Copyright © 2003 Americas’ SAP Users’ Group

3005 AFS 3.0BCole Haan SAP Upgrade(Session 2 of 2)

Dot Piazzola, Butler Carmichael, Bill Whitmore

Cole Haan

Monday, May 19, 2003

Agenda

Cole Haan Company Overview

Preparation

Integration testing

Post upgrade

Cole Haan Company Overview

Artisan craftsmanship, 21st century innovation, that's Modern Artisan and Cole HaanArtisan craftsmanship, 21st century innovation, that's Modern Artisan and Cole Haan ..

Founded in Chicago in 1928 by Trafton Cole.

Originally Cole Haan was a men’s footwear label and typified the spirit of the 1920’s.

Since 1988, a wholly-owned subsidiary of NIKE Inc.

Today Cole Haan products include men’s and women’s dress and casual footwear, men’s belts and hosiery, women’s handbags, a full range of personal leather goods, outerwear and watches.

In addition to the Cole Haan brand, there is also Bragano, Italian handcrafted footwear and belts for men, and the exciting new G Series footwear collection for men and women. G Series combines advanced technology from the NIKE Lab and artisan craftsmanship from Cole Haan. It's mobile and modern for a global consumer.

Cole Haan Company Overview

Men’s and Women’sFootwear

Cole Haan Company Overview

Nike Air Technology

Cole Haan Company Overview

gSeries

Cole Haan Company Overview

Men’s and Women’s Accessories

Cole Haan Company Overview

Watches & Outerwear – Licenses

Cole Haan Company Overview

Artisan craftsmanship, 21st century innovation, that's Artisan craftsmanship, 21st century innovation, that's Modern Artisan and Cole HaanModern Artisan and Cole Haan..

Three Divisions:

Wholesale

Retail

International

Corporate Headquarters in Yarmouth, Maine

900 Employees across all Divisions

Annual Sales approximately $270M

Cole Haan Company Overview

SAP Modules currently using:

MM-PP

SD

FI-CO-PA

BW

CRM-AFS ISA (new)

AFS

Cole Haan Company Overview

Add on applications:

Vertex (FI tax application)

Ixos (Imaging/archiving)

Chicor (Deduction Management)

BW (SAP BW)

PI (Product information database)

Gentran (EDI)

IBM Movers (WMS)

Roboman (Job scheduling)

Preparation – Upgrade Overview

Upgraded from SAP 3.1I, AFS 1.0D2 (Fix Pack 7) to SAP 4.6C, AFS 3.0B (Fix Pack 2)

Customized programs and configuration 322 Custom Z-Programs

234 Registered Objects

31 Table Reference Changes

61 BDC’s

58 Function Modules

29 SAPscripts

11 Interface Programs

3 User Exit Projects

13 Add on Applications

Preparation – System Landscape Changes

Preparation – Migration

Development Box Migration

Locked down 3.1I development by transporting all 3.1I code and configuration changes in process to SBX and replicated changes that couldn’t be transported.

Upgraded SBX to 4.6C/3.0B.

Worked on issues from SBX – created transport requests to move to DV1, TS1, then PR1 clients.

Started user training documentation early.

Tested, tested, testedTested, tested, tested current processes.

No new functionality if it wasn’t needed to replace.

Go live Date 12/16/02 - ON TIME!

Preparation – Cut-over Plan

Ramp down of 3.1I/1.0D2 system

Completed all daily processing (billing, shipping, etc).

Reviewed batch jobs and changed nightly schedule where needed.

Locked all user id’s for transactional data until upgrade was complete.

Ran all batch job reports in sequence.

Goods issued and goods received all delivery documents in the warehouse.

Preparation – Cut-over Plan

Ramp up of 4.6C/3.0B system

Unlocked users and set default settings.

Verified add on applications were working: IXOS, Vertex, Chicor, Roboman, BW delta loads.

Re-created variants not transported (ARun MAS sets, COPA, MRP).

Replaced background job variants & programs as needed.

Posted EDI documents and verified successfully done.

Loaded BW data from COPA.

Ran background jobs in proper sequence.

Integration Testing - Overview

Delta testing only – in phases – did not move to next step until all testing completed in first step.

Routine changes. Did not implement any new functionality unless it replaced current SAP programs.

Background jobs were also tested as part of integration testing (some program names changed)

Allocation (still running old J_3AARN7)

Delivery due list (old SAPMV50S new RVV50R10A)

Billing (variant changes)

MRP (old J_3AMMRPA new RMMRP000)

Rescheduling ATP (old ZZV03V02 new /AFS/SDV03V02)

Integration Testing - Issue Database

Logged 406 issues

346 Resolved before upgrade

52 open prior to upgrade (only 9 high priority)

173 SD issues

83 FI issues

122 MM/PP issues

28 IT/Basis/Misc issues

Integration Testing - Lessons Learned

SD Issues:

Pricing conditions – field catalog missing fields from KOMP structure see OSS note 531835.

SADR table – all addresses are now assigned an address key – now using VBPA table to find manual address.

Credit management - restructured CRM & rebuilt partner index RVV051VB.

ARun Management tool template needed to be created /AFS/ARUN_MGT_SELECTION_TMP_01.

EDI - UPC now linked to the material master.

Integration Testing - Lessons Learned

MM issues

Third party orders with multiple requisitions – short dumps in production after go live.

J4AD, MD04 & ME59 screens needed to have OSS notes applied from Fix Pack 3 & 4 to function properly.

MRP Planning file needed to have OSS notes applied from Fix Pack 3 & 4 in order to reset planning parameters correctly.

Sequence of clean up programs prior to creating new transactions was extremely important!

J_3AMBAC, J_3AMPOC, /AFS/TPOMIGRATION, MRP

Integration Testing - Lessons Learned

OSS Notes:

Needed to apply many OSS notes from Fix Pack 3 & 4.

Strongly recommend upgrading to Fix Pack 4!

Training:

Users were brought in early for training and also assisted in integration testing.

Transition went well for users – for the most part liked the new screens.

Less resistant to change – most accepted new screens immediately.

Post Upgrade - New Functionality

BAPI’s replaced BDC programs.

Reduced steps dramatically in some BDC programs

Still working on some issues (PO create BAPI)

New Enjoy SAP screens were well accepted.

Allows user to navigate easier

Allows some table settings to be customized

Some old transactions were disabled (VL01, ME21, etc) to encourage users to navigate to new screens

Post Upgrade – Changes & Impact

SD changes:

Quantity contract draw process change as of 2.5. See OSS note 591724

Delivery program – season functionality still worked the same, but table changed caused sales order user exit not to work properly (J_3ASEAN table replaced with /AFS/DPRG_KOND)

Delivery due list – parallel processing caused problems.

Mass document change (J4AM) performance is slower.

Post Upgrade – Changes & Impact Allocations:

Management tool allows custom report/selection screens for on-line and batch (via reorganization).

Parallel allocation not turned on due to lack of resources to run job. Having issues with performance of existing J_3AARN job.

MM changes:

Third party sales orders create one requisition for all items instead of multiple requisitions.

MRP status S in J4AD for Third Party orders.

Goods Receipt using MIGO – easier to process manual receipts.

MRP Planning File enhancements and MRP user exits.

Copyright © 2003 Americas’ SAP Users’ Group

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Session Code: [3005]