Copy of HDFC HOME Latest Data

8/11/2019 Copy of HDFC HOME Latest Data

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PROJECT REPORT

ON

A STUDY ON HOME LOANS

Submitted in partial ful fi llment of the requirement f or the award

Of

POST GR DU TION DIPLOM IN M N GEMENT

SUBMITTED BY

Pooja

Roll no. - 10211000007

INSTITUTE OF MANAGEMENT TECHNOLOGYCENTRE FOR DISTANCE LEARNING, GHAZIABAD

Lead the Future www.imtcdl.ac.in


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PROFORMA

NamePOOJA

(In Block Letters)

Enrol. No.10211000007

Choice of Venue for Viva-Voce (Tick any one of the following venue)

1. IMT-CDL, Ghaziabad

2. IMT-CDL, Kolkata (Regional Center)

3. IMT-CDL, Hyderabad (Regional Center)

4. IMT-CDL, Mumbai (Regional Center)

Mobile No.07599077724

Check List

1. Copy of approved synopsis

2. Photocopy of identity card issued by IMTCDL

3. Acknowledgement letter & Guide Resume from Project Guide

Date of Submission _____________


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CERTIFICATE

This is to certify that Ms. Pooja a student of P.G.D.M., IMT CDL, Ghaziabad has

completed his project work on A Study on Home Loan) under my guidance and

supervision.

I certify that this is an original work and has not been copied from any source.

Signature of Guide____________Name of Project Guide____________Date____________


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Declaration by Student

I certify that I have properly verified all the items in this checklist and

ensure that the report is in proper format as specified in the course

handout.

Signature of the Student

Date:

Name:

Roll No.:


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ACKNOWLEDGEMENT

"Gratitude is not a thing of expression; it is more matter of feeling."

There is always a sense of gratitude which one express towards others for their help and

supervision in achieving the goals. This formal piece of acknowledgement is an attempt to

express the feeling of gratitude towards people who helpful me in successfully completing

of my training.

I would like to express my deep gratitude to my guide who guided me to work honestly

and to give valuable suggestion for improving my work Last but not least I would also like

to place of appreciation to all the respondents whose responses were of utmost importancefor the project.

Above all no words can express my feelings to my parents, friends all those persons who

supported me during my project. I am also thankful to all the respondents whose

cooperation & support has helped me a lot in collecting necessary information.

I would also like to thank almighty God for his blessings showered on me during the

completion of project report.


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EXECUTIVE SUMMARY

Home is a dream of a person that shows the quantity of efforts, sacrifices luxuries

and above all gathering funds little by little to afford ones dream. Home is one of the

things that everyone one wants to own. Home is a shelter to person where he rests and feel

comfortable. Many banks providing home loans whether commercial banks or financial

institutions to the people who want to had a home. The housing sector plays an important

role in the economic development of the country.

My project title is A STUDY ON HOME LOANS. I selected this topic because

The Indian housing finance industry has grown by leaps and bound in few years.Totalhome loans disbursements by banks has risen which witnesses phenomenal growth from

last 5 years. There are greater number of borrowers of home loans.so by this study we can

find out satisfaction level of customers and problems faced by them in obtaining home

loans.

My objectives of study are-

To make comparative study of Disbursement of home loans by commercial banks.

To study the satisfaction level of customers about home loans.

To study the problems faced by customers in obtaining the home loans.

And problems face by customers in obtaining home loans are

The customer does not had proper knowledge about different Home loan products

so they face problem in making a good deal.

There are procedural delays, which harass the customers lot this will crush the

curtsy of customers to avail the home loan.

The attitude of bank employees some times non cooperative and it creates a hurdle

in building trust and Confidence among customers about banks.


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CHAPTERIZATION

Introduction

Company Profile

Objectives

Research Methodology

Findings and Analysis

Recommendations

Conclusion

o Annexure

o References


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INTRODUCTION TO HOME LOANS:-

Home is a dream of a person that shows the quantity of efforts, sacrifices luxuries

and above all gathering funds little by little to afford ones dream.

Home is one of the things that everyone one wants to own. Home is a shelter to

person where he rests and feel comfortable. Many banks providing home loans whether

commercial banks or financial institutions to the people who want to have a home.

HDFC-(Housing Development And Finance Corporation) Home Loan, India have

been serving the people for around three decades and providing various housing loan

according to their varied needs at attractive & reasonable interest rates. Owing to their widenetwork of financing, HDFC Housing Loans provides services at your doorstep and helps

you find a home as per your requirements.

Many banks are providing home loans at cheapest rate to attract consumers towards

them. The more customer friendly attitude of these banks, currently offer to consumers

cheapest loan over homes.

With the RBI reducing bank rate, the home loan market rates nose-diving by 50

basis points. The HDFC Bank and Standard chartered bank has become the first player in

this sector to announce a housing loan for a 20 years period.

HDFC also provides with Home Improvement Loan for internal and external repairs

and other structural improvements like painting, waterproofing, plumbing and electric

works, tiling and flooring, grills and aluminium windows. HDFC finances up to 85% of the

cost of renovation (100% for existing customers).

Current status is that HDFC reduced home loan rates by 50 basis points for all its

existing floating rate customers.


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1.1 ADVANTAGES OF HOME LOAN :-

Attractive interest rate:-

The various banks offer attractive interest rates to boost and help their customers.

Many banks provide loans on fixed or floating rates to facilitate consumers as per their

needs.

Help in owning a home:-

The home availed by a person with the help of banks, because they provide

technical and financial assistance to customers for owning their dream home.

No requirement of guarantor:-

The commercial banks now a day, liberlise their laws regarding home loans. Some

of banks dont even require the guarantor to grant loan to their consumers. They also make

consumers free by reliving him to find a guarantor to complete the proceedings of availing

loan.

Door-Step Services:-

These door to step services are provided from enquiry stage to the final disbursement

takes place such services are beneficial for customers in present busy life. Banks like ICICI

bank and standard chartered bank provide door to step services to customers to borrow

loan.

Loan period:-

There are many banks which provide maximum loan tenures upto 15-20 years based on

the loan amount and the creatibility of customers. This relieves the customers to repay loan

amount till a long period.


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For accidental death insurance :-

Some banks provide free accidental death insurance with housing loan which is also

beneficial for the customers.

These benefits or advantages of home loans are responsible for making than so

popular among customer that a person who dont have their home and want to buy, they do

it with home loan. Home loans help such persons in making their dream home.

1.2 DISADVANTAGES OF HOME LOANS:-

The main disadvantages of home loans are high lightened as below:

(i) Delays in processing :-

Many times, there are huge delays in processing of providing home loans because

various formulations to be fulfilled in this process. Due to these delays customers feel

mentally as well as financially weak.

(ii) Fluctuating interest rates :-

Some banks give home loans at floating rates, which fluctuate at Different intervals due to

some reasons. These changes sometimes, may lead to increase in interest rate which will

increase the cost of home loans to the customers

(iii) High Cost:-

The public sector banks charge high processing cost for home loans sanctioning.

They are forced to pay serious charges at various stages to fulfill the requirements. Some

consumers are not able to pay such charges so such people could not avail the benefits of

home loan schemes.

(iii) Problems in disbursement:-

There are many problems in disbursement of home loan amount. There are some

delay in disbursement of loan amount to the customers due to legal formalities. This causes

problems to the customers.


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These are limitations or disadvantages of home loans. But some times some banks

charges high installments to repay loan amount. Such also causes problem to customers.

These limitations can be removed by providing good and promote services to the

customers.


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INTRODUCTION TO THE INDUSTRY PROFILE

THE HISTORY OF INDIAN HOME LOANS:-

Home loans in India have made people Buy Property in India in spite of the

skyrocketing prices. Today, we find considerable Real Estate Investment in India, either in

the field of Residential Property in India or Commercial Properties in India. Home Loans in

India are disbursed by many Banks as Loan Banking is on of the most important function

of the Financial Services in India.Property Dealers and Real Estate Consultants in India

usually recommend that we undertake appropriate Home Loan or Mortgage Loan

counseling so that we can Buy Apartment in India at an affordable MortgageRate.Purchasing the home of your dreams is not an easy task. Especially when you plan to

buy a home on loan. Home loan means that you buy a house on installments. In simpler

terms when you want to own a home and cant afford to pay the amount in lump sum, you

can pay it in monthly installments with an interest rate.

The interest rates of home loansare expected to go down even further according to

analysts who foresee a cut down in the rates by the RBI in the wake of the decision taken

by US Federal Reserve to cut its rates by a significant margin.

There are number of companies offer cheap home loans at a low interest rate. You can

avail loan against existing house for renovation or expansion etc. There are many

nationalized banks that offer finance for affordable housing. India Housing has put together

a comprehensive data to provide you with the cheapest Home Loans available in the

market. We have listed all the important housing finance institutes and some of the top

home finance banks providing lowest interest rates.

In the last few years, housing loan scenario in India has changed drastically. It has

taken a front seat and people are looking forward to owning their own houses. It is no more

a dream that required lifetime saving and a difficult decision to make. Today thenew home

purchase loan is much easily available and is much cheaper than what was available earlier.

Banks are now everywhere and the schemes are implemented even in villages and smaller

towns. The housing loans are popular there too, however, the activity of building flats is
http://www.indiahousing.com/real-estate-agents/http://www.indianrealestateforum.com/f-property-finance-34.html/http://www.indianrealestateforum.com/f-property-finance-34.html/http://www.indianrealestateforum.com/f-property-finance-34.html/http://www.indianrealestateforum.com/f-property-finance-34.html/http://www.indiahousing.com/real-estate-agents/


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little slow. It would not be wrong to say that there has been a boom in the home loan

market and with this boom; there is also a boom in the Number of home loans mortgage

brokers in India.

The main reason for this boom in home loan market is the change in government

policies. It is our governments motivation that the home loan interest rates in India have

fallen considerably. Lot many banks are offering home loans and this is available at low

EMIs (Equated monthly Installments). High EMIs are now a thing of past. Today lending

rate is in the range of 7.5 to 15 %.

Types of home loans: -

Housing loans offered by banks are of different types:-

Home Purchase Loans

Home Construction Loans

Home Improvement Loans

Home Extension Loans

Home Conversion Loans

Land Purchase Loans

Stamp Duty Loans

Bridge Loans

Balance Transfer Loans

Refinance Loans

Loans to NRIs


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Conditions regarding co-applicants: -

All Housing Finance Institutions lay down conditions on who can be co-applicants.

all co-owners to the property. need to be co-applicants to the loan necessarily. These

institutions do not permit minors to join in as either coowner or as co-applicants because

a minor is not eligible to enter into a contact as per law. They do not permit even friends

or relatives who are not blood relatives to take a property jointly.However, Income of co-

applicants can be clubbed together to get higher loan eligibility. Given below is a Table

that throw light on acceptable relationship of a co-applicant for clubbing of income.

Income Clubbing of Co-applicants:- It is as follows:-

Combination Income Clubbing: -

Husband-Wife: - Income of husband-wife can be clubbed.

Parent - son: - It can be clubbed if only son is there but not if any male sibling exists.

Brother-Brother: - If they are currently staying together and intend to stay together in

the new property, then only, their income-can be clubbed for above purposes.

Brother-Sister: - No clubbing-is possible.

Sister-Sister : - No clubbing is possible.

Parent-Minor- Child: - No clubbing is possible in this case also.

a)The income of the salaried individual is considered in the following manner:-

Gross monthly income as it appears on the salary slip

Less:-Any non regular variable income appearing on the salary slip (including overtime,

etc.)

Add : -50 per cent of the average variable income of the last six months.

Add: -Any fixed cash/voucher payments for which proof can be submitted.

Add: -50 per cent of the average variable cash/voucher payments with proof like traveling

reimbursement etc.

Add :-HRA receivable if not being received already in the salary slip.


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Average of the net profits of last 2 years as it appears in the profit and loss account

(Returns need to be filed for the same. They should be filed regularly before the due date is

over).

Less: - Any income, which is unusual and non-recurring in nature like sale of some asset,

etc which affects profits substantially,

Add: -Any expense that is unusual and non-recurring in nature like repairs and

maintenance that has not been capitalized and effect profit adversely.

Add:- 50 per cent of the average depreciation of the last two years. The above income is

calculated for the calculation of eligibility using IIR and FOIR norms.


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CUSTOMER PROFILE

Documents :-

If customer are self employed:-

A) I.DPROOF:-

-pan card

-driving license

-voter i.d card

B) ADDRESS PROOF:-

-pass book

-Electricity bill

-telephone bill ( landline/ postpaid)

-rashan card

-rent agreement ( if customer are live in rent)

C)BUSINESS PROOF:-

-visiting card

-compay profile

-letter head

D)BANKSTATEMENT:-

-LAST 6MNTH BANK STATEMENT (UPDATE)

-COMPUTATION P&L A/C ,BALANCE SHEET

E) INCOME TAX RETURN:-

-LAST 3YRS.SALARY SLIP

2PHOTO /PROPERTY CHAIN PAPER

IF CUSTOMER ARE SALARY BASED:-


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A) I.D PROOF:-

-PAN CARD

-DRIVING LICENSE

-3YRS.SALARY SLIP

-JOINING LETTER

-OFFER LETTER +RELEVANT LETTER

B) ADDRESS PROOF:-

(SAME AS)

C) BANK STATEMENT:-

(SAME AS)

D) INCOME PROOF:-

- SALARYSLIP

- FORM16


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COMPANY PROFILE

HDFC HOSING DEVELOPMENT FINANCE

CORPORATION LTD

INTRODUCTION:-

Housing Development Finance Corporation Limitedor HDFCis anIndian

financialconglomeratebased inMumbai, India.It is a major player for housing finance in

India. It also has a presence in banking, life and general insurance, asset management,

venture capital and education loans.

It was founded in 1977 as the first specialised mortgage company in India. HDFC was

promoted by the Industrial Credit and Investment Corporation of India.Hasmukhbhai

Parekhplayed a key role in the foundation of this company.

In 2000, HDFC Asset Management Company launched its mutual fund schemes. In the

same year, IRDA granted registration to HDFC Standard Life Insurance, as the first private

sector life insurance company in India.

Products and Services

Mortgages

The company provides housing finance to individuals and corporates for

purchase/construction of residential houses. It is one of the largest providers of housing

loans in India. In its Annual Report for financial year 2012-13, the company has disclosed

that it has disbursed approx. INR 456,000 crores in 35 years of its existence for a total of

4.4 million housing units.

The average loan profile amounts to INR 2.18 million (US$ 35,160) which lasts for about

13 years and covers approx. 65% of actual property value.
http://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Financial_serviceshttp://en.wikipedia.org/wiki/Conglomerate_(company)http://en.wikipedia.org/wiki/Mumbai,_Indiahttp://en.wikipedia.org/wiki/Hasmukhbhai_Parekhhttp://en.wikipedia.org/wiki/Hasmukhbhai_Parekhhttp://en.wikipedia.org/wiki/Hasmukhbhai_Parekhhttp://en.wikipedia.org/wiki/Hasmukhbhai_Parekhhttp://en.wikipedia.org/wiki/Mumbai,_Indiahttp://en.wikipedia.org/wiki/Conglomerate_(company)http://en.wikipedia.org/wiki/Financial_serviceshttp://en.wikipedia.org/wiki/India


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Life Insurance

The company has been providing life insurance since the year 2000, through its subsidiary

HDFC Standard Life Insurance company Limited. It offers 33 individual products and 8

group products. It uses HDFC group network to cross sell by offering customised products.It operates out of 451 offices across India serving over 965 locations. It had a market share

of 4.6% of life insurance business in India as on 30 September 2013. HDFC Life has over

15,000 employees.

General Insurance

The company offers general insurance products such as:

Motor, health, travel, home and personal accident in the retail segment which accounts

for 47% of its total business and

Property, marine, aviation and liability insurance in the corporate segment

Mutual Funds

HDFC provides mutual fund services through its subsidiary HDFC Asset Management

Company Limited. The average Assets Under Management (AUM) of HDFC Mutual Fund

for the quarter Jul-13 to Sep-13 was INR 1.03 trillion.

Operations

HDFC's distribution network spans 333 outlets (including 83 offices of HDFC's

distribution company HDFC Sales Private Limited) which cater to approx. 2,400 towns and

cities spread across India. To cater toNon-Resident Indians, HDFC has offices

inLondon,Singapore andDubai and service associates inMiddle East countries

In addition, HDFC covers over 90 locations through its outreach programmes. HDFC's

marketing efforts continue to be concentrated on developing a stronger distribution

network. Home loans are also sourced through HDFC Sales,HDFC Bank Limited and

other third partyDirect selling Agents (DSA).
http://en.wikipedia.org/wiki/Non-resident_Indian_and_person_of_Indian_originhttp://en.wikipedia.org/wiki/Londonhttp://en.wikipedia.org/wiki/Singaporehttp://en.wikipedia.org/wiki/Dubaihttp://en.wikipedia.org/wiki/Middle_Easthttp://en.wikipedia.org/wiki/HDFC_Bankhttp://en.wikipedia.org/wiki/Direct_sellinghttp://en.wikipedia.org/wiki/Direct_sellinghttp://en.wikipedia.org/wiki/HDFC_Bankhttp://en.wikipedia.org/wiki/Middle_Easthttp://en.wikipedia.org/wiki/Dubaihttp://en.wikipedia.org/wiki/Singaporehttp://en.wikipedia.org/wiki/Londonhttp://en.wikipedia.org/wiki/Non-resident_Indian_and_person_of_Indian_origin


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Shareholding: On 30 September 2013, 73.09% of theequity shares of the company were

owned by the Foreign Institutional Investors (FII). Around 185,000 individual public

shareholders own approx. 9.25% of its shares. The remaining 17.66% shares are owned by

others.

Shareholders (as on 30-September-2013) Shareholding[]

Promoter Group 00.00%

ForeignInstitutional Investors (FII) 73.09%

Individual shareholders 09.25%

Insurance companies 08.42%

Mutual Funds/UTI 03.04%

Corporate Bodies 02.77%

Financial Institutions/Banks 02.11%

NRI/OCB/FDI/Others 01.32%

Total 100.0%
http://en.wikipedia.org/wiki/Common_stockhttp://en.wikipedia.org/wiki/Housing_Development_Finance_Corporation#cite_note-Shareholding-13http://en.wikipedia.org/wiki/Housing_Development_Finance_Corporation#cite_note-Shareholding-13http://en.wikipedia.org/wiki/Housing_Development_Finance_Corporation#cite_note-Shareholding-13http://en.wikipedia.org/wiki/Corporate_promoterhttp://en.wikipedia.org/wiki/Institutional_investorhttp://en.wikipedia.org/wiki/Insurancehttp://en.wikipedia.org/wiki/Mutual_fundhttp://en.wikipedia.org/wiki/Unit_Trust_of_Indiahttp://en.wikipedia.org/wiki/Financial_institutionhttp://en.wikipedia.org/wiki/Bankhttp://en.wikipedia.org/wiki/Non-resident_Indian_and_person_of_Indian_originhttp://en.wikipedia.org/wiki/Non-resident_Indian_and_person_of_Indian_originhttp://en.wikipedia.org/wiki/Bankhttp://en.wikipedia.org/wiki/Financial_institutionhttp://en.wikipedia.org/wiki/Unit_Trust_of_Indiahttp://en.wikipedia.org/wiki/Mutual_fundhttp://en.wikipedia.org/wiki/Insurancehttp://en.wikipedia.org/wiki/Institutional_investorhttp://en.wikipedia.org/wiki/Corporate_promoterhttp://en.wikipedia.org/wiki/Housing_Development_Finance_Corporation#cite_note-Shareholding-13http://en.wikipedia.org/wiki/Common_stock


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SNAPSHOT-I

Incorporated in 1977 as the first specialized Mortgage Company in India.

Almost 90% of initial shareholding in the hands of domestic institutes and retail

investors. Current 77% of shares held by foreign institutional investors.

Besides the core business of mortgage HDFC has evolved into a financial

conglomerate with holdings In:

HDFC

LTD

72.26%HDFC

STANDARD

LIFE

60%HDFC

ASSET

MANAGEMENT

23.26%HDFC

BANK (inclusiveof warrants)


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HDFC Standard Life insurance Company- HDFC holds 72.26 %.

HDFC Asset Management CompanyHDFC holds 60%

HDFC Bank- HDFC holds 23.26%.

Intelenet Global (Business Process Outsourcing)HDFC holds 50%.

HDFC Chubb General Insurance CompanyHDFC holds 74%.


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JOINT VENTURE

HDFC Standard Life Insurance Company Limited was one of the first companies to

be granted license by the IRDA to operate in life insurance sector. Reach of the JV player

is highly rated and been conferred with many awards. HDFC is rated AAA by both

CRISIL and ICRA. Similarly, Standard Life is rated AAA both by Moodys and Standard

and Poors. These reflect the efficiency with which HDFC and Standard Life manage their

asset base of Rs. 15,000 Cr and Rs. 600,000 Cr. respectively.

HDFC Standard Life Insurance Company Ltd was incorporated on 14th August

2000. HDFC is the majority stakeholder in the insurance JV with 81.4% staple and

Standard of as a staple 18.6% Mr. Deepak Satwalekar is the MD and CEO of the venture.

HDFC Standard Life Insurance Company Ltd. Is one of Indias leading Private Life

Insurance Companies, which offers a range of individual and group insurance solutions. It

is a joint venture between Housing Development Finance Corporation Limited (HDFC

Ltd.) Indias leading housing finance institution and the Standard Life Assurance

Company, a leading provider of financial services from the United Kingdom. Both the

promoters are will known for their ethical dealings and financial strength and are thus

committed to being a long-term player in the life insurance industry- all important factors

to consider when choosing your insurer.

Business Growth:-

The company commands a market share of over 60% in the housing finance sector.

Leveraging on its brand equity HDFC has also entered the Indian Mutual Fund scene quite

recently. HDFC was the only applicant to be given clearance by the government, to enter


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the Rs 250 bn life insurance business. This in itself speaks volumes about the

managements professional reputation.

Financial year 2000 proved to be a boon for housing finance companies, as the tax

benefits announced in the budget, coupled with the low real estate prices and rising

disposable incomes, spurred housing demand. As a result, demand for housing finance too

has registered high rates of growth. The housing sector has now been recognized as an

engine of economic growth and HDFC is well placed to capitalise on this surge in demand.

Against this backdrop, HDFC logged in an excellent performance. The companys

approvals and disbursements during the first half of financial year 2001 witnessed a year on

year growth of 33% and 32% respectively. The robust growth in itself is a conclusion that

HDFCs business is far less susceptible to any economy downturn.

BUSINESS OBJECTIVES:- The primary objective of HDFC is to enhance residential

housing stock in the country through the provision of housing finance in a systematic and

professional manner, and to promote home ownership.

Another objective is to increase the flow of resources to the housing sector by integrating

the housing finance sector with the overall domestic financial markets.

ORGANISATIONAL GOALS:- HDFC's main goals are to :-

a) develop close relationships with individual households,

b) maintain its position as the premier housing finance institution in the country,

c) transform ideas into viable and creative solutions,

d) provide consistently high returns to shareholders, and

e) to grow through diversification by leveraging off existing client base.

In addition to home building loans, HDFC also offers home extension, home improvement and home

conversion loans. It also helps to identify and value properties. HDFC also offers depository services in form

of term deposits.

HDFC HOME LOAN ADVANTAGE :-

Home loan counselling sharing over 30 years of home loan experience

Door step service

Helps in finding Dream home


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Wide Product Range

Multiple Repayment Option

Wide Network of financing

Post disbursement service

Loan repayment option


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HDFC Ltd brings HDFC home loans with convenient repayment options to suit your

budget at your doorstep

HDFC Ltd offers Housing loans for Purchase of :

Flat, row house,bungalow from developers.

Existing freehold properties.


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Free & safe Document storage

Loan Approval even before a property is selected.

Flexible repayment options to suit your individual needs.

Maximum Term

The maximum period of repayment of a loan shall be upto 30 years (Telescopic Repayment

option) under the Adjustable Rate Home Loan product, depending upon the specific

repayment scheme as may be opted (*). The maximum period of a loan shall be upto 20

years under the Fixed Rate Home Loan product.

Applicant and Co- Applicant to the loan

Home Loans can be applied for either individually or jointly. Proposed owners of the

property will have to be co-applicants. However, the co-applicants need not be coowners.

TruFixed Plus Home Loans - 2 Year Fixed Variant

It is a fixed rate product for a period of 2 years only. Post the fixed rate period, the

applicable interest rate shall be as per the prevailing rate of interest under the ARHL

option.

The Interest rate for the TruFixed Plus Home Loans - 2 Year Fixed Variant is as

below:

Upto and including Rs 30 lacs - 10.25% to 10.75%

Above Rs.30 Lacs - 10.50% to 11.00%


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Documentation required for HDFC Ltd Home Loan

Salaried

CustomersSelf Employed Professionals Self Employed Businessman

Application form

with photographApplication form with photograph Application form with photograph

Identity and

Residence ProofIdentity and Residence Proof Identity and Residence Proof

Latest Salary-slip

Education Qualifications

Certificate and Proof of business

existence

Education Qualifications

Certificate and Proof of business

existence

Form 16Last 3 years Income Tax returns

(self and business)Business profile

Last 6 months bank

statements

Last 3 years Profit /Loss and

Balance Sheet

Last 3 years Income Tax returns

(self and business)

Last 3 years Profit /Loss and

Balance Sheet

Processing fee

cheque

Last 6 months bank statements

Processing fee cheque

Last 6 months bank statements

(self and business)

Processing fee cheque


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General Terms of Enquiry

Land Purchase loans/ Home Construction/Purchase loans/ Home Extension loans

Term of Loan (years) R.O.I (% per annum)

(loan amt. Upto Rs.2 lacs)

R.O.I (% per annum)

(Loan amt. Above Rs.2

lacs)

5 10.75 10.75

10 11.50 12.25

15 11.75 12.50

20(ARHL only) 12.50 12.50

Home Improvement Loans

Term of Repayment (years) R.O.I (% per annum)

3 10.50

4 11.50

5 12.50

6-8 13.50

Non-Residential Premises loans for Professionals

Term of loan (years) R.O.I (% per annum)

10 (maximum) 13.25


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Home loans for Non-Resident Indians (NRIs) (Home extension/ Land purchase/ Home

purchase/ Construction)

Term of Repayment (years) R.O.I. (% per annum)

Upto 5 (FRHL) 10.75

610 (FRHL) 12.25

Upto 5 (ARHL) 10.75

610(ARHL) 12.25

1) Maximum Amount Financed: As directions of policy, certain limits have been

earmarked for the amount that may be provided through each of the loans.

Type of Loan Max. proportion of cost

financed

Ceiling to amt. Financed

Land/Home

purchase/Construction/

Extension

85% Rs.1, 00,00,000

Home Improvement 70% Rs.1,00,00,000

NRI Home loans

Purchase/Construction/

Extension

Improvement

85%

70%

Rs.1,00,00,000

Rs.1,00,00,000

2) Maximum Term of Repayment:

Type of loan Maximum Term of Repayment (years)

Land purchase/Construction/Extension 15 (FRHL)


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20 (ARHL)

Loans for NRIs 10 (FRHL and ARHL)

Home Improvement loans 8

Though HDFC makes an endeavour to set the term of the loan in accordance with the

customers needs, repayment ordinarily does not extendbeyond the age of retirement of an

employed borrower or 65 years of age.

3) Fees/Charges:For the sustenance of a financial services firm, some charges are levied

on the loan amount. They are divided into processing fees and administrative charges,

and are different for each of the loans offered.

Type of loan Processing fees Administrative fees

Land

purchase/Construction/

Extension

0.8% of loan amount

applied for

1% of sanctioned loan

Loans for NRIs One-time fee of 2% of

amount of loan

--

Home Improvement loans One-time fee of 1% of

amount of loan

--

Redemption charges: Borrowers of HDFC Ltd. may at any time after having obtained the

full disbursement of their loan amount, exercise their option of paying back the entire

amount at once. This means that the borrowers may repay their loan ahead of schedule.

These charges are levied in lieu of the interest, which the corporation loses by not investing

the funds. Thus, it is a manner of recovering the opportunity cost, which it would otherwise


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incur. A maximum of two pre-payments are allowed. The pre-payment/Redemption

charges are as follows: -

Type of loan Pre-

payment/Redemption

charges (%)

Landpurchase/Construction/

Extension

2% of amount being paid

Loans for NRIs ------Nil-------

Home Improvementloans

2% of the amount beingpaid

However, no prepayment charges are levied on ARHL and NRI loans.

PreEMI Interest:Another tenet of opportunity cost recovery is the pre- EMI interest.

This is charged from the borrower from the time when disbursement begins, till the time

when the borrower starts paying the EMIs. This monthly payable interest may be

calculated as: -

PreEMI Interest (PEMII) = LAd*r *no. of days

___________________

365

where,

LAd= loan amount already disbursed

r = rate of interest at which loan is given

Thus, pre-EMI interest makes-up for the loss to the corporation when disbursements are

being made to the borrowers, instead of investing these funds in return-yielding investmentopportunities.

4) Mode of Repayment: The loan is repaid by the borrower by way of equated monthly

installments or EMIs. The borrower starts paying these EMIs from the month


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following the one which they take full disbursement of the loan amount. The EMI

consists of two partsthe principal and the interest. It is to be paid by the end of every

month.

The EMI on a particular amount of loan may be calculated as follows: -

EMI = (1+r)n * r*LA

_________

(1+r)n1

_______________________________

12

Where: -

LA: amount of loan

r: rate of interest

n: term of the loan in number of years

These EMIs are calculated on Annual Rest Basis, or the loans are Annually Reducing,

i.e., the loan amount on which EMI is calculated in a particular year, is the difference

between the total amount of the loan amount repaid till then. Thus, EMI in a year is equal

to the twelfth portion of the equated annual installment.


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OBJECTIVES OF STUDY

There is no strongest foundation for your dream home, than a cheap loan. Home loans have

become that stronger foundations for people who want to own a home. The main objectives

of the study are as follows :-

1) The main objective of this study is to know the Customers perceptions about home loans

of HDFC housing development finance corporation LTD.

22))TTooaannaallyyzzeetthheehhiissttoorryyooffhhddffccllttdd..

3) Generating good business to the company by promoting and selling the products of

HDFC LTD.

4) To know the ideas of customers about home loan products and services.

5)To make comparative study of Disbursement of home loans by

Commercial banks.

6) Fixing the appointments with the customers.

7) To study the satisfaction level of customers about home loans.

8) To study the problems faced by customers in obtaining the home loans.

9) Visiting the customers and closing the deal.

10) TToolleeaarrnnaabboouuttvvaarriioouussaassppeeccttooffhhddffcchhoommeellooaannllttdd..


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PURPOSE OF THE STUDY

The main purpose of this study is to attain the knowledge of the processing system of home

loans. the main purpose of the study are as follows :-

To know the ideas of customers about home loan products and services.



TToolleeaarrnnaabboouuttvvaarriioouussaassppeeccttooffHHDDFFCChhoommeellooaannllttdd..


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SCOPE OF STUDY

The Indian housing finance industry has grown by leaps and bound in few years. total

home loans disbursements by banks has risen which witnesses phenomenal growth from

last 5 years. There are greater number of borrowers of home loans. So by this study we can

find out satisfaction level of customers and problems faced by them in obtaining home.


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RESEARCH METHODOLOGY:-

Research methodology is a way to systematically show the research problem. It

may be understood as a science of studying how research is done scientifically. It is

necessary for the researcher to know not only the research methods but also the

methodology.

This Section includes the methodology which includes. The research design, objectives of

study, scope of study along with research methodology and limitations of study etc.

To know the Customers perceptions about home loans of HDFC housing development

finance corporation LTD.



To make comparative study of disbursement of home loans by commercial banks,

the study shall be conducted in the manner enumerated below-

3.1- RESEARCH DESIGN:-

This project is based on exploratory study as well descriptive study. It was an

exploratory study when the customer satisfaction level was studied to suggest new methods

to improve the services of HDFC LTD in providing home loans and it was descriptive

study when detailed study was made for comparison of disbursement of home loans by

commercial banks.


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3.2SOURCES OF DATA :-

To fulfill the information need of the study. The data is collected from primary as

well as secondary sources-

A - PRIMARY SOURCE:-

I decided primary data collection method because our study nature does not permit

to apply observational method.

In survey approach we had selected a questionnaire method for taking a customer view

because it is feasible from the point of view of our subject & survey purpose. We

conducted 100 sample of survey in our project to judge the satisfaction level of customers

which took home loans.

Sample size;-

For the questionnaire I have taken the sample size of 100 customers of HDFC LTD.

BSECONDARY SOURCE:-

It was collected from internal sources. The secondary data was collected on the

basis of organizational file, official records, news papers, magazines, management books,

preserved information in the companys database and website of the company.

3.3- SAMPLING :-

Sampling refers to the method of selecting a sample from a given universe with a

view to draw conclusions about that universe. A sample is a representative of the universe

selected for study.


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3.4 SAMPLE SIZE :-

Large sample gives reliable result than small sample. However, it is not feasible to target

entire population or even a substantial portion to achieve a reliable result. So, in this aspect

selecting the sample to study is known as sample size. Hence, for my project my sample

size was 100.

The Sample Size consists of both the Professional and Business class people. IT

peoples, Doctors, Jewelers, Timber Merchants & Real estate Agents are taken as Sample.

3.5 SAMPLING TECHNIQUE:-

Random sampling technique was used in the survey conducted.

3.6 TOOLS OF ANALYSIS:-

Data has been presented with the help of bar graph, pie charts, line graphs etc.

3.7 PLAN OF ANALYSIS:-

Tables were used for the analysis of the collected data. The data is also neatly presented

with the help of statistical tools such as graphs and pie charts. Percentages and averages

have also been used to represent data clearly and effectively.

3.8 DATA COLLECTION INSTRUMENT DEVELOPMENT :-

The mode of collection of data will be based on Survey Method and Field Activity.

Primary data collection will base on personal interview. I have prepared the questionnaire

according to the necessity of the data to be collected.

3.9 LIMITATIONS OF THE STUDY:-

This study also includes some limitations which have been discussed as follows:

i) The sample size of 100 customers and 4 banks might prove a limitation because of

difficulty in generalization of results.

ii)To collect the data from various banks was quite difficult due to non- cooperation of

some banks. This proved to be major limitation of the study.


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iii)To access such a large number of customers was difficult because of non-cooperative

attitude of respondents.

iv)Lack of data was also the other limitation of the study as some of banks do not have

proper data on topic.

v)There was limitation of time to conduct such a big survey in limited available time.

vi)Ignorance and reluctant attitude of customers was also a major limitation in this study.

Thus above all were the limitations in this research study. The maximum efforts

were made to overcome these limitations in the study.


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INTEREST RATES PROVIDED BY VARIOUS BANKS

Finance InstitutionLoan Period

(in years)Fixed

EMI / Lakh

(INR)Floating

EMI / Lakh

(INR)

Bank of Baroda

Up to 5 9.00 2076 8.00 2028

6 to 10 9.25 1230 8.25 1227

11 to 15 9.50 1044 8.25 970

16 to 20 9.50 932 8.50 868

State Bank Of India

Up to 5 9.50 2100 8.75 2064

6 to 10 9.75 1300 9.25 1280

11 to 15 - - 9.25 1029

16 to 20 - - 9.75 949

HDFC

Up to 5 11 2175 9.50 2101

6 to 10 11 1375 9.50 1294

11 to 15 11 1137 9.50 1045

16 to 20 11 1033 9.50 933

ICICI Bank

Up to 5 10.75 2162 9.50 2101

6 to 10 10.75 1364 9.50 1294

11 to 15 10.75 721 9.50 1045

16 to 20 10.75 1016 9.50 933

LIC Housing Finance Up to 5 10.50 2149 9.50 2100
http://www.guide2homeloan.com/loans/hfcs/bob-housing-finance.aspxhttp://www.guide2homeloan.com/loans/hfcs/bob-housing-finance.aspxhttp://www.guide2homeloan.com/loans/banks/state-bank-of-india.aspxhttp://www.guide2homeloan.com/loans/banks/state-bank-of-india.aspxhttp://www.guide2homeloan.com/loans/hfcs/HDFC.aspxhttp://www.guide2homeloan.com/loans/hfcs/HDFC.aspxhttp://www.guide2homeloan.com/loans/hfcs/ICICI.aspxhttp://www.guide2homeloan.com/loans/hfcs/ICICI.aspxhttp://www.guide2homeloan.com/loans/hfcs/lic-housing-finance.aspxhttp://www.guide2homeloan.com/loans/hfcs/lic-housing-finance.aspxhttp://www.guide2homeloan.com/loans/hfcs/lic-housing-finance.aspxhttp://www.guide2homeloan.com/loans/hfcs/ICICI.aspxhttp://www.guide2homeloan.com/loans/hfcs/HDFC.aspxhttp://www.guide2homeloan.com/loans/banks/state-bank-of-india.aspxhttp://www.guide2homeloan.com/loans/hfcs/bob-housing-finance.aspx


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6 to 10 11 1373 9.50 1294

11 to 15 11 1137 9.50 1044

16 to 20 11 1032 9.50 932

PNB Housing Finance

Up to 5 9.00 2076 10.50 2150

6 to 10 9.00 1267 10.50 1350

11 to 15 9.25 1030 10.50 1106

16 to 20 9.50 933 10.50 999

16 to 20 11 1032 9.50 932

PNBHousing Finance

Up to 5 9.00 2076 10.50 2150

6 to 10 9.00 1267 10.50 1350

11 to 15 9.25 1030 10.50 1106

16 to 20 9.50 933 10.50 999

The above table illustrates the comparison between the interest rates from various

Housing Finance Companies and banks. It can be seen that if one wishes to go for floating

loans, the bank which gives the best deal as far as the interest rate is concerned is HDFC

followed by PNB Housing Finance with the lower rates.
http://www.guide2homeloan.com/loans/hfcs/pnb-housing-finance.aspxhttp://www.guide2homeloan.com/loans/hfcs/pnb-housing-finance.aspxhttp://www.guide2homeloan.com/loans/hfcs/pnb-housing-finance.aspxhttp://www.guide2homeloan.com/loans/hfcs/pnb-housing-finance.aspxhttp://www.guide2homeloan.com/loans/hfcs/pnb-housing-finance.aspxhttp://www.guide2homeloan.com/loans/hfcs/pnb-housing-finance.aspx


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Recent trends of home loan in India:-

In order to understand the recent trends we need to know or understand various factors.

These factors play vital role in Indian home loan market. These include interest rate on

which banks provide home loan, tax rebate on home loan and its impact. Apart from this to

understand the recent trend we need to compare the trends of home loan of different years.

Here we have compared the interest and other market trends of year 2009 with 2007-08.

This kind of comparison gives the result which helps us to understand the trends of market

of any industry. Apart from the impact of present and past economic ups and down also

affect the trends. Today the US slowdown is the major issue which has affected almost all

the industry. So we have also discussed this issue in terms to define trend of home loan

market in India.


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ANALYSIS & INTERPRETATION

The analysis is based on the responses given by customers through questionnaires.

AGE GROUP OF SURVEYED RESPONDENTS

Age group No. of Respondents

18 - 25 years 127

26 - 35 years 67

36 - 49 years 46

50 - 60 years 24

More than 60 years 6

Analysis:- From the chart above we find that 47% of the respondents fall in the age group

of 1825 years, 25% fall in the age group of 26 35 years and 17% fall in the age group

of 3649 years.

Therefore most of the respondents are relatively young (below 26 years of age). and 6%

respondents age are 50-60 years and 2% respondents age are 60 to above years.

47%

25%

17%

9%

2%

18 - 25 years

26 - 35 years

36 - 49 years

50 - 60 years

More than 60 years


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GENDER CLASSIFICATION OF SURVEYED RESPONDENTS

Sr. No. Category No. of Respondents Percentage

1 Married 140 70%

2 Unmarried 60 30%

Total 200 100%

Base 200 respondents

Interpretation

From the table and graph above it can be seen that

70% respondents are married.

30% respondents are unmarried.

70%

30%

Marital Status

Married

Unmarried


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Educational qualification of respondents


1 Under graduate 50 25%

2 Graduate 80 40%

3 Post graduate 70 35%

Total 200 100%


Interpretation


25% respondents are under graduate.

40% respondents are Graduate.

35% respondents are Post graduate.

25%

40%

35%

Educational Qualification of Respondents

Under graduate

Graduate

Post graduate


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CUSTOMER PROFILE OF SURVEYED RESPONDENTS

Customer profile No. of respondents

Student 7

Housewife 5

Working Professional 116

Business 49

Self Employed 24

Government service employee 24

Interpretation

From the table and graph above it can be seen that:-51% of the respondents are working

professionals, 22% are into business and 11% are self-employed, 11% of the respondents

3%

2%

51%

22%

11%11%

student

housewife

workingprofessional

business

self-empoyed

governmentservice


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are government service employee and 3% of the respondents are student and 2% of the

respondents are house-wife.

ANNUAL HOUSE HOLD INCOME


1 Less than 2 lacs 98 49%

2 Between 2 to 5 lacs 62 31%

3 Between 5to 8lacs 30 15%

4 More than 8 lacs 10 5%

Total 200 100%


Interpretation


49% respondents annual household income is less than 2 lacs.

31% respondents annual household income is between 2 to 5 lacs.

15% respondents annual household income is between 5 to 8 lacs.

5% respondents annual household income is more than 8 lacs.

49%

31%

15%

5%

Annual Household Income

Less than 2 lacs

Between 2 to 5 lacsBetween 5to 8lacs

More than 8 lacs


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Do you know about HDFC housing development finance corporation LTD?

Category No. of Respondents

Yes 164

No 16

Awareness about HDFC LTD

Interpretation:-


91% respondents are known about HDFC LTD

9% respondents are not known about HDFC LTD

91%

9%

YES

NO


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Reasons for getting the home financed

Sr.No. Number of Reasons Percentage

a. Non-availability of funds 36

b. Reluctancy to pay cash in one go 35

c. Tax benefit 24

d. Any other 5

Interpretation:-

To interpret the response of the questions, the figures shows that most of the

customers find the problem in availability of funds i.e. 36% and very less number of

customers found problem in paying cash in one go is 35%, customers get housing loan for

tax benefits is 24%. This was the expected response because a large number of people find

a problem of availability of funds which works as an obstacle in owning a dream home.

In today's life, people hardly earn both means and ends of life and they don't have

much of money to buy a home or a land to construct house because of cost of property. So,

05

10

15

20

25

30

35

40

non-availability

of funds

reluctancy tax benefit any other

percentage ofcustomers


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From where you have got your home financed

Name of Banks / company Percentage of customers

HDFC LTD 55

Punjab National Bank 15

Standard Chartered Bank 07

ICICI BANK 20

Any other 03

To understand the response more effective and closely, it has been showed

diagrammatically as follows :-

0

20

40

60

HDFCLTD

PNB SCB ICICIBANK

anyother



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Interpretation:-

The analysis showed that a large number of customers prefer HDFC LTD as

compared to others. The data shows that 7% of customers took loan from Standard

Chartered Bank, 20% of customers from ICICI BANK, 15% Customers took loan from

Punjab National Bank, 55% of customers took loan from HDFC LTD and a 3% of

customers fall under the category of 'Any other' which included State Bank of India,

Canara Bank, Punjab and Sind Bank, etc.

The data shows that most of people prefer HDFC LTD compared to public sector

banks and other private banks. This is because of the extra services provided by HDFC

LTD. However, there is less difference in figures of ICICI Bank and Punjab National Bank.

But there is considerable difference in figures of the two private sector banks i.e. ICICI

bank and Standard Chartered Bank. As ICICI is the market leader in the home loans sector.

This may be the reason for such difference in Standard Chartered Bank's percentage and

ICICI Bank's percentage. Another reason for specialized services in home loans, more

amounts of loans, and efficient query handling.

However, the analysis showed that the people prefer HDFC LTD for home loan

because of their services and excessive feat compared to other banks.


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Interpretation:-

The data shows that around 20% of customers got information from source of

'Word of Mouth' which includes information from friends, relatives, colleagues etc. 49% of

customers got information from newspapers, only 16% of customers from magazines and

4% of customers got information about home loans schemes under 'Any other source' and

11% through Banners/ Hoardings/Pamphlets .


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Opinion about the services of HDFC LTD

Services of HDFC LTD Percentage of customers agreeing

Strongly

agree

Agree Neutral Disagree Strongly

disagree

a. Professionally

managed

86% 10% 4% - -

b. Reliable &

transparent

67% 33% - - -

c. Socially responsible 75% 10% 15% 4% -

d. Customer care 20% 68% 8% - -

e. Query handling 20% 76% 4% - -


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Opinion of customers about HDFC LTD

Interpretation:-

Customers from HDFC LTD are quite satisfied from their services like query

handling and customers social responsibility of banks towards customers and

professionally managed services. They don't give so good response to reliability and

transparency services of banks. So, customer's satisfaction level toward HDFC LTD

services is lightly satisfied.

0

10

20

30

40

50

60

70

80

90

a b c d e


factor

strongly agree

agree

neutral

disagreestrongly disagree


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Opinion of customers about home loan schemes

HDFC LTD :-

Services of HDFC

LTD

Percentage of customers agreeing

Strongly

agree

Agree Neutral Disagree Strongly

disagree

a. Amount of loan 60% 35% 5% - -

b. Legal formalities 42% 45% 14% - -

c. Interest rates 32% 56% 12% - -

d. Repayment options 26% 64% 10% - -

e. Security demanded 20% 32% 48% - -

f. Installments 55% 40% 5% - -

g. Services 45% 30% 18% 6% 1%

h. Processing for

sanction of loan

55% 24% 18% 3% -


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Percentage of satisfaction level of customers of HDFC LTD

Interpretation:-

The analysis shows that the customers of HDFC LTD gave 60 percent of amount of

loan and legal proceedings, 56% to interest rates, 45% to proceedings and services, 55% to

installments. So, customer of HDFC LTD didn't give response regarding the services of the

bank / company except to the amount of loan and legal formalities.

0

10

20

30

40

50

60

70

a b c d e f g h


factors

strongly agree

agree

neutral

disgree

strongly disagree


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DATA GIVES PREFERENCE OF RESPONDENTS OF HOME LOANS

COMPANIES AND BANKS

COMPANYS NAMENO.OF

RESPONDENTS(%)

HDFC LTD 78 78

STANDARD CHARTERED

BANK

2 2

ICICI BANK 10 10

PNB 7 7

SBI 3 3

TOTAL 100 100

NO. OF RESPONDENTS

0

10

20

30

40

50

60

70

80

HDFC LTD SCB ICICI BANK PNB SBI



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INTERPRETATION:-

From the table and graph above it can be seen that:-

78% of the people contacted prefer HDFC LTD to any other and therefore it is

ranked no.1 by that percent of respondents.


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FINDINGS

1. HDFC LTD having good brand image in the minds of customers.2. Majority of the people got loans from HDFC LTD only

3. Most of the customers are not aware of the products of HDFC home loans

4. Some of the customers felt that the interest rates are some what high

5. Some of the customer not having good faith on private banks like Standard

chartered bank, HSBC bank etc.

6. Most of the people are directly go to HDFC to apply a home loan

7. Some of the customer of HDFC already benefited through HDFC home loan

products and services

8. Customer awareness is medium about HDFC products.

9. HDFC LTD providing good services to their customers.


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7) Charges: The Company has to reduce the mortality and administration charges.

8) The company has to reduce their interest rates on home loan products and

services.

9) The company has to identify the potential customers.

10) Company should consider the present competition and should act according to

the customer needs.


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CONCLUSION

1)In my study we came to know that many people are interested to take a home loan from

HDFC LTD to construct their homes.

2) Home loans have long period when compare to other personal loans and other loans. So

peoples are confused to take a home loan.

3) Even though the interest rates are high peoples are willing to take a loan from HDFC

LTD due to some reasons.

4) The interest rates also somewhat high when compare to other banks

5) The loan sanction process is low when compare to other banks.6) For disbursement process is also it will take low time when compare to other banks

Finally the whole research was carried out in a systematic way to reach at exact

results. The whole research and findings were based on the objectives. However, the study

had some limitations also such as lack of time, lack of data, non-response, reluctant attitude

and illiteracy of respondents, which posed problems in carrying out the research. But

proper attention was made to Carry out research in proper way and to make accurate

conclusion for the HDFC LTD which may beneficial for banks to enhance their customer

base.


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QUESTIONNAIRE

AGE GROUP OF SURVEYED RESPONDENTS

18 - 25 years

26 - 35 years

36 - 49 years

50 - 60 years

More than 60 years

GENDER CLASSIFICATION OF SURVEYED RESPONDENTS

Married

Unmarried

Total

Educational qualification of respondents

Under graduate

Graduate

Post graduate

Total

CUSTOMER PROFILE OF SURVEYED RESPONDENTS

Student

Housewife

Working ProfessionalBusiness

Self Employed

Government service employee


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ANNUAL HOUSE HOLD INCOME

Less than 2 lacs

Between 2 to 5 lacs

Between 5to 8lacs

More than 8 lacs

Total

Do you know about HDFC housing development finance corporation LTD?

Yes

No

Reasons for getting the home financed

Non-availability of funds

Reluctancy to pay cash in one go

Tax benefit

Any other

From where you have got your home financed

HDFC LTD

Punjab National Bank


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d. Customer care

e. Query handling

Opinion of customers about home loan schemes

a. Amount of loan

b. Legal formalities

c. Interest rates

d. Repayment options

e. Security demanded

f. Installments

g. Services

h. Processing for

sanction of loan


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DATA GIVES PREFERENCE OF RESPONDENTS OF HOME LOANS

COMPANIES AND BANKS

HDFC LTD

STANDARD CHARTERED

BANK

ICICI BANK

PNB

SBI

TOTAL


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REFERENCES

Berstain David(2008), Home equity loans and private mortgage insurance: Recent

Trends & Potential Implications, Vol.3 No.2, August 2008, Pp. 41 - 53

Dr. Rangarajan C. (2001), A Simple Error Correction Model of House

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