Conventional System
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Transcript of Conventional System
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Conventional System
Conventional treatment consists of the following unit processes: coagulation, flocculation,
clarification, and filtration, and is typically followed by disinfection at full-scale. Figure 1
describes conventional treatment. Conventional treatment is often preceded by pre-
sedimentation, may be accompanied by powdered activated carbon (PAC) addition, utilize
granular activated carbon (GAC) as a filter media, and in some cases be followed by GAC
adsorption. Conventional treatment is often preceded by pre-oxidation, or oxidation takes
place concurrently. Oxidants common to conventional treatment are chlorine, chloramine,
chlorine dioxide or permanganate. Occasionally membrane processes, either membrane
filtration or ultrafiltration, accompany conventional treatment.
In coagulation, a positively charged coagulant (usually an aluminum or iron salt) is added to
raw water and mixed in the rapid mix chamber. The coagulant alters or destabilizes
negatively charged particulate, dissolved, and colloidal contaminants. Coagulant aid
polymers and/or acid may also be added to enhance the coagulation process. Turbidity and
total organic carbon (TOC) are measures of particulates and dissolved organics impacting
coagulation.
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During flocculation, gentle mixing accelerates the rate of particle collision, and the
destabilized particles are further aggregated and enmeshed into larger precipitates.
Flocculation is affected by several parameters, including the mixing speed, mixing intensity
(G), and mixing time. The product of the mixing intensity and mixing time (Gt) is frequently
used to describe the flocculation process.
There are two primary destabilization mechanisms in drinking water treatment: charge
neutralization and sweep flocculation. The mechanism is dependent upon the coagulant
dose. Most drinking water treatment plants operate using sweep flocculation, which
requires a higher coagulant dose, rather than charge neutralization. In charge neutralization,
the positively charged metal coagulant is attracted to the negatively charged colloids via
electrostatic interaction. Flocs start to form during the neutralization step as particle
collisions occur. Adding excess coagulant beyond charge-neutralization results in the
formation of metal coagulant precipitates. These metal hydroxide compounds (e.g., Al(OH)3
or Fe(OH)3) are heavy, sticky and larger in particle size. Sweep flocculation occurs when
colloidal contaminants are entrained or swept down by the precipitates as they settle in the
suspension.
The optimal pH range for coagulation is 6 to 7 when using alum and 5.5 to 6.5 when using
iron. For high alkalinity water, excessive amounts of coagulant may be needed to lower the
pH to the optimal pH range. In these cases, it may be beneficial to use acid in addition to the
coagulant to reduce the amount of coagulant needed and effectively lower chemical costs.
Enhanced coagulation is now widely practiced for removing disinfection byproduct (DBP)
precursors, and it also removes inorganics, particulates, and color causing compounds.
Removing these contaminants using coagulation depends on the amount of coagulant
added. It is important to determine the optimal dose for coagulation; insufficient doses will
not effectively destabilize the particles and adding excessive doses can cause detrimental
effects such as re-stabilization, excessive sludge production, or corrosion.
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Water quality parameters such as pH, temperature, and alkalinity may dictate effectiveness
of the coagulation-filtration process. The pH during coagulation has a profound influence on
the effectiveness during the destabilization process. The pH controls both the speciation of
the coagulant as well as its solubility, and it also affects the speciation of the contaminants.
For high alkalinity water, an excessive amount of coagulant may be required to lower the pH
to the optimal pH ranges (alum pH 6 to 7, iron 5.5 to 6.5). Temperature also impacts the
coagulation process because it affects the viscosity of the water. Thus lower temperature
waters can decrease the hydrolysis and precipitation kinetics. For some treatment
objectives, other parameters like iron, manganese or sulfate impact coagulation. Some of
the alternative coagulants such as polyaluminum chloride (PACl) can be advantageous over
the traditional coagulants in low temperature conditions as these coagulants are already
hydrolyzed, and therefore temperature tends to have less effect on the coagulation process.
Following flocculation, agglomerated particles enter the clarification unit where they are
removed by sedimentation by gravity or are floated and skimmed from the surface of the
clarification unit. In the sedimentation processes, the majority of the solids are removed by
gravitational settling; particles that do not settle and are still suspended are removed during
the filtration process. Sedimentation is generally accomplished in rectangular or circular
basins and is often enhanced by the addition of inclined plates or tubes which increase
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effectiveness of the process by effectively increasing the surface area of the sedimentation
basin. Dissolved air flotation (DAF) is another clarification process in which air is diffused as
fine bubbles and suspended particles are floated to the surface and removed by skimming.
Generally, DAF is most effective for small, fine, low-density particles like algae and may not
be effective is all instances. Like conventional sedimentation, solids not removed by DAF are
removed during filtration.
Two parameters frequently used to describe the clarification process are the overflow rate
and the detention time. The overflow rate is the process loading rate and is usually
expressed in gpm/sf or gpd/sf. Overflow rates for conventional sedimentation generally
range from 0.3 to 1 gpm/sf (500 to 1500 gpd/sf). Overflow rates for other processes can
vary significantly. There are proprietary sand-ballasted clarification systems that have been
demonstrated to operate effectively at overflow rates as high as 20 gpm/sf. Typical
detention times range from 1 to 2 hours, although many states require up to 4 hours for
full-scale surface water treatment.
The most commonly used filter type in the conventional treatment process is a dual-media
filter comprised of anthracite and sand; however, mono-media (sand), multi-media (garnet,
anthracite, and sand), and other media configurations, including the use of granular
activated carbon, are also used in drinking water treatment. During filtration, the majority
of suspended particles are removed in the top portion of the filter media. Filters are
backwashed to dislodge and remove particles trapped within the filter bed, to reduce head
loss (pressure build up), and to keep the filter media clean.
The filter loading rate is a measure of the filter production per unit area and is typically
expressed in gpm/sf. Typical filter loading rates range from 2 to 4 gpm/sf; however, higher
filter loading rates, 4 to 6 gpm/sf, are becoming more common at full-scale. This can be a
critical parameter because it determines the water velocity through the filter bed and can
impact the depth to which particles pass through the media. The filter run time describes
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the length of time between filter backwashes during which a filter is in production mode.
The filter run time is not only an indicator of the effectiveness of prior treatment (i.e., the
ability of the coagulation and clarification steps to remove suspended solids), but also plays
a role in the effectiveness of the filter itself. Filter performance, particularly with regard to
particulate contaminants, is often poorest immediately following a backwash. As the filter
run time increases and the concentration of solids in the media increases, the filtration
process often performs better with regard to particulate contaminant removal.
Residuals generated by the conventional treatment process include coagulation solids
(sludge) and spent backwash. Spent backwash is often returned to the treatment process as
a means to minimize water loss. Sludge may also be recycled to minimize coagulant and
coagulant aid doses and improve process performance. Process solids (i.e., coagulation
sludge and filtered solids) will contain elevated concentrations of contaminants removed
during the treatment process. Depending on the source water concentration of a particular
contaminant and any disposal limitations, it may be necessary evaluate the disposal of
process solids with respect to state and local hazardous waste regulations.
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Membrane Filtration
Membranes have been used in water and wastewater applications since the 1960's.
However, initially membrane processes were felt to be too expensive for this field, and were
only applied in niche applications or special circumstances. This changed during the 1990's
due to the emergence of several drivers, including legislation to achieve improved
treatment standards, and resource scarcity, which created the need to use membranes on
saline or wastewater sources. The rapid uptake of membranes since 2000 has led to a
dramatic fall in costs, to the extent that membranes now often compete with conventional
processes, while achieving much better quality standards.
There are two classes of membrane process used in the water and wastewater field. The
first category includes reverse osmosis (RO) and nanofiltration (NF). These membranes have
a dense non porous separating layer cast onto a porous support, and are used for the
removal of dissolved substances. The second category is membrane filtration, in which a
micro-porous separating layer provides a barrier to the finest particles present in the feed
source but allows dissolved components to pass through. Membrane filtration is often used
as a treatment process in its own right, but may also be used as pre-treatment to an RO
stage.
An early application was in the use of RO and membrane filtration for industrial water
treatment, either for general process water use or for ultrapure water production. This has
now been surpassed in importance by the use of membrane filtration in drinking water
treatment to remove turbidity and provide a disinfection barrier, particularly to parasitic
microorganisms such as cryptosporidium and giardia.
One of the longest established uses for membranes in water treatment is in the use of RO
for desalinating seawater. Even in the Middle East where energy is cheap, RO has recently
taken over from distillation processes as the preferred technology for most duties. A recent
new application of membranes in desalination is in the use of membrane filtration as a pre-
treatment to RO, and this area has grown at a dramatic rate since 2005.
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Last but not least, membranes are now being used in the newly emerging application of
wastewater reuse, the fastest growing and potentially most promising membrane
application in the water industry. In fact, membranes have been an enabling technology for
this application, since without membranes, wastewater treatment to a standard
guaranteeing quality and security would be too difficult and costly.
RO is required to ensure that dissolved organics, and sometimes salts, are removed to a
sufficient extent. Membrane filtration is needed as a pre-treatment to the RO, and this
application will form the subject this paper. Without membrane pre-treatment, stable
operation of the RO has been found to be unachievable, so the advent of the membrane
filtration boom for drinking water in the late 1990's enabled the commercial realization of
this application.
Technology
There are two types of membrane filtration technology for water and wastewater
treatment, namely ultrafiltration (UF) and microfiltration (MF). UF has pores of 0.010.02
m, while MF for water treatment has pores of 0.04 0.10 m. In wastewater applications,
coarser MF pore sizes of 0.2 and 0.4 m can be used, but the finer MF membranes for water
duties are also suitable. The separation spectrum illustrated in Figure 1 shows the particle
size that the different filtration technologies are designed to address, with some examples
of common challenges.
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The figure shows that membrane filtration is two to three orders of magnitude coarser than
RO. MF removes common particles found in water including bacteria and other microbial
organisms, while UF removes viruses in addition, thereby providing a physical disinfection
barrier. For RO pre-treatment of wastewater, membrane filtration is normally used in
combination with coagulation to control fouling, ensure operational stability and improve
removals of dissolved organics.
Resources
Water resources are under pressure from increasing population, especially in arid regions,
and greater use of water per capita due to economic development. Some attempts have
been made to reduce water usage through conservation programmes, but so far this has
just had the effect of containing growth.
Not only is demand rising, but traditional resources will become less available in the future.
Water supply is currently obtained mainly from freshwater resources, as illustrated by Table
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1 below [1]. Surface water is the most important water resource, but groundwater is also a
significant contributor accounting for 36% of total. New resources such as desalination and
wastewater reuse accounted for just 0.5% of the total in 2005. However, the balance of
resource supply will undergo a fundamental change in the coming decades. Groundwater is
effectively a non-renewable resource. Millennia are required for groundwater resources to
accumulate, but these resources can be depleted in just a few years.
Combined with the inexorable reduction of groundwater availability, the quality of
groundwater is under threat due to a variety of factors, such as saline intrusion near the
coast as the water table declines due to over abstraction. Also groundwaters are becoming
contaminated by industrial and agricultural residuals caused by increasing fertiliser and
pesticide since the Second World War. The effect of this activity has taken some decades to
become established, but since the early 1990's, treatment processes have been required in
the developed world for groundwater sources to control contaminant levels.
In the long term, new sources such as desalination and wastewater reuse will have to
replace groundwater, and the beginning of this trend has already started to occur. Growth
of novel resources significantly above the underlying growth rate of water use is therefore
assured for the foreseeable future. On top of this, the growth rates for membrane filtration
processes will be even greater, as membranes become established as the dominant
technical solution. Thus currently desalination and wastewater reuse markets have annual
growth rates of 8% and 14% respectively, but the use of membrane filtration in these
applications is growing at 17% or more [1,2].
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Currently, 10% of water abstracted is collected as wastewater, and just under half of this is
treated prior to disposal [1]. However, only a small fraction of treatment is to a reuse
standard. Wastewater is therefore available as an abundant resource for treatment to a
reuse standard. Most reuse at the moment is destined for industry and agriculture, with just
11% for municipal use. However, municipal applications are undergoing dramatic growth,
which will be illustrated by the case study at the end of the paper.
Energy Use
Unfortunately, these novel water sources require much more energy for treatment than
traditional freshwater resources, and this will become a major consideration for the future.
In particular, desalination is very energy intensive, and this provides an important
motivation for developing wastewater reuse as the default option where resource
constraints occur, leaving desalination for situations where there is no other choice. Energy
efficiency in water supply is now recognised as a major driver for the selection of alternative
resources.
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Ion Exchange
The ion exchange technology is used for different water treatment applications:
Softening (removal of hardness)
De-alkalisation (removal of bicarbonate)
Decationisation (removal of all cations)
Demineralisation (removal of all ions)
Mixed bed polishing
Nitrate removal
Selective removal of various contaminants
Softening
Natural water contains calcium and magnesium ions (see water analysis) which form salts
that are not very soluble. These cations, together with the less common and even less
soluble strontium and barium cations, are called together hardness ions. When the water
evaporates even a little, these cations precipitate. This is what you see when you let water
evaporate in a boiling kettle on the kitchen stove.
Hard water also forms scale in water pipes and in boilers, both domestic and industrial. It
may create cloudiness in beer and soft drinks. Calcium salts deposit on the glasses in your
dishwasher if the city water is hard and you have forgotten to add salt.
Strongly acidic cation exchange resins (SAC, see resin types) used in the sodium form
remove these hardness cations from water. Softening units, when loaded with these
cations, are then regenerated with sodium chloride (NaCl, table salt).
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Reactions
Here the example of calcium:
2 R-Na + Ca++ ---> R2-Ca + 2 Na+
R represents the resin, which is initially in the sodium form. The reaction for magnesium is
identical.
The above reaction is an equilibrium. It can be reversed by increasing the sodium
concentration on the right side. This is done with NaCl, and the regeneration reaction is:
R2-Ca + 2 Na+ ---> 2 R-Na + Ca++
What happens to the water
Raw water softened water
The water salinity is unchanged, only the hardness has been replaced by sodium. A small
residual hardness is still there, its value depending on regeneration conditions.
Uses of softeners:
Treatment of water for low pressure boilers
In Europe, most dishwashers have a softening cartridge at the bottom of the
machine
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Breweries and soft drink factories treat the water for their products with food grade
resins
Softening the water does not reduce its salinity: it merely removes the hardness ions and
replaces them with sodium, the salts of which have a much higher solubility, so they don't
form scale or deposits.
De-alkalisation
This particular process uses a weakly acidic cation resin. This resin type is capable of
removing hardness from water when it also contains alkalinity. After treatment, the water
contains carbon dioxide, that can be eliminated with adegasifier tower.The cation resin is
very efficiently regenerated with an acid, usually hydrochloric acid.
Reactions
Here the example of calcium:
2 R-H + Ca++(HCO3)2 R2-Ca + 2 H++ 2 HCO3
and the hydrogen cations combine with the birarbonate anions to produce carbon dioxide
and water:
H++ HCO3
CO2+ H2O
What happens to the water
Raw water
WAC (H)
Decarbonated water
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Recombination of hydrogen and bicarbonate and removal of carbon dioxide with the
degasifier:
Decarbonated water
DEG
Degassed water
The salinity has decreased. Temporary hardness is gone
De-alkalisation is used:
In breweries
In household drinking water filters
For low pressure boilers
As a first step before the SAC exchange in demineralisation
De-alkalisation reduces the salinity of water, by removing hardness cations and bicarbonate
anions.
Decationisation
The removal of all cations is seldom practiced, except as a first stage of the demineralisation
process, or sometimes in condensate polishing where the decationiser precedes a mixed
bed unit. A strongly acidic cation exchange resin (SAC) is used in the H+form.
Reactions
Here the example of sodium, but all cations react in the same way:
R-H + Na+
R-Na + H+
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The equilibrium reaction is reversed for regeneration by increasing the hydrogen
concentration on the right side. This is done with a strong acid, HCl or H2SO4:
R-Na + H+ R-H + Na
+
What happens to the water
Raw water
SAC (H)
Decationised water
DEG
Decat + degassed
water
In the second step, adegasifieris used again to remove the carbon dioxide formed by
combining the bicarbonate anions and the released hydrogen cation. The water salinity isreduced, and the water is now acidic. A small sodium leakage is shown.
Demineralisation
For many applications, all ions in the water must be removed. In particular, when water is
heated to produce steam, any impurity can precipitate and cause damage. As there are
cations and anions in the water, we must use two different types of resins: a cation
exchanger and an anion exchanger. This combined arrangement produces pure water, as
presented in thegeneral introduction. Demineralisation is also called deionisation. The
cation resin is used in the hydrogen form (H+) and the anion resin in the hydroxyl form (OH
), so that the cation resin must be regenerated with an acid and the anion resin with an
alkali.
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Adegasifier is used to remove the carbon dioxide created after cation exchange when the
water contains a significant concentration of bicarbonate.
The cation resin is usually located before the anion resin: otherwise if the water contains
any hardness, it would precipitate in the alkaline environment created by the OH
form
anion resin as Ca(OH)2or CaCO3, which have low solubility.
Layout SAC(DEG)SBA
Let us first consider a simple demineralisation system comprising a strong acid cation
exchange resin in the H+form, a degasifier (optional) and a strong base anion exchange resin
in the OH
form. The first step is decationisation as shown above:
RSAC-H + Na+ RSAC-Na + H
+
With calcium insead of sodium (also valid for magnesium and other divalent cations):
2 RSAC-H + Ca++
(RSAC)2-Ca + 2 H+
In the second step, all anions are removed with the strong base resin:
RSBA-OH + Cl
RSBA-Cl + OH
The weak acids created after cation exchange, which are carbonic acid and silicic acid
(H2CO3and H2SiO3) are removed in the same way:
RSBA-OH + HCO3
RSBA-HCO3
+ OH
And finally, the H+ions created in the first step react with the OH
ions of the second step to
produce new molecules of water. This reaction is irreversible:
H++ OH
H2O
1 & 2: Cation exchange beginning with the removal of temporary hardness (WAC, as in
dealkalisation) followed by the removal of all remaining cations (SAC):
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Raw water
WAC (H)
Decarbonated water
SAC (H)
Decationised water
3 & 4: Anion exchange begining after degassing with the removal of strong acids (WBA)
followed by the removal of weak acids (SBA):
Decat + degassed
water
WBA (FB)
Partially
demineralised
SBA (OH)
Demineralised water
A full demineralisation line is shown below, with a cation exchange column (WAC/SAC),
adegasifier,an anion exchange column (WBA/SBA), and a polishing mixed bed unit. The use
of a weakly acidic resin and the degasifier column are conditioned by the presence of
hardness and alkalinity in the feed water, as explained in the previous sections.
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A demineralisation line (click to enlarge)
Regeneration
Regeneration is done inthoroughfare,which means that the regenerant first goes through
the strong resin, which requires an excessof regenerant, and the regenerant not consumed
by the strong resin is usually sufficient to regenerate the weak resin without additional
dosage.
The cation resins are regenerated with a strong acid, preferably HCl, because H2SO4can
precipitatecalcium.
The anion resins are regenerated with caustic soda.
Ads by surf and keep
Regeneration of the demineralisation line (click to enlarge)
The quality obtained is the same as in the simple SAC-SBA layout, but because the weak
resins are practicallly regenerated "free of charge", the regenerant consumption is
considerably lower. Additionally, the weak resins have a higher operating capacity than the
strong resins, so the total volume of ion exchange resins is reduced.
Uses
Examples of demineralisation:
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What happens to the water
Practically nothing is left:
Demineralised water
SAC (H) + SBA
(OH)
Nothing is left
Mixed bed polishing produces a water with less than 0.1 S/cm conductivity. With
sophisticated design and appropriate resins, the conductivity of pure water (0.055 S/cm)
can be achieved. Residual silica values can be as low as 1 g/L.
The pH valueshould not be used as a process control, as pH meters are unable to operate at
1 S/cm conductivity or below.
Uses
Treatment of water pre-demineralised with ion exchange resins
Polishing of reverse osmosis permeate
Polishing of sea water distillate
Treatment ofturbine condensate in power stations
Treatment of process condensate in various industries
Production of ultra-pure water for the semiconductors industry
Service de-ionisation(with off-site regenerated columns)
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Nitrate removal
Nitrate can be removed selectively from drinking water using strong base anion resins in the
chloride cycle, i.e. regenerated with a NaCl brine. The reaction is:
RSBA-Cl + NO3
RSBA-NO3+ Cl
What happens to the water
Raw water
SBA (Cl)
Denitrated water
Conventional SBA resins can be used, but they also remove sulphate from water. See
theselectivity table. Depending on the resin type, some (selective resins) or all (non-
selective) sulphate is removed. Bicarbonate is only removed partially at the beginning of the
service run.
Uses
Mainly municipal water treatment
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Selective removal of various other contaminants
Selective removal of metals and other contaminants is mainly used for drinking water and
for waste. Many of these applications require special resins: chelating resin making stable
metal complexes, for instance.
Examples
Removal of boron (boric acid) from drinking water
Removal of nitrate from drinking water (shownabove)
Removal of perchlorate from drinking water
Removal of heavy metals from waste: Cd, Cr, Fe, Hg, Ni, Pb, Zn
In many of these applications, a residual concentration in the g/L range is possible.
Some contaminants are difficult to remove with ion exchange, due to a poor selectivity of
the resins. Examples: As, F, Li. See theperiodic systemof the elements with some ion
exchange data.
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Air Stripping
Air stripping is a full-scale technology in which volatile organics are partitioned from ground water
by greatly increasing the surface area of the contaminated water exposed to air. Types of aeration
methods include packed towers, diffused aeration, tray aeration, and spray aeration.
Air stripping involves the mass transfer of volatile contaminants from water to air. For ground water
remediation, this process is typically conducted in a packed tower or an aeration tank. The typical
packed tower air stripper includes a spray nozzle at the top of the tower to distribute contaminated
water over the packing in the column, a fan to force air countercurrent to the water flow, and a
sump at the bottom of the tower to collect decontaminated water. Auxiliary equipment that can be
added to the basic air stripper includes an air heater to improve removal efficiencies; automated
control systems with sump level switches and safety features, such as differential pressure monitors,
high sump level switches, and explosion-proof components; and air emission control and treatment
systems, such as activated carbon units, catalytic oxidizers, or thermal oxidizers. Packed tower air
strippers are installed either as permanent installations on concrete pads or on a skid or a trailer.
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Aeration tanks strip volatile compounds by bubbling air into a tank through which contaminated
water flows. A forced air blower and a distribution manifold are designed to ensure air-water
contact without the need for any packing materials. The baffles and multiple units ensure adequate
residence time for stripping to occur. Aeration tanks are typically sold as continuously operated skid-
mounted units. The advantages offered by aeration tanks are considerably lower profiles (less than 2
meters or 6 feet high) than packed towers (5 to 12 meters or 15 to 40 feet high) where height may
be a problem, and the ability to modify performance or adapt to changing feed composition by
adding or removing trays or chambers. The discharge air from aeration tanks can be treated using
the same technology as for packed tower air discharge treatment.
Modifying packing configurations greatly increase removal efficiency. A recent innovation is the so-
called low-profile air stripper that is offered by several commercial vendors. This unit packs a
number of trays in a very small chamber to maximize air-water contact while minimizing space.
Because of the significant vertical and horizontal space savings, these units are increasingly being
used for ground water treatment.
Air strippers can be operated continuously or in a batch mode where the air stripper is intermittently
fed from a collection tank. The batch mode ensures consistent air stripper performance and greater
energy efficiency than continuously operated units because mixing in the storage tanks eliminates
any inconsistencies in feed water composition.
The eventual duration of cleanup using an air stripping system may be tens of years and depends on
the capture of the entire plume from the ground water
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With two treatment plants for drinking water and one treatment plant for recycled water, we can
process up to 61 million gallons per day. Our pipeline system pumping units can deliver up to 38,000
gallons per minute. Water may be piped directly to you or into a tank until needed. Because of
Marin's hilly terrain, about 90 percent of the water must be pumped at least once before it reaches
the tap. Some water is pumped up to six times.
Our pipes range in size from the 3/4-inch pipe that connects your water meter to our main to the 42-
inch transmission pipes that carry source water to the treatment plants. The pipes are made of
various materials, depending on when and where they were installed. Since the late 1970s, however,
we've installed only welded steel and polyvinyl chloride (plastic) mains due to their expected long
life spans
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Question 2: Explain the source of Non Returned Water (NRW)
a.Distribution pipe
After passing the treatment process, the water stored in the storage tank is distributed through the
distribution system. Water distribution can be done with the method:
A. Gravity
B. Pump to distribution pipe
C. The pump and reservoir
Common features that are in the water distribution system are:
i. Able to provide adequate clean water
ii. Distribution system to be effective.
iii. Piping system capable of supplying water continuously with minimal maintenance.
iv. Materials used for the distribution pipes shall be durable and long-term adverse impact to
customers
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Distribution system must be economic in terms of design, layout and construction
Meter under registration
Apparent losses are usually caused by water theft, billing errors, or revenue meter under-
registration. While the first two causes are directly related to water utility management and may be
reduced by improving company procedures, water meter inaccuracies are considered to be the most
significant and hardest to quantify. Water meter errors are amplified in networks subjected to water
scarcity, where users adopt private storage tanks to cope with the intermittent water supply. The
aim of this paper is to analyse the role of two variables influencing the apparent losses: water meter
age and the private storage tank effect on meter performance. The study was carried out in Palermo(Italy). The impact of water meter ageing was evaluated in laboratory by testing 180 revenue meters,
ranging from 0 to 45 years in age. The effects of the private water tanks were determined via field
monitoring of real users and a mathematical model. This study demonstrates that the impact on
apparent losses from the meter starting flow rapidly increases with meter age. Private water tanks,
usually fed by a float valve, overstate meter under-registration, producing additional apparent losses
between 15% and 40% for the users analysed in this study