resource Analysis IT Dashboard Integration for Performance Analysis

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SAS IT Intelligence: Resource CapacityEnterprise IT Forecasting Analysis: Trending IT Resources and Services

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SAS IT Intelligence Performance ManagementPredictive Forecasting Analysis

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SAS IT Intelligence Performance ManagementGoing Beyond Trending with Advanced Enterprise Infrastructure Forecasting

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SAS IT Intelligence: Virtual Utilization AnalysisResource Optimization – Advanced Utilization Analysis

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SAS IT Intelligence: Virtual OptimizationResource Optimization – Advanced Utilization and Forecast Analysis

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SAS IT Intelligence: Cloud Utilization Analysis Cloud Analytics – Utilization Analysis

What is happening in the long-running reservations? How are they utilizing their reserved CPU resources?

Analysis of Long-Running Reservations

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SAS IT Intelligence: Cloud Storage AnalysisCloud Analytics –Analysis and Reporting

Quick glance it is obvious that many of the filers are quite full. This prompts a further investigation about how storage is used….

Cloud-Wide View of Storage Consumption

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SAS IT Intelligence: Cloud Advanced Analytics

Monte Carlo Simulation to Predict Effects of Policy Change

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SAS IT Intelligence for Performance Management: IT Consumption Cost Analysis

Making strategic decisions based on a true understanding of the costs of IT consumption

Determining the IT and business processes that “causes” these costs, and how to control them

Analysis of the IT effective costs to determine accurate cost recovery billing rates

Budgeting & project management cost analysis

Predicting future resource needs, and costs in dynamic organizations

Defendability, auditing, regulatory and IT governance requirements

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Language: Allocation vs ConsumptionOld School vs New School Based on IT Activities

IT Traditional Accounting

Salaries$231,917Mainframe CPU Secs $95,384Server CPU Secs $75,228Storage, Alloc $72,743Storage, Unused $36,745Network Cycles $23,614Print Pages $18,733Facilities Expense $15,372Utilities $10,387Depreciation $10,222TOTAL

$590,345

Help Desk Support$124,846Disaster Recovery$116,320Print Shop Support $82,143Website Maintenance $69,945Workstation Setup $57,599Equipment Installation $45,235Equipment Relocation $27,747Application Support $17,768Capacity Management $16,704Security Administration $16,648Network Administration $15,390

TOTAL $590,345

IT & Business Cost Alignment

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Language: Allocation vs ConsumptionOld School vs New School Based on Business Activities

IT Traditional Accounting

Salaries$231,917Mainframe CPU Secs $95,384Server CPU Secs $75,228Storage, Alloc $72,743Storage, Unused $36,745Network Cycles $23,614Print Pages $18,733Facilities Expense $15,372Utilities $10,387Depreciation $10,222TOTAL

$590,345

Worldwide Force Support $124,846Headquarters Support $116,320AF Tech Info Center $82,143Unmanned Surveillance $69,945Combat Command Support

$57,599Educ & Training Command $45,235Space Command Analysis $27,747AFPOA Support Analysis $17,768Mobile Enterprise App Plat $16,704Europe Command Support $16,648Facilities Improvements $15,390

TOTAL $590,345

IT & Business Cost Alignment

“what IT’s true costs are”

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SAS IT Intelligence for Performance ManagementCost Insight Analysis / Reporting

Dashboards for IT and Agencies

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SAS IT Intelligence for Performance ManagementCost Insight Analysis / Reporting

Cost Analysis by Department

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SAS Intelligence for Performance Management: Financial Analysis of Actual Versus Plan

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SAS ® IT Intelligence: Analytics for Strategic IT Decisions

Performance Management:

Mission Effectiveness combined with Cost Efficiencies • Daily IT health check status dashboard and reports

• Predictive analytics of existing foundation performance

• Optimization and virtualization/cloud analytics

• Align and analyze costs of IT consumption

• Insight into what is “causing the costs”

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SAS IT Intelligence Performance ManagementDifferentiators

SAS Analytics and Advanced Forecasting

IT infrastructure data source indifference

IT performance measurements combined with IT cost information in a single data repository

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Additional Information

Websites

SAS IT Intelligence information:  http://www.sas.com/solutions/itsysmgmt/index.html

SAS IT Resource Management documentation:  http://support.sas.com/documentation/onlinedoc/itsv/

Downloadable documents provided:

SAS IT Intelligence for Resource Optimization (brochure)

How can we make IT services available and consistent while demonstrating value to constituents? (brochure)

SAS IT Intelligence for Financial Optimization (brochure)

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SAS® IT Intelligence:

Thank you!

If you are interested in hearing more about SAS and how we address Program and Portfolio Management with Analytics

solutions, please contact:

Gail BamfordIndustry Marketing Manager for Defense & Intelligence

[email protected]

571-227-7000 x51715

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