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    M.P.Birla Institute of Management

    Associate Bharatiya Vidya Bhavan 1

    DECEMBER 24, 2003

    AGASTYA VISWAMBHARA

    ROLL : 02XQCM6001

    COMPANY ; AKSHARA FOUNDATION

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    COMPANY/PROMOTERS PROFILE

    Roots of AKSHARA FOUNDATION:

    UNICEF parented Pratham during the initial three years. In 1997, ICICI Bank, a

    private sector bank in India, assumed the parental role. Today, Pratham

    initiatives have spread all across India and local trusts have been established all

    over the country.

    Akshara draws its inspiration from

    its Parent Organisation PRATHAM,which was first started in the slums

    of Mumbai as early as the 90s.

    Pratham was established as a

    Public Charitable Trust by the

    Commissioner of the Municipal

    Corporation of Greater Mumbai,

    UNICEF and several prominent

    Citizens of the country in 1994.

    The main goal of Pratham is to

    ensure that every child is in schooland is learning well:

    in an environment that is mentally

    stimulating and physically attractive

    with teachers who are committed,

    dedicated, skilled and happy

    able to teach children not only the

    essentials of reading, writing and

    arithmetic but also good living habits

    including personal hygiene, clean and

    healthy environment and respect forother people, their beliefs and their

    properties

    within a community that cherishes

    children and provides its best to

    children's care and development.

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    What is Akshara?

    Akshara Foundation is the coming together of the private sector, the

    Government of Karnataka and the voluntary sector to ensure that every child in

    Bangalore is in school and learning. This may be a tall order, but Akshara has

    the fresh minds and fresh approach to make it happen.

    Akshara has created the innovative concept of School Zones, which are

    areas demarcating clear geographical responsibilities for each government

    school in the city. All school children in that geographic area will be the

    responsibility of this school. Volunteers work in close association with each

    school to address issues of bridging the educational divide between Government

    & private schools, ensuring quality time given to children, etc.

    Corporate Sector

    Voluntary OrganizationGovernmentAKSHARA FOUNDATION

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    With some of Bangalore' s most influential people on its board- N. Vaghul,

    (Chairman, ICICI), Commissioner of Public Instruction, Commissioner of the

    Bangalore City Corporation, Chairman of the Pollution Control Board, Rohini

    Nilekani, R. Dhirendra and C.V. Madhukar - Akshara has inspired thousands of

    people from within the community to come forward to be the "ambassadors of

    education". Working with local school bodies as well as Mahila Mandals

    (community teachers forum), they spread the light of education and make a

    difference in the lives of thousands of children, Giving them the confidence to

    believe in their dreams.

    As an icing on the top, the organization is blessed with services of

    Lt.Col.Murthy Rajan , who is the Chief Operating Officer and who brings into play

    all his past experiences to cope with any technical or management related grey

    areas.

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    Vision :

    Every child in school and learning well.

    Akshara visualizes every child in Bangalore in the age group of 4 to 11 years in

    school and learning well.

    Mission :

    The mission of Akshara Foundation is to ensure Universal Primary

    Education for every child below eleven years of age in Bangalore through a

    three-pronged effort that involves the corporate sector, individual volunteers and

    the government.

    Akshara strives to achieve its mission by

    enhancing collaboration between the

    Government and the community for

    participation, control and management of

    school education. It works towards

    promoting community responsibility for

    sustainable universal education for

    children by building its network with the

    help of the community. Akshara believes

    that it is only with the collective efforts of

    all stakeholders that it will achieve the

    goal of Universal Primary Education

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    COO

    CLC ZM 1ERC 1 2 3

    ZM 2ERC 4 9

    ZM 3ERC 5 6

    ZM 4ERC 7

    ZM 5ERC 8

    ERC Mgr.

    A.C

    T.M.

    S.Z.C

    Bwd.

    T.S

    R.C

    R.E

    BOARD OF TRUSTEES

    LEVEL 0

    LEVEL 5

    LEVEL 4

    LEVEL 3

    LEVEL 2

    BASE LEVEL

    PROGRAMMES

    LEVEL 1

    ORGANISATION HIERARCHY CHART OF AKSHARA FOUNDATION

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    Sl.

    No.Abbr. JOB TITLE JOB SUMMARY

    1 BOT Board of Trustees These form the Leadership Team

    2 COO Chief Operating OfficerHead of the Executive Team and

    responsible for all the operational activities

    3 CLCCurriculum Learning

    CentreResponsible to train the Trainer Volunteers

    4 ZM Zonal ManagersThese managing the ERC activities

    pertaining to each zone

    5 ERCMgr.

    Educational ResourceCentre Managers

    Responsible for coordinating with the ZMand take care of ERC activities

    6 AC Area CoordinatorsResponsible for coordinating the activities

    of the volunteers in an area

    7 TM Trainer MonitorsTrain the volunteers and monitor their

    activities

    8 SZCSchool Zone

    Coordinator

    Responsible for all activities pertaining to

    each school zone. Also responsible for all

    sub-level programmes

    9 BWD Balwadi programs For children between 3 5 years

    10 RE Remedial EducationTuitions for academically weak children

    studying in std 2,3,4 & 5

    11 RCReading City

    programmeEncouraging reading among children

    12 TS

    Transit School

    programmes

    For those who are supporting families

    economically

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    PEOPLE:

    The AKSHARA team is mainly classified into 2

    1. Leadership Team2. Executive Team

    Board of Trustees

    CHAIRPERSON: Rohini Nilekani, Author & Philanthropist

    VICE CHAIRMAN: V P Baligar, (IAS) Commissioner, Public Instruction,

    Department of Education, Government of Karnataka

    MANAGING TRUSTEE: Ashok Kamath, Managing Director, Analog Devices

    The Leadership Team

    1. Srinivasa Murthy, (IAS) Commissioner, Bangalore Mahanagar Palike

    2. Upendra Tripathy, (IAS) Managing Director, BMTC

    3. N Vaghul, Chairman, ICICI Ltd

    4. R Dhirendra, CEO, Eduquity

    5. C V Madhukar, Executive Director, Azim Premji Foundation

    6. Mohandas Pai, CFO, Infosys Technologies

    7. Rekha M Menon, Director, Aditi Corporation

    8. Vishal Kapoor, Vice President, Citibank

    9. S R Chari, Managing Director, Linkers

    The Executive Team

    Akshara Foundation is managed by an able team of program coordinators

    led by Lt.Col. Murthy Rajan, Chief Operating Officer (COO). This team is

    supported by strong forces at the grass roots consisting of Area Coordinators,

    Trainer-Monitors, School Zone Coordinators and Teachers. In addition, there are

    a large number of community outreach teams and activists and thousands of

    supportive parents.

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    Partnerships

    Akshara Foundation has received wide support from the following partners:

    Funding: Operations:

    Ms. Rohini Nilekani Round Table Bangalore

    CitiBank Madhyam

    Pratham USA National Law School of India University

    Government of Karnataka The Promise Foundation

    Azim Premji Foundation PROOF

    BPL Innovision CWC

    The George Foundation

    Mindtree Consulting

    Employees of Texas Instruments

    AMCHAM & individual donours

    Infrastructure is also an issue. We are working with Rotary institutions on

    adoption of some schools. Bescom has agreed to provide electrical wiring free of

    cost at five government schools and seven BMP primary schools where the

    foundation will be imparting education, Lt Col Rajan said. He also said Akshara

    Foundation may begin in Singapore and the United Kingdom.

    Pratham already has its branches in the US and the UK.

    Future has a smile in store for AKSHARA and its kids

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    PROCESS:

    How Akshara Works

    At an organization level, Akshara works through the concept of private-

    public partnership that is pivotal to the success of its programs. This partnership

    involves the Government, the local community, the corporate sector and

    individual partners.

    With the Government, Akshara actively participates and provides inputs to

    policy initiatives while gaining access to implement in-school/community

    programs.

    Akshara works closely with the local community to mobilize support and

    get the community to take ownership and responsibility for the implementation

    and success of the programs.

    The corporate sector and individual partners are the constituency that

    provides valuable financial and management support as well process orientation.

    They also volunteer their time and resources to help Akshara with its programs.

    At the grass-roots implementation level, Akshara uses a three-pronged

    delivery mechanism frame work. This includes: SZ, EAG, and ERC.

    (1) School Zone (SZ)

    The School Zone offers an institution-centered approach for planning and

    implementation of programs. The concept of school zone has been synchronized

    with the Department of Public Instruction, Government of Karnataka to

    demarcate clear geographical responsibilities for each government school in

    Bangalore city.

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    Every childs education in the specific geographic area will be the

    responsibility of the school(s) situated in the school zone. The school zone

    provides:

    Easily manageable geographical units for universal coverage in all

    education programmes.

    Value-add Community Based Programmes connected to the nearest school.

    A formal platform for increased interaction between the school and the

    community.

    Akshara works with the schools in each zone to implement the programs.

    (2) Education Affinity Groups (EAG)

    Members of the community constitute themselves into Education Affinity

    Groups (EAG) and their objective is to see that every child is in school and

    learning well. The EAGs are also involved in other activities that benefit their

    communities. Akshara provides methodological support to the EAGs.

    (3) Education Resource Centers (ERC)

    The Education Resource Centers play a major role in decentralized

    planning and implementation of various programs. They provide training ineducating children and creation of teaching materials. In simpler words ERCs

    can be viewed as Libraries which the children and students can benefit from

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    POLICIES:

    At Akshara, they believe that they can achieve their vision by working in

    collaboration with the local government to improve access to schools and its

    current practices -- mainly pedagogical and managerial.

    Strive towards building a working partnership in the field of education

    between the people and the government

    Create programs to supplement the municipal school system, rather than

    supplant it

    Seek to make governance of education more effective through people' s

    democratic participation

    Aim at a private-public partnership to address issues related to education

    and arrive at solutions to be put into practice.

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    PROJECT PROFILE:

    Services undertaken by Akshara Foundation (Bangalore):

    Balwadi Programme (BP)

    Bridge Courses.

    Remedial Education

    Bridging the Digital divide.

    Jnana Jyothi Programme (JJP)

    Transit School Programme (TSP) Read in City Programme (RCP)

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    PROGRAMS:

    (1) BALWADI PRE-SCHOOL PROGRAM

    Universalization of pre-school

    education is an important strategy for

    achieving universalization of primary

    education. If every child can avail of some

    kind of early childhood education, the

    chances are high that the child will go on to

    regular school. Moreover, the pre-school

    exposure will enhance and strengthen the

    child' s subsequent school performance, i

    terms of achievement and attendance.

    Targets pre-school children in the 3-5

    years age group

    Aims at exposing unreached children from

    low-income families to early childhood

    education

    Located either at a municipal school,

    community space, place of worship or a

    teacher' s home

    Each class has around 18 children with an

    instructor from the local community and runs

    for 2-3 hours a day

    .

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    In simpler words to describe a Balwadi , would be to assume it to be an

    improvised version of the Montessori or Crche but with more specific purposes

    than to just take care ,nurture prepare these infants psychologically to accept

    education and learning in their future lives.

    Set up to focus on early childhood

    development (3-5 year olds) and thereby

    prepare them to join school, Balwadis have

    become the mainstay of Akshara' s progra

    A typical Balwadi runs for 2 hours a day,

    where the teacher is usually a local resident

    of the community, trained to conduct

    classes. In 2001-02 there were 1099 centers

    covering 19,863 children spread over 300

    slums in the city. Nearly 40,000 children will

    be covered in 2002-03.

    The program has covered over

    20,000 children in the last 3 years of which

    90% went on to enroll in schools. Over 1000

    volunteers have been trained. There are

    over 400 Balwadis operating in Bangalore

    today covering about 8000 children

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    (2) JNANA JYOTI PROGRAM (JJP)

    A significant percentage of children do not

    develop even basic literacy and mathematical skills,

    in spite of reaching high school. The Jnana JyothiProgram helps these children achieve the basics by

    making learning a joyful process. The program has

    grown from 19 centers in 2000-2001 to 112 schools

    today, and covers 5325 children.

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    Block diagram showing how the Balwadi and the JJP work together in tandem to

    strengthen the education system. Thus laying a strong foundation for the wards

    to launch themselves into the education stream.

    Balwadi plays a pivotal role in feeding the JJP which in turn feeds the

    Govt.education system.

    Indicates the strong network chain followed by one School zone

    volunteer to another, hence rendering a complete coverage.

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    (3) BRIDGE COURSE PROGRAM :

    The Bridge Course program was

    designed with the assumption that a "bridge"needs to be built to prepare and support out-

    of-school children (of primary school age)

    socially and academically to enter or re-enter

    the formal school system.

    Targets children in the 6-12 years age group

    who have never attended school or have

    dropped out

    Aims at using informal methods of

    education, gradually moving towards a

    structured set-up and then placing the

    children in a formal school

    Classes generally start in the community and

    move to the local municipal school building if

    space is available

    Comprises of around 15-20 children with a

    teacher from the local community who has a

    minimum Std X education

    This program caters to children

    between 7 and 11 years of age (including

    drop-outs) to prepare them for school at the

    levels appropriate to their ages. The 3-month

    course rekindles their curiosity, motivates andequips them re-enter the formal schooling

    system. The program has so far been

    successful in bringing 729 children back into

    the mainstream, and will work with nearly

    10,000 children during 2002-03.

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    (4) REMEDIAL EDUCATION :

    This program is designed to help children whoare identified by their class teachers as lagging behind

    academically. With a little extra help and

    encouragement, children can make substantial

    progress in basic math and language skills within two

    months or less.

    Targets municipal school children from Std II to IV

    bordering on illiteracy

    Aims at helping these students achieve literacy and

    numeracy skills of Std II level

    Normally works with 20-30 children identified by the

    school teachers

    These groups are sent to schools on the request of

    the head masters and they work under the

    supervision/ guidance of school teachers

    This program is designed to address the issue of non-

    learning in spite of attending school, by providing

    supplementary educational inputs. Akshara volunteers

    work with children who need extra attention. The head

    teacher of the school is involved and the volunteer

    (called Makkala Sangaati or Friend of the Child) works

    with children who have been identified by the class

    teacher.

    This program has reached out to over 10,000

    children across 212 government schools since its

    inception in 2001. 90% of these children showed

    varying degrees of improvement in learning levels in

    mathematics and language skills.

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    (5) BRIDGING THE DIGITAL DIVIDE:

    Akshara has set up a computer

    education center to empower their

    volunteers to learn basic of PC

    packages. The aim is to bring computers

    and technology closer to everybody and

    make the education process more

    attractive to both children and theirparents.

    The programme was launched by

    the Akshara Foundation two years ago in

    a partnership between some of the city'

    leading software companies and the

    government.

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    (6) TRANSIT SCHOOL PROGRAM:

    This program is directed at

    children below 14 years of age who have

    to work to earn a livelihood. The program

    resulted from discussions between

    Akshara and CWC (Concerned for

    Working Children) who are partnering

    with DPI for the implementation of the

    transit school program in 8 pilot locations

    in the city known to have a high child

    worker population.

    Transit schools are open from 8

    am to 8 pm for the convenience of the

    children. Yet, no child is to be allowed to

    stay in the transit school for more than

    six months, since the goal is to provide abridge to the mainstream school. Hence,

    the program duration is 6 months.

    Working children come to the centers

    (mostly in government schools) at

    convenient times during the day.

    Children learn local language &mathematics & participate in various co-

    curricular activities. Volunteers who

    conduct the program are provided with

    intensive training so that they understand

    the academic as well as emotional needs

    of transit school children

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    The program was implemented

    in January 2003 and at present 300

    children enrolled in 7 pilot transit

    schools. Initial results show that the

    children are highly motivated to

    continue their education and so far,

    around a third of the children are informal schools with the rest also to be

    mainstreamed.

    The admission into the transit

    school set up by the Department of

    Public Instructions at the Government

    Urdu Model Co-Education School, D

    J Halli, near Tannery Road, on

    August 01, 2003 saw women and

    children enroll in large numbers. This

    is a school, that will function from 8

    am to 8 pm. It will immensely help all

    those who wish to simultaneously

    work and study here.

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    (7) READING CITY PROGRAM :

    Aksharas experience has indicated

    that 40% of the children attending government

    schools cannot read fluently hence this

    program is directed towards 7 to 12 year olds

    who have been through 3 to 4 years of

    schooling but have poor reading skills. The

    objective of the program is to accelerate

    reading abilities to enable self-propelledlearning towards learn to read and read to

    learn.

    The program is activity-oriented and aimed

    towards making learning fun

    The centers are mostly run in govt school

    premises during summer holidays/after

    school hrs

    Akshara volunteers aim to teach the

    children to read a language in 21 to 60

    days

    Teaching aids include flashcards, large

    print story books and charts

    The pilot program with 700 children showed

    that at the end of the 45 day project, the

    number of the number of children who could

    read sentences rose from 8% to 60%. The

    summer program commenced in 2003 has

    benefited 6200 children across 350 schools

    and Akshara now plans to create content and

    open new library centers for the children.

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    Some Personal Experiences:

    Gaddeyamma, 10 years, Thathguni Center"I have lived in so many places" Vijaynagar, Padmanagar , but nobody

    asked me to come to school. When I went to Vijayanagar school, the teacher

    asked me to go back, because I had my younger brother with me and he was not

    allowed to sit in the class with me. I am coming to this school because the

    teacher allows my brother also to come along with me. I might be here for

    another two months more and may return to Gulbarga after that."

    Pasamalar, 10 years, Bhavaninagar

    "I like to come to this school because it is close to my house. The earlier

    school was very far".

    Bhavani, 8 years and Padma 10 years, Mathikere School

    "We were selling flowers earlier. People used to cheat us. They never

    used to pay us the full money. Hence, we stopped selling flowers and have now

    joined school".

    Khaleem, 11 years, Yarabnagar

    "I was working as a mechanic earning Rs.10 per day. Teacher spoke to

    my parents and brought me to school. I prefer studying to working and I like

    coming to school."

    Pushpanjali, 11 years, Mathikere

    "I like coming to this school as they don' t hit me like in the other school.

    They also teach me dance, song, stories"

    Mother of Mahadeva, student of Muthurayanagara Govt. School

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    "What can I do? I leave the house at the crack of dawn; I am unaware of

    what my son does during the day? Look at me; I am a ' thumb-impression'

    person? I am glad you came and are taking interest in my son' s learning?"

    PROJECT AKS: AN IMPACT STUDY

    AKS TEAM FORMED:

    As a part of the problem solving exercise, an 8 member team was formed to

    carry out the requirements of the organization.

    Why AKS?

    AKS means reflection, hence in this context it was the true reflection of our

    conscience, commitment towards the needy and the underprivileged.

    Incidently AKS could be derived from the word AKSHARA, hence the complete

    circle.

    It also underlines our self-satisfaction in our commitment towards societal

    development and create awareness drive among the masses pertaining to the

    importance of child education.

    Thus AKS is justified in its vision.

    An 8 member AKS - Teamwas formed under the guidance of:

    Lt.Col.Murthy Rajan COO AKSHARA FOUNDATION

    Mr. Sunil Banur HR Manager INFOSYS

    Prof.Muloi Banerjee Sr.Prof. IIM-B (Statistics)

    The Aks Team consists of the following 8 people:

    1. Mr. Vineeth Kumar V (Team Leader)

    2. Ms. Tejal Arun Savur

    3. Mr. Agastya Viswambhara

    4. Ms. Archana Kumar

    5. Mr. Arun G.

    6. Ms. Sarala Agarwal

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    7. Mr. B.R. Rajesh

    8. Ms. Nagashree M.S.

    PROJECT AKS: AN IMPACT STUDY

    Objective: To conduct an IMPACT STUDY ON THE AKSHARA

    SYSTEM IMPLEMENTATION IN BANGALORE CITY

    Study the grey areas, where there is scope for improvement.

    Commitment: To provide the primary and secondary data required for

    (Team Job) analysis.

    Methodology: Qualitative AnalysisSampling: Area sampling Random sampling.

    Area covered: Bangalore city

    Project Gist:

    As a part of the Impact Study on the system followed by Akshara

    Foundation, we divided Bangalore City into 2 parts North and South.

    Akshara currently covers 92 out of the 100 blocks in the city.

    The whole of Bangalore city is ideally divided into 2 main blocks

    North Block

    South Block

    Under these zones the areas covered by the AKS team are as follows:

    North block constituted:

    N1 Mullathihalli

    N2 - Ullapnagar

    N3 - DJ Halli & Zia Street

    South Block constituted:

    S1 - Yarabnagar & Illiaznagar

    NORTH BLOCK

    SOUTH BLOCK

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    S2 - P Pura & JJR Nagar

    S3 - Bamanahalli

    S4 - Vibhutipura & Banasandra

    Team formation was an ideal 50-50 mix which could provide that extra

    stability and smoothness to the entire project work.

    This team was ideally formed with 4 boys-4 girls so as to ensure the

    efficiency of data collection from the sample space. As it required interviewing

    the parents of the wards, mostly women folk in their homes (slums) hence girls

    could ease into the situation, whereas the boys could provide that extra bit of

    stability with regards to communication, safety and handling any untoward

    incidents in the slums.

    Hence the team was ideally handpicked based on various aspects like:

    Lingual familiarity

    Effective communication skills

    Soft spoken and interrogative skills.

    Introduction:

    In order to elucidate the effectiveness of the roles of the government and

    founders, think tanks and volunteers of Akshara, an appropriate impact study

    was carried out to typically outline the overall success of the Balwadi and JJP

    programmes.

    The impact study focused upon students aged between 2 years and 10

    years, parents of the Balwadi children and the volunteers at the Balwadis.

    Aim:

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    The aim was to test whether Akshara Foundations education for the

    under privilegedframework had been well in place or not.

    Goal:

    The goal of the study, in the first phase, was to obtain primary data by

    conducting interviews with the students, parents and volunteers through sample

    questionnaires.

    To test for the success of Aksharas programmes, the study was

    considered to be in line with:

    Government - Balwadi programme in partnership with the

    government

    Founders & think tanks - Running the B-school education

    Volunteers - General women in the slums

    [Subjects involved for the study - Balwadi, JJP, volunteers, parents and students]

    Instrument:

    In order to obtain quality primary data, well designed questionnaires for

    students, parents and volunteers were prepared by Mr. Sunil, IIMC graduate,

    currently working with Infosys and Prof. Muloi Bannerjee, professor for statistics,

    IIMB and the AKS team.

    Instruments aim:

    Students questionnaire To obtain data pertaining to the students:

    1. regularity

    2. learning capability

    3. learning interest and desire

    4. learning motive

    5. ambitions and aspirations

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    6. and also to test the parents role in the above

    Parents questionnaire To obtain data regarding:

    1. constraints under which the child is learning

    2. parents awareness of Akshara and its programmes

    3. driving force behind choosing Aksharas programmes

    4. parent-perspect or Akshara-government schools divide

    5. extent of the parents acceptability of Aksharas programmes

    6. education from the parents point of view

    7. parents perspective regarding private schools

    Volunteers questionnaire To obtain data regarding:

    1. extent of volunteers compliance with Aksharas goal

    2. volunteers perspective of Akshara-government school divide

    3. volunteers programme acceptability

    4. reason for taking up the voluntary work

    5. determination of volunteer-locality relationship

    6. validity of volunteers teaching approaches

    7. and the success of the same

    8. volunteers beliefs in Aksharas initiatives

    9. volunteers perspectives regarding private schools

    10. trend in the respective volunteers locality; whether parents prefer Akshara

    or government or private schools

    Procedure:

    The first step to the sample study was primary data collection by

    randomization. This typically involved sample questionnaire interviews, pertaining

    to the subjects aforesaid, by going to the slums of urban Bangalore.

    Students

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    Students of various JJP schools were interviewed. These schools were

    widespread across North and South Bangalore.

    Parents

    1. volunteers in each block were approached

    2. with the help of these volunteers, the parents of every child, learning

    under that volunteer, were approached

    3. the parents were then interviewed

    4. the parents generally involved the mothers of the children

    Volunteers

    1. each block in the respective zone was accessed with the help of block

    volunteers

    2. will the help of these volunteers, the balwadi volunteers in that block were

    approached

    3. these balwadi volunteers were then interviewed

    At the end of the first phase, all responses, were sorted out block-wise

    and in turn zonal-wise and were ready for use in statistical tests.

    OBSERVATIONS FROM THE STUDY CONDUCTED

    Students

    The students interviewed, were in the age category of 2 years to 10 years.

    These children were chosen randomly for interviewing.

    Most children found it difficult to even pronounce their own names, leave

    alone writing their own names or that of their parents.

    While most children could afford tuitions, others just couldnt help it;

    though most parents were not in a position to pay for tuition fee; some

    being vegetable vendors while others meat vendors.

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    Moreover, most children denied despising school. One amazing

    observation was that of quite a few girls who aspired to be police officers.

    This shows the changing dimension in the Indian societal strata.

    Lastly, very few children faced resistance at home to going to school.

    Parents

    Education begins at homethis statement is utterly true to the essence

    of a child being educated. And it must be highlighted here that every

    parent, of the modern age, interviewed, was very supportive of the fact

    that his/her child must go to school.

    One father, only a hand cart wage earner, was very keen on seeing his

    child being a better educated person in society. The most common

    response being that their child must do good to society, come forward and

    get out of the rut in which the parents themselves were in.

    The aspirations of the parents about their children were very candid in

    their eyes. Whether educated or not, the fact that every parent realized

    how crucial education or going to school was in his/her childs life.

    However, most parents interviewed, whose children attended the balwadi

    programme, were not aware that the programme had been Aksharas

    initiative. This probably indicates that Aksharas initiatives are in the right

    direction.

    But well only statistics can reveal the truth.

    Volunteers

    Whether it is Akshara or the parents, it is certainly the volunteers who are

    key and play a pivotal role to making the educational programmes a

    success. All that is being done and planned for is truly for the children, but

    who are to execute it? The volunteers!

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    When the volunteers in every block in both the zones were interviewed,

    one response that commonly and quite persistently featured was I love

    children and I want to do good to the society.

    These volunteers are pretty much focused upon every child learning and

    learning well.

    However, quite a few volunteers, when interviewed, revealed that they

    were doing the job only for an income. When blatantly told to them that

    Akshara would be closing down in the near future, these volunteers were

    shocked and left with no words to defend themselves.

    Some other volunteers took up the job as a challenging one and

    considered it to be one of competition as against the Anganwadis. These

    volunteers fell in the age category of 17 years to 20 years.

    Lastly, of these volunteers interviewed, few preferred private schools to

    government schools, while most of them failed to understand that Akshara

    Foundation itself was private and imparted education to the under

    privileged. These were the ones who preferred government schools to

    private schools based on the cost factor and facilities provided by both the

    types. Also most of them complained about the facilities provided by

    Akshara towards the Balwadis and compared them with the Anganwadis.

    A salary Rs. 250 was also a matter of concern to them.

    The data was collected from a sample of around 400 people, which was definitely

    very encouraging and inspiring. These people were personally interviewed by us

    over a course of twenty days between 20th August and 15th September 2003.

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    The analysis of the primary data collected will be handled in the second phase of

    the project where the the observations would be carefully studied and necessary

    actions taken accordingly under the purview of entire AKSHARA management.

    SILVER LINING FOR THE PROJECT AKS:

    As a sense of commitment and gratitude towards Akshara Foundation,

    which allowed us to work with them so closely, the AKS team arranged for a

    Public seminar which covered various topics like

    Free India Rural Education backlashes.

    Role of Management institutes in such voluntary services.

    AKSHARA and its commitment towards a better educated society.

    The seminar was conducted on the Sept27th 2003,at 2pm in the famous

    Khincha Hall,Bharatiya Vidya Bhavan,Race course road Bangalore -01.

    The seminar was presided over by:

    Lt Col.Murthy Rajan (COO-AKSHARA FOUNDATION)

    Dr, N.S.Malavalli (Principal M.P.B.IM.)

    Shri.Thotadri (Director M.P.B.I.M)

    And members of the Press.

    The Aks Team is very happy that we were able to close the project on a

    silver lining. With the support of our college, Sunshine Distributors and Universal

    Book House, we were able to make a generous contribution of over 750 books

    covering various topics like alphabets, numbers, computers, fairy tales, general

    knowledge etc and also over 500 stationery items like charts, slates, chalk,

    notebooks, pens, pencils, erasers etc, along with some cds and video cassettes

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    towards Aksharas cause namely their new program ERC (Education

    Resource Center) which will be launched in the first week of October 2003.

    Also the AKS team ensured that such future contribution keep flowing by

    placing a box in the college premises where any individual could drop in just

    about anything which he feels could be of any possible use to the needy children

    .

    AKS team feels that,

    The sole reason behind us inviting the media to cover this event was that we

    wanted other management colleges also to take up similar future projects. In this

    world of fierce competition especially between the management colleges, we are

    hoping that the end consumers i.e. the underprivileged students and the needy

    get the maximum benefit because the competition brings out the best for the

    end customer.

    We are happy that the Aks team could contribute something in this regard.

    HOPE THIS SMALL STEP KINDLES THE LIGHT FOR A BETTER SOCIETY

    ------------Vineeth Kumar.V (Team Leader)

    ACCOLADES FROM THE MEDIA

    SUNDAY, SEPTEMBER 28, 2003

    THE TIMES OF INDIA

    NGO KINDLES HOPE IN SLUM CHILDREN

    Times News Network (SUNDAY, SEPT 27, 2003, 02:37:55PM)

    A month-long project by students of M.P. Birla Institute of Management bore

    fruit on Saturday. A team AKS has worked closely with Akshara Foundation,

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    an NGO in 92 city wards to study if the NGOs objectives were being met. The

    NGO focuses on providing education to economically backward children for

    slums.

    A report has been submitted to the Foundations Chief Operating Officer Lt. Col.

    Murthy Rajan. The project has highlighted certain issues which we will have to

    work on and analyze. Our main concern is the dropout rate which is now 35

    percent he said.

    AKSHARA FOUNDATION TO SET UP CHILDRENS LIBRARIES

    DH News Service BANGALORE, Sept 27

    With the aim of making learning simple and interesting for less privileged

    children, the Akshara Foundation is setting up libraries and is in talks with

    software companies to provide computers for its learning centers in Bangalore.

    At a seminar on Free India, rural education, backlashes, organized by the M P

    Birla Institute of Management here today, COO, Akshara Foundation, Lt. Col.

    Murthy Rajan said, the libraries will be stocked with books, stationery materials,

    CDs and cassettes, to help children sharpen their learning skills.

    While second semester students of the institute today donated several books,

    CDs and cassettes which they collected from people and publishers, they have

    installed a box at their institute housed in the Bharatiya Vidya Bhavan premises,

    Race Course Road, for donations of childrens learning material from the public.

    We hope to reduce the school dropout rate among less privileged children,

    which is about 35 per cent at present and induce interest in them to study Lt. Col

    Rajan told reporters later.

    Studies in the recent past have helped Akshara Foundation to improve the Read

    in City programme being implemented in 350 centers in government schools and

    community centers and learning has increased from zero per cent to 54 per cent,

    he said.

    An eight-member student team of the institute conducted a study of

    schools in 92 wards of the City and are in the process of submitting their

    findings to the foundation.

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    Infrastructure is also an issue. We are working with Rotary institutions on

    adoption of some schools. Bescom has agreed to provide electrical wiring free of

    cost at five government schools and seven BMP primary schools where the

    foundation will be imparting education, Lt Col Rajan said. He also said Akshara

    Foundation may beginning in Singapore and the United Kingdom. For details call

    (080) 5544879/5485800 or log on to www.aksharafoundation.org

    SWOT ANALYSIS

    A scan of the internal and external environment is an important part of the

    strategic planning process. Environmental factors internal to the firm usually

    can be classified as strengths (S) or weaknesses (W), and those external to the

    firm can be classified as opportunities (O) or threats (T). Such an analysis of

    the strategic environment is referred to as a SWOT analysis.

    The SWOT analysis provides information that is helpful in matching the firm' s

    resources and capabilities to the competitive environment in which it operates.

    As such, it is instrumental in strategy formulation and selection. The following

    diagram shows how a SWOT analysis fits into an environmental scan:

    SWOT Analysis Framework

    Environmental Scan

    /\

    Internal Analysis External Analysis

    / \ / \

    Strengths Weaknesses Opportunities Threats

    |

    SWOT Matrix

    Strengths

    A firm' s strengths are its resources and capabilities that can be used as a

    basis for developing a competitive advantage. Examples of such strengths

    include:

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    patents

    strong brand names

    good reputation among customers

    cost advantages from proprietary know-how

    exclusive access to high grade natural resources

    favorable access to distribution networks

    Weaknesses

    The absence of certain strengths may be viewed as a weakness. For example,

    each of the following may be considered weaknesses:

    a weak brand name

    poor reputation among customers

    high cost structure

    lack of access to the best natural resources

    lack of access to key distribution channels

    In some cases, a weakness may be the flip side of a strength. Take the case in

    which a firm has a large amount of manufacturing capacity. While this capacity

    may be considered a strength that competitors do not share, it also may be a

    considered a weakness if the large investment in manufacturing capacity

    prevents the firm from reacting quickly to changes in the strategic environment.

    Opportunities

    The external environmental analysis may reveal certain new opportunities for

    profit and growth. Some examples of such opportunities include:

    an unfulfilled customer need

    arrival of new technologies

    loosening of regulations

    removal of international trade barriers

    Threats

    Changes in the external environmental also may present threats to the firm.

    Some examples of such threats include:

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    shifts in consumer tastes away from the firm' s products

    emergence of substitute products

    new regulations

    increased trade barriers

    The SWOT Matrix

    A firm should not necessarily pursue the more lucrative opportunities. Rather,

    it may have a better chance at developing a competitive advantage by identifying

    a fit between the firm' s strengths and upcoming opportunities. In some cases,

    the firm can overcome a weakness in order to prepare itself to pursue a

    compelling opportunity.

    To develop strategies that take into account the SWOT profile, a matrix of these

    factors can be constructed. The SWOT matrix (also known as a TOWS Matrix) is

    shown below:

    SWOT / TOWS Matrix

    Strengths Weaknesses

    Opportunities S-O strategies W-O strategies

    Threats S-T strategies W-T strategies

    S-O strategies pursue opportunities that are a good fit to the companies

    strengths.

    W-O strategies overcome weaknesses to pursue opportunities.

    S-T strategies identify ways that the firm can use its strengths to reduce its

    vulnerability to external threats.

    W-T strategies establish a defensive plan to prevent the firm' s weaknesses

    from making it highly susceptible to external threats.

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    SWOT ANALYSIS ON THE AKSHARA SYSTEM:

    STRENGTH

    Programmes are well knit together and well thought-of by the organization

    think-tank.

    Efficient and committed group of Area volunteers, Zonal volunteers, trainer

    volunteers etc.

    The organization and its programmes have achieved a lot in a short span

    of time. (3 years)

    They have covered 92 blocks out of a total 100 blocks as on Aug 2003,

    covering over 20000 wards (balwadi) and over 5000 (JJP) which is a

    commendable job in itself.

    The acceptance of the AKSHARA vision by the society, corporate and themedia alike have indicated that the revival process is taking its effect.

    More & more institutions coming forward to serve the cause of AKSHARA

    through contributions or activity involvement.

    WEAKNESS

    Some of the balwadi teachers may pursue the programme as a source of

    income and hence more impetus on numbers than the commitment

    towards education. Hence it may require some extra training for these

    volunteers else they could hamper the AKSHARA mission.

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    The dropout rate which stands at 35% is a cause of worry, if the rate is not

    brought down as soon as possible it could influence other wards also to

    follow suit, thus lending the entire AKSHARA operation blunt.

    Many of the Volunteers are not very clear with the Goals and Vision of

    AKSHARA, which underlines a weak internal communication amongst the

    volunteers and the organization.

    OPPURTUNITY

    There are still some areas which are yet not tapped; hence potentiality of

    growth is on the cards.

    The idea of ERC is getting healthy response from corporate as well as

    other institutions; hence the idea is well accepted in all circles.

    Mass development with regards to child education has received has

    received a positive fillip.

    More and more organizations seem willing to come forward to join hands

    with AKSHARA in their mission, rather than start all by themselves hence

    strengthening the Foundations of the organization.

    THREAT

    Some of the balwadi teachers may shun their operations once the

    supplies (assistance) from the main office stop coming.

    The idea of self-balwadi where the teachers are encouraged to start off on

    their own after initial training at the centres could back-fire as they may

    concentrate on their own balwadi than the former ones.

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    Some of the volunteers, balwadi teachers are not very keen (informed) on

    the goal of the AKSHARA, but they however continue to do the good job

    of teaching the wards- this small communication gap needs to be rectified

    at the earliest as the goal of every programme should be communicated

    to all its members aptly.

    ___________________________________________________________

    SUGGESTIONS / RECOMMENDATIONS

    Involve more and more management Institutions in the programmes, as

    these are foundation bases for a future corporate societal commitment.

    The foundation also has to work towards a more strengthened tie between

    its volunteers, in other words the networking chain has to be strengthened

    as these volunteers represent the organizational ideologies, especially in

    the wake of the organization expanding its volunteer base.

    Emphasis on the clarity of Vision, Mission, Goals and Objectives of the

    Organisation to its volunteers.

    Conduct more awareness drives, seminars pertaining AKSHARA and its

    vision not only among the corporates but also the common masses.

    The above suggestions are a result of our personal

    experiences during the IMPACT STUDY and are a true reflection of the entire

    AKS team.

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    We hope the above suggestions are looked into in its right

    sense, and we heartfeltly hope all the best for this institution in its endeavors

    towards a better educated society.

    _______ AKS team

    BIBLIOGRAPHY

    Text Books referred

    Indian Society - By Mr.Badi

    Indian Society Mark of a new era

    Magazines/Journals

    Akshara Vahini

    Pratham

    Newspaper Articles

    Times Of India

    Deccan Herald

    Internet References

    www.aksharafoundation.org

    www.pratham.com

    www.google.com

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    www.indianngos.com