Copy of Interpersonal Relations and Johari Window

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    INTERPERSONAL RELATION ANDTRANSACTIONAL ANALYSIS

    SANALRAJ.M.K,JWM/OFIL

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    All of us want .. ?

    Success

    HappinessCan interpersonal Relations help us in

    securing more success and happiness ?

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    Interpersonal Relations ~

    Relations

    arising from and issues relating topeople interacting with other people;

    Skills required for improvinginterpersonal relations.

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    Can you have

    Success and Happiness

    without developing

    Interpersonal Relations

    and all other related skills ?

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    Some background

    As we grow up,we improve our skillsat communicating

    our wants and needs,our feelings and thoughts,with our family members,

    to begin with,and the rest of the world,over a period of time.

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    We also learn to interpretother people's wants and needs,

    feelings and thoughts,so that we are aware ofhow our behaviour

    impacts on others.

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    We find that people

    with good interpersonal skillsget along well,with people, and circumstances.

    They connect withother people effortlessly,

    they seem to knowthe right things to say andthey generally succeed in

    whatever they do.

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    We find that these peopleare more comfortable

    with themselves,[ implying self-management ]and hence, we find that

    we are more comfortablein being with them.

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    Interestingly, we find thatinterpersonal skillsare one of those things

    that you'll only really noticewhen someone doesn't have them!

    And, understandably,if we are not good at these skills,it is the others who first notice it.

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    The good news is that

    It is possible for everyone of usto develop really effectiveinterpersonal skills.

    The question is,

    are we aware of the need, and if so,are we interested and committed toimproving our skills, continuously ?

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    A commitment

    to spend a little timeworking on improving

    your interpersonal skills

    will pay huge dividends,throughout your future life.

    Once again,the question is,

    are you ready, and if so,

    when are you going to begin ?

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    Johari -- Window.

    Open Arena Blind Area

    Unknown AreaHidden Area

    Known Unknown

    K

    N

    OW

    N

    U

    NK

    N

    O

    W

    N

    Self

    O

    T

    H

    E

    RS

    1 2

    43

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    Johari -- Window.

    (4) Larger Unknown Area

    Indifferent Behavior.

    Low risk taking.

    Withdrawn.

    Non communicative.

    No importance tointerpersonal relations.

    1

    3

    4

    2

    Unknown Area[ I dont know,

    you also dont know. ]

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    Johari -- Window.

    (3) Larger Hidden Area

    Distrust.

    Masking to maintain

    personal image.

    Fear of exposure of

    own inadequacies.

    Indifferent behavior.

    1

    3

    4

    2

    Hidden Area[ I know,

    you dont Know. ]

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    Johari -- Window.

    (2) Larger Blind Area:-

    Distrust in others

    competence.

    Rigid opinions.

    Fear of failure.

    Blind Area[I dont know,You know ]

    1

    3 4

    2

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    Johari -- Window.

    (1) Larger Open Area

    Sensitive to needs of

    self and also that of others.

    High degree of mutual trust,

    concern and respect.

    Objective and meaningful

    relations.

    Open and authentic.

    1

    4 3

    2

    Open Area

    [ I know,

    you Know. ]

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    PUBLICOR

    OPEN

    PRIVATE

    BLIND

    UNKNOWN

    J O H A R I W I N D O W

    KNOWNTO SELF

    UNKNOWNTO SELF

    KNOWNTO

    OTHERS

    UNKNOWNTO

    OTHERS

    DISCLOSURE

    F E E D B A C K

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    Construction of Johari Window

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    Quadrants

    Open: Adjectives that are selected by both the participant and his or herpeers are placed into the Open quadrant. This quadrant represents traits ofthe participant of which both they and their peers are aware.

    Hidden: Adjectives selected only by the participant, but not by any of their

    peers, are placed into the Hidden quadrant, representing information aboutthe participant of which their peers are unaware. It is then up to theparticipant whether or not to disclose this information.

    Blind Spot: Adjectives that are not selected by the participant but only bytheir peers are placed into the Blind Spot quadrant. These representinformation of which the participant is not aware, but others are, and they

    can decide whether and how to inform the individual about these "blindspots".

    Unknown: Adjectives which were not selected by either the participant ortheir peers remain in the Unknown quadrant, representing the participant'sbehaviors or motives which were not recognized by anyone participating.

    This may be because they do not apply, or because there is collectiveignorance of the existence of said trait.

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    Johari adjectives

    able

    accepting

    adaptable

    bold

    brave

    calm

    caring

    cheerful

    clever

    complex confident

    dependable

    dignified

    energetic

    extroverted

    friendl

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    giving

    happy

    helpful

    idealistic

    independent ingenious

    intelligent

    introverted

    kind

    knowledgeable

    logical

    loving

    mature

    modest

    nervous

    observant

    or anized

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    quiet

    reflective

    relaxed

    religious

    responsive

    searching

    self-assertive

    self-conscious

    sensible

    sentimental

    shy

    silly

    smart

    spontaneous

    sympathetic

    tense

    trustworth

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    Two key ideas behind the

    tool: Individuals can build trust between

    themselves by disclosing information aboutthemselves.

    They can learn about themselves and cometo terms with personal issues with the help offeedback from others.

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    Using the Johari model, each person isrepresented by their own four-quadrant, or four-pane, window. Each of these contains andrepresents personal information - feelings,

    motivation - about the person, and showswhether the information is known or not knownby themselves or other people.

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    Key Points:

    In most cases, the aim in groups should be to develop theOpen Area for every person.

    Working in this area with others usually allows for enhancedindividual and team effectiveness and productivity. TheOpen Area is the space where good communications andcooperation occur, free from confusion, conflict andmisunderstanding.

    Self-disclosure is the process by which people expand theOpen Area vertically. Feedback is the process by whichpeople expand this area horizontally.

    By encouraging healthy self-disclosure and sensitivefeedback, you can build a stronger and more effective team.

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    Transactional analysis

    TA was developed by Canadian-bornUSpsychiatrist, Eric Berne, during the late1950s.

    http://en.wikipedia.org/wiki/Psychiatristhttp://en.wikipedia.org/wiki/Eric_Bernehttp://en.wikipedia.org/wiki/Eric_Bernehttp://en.wikipedia.org/wiki/Psychiatrist
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    Transactional Analysis (T/A) is one of thetools developed by behavioral scientistswhich is used for analysis of transactions

    A transaction means any exchange orinteraction that occurs between two or morepersons.

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    The Ego-State (or Parent-

    Adult-Child, PAC) model Parent ("exteropsyche"): a state in which

    people behave, feel, and think in response toan unconscious mimicking of how theirparents (or other parental figures) acted, orhow they interpreted their parent's actions.For example, a person may shout at someone

    out of frustration because they learned froman influential figure in childhood the lessonthat this seemed to be a way of relating thatworked.

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    Adult ("neopsyche"): a state of the egowhich is most like a computer processinginformation and making predictions absent ofmajor emotions that could affect itsoperation. Learning to strengthen the Adult isa goal of TA. While a person is in the Adult

    ego state, he/she is directed towards anobjective appraisal of reality.

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    Child ("archaeopsyche"): a state in whichpeople behave, feel and think similarly tohow they did in childhood. For example, aperson who receives a poor evaluation atwork may respond by looking at the floor,and crying or pouting, as they used to when

    scolded as a child. Conversely, a person whoreceives a good evaluation may respond witha broad smile and a joyful gesture of thanks.The Child is the source of emotions, creation,recreation, spontaneity and intimacy.

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    Phenomena behind the

    transactions Life positions

    In TA theory,"Life Position" refers to the general feelingabout life (specifically, the unconscious feeling, as

    opposed to a conscious philosophical position) thatcolours every dyadic (i.e. person-to-person) transaction.Initially four such Life Positions were proposed:

    "I'm Not OK, You're OK" (I-U+)

    "I'm Not OK, You're Not OK" (I-U-) "I'm OK, You're Not OK" (I+U-)

    "I'm OK, You're OK" (I+U+)

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    THANK YOU