Continuous Quality Improvement and Process Evaluation€¦ · Microsoft PowerPoint - Continuous...
Transcript of Continuous Quality Improvement and Process Evaluation€¦ · Microsoft PowerPoint - Continuous...
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ND RPE CQI AND PROCESS EVALUATION
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PROCESS EVAL AND CQI WEBINAR OVERVIEW
Definitions and relevant purposes
Methods and examples for implementation
Next steps
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PROCESS EVALUATION
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PROCESS EVALUATION
Data collected as work is going on or as a concrete activity is being carried out to help inform and improve your program
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Program Monitoring
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Program Improvement
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Develop effective program models
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TYPES OF PERFORMANCE MEASURES
EffectivenessEfficiencyQualityTimelinessProductivitySafety
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What’s the activity you are collecting data on?
How are you going to use the data?
What do you want to know?
What’s the best way to collect the data?
Where/who will it be collected from?
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PROCESS EVALUATION EXAMPLE FROM STATE LOGIC MODELS
Question: Are we implementing our plan as intended?Data source: SCBT does Document Review of Logic Models every 6 months
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CONTINUOUS QUALITY IMPROVEMENT
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CONTINUOUS QUALITY IMPROVEMENT - CQI
Refers to using process evaluation data to improve your strategies, programs and activities
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PLAN-DO-STUDY/CHECK-ACT (PDSA/PDCA)
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PLAN
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DO
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STUDY/ CHECK
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ACT
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CQI EXAMPLES FROM ND RPE Administer event (meetings, trainings, etc…) evaluations Conduct event (meetings, trainings, etc…) debriefs Hold monthly SCBT meetings to review event (meetings, trainings, etc…) evaluations and conduct debriefs in an effort to make immediate course corrections (see Event Debrief Form and Event Evaluation Form) Hold monthly SCBT meetings to develop evaluation data collection tools and to analyze available evaluation data to determine if outcomes are being met or if changes in implementation are necessary
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DISCUSSION
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METHOD IDEAS
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STAKEHOLDER ENGAGEMENT
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TOOLKIT RESOURCES AND RPE EXAMPLES
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PLANNING TOOL
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INTERVIEW GUIDE
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ACTIVITY OBSERVATION
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MEETING DEBRIEFS
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DOCUMENT REVIEW
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PLACEMATS
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DATA COLLECTION DEBRIEF
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TOP METHODS
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MEETINGS AND INFORMAL CONVERSATIONS
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Surveys
Focus groups
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Reports
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STAKEHOLDER ENGAGEMENT
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DOCUMENTATION
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EVALUATION PLANType of Activity
Types of Questions DataCollection Methods
Possible Sources or Respondents
Movie screening
‐‐To what extent did the event go as planned?‐‐What went well? ‐‐Stumbles?‐‐What lessons will be helpful to apply to the next event?
Focus group or meeting debrief
Event planners
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BRINGING IT ALL TOGETHER
Process evaluation definition and usesProgram monitoring and improvement, model
developmentCQI definition and uses
Plan, Do, Study, ActMethod examples Evaluation Plan tableDocumentation