Controlling (Shiva

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    CONTAINS:-

    Definition of control

    Need of control

    Types of Control

    Steps in a control process Control Techniques

    Problems in the Control process

    The Planning-Controlling Link

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    DEFINITIONOFCONTROL

    -Is the process of monitoring activities to ensure that theyare being accomplished as planned and of correcting any

    significant deviations

    In the words of E.F.L. Brech, Control is checking current

    performance against predetermined standards contained in

    the plan, with a view to ensuring that adequate progress

    and satisfactory performance.

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    DEFINITION CONTD.

    In the words of George R Terry, Controlling is

    determining what is being accomplished, that theperformance takes place according to plans.

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    NEEDFORCONTROL

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    1. To measure progress:-

    control process measure progress toward goals

    2. To uncover deviations :-

    Major events which tends to pull an organization offtarget are as follows:

    Change

    Objective and comprehensible

    Flexible

    Economic Prescriptive and operational

    Acceptable to organization members

    Reveal exceptions at strategic points

    Motivate people to high performance

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    TYPESOF CONTROL

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    1. Feedforward Control:-

    A type of control that focuses on preventing anticipated problems

    since it takes place in advance of the actual work activity.

    Taking managerial action before a problem occurs.

    Feedforward controls are desirable because they allow manager to

    prevent problems rather than having to correct them later after the

    damage.

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    TYPESCONTD..

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    2. Concurrent Control:-

    A types of control that takes place while a work activity is inprogress

    Manager can correct problems before they become too

    costly

    3. Feedback Control:-

    A types of control that takes place after a work activity is

    done.

    Major drawback of feedback control is that by the time themanager has the information, the problems have already

    occurred and led to waste or damage.

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    STEPSINACONTROLPROCESS

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    1. Establishing Standards

    Standard tends of following types:-

    Physical Standards,

    Cost standards,

    Revenue standards,

    Capital standards andIntangible standards

    - First step in control process is to established

    standards against which result can be measured.

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    STEPSCONTD.

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    2. Measuring and Comparing Actual results Against

    Standards:-

    - Second step in the controlling process is to measure the

    performance and compare it with the predetermined

    standards.

    3. Taking corrective action:-

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    CONTROLTECHNIQUES

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    Old control techniques

    Budgeting

    Sales Budgets

    Selling and Distributing Budget

    Capital Expenditure Budget

    production Budget

    Cash Budget

    Master Budgets

    Production Cost Budget

    - Preparation of budget is, in effect, the step of establishing

    standards

    Types of Budgets:

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    Standard Costing

    Standard Costing s the one of the techniques of cost control and it isbeing increasingly used by modern business concerns for the purpose

    of the cost reduction and control.

    CONTROLLINGTECHNIQUESCONTD

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    markup on actual cost

    System of accounting under which each departmental head is main

    responsible for the performance of his department

    Markup on standard cost

    Negotiated prices

    Market prices

    Responsibility Accounting

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    CONTROLLINGTECHNIQUESCONTD

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    Financial Statement and Ration Analysis

    The ratios most commonly used by organization are as follows

    Liquidity ratios

    Debt ratios

    Profitable ratios

    Operating ratios

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    CONTROLLINGTECHNIQUESCONTD

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    Returns on investment

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    CONTROLLINGTECHNIQUESCONTD

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    Internal and External Audit

    Top Management

    sale

    Internal and External Audit

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    PROBLEMSINTHECONTROLPROCESS

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    1. Magnitude of change

    2. Time rate of change

    5. Workers, Resistance

    4. Erroneous Standards

    3. Information overload

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    THE PLANNING AND CONTROLLING LINKS

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