CONVERGING SECURITY WITH FRAUD - ncr.com · 1 Digital / Mobile Banking Protection ... Identify how...
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INNOVATION CONFERENCE 2017 CONVERGING SECURITY WITH FRAUD Dena Hamilton Director Fraud & Security Solutions, Financial Services/NCR Please use the Innovation Conference Event App to check-in to this session S689 NCR Innovation Conference 2017: Confidential
Transcript of CONVERGING SECURITY WITH FRAUD - ncr.com · 1 Digital / Mobile Banking Protection ... Identify how...
INNOVATION CONFERENCE 2017
CONVERGING SECURITY WITH FRAUD Dena HamiltonDirector Fraud & Security Solutions, Financial Services/NCR
Please use theInnovation ConferenceEvent App to check-in to this session S689NCR Innovation Conference 2017: Confidential
Where the world is today – innovation & customers
Challenges to the Digital Channel – fraud & security
Timeline for the integration of fraud & security
Convergence
Operations
What needs to change?
Q & A
Agenda
2NCR Innovation Conference 2017: Confidential
Today’s global economy…
Is more interconnected
Than it has ever been before
3NCR Innovation Conference 2017: Confidential
Major technology influencers...
4NCR Innovation Conference 2017: Confidential
The Internet Of Things
(IoT)
Mobile Devices
The Cloud
Big Data
Machine LearningArtificial intelligence
CARS CONNECTED
BY 2020
90% 79BSMART-HOME
INDUSTRY BY 2020
WEARABLE
DEVICES BY 2020
173.4M 11.6BMOBILE CONNECTED
DEVICES BY 2020
Changes in customer behavior remain disruptive
BABY BOOMERS MILLENIALS GENERATION ALPHA
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5NCR Innovation Conference 2017: Confidential *NCR Internal study
SECURITY CHALLENGES INFILTRATING
FRAUDSTERSNOT BEING FARBEHIND
Innovation and convenience leads to…
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MALWARE
TRANSACTIONAL
FRAUD
External Risks
CUSTOMER
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F R A U D A N D S E C U R I T Y
ONLINE
OFFLINE
ID THEFTDEVICE
SPOOFING
IP SPOOFING
BLACK BOX
ATTACKS
NETWORK
ATTACKS
ACCOUNT
BREACH
PHISHING
MALWARE
DATA BREACH
CUSTOMERS MERCHANTS
TABLET LAPTOP CELL PHONE ATMCARD
RETAIL BRANCHES CALL CENTER MOBILE WALLETS SELF-SERVE BANKING
DIGITAL BANKING ISSUING BANKS PAYMENT PROCESSORSACQUIRING BANKS
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What Concerns You Most?
NCR Innovation Conference 2017: Confidential 9
POLL OPEN
1 Phishing 0%
2 ID Theft 0%
3 Payments Fraud 0%
4 Card Fraud 0%
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Fraudsters are inventive and gain through…
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Call Center authentication hacks
Synthetic ID Manipulation
Auto and Mortgage loan fraud
Phishing | Pharming |Hacking
3D-Secure fraud
Device Manipulation
Data Breach
Security and Fraud
Secure the front door
Logical attacks Know your customer (KYC)
Barricade the windows
Data/financial Loss Malware
Safeguard the back door DDoS Device spoofing
Protect the contents Reputation Customer experience
Enterprise Protection
11NCR Innovation Conference 2017: Confidential
Integration of Fraud, Risk, Security
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Separation of DomainsChanging Business and product
drive more IT risks
Industry responds – CHIP & PIN, EMV, 3D Secure
Technology Responds -Analytics
Disaster Recovery
Resilience
Intrusion
Remote access trojansKey Logging
Screen Capturing
Advanced persistent threats
HTML injection
Drive by downloadsMan-in-the browser
Man-in-the middle
DDoSProxy servers, DNS Poisoning
Bring your own device
PSD2
Email compromise
Chat Bots
Security
Policies Physical Controls Anti-Virus Access Controls Device hardening Segmentation Cybersecurity Risk
Data BreachAuthentication
Biometrics
IT Risks
Mainframe Mini Client Server Web ServicesCloud
Digital Banking
Open API
Omnichannel
Mobile Banking
IT Evolution
Check
Lost & Stolen Cards
Mail Fraud
Application Fraud
Cash Machine/ATM
Counterfeit card
Account Take Over Social Engineering
Card Not Present Cash Jackpotting
Fake Banking Apps
Phishing Websites
eCommerce
ID Theft
Cross - Border
Insider
Risk Management
Credit Risk Operational Risk Compliance Risk Payments Risk Reputation Risk Cybersecurity Risk
Phishing Emails
Fraud Risks
FRAUDSECURITY
Global ApproachSecure Devices , Secure Communications, Protect the Customer
AUTHENTICATION
DETECT
RESPOND
PREVENT
DETECT
MONITOR
ENDPOINT PROTECTION
STORAGE
NETWORK/ CHANNEL
SECURITY ARCHITECTURE
AUTHENTICATION
NCR Innovation Conference 2017: Confidential
Is Fraud part of your security organization?
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POLL OPEN
1 Yes 0%
2 No 0%
3 Don’t Know 0%
Operations
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People
Process
Technology
Of the following, which area is most at risk in your organization?
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POLL OPEN
1 Digital / Mobile Banking Protection 0%
2 End Point / ATM Security 0%
3 Payments Fraud Protection 0%
4 Don’t Know 0%
Key Themes to RememberChange is in the Air
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Gap Analysis
Identify how you operate
Technology
Security & Fraud handshake
Data
Enrichment and Analytics
Convergence
Proactive Posture
QUESTIONS?
18NCR Innovation Conference 2017: Confidential
You can earn 10 points toward the Innovation Game right now!
Please go to “Schedule” in the mobile app, find this session, and take a short survey to provide feedback.
Surveys will remain open for 2 hours.
Check in code is S689
19NCR Innovation Conference 2017: Confidential
Please give us your feedback!
INNOVATION CONFERENCE 2017
THANK YOUDena HamiltonSolution Manager, Financial Services/NCR
Please use theInnovation ConferenceEvent App to check-in to this sessionNCR Innovation Conference 2017: Confidential
