Copyright © 2008 Cengage Learning Understanding Generalist Practice, 5e, Kirst-Ashman/Hull 171.
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C o p y r i g h t © 2 0 0 8 C e n g a g e L e a r n i n g Understanding Generalist Practice, 5e, Kirst-Ashman/Hull 1 C C h h a a p p t t e e r r 8 8 E E v v a a l l u u a a t t i i o o n n , , T T e e r r m m i i n n a a t t i i o o n n , , a a n n d d F F o o l l l l o o w w - - u u p p i i n n G G e e n n e e r r a a l l i i s s t t P P r r a a c c t t i i c c e e
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Transcript of Copyright © 2008 Cengage Learning Understanding Generalist Practice, 5e, Kirst-Ashman/Hull 171.
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EVALUATING SOCIAL WORK PRACTICE
Definition and Purposes of Evaluation
External Factors in Evaluation Obstacles to Evaluation
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The Evaluation Process
Formative Evaluations Summative Evaluations Baseline Validity Reliability Data-Gathering Methods
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Independent and Dependent Variables
Generalizability
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EVALUATION DESIGNS FOR GENERALIST PRACTICE
Single-Subject Designs
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Goal Attainment Scaling
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Task-Achievement Scaling
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Client Satisfaction Questionnaires
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Target-Problem Scaling
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EVALUATION DESIGNS FOR PROGRAMS
Needs Assessments Evaluability Assessments Process Analysis Program Outcome Analysis Program Monitoring
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Continuous Quality Assurance Evaluations
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ISSUES AND PROBLEMS IN EVALUATION
Problems in Generalizability Wrong Choices of Evaluation Tools Failure to Involve Clients in the
Evaluation Process Staff Distrust of Evaluation Evaluation Process Interference with
Service Giving
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Alternative Explanations for Program Outcomes
History Maturation Mortality Creaming Regressiontoward the mean Reactance
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TERMINATION AND FOLLOW-UP
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Ethical Practice and Critical Thinking about Termination
Terminating Professional Relationships
Tasks of Termination Planned Termination
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Planned Terminations Unplanned Terminations
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Reactions and Feelings in Termination
Extent and Range of Emotional Reactions
Amount of Contact Size and Type of System Mixed Feelings Worker Reactions to Termination
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Helping Clients at Termination
Planning for Termination Addressing Feelings about
Termination Summarizing Progress
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Stabilization of Change Stabilizing Change in Small Groups Stabilizing Change in Large
Systems Routinize Procedures and
Processes Clarification of Policies and
Procedures Reducing the Influence of the
Change Agent Addressing Ongoing Needs of
Clients
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CLIENT FOLLOW-UP
Doing the Follow-Up Overcoming Barriers to Follow-Up
