Convered Voice and Data (tIPicall and Exponential-e)

Converged Voice (SIP) & data breakfast briefing.

19th September 2012Name: Dave JoplinJob Title: Head of ChannelCompany: Exponential-e

Name: Steve HarringtonJob Title: Head of ChannelCompany: tIPicall

Name: Alan SawyerJob Title: European Business Development DirectorCompany: Tata communications

About tIPicall

For more information please visit our website:

www.tipicall.co.uk

Contact Us+44 (0) 203 328 4500 [email protected] www.tipicall.co.uk

tIPicall is the distribution brand of Glemnet Telecom

tIPicall is the exclusive distributor of TATA Communications Ltd for Hosted IP PBX and SIP trunking to the UK switchless reseller and dealer channels.

We are debt free and cash positive

tIPicall has launched a comprehensive range of hosted and centrally managed services including IP PBX, Contact Centre, SIP Trunking, inbound and outbound voice services.

tIPicall has 10 years of experience and expertise in the telecoms industry including 5 years of hosted IP and SIP trunking sales and support.

http://www.tipicall.co.uk/



mailto:[email protected]?subject=Contact%20via%20Tipicall%20Powerpoint%20Presentation


Dynamic DisruptionChanging the battlefield and basis of competition

Applied InnovationDelivering the benefits of technological innovation to market

Exponential-e What we do . . .

“We have pioneered the next generation of cloud deployments by refining the interoperability between the network and the cloud.

Our unique and innovative approach delivers the resilience, speed, control and versatility companies demand for their 24/7 non-stop compute platform.”

Lee Wade CEO

•Exponential-e leverages its own network to facilitate partners to deliver business critical services including cloud, voice, unified communications and connectivity.

•From business Internet to data centre as a service, to cloud aggregation, organisations large and small are running critical services underpinned by Exponential-e’s technological innovations.

•The difference between us and the rest, lies in how we deliver these services. Having our own network means we are able to define the way technology is used to deliver multiple services over one connection.

History of Applied Innovation

Exponential-e 2.0Smart Wires Technology2012 – Our 10 Year AnniversaryLaunch of Customer Charter

2002 2004 2005 - 2006 2007 2008 2010 2011 2012 2013

Founded in October 2002.

First UK company to launch

Internet over Ethernet

Introduced Intelligent Internet Routing Algorithm

Designed and built first ever

VPLS Network in Europe

First WholesaleSIP Interconnect requiring no CPE

First UK company to ‘unbundle Ethernet’. PowerNGN (Now Smart Internet) is launched

Exponential-e’s Ultra Low latency Ethernet Financial Trading

Network

Launch of Utilisation

based Cloud Services

Seminar “The Complementarity

of Next Generation

Network and Virtualisation.

Exponential-e as Cloud Visionaries

World First. Application

Management from the

cloud. A Cubed is launched.

Launch of New Voice

Aggregation Platform

Industry leading

Monitoring and

ticketing Portal

Investments in cloud, datacenter and network virtualization

Summary

• Projected £42m turnover • 210 employees• 1300 clients• 30% CAGR• Offices in London, Manchester, Theale & New York• 100GigE network reaching into 60 cities, Europe &

North America• And work to exacting international management

standards

ISO: 9001 ISO: 20000ISO: 27001

What does this partnership mean to you?

– Future Proofing Customer Requirements– Consolidation – Lock In – Margin Increase and Decreased Costs– Simplified Design – Unlocks new Opportunities – Total Control

Introduction to Exponential-e and tIPicall

Exponential-e and tIPicall Presentation

The benefits of VPLS to your business



2002

2004

2005 -

2006

2007

2008

2010

2011

2012

2013










Network




of Next Generation




Management from the


Launch of New Voice


Industry leading

Monitoring and

ticketing Portal


Virtual Private LAN Service (VPLS)

Private VPLS

London New York

Manchester



2002

2004

2005 -

2006

2007

2008

2010

2011

2012

2013










Network




of Next Generation




Management from the


Launch of New Voice


Industry leading

Monitoring and

ticketing Portal


Firstly, your customer connects to our network . . .

Customer

Smart Internet (the old PowerNGN)

Cloud-Enabled InternetDirect connectivity to Public Cloud Providers

Customer

Content Delivery Networks

Customer

200+ peer networks


Education, Media, Business, Consumer

Customer

Education, Media, Business, Consumer

200+ peer networks

Customer

Tier 1 Transit


70% of customer traffic is only 1 hop (1-2ms) away from its destination gateway. Only 30%goes via Internet transit

Our Next-Generation Network tIPicall SIP or tIPicall Hosted

SecureLow Latency

WAN Link

Private Cloud

Business GradeInternet

PublicInternet Feed

Business Grade Next-Generation Network

Layer 2Converged Access

using VLANs

Cloud



2002

2004

2005 -

2006

2007

2008

2010

2011

2012

2013










Network




of Next Generation




Management from the


Launch of New Voice


Industry leading

Monitoring and

ticketing Portal


Centralised Firewallall sites have independentaccess to the Internet Business Grade

Internet

Private VPLS

Existing Firewall

Manchester Reading

London

Managed Services & Co-Location

Two of the E-Commerce servers relocated into a public Data Centre

E-Commerce Servers

E-Commerce Servers

Create low cost Disaster Recovery solutions by effortlessly distributing servers to other offices

Distributed ClustersBusiness Grade

Internet

DDMZ VPLS

Our Next-Generation Network

London HQ

Manchester Reading

Business GradeInternet

Private VPLS

Geographically Diverse Servers running the Software



2002

2004

2005 -

2006

2007

2008

2010

2011

2012

2013










Network




of Next Generation




Management from the


Launch of New Voice


Industry leading

Monitoring and

ticketing Portal


The New Voice Aggregation Platform

SIP with Exponential-e Cloud

PBX and everything in the Cloud

The Exponential-e Solution

Spoke Site (DR)

iSCSI

Co-Location

iSCSI

DSLNetwork

Supplier/Exchange/Partner/Client Site

Hub site

Exponential-e VPLS Network

Business GradeInternettIPicall

Data VPLS

Voice VPLS


Our productstIPicall - powered by Tata Communications

tIPicall IP PBX is a network-based centrally hosted multi-tenant service.

Hosted IP PBXbuilt on the Tata Communications global SIP network providing the highest quality of voice across a Tier 1 carrier

SIP TrunkingtIPicall Hosted Global Contact Centre is a SIP-based Multimedia Contact Centre software solution.

Global Contact Centre

A range of Geo, Non Geo and International numbers managed via a web portal

Inbound ServicestIPicall broadband offers a variety of speeds and services, DSL Max , DSL 2+, Annex, SDSL solutions

Data

mailto:[email protected]


tIPicall SIP Trunking is built on the Tata Communications global IP network providing the highest quality of voice across a Tier 1 carrier at very competitive rates.

Our network and interconnects

How does it work? Technical requirements Systems

SIP trunks pricing starts from £1 per month rental


SIP Trunking




Why use SIP at all?

Functionality

Control

Future proof

Cost




tIPicall SIP capabilities System types

Gateways

Disaster recovery

International (Ships)

International numbering

Free calls



© Copyright 2012 Tata Com

munications Ltd. All rights reserved.

32The F1 FORMULA 1 logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related logos are trademarks of Formula One Licensing BV, a Formula One group company. All rights reserved

You may have heard of Tata?

Things have changed - new world in telecoms

Tata Group at a Glance

* Awarded in 2006 by the United States – India Business Council (USIBC)

$83.5 billionAnnual Revenue

>60%Non-India

Over 140Years in Operation

Only Indian entityon Forbes’ List of World’s 20 Most Reputed Companies*

#65Worldwide Brand

(Source: Brand Finance)

395,000Employees Worldwide

#11Most Reputed Company

(Source: Reputation Institute)

Over 100Operating Companies in 7 Sectors

Across 6 Continents

UKGroup’s Largest Market

35

Worlds largest carrier – 50+ billion minutes PA



Tata Communications | At a glance

industry leader #1 international voice

carrier #1 submarine cable owner #1 mobile signalling #5 IP transit provider fastest growing tier one

operator #1 in enterprise data in

India

state-of-the-art infrastructure over 210,000km of owned

fibre member of over 80 cable

consortiums 400 PoPs more than 110,000 sq m of

data centre space in 20 countries

legacy-free transport networks

customers 1,600 carriers 785 mobile operators 10,000 corporate customers 74,000 SME customers 650 corporate customers in

South Africa customers in 197 countries

50 billioninternational minutes carried 2010-11

73 millionvoice database transactions per day

3,600 PbitIP traffic carried per month

75%of all inter-carrier Telepresence calls

+75%

20Tb/s

99.7%

1.2 millioninternational circuits in operation

over 1 in 6 of all international calls

of the world’s GDP reached by our services

IP traffic carried, over 2009/10

submarine cable capacity

25% of world’s lit capacity



Next Generation Network Reliability & Quality



Global Network Reach in 190 Countries



Growing market share

Tata Communications

International wholesale traffic of major carriers



Customer References

A Fortune 500 USA headquartered global leader in business and technology services- Manage outgoing and incoming voice for 30 delivery centers

A global leader in networking equipment – Carry voice traffic for WebEx Collaboration Service globally

A British based telecommunications services company– Primary supplier of their international voice termination services


Client examples

City company DR

Multiple sites UK MPLS

International sites local breakout

Green field site Expo-e




Hosted IP PBX Multi-tenant SIP based IP PBX solution that provides

flexibility and easy browser based management of all tenants’ specific configurations.

The hosted PBX integrates fixed and mobile telephony, soft and hard phones, integrates legacy PBXs (through SIP media gateways).

Hosted seats from £5.00 per month rental

Hosted seat on iPhone and Android




Network services Call recording

International number presentation

Fraud monitoring

BGP peering

Diverted number presentation

Multi site failover

Usage warnings




tIPicall Resale Proposition White label

Own branded web portal and

sales and marketing materials

Competitive pricing

Account Management

Free Sales and technical training




tIPicall Service & Support Flexible levels to suit reseller Support available up to 24 x 7

helpdesk provides monitoring,

maintenance and management 1st and 2nd line support Dedicated help desk number




tIPicall Billing Bureau service with

branded billing revenue

collection and DDM

Or monthly CDR



Any Questions?

Convered Voice and Data (tIPicall and Exponential-e)

Technology

Transcript of Convered Voice and Data (tIPicall and Exponential-e)