Continuing operations in a modern and efficient manner

John Zeppos, OTE Group Business Continuity Management Deputy Director August 2012

Continuing Operations in a modern and efficient manner

Strategic Thinking Happy Shareholders

BCM can not be an obligation

John Zeppos /Continuing Operations in a Modern & Efficient Manner / 29.08.2012 @ Davos 2

Sledgehammer to crack a nut Best plan = your plan

Fit for purpose & Ownership


Priorities can never differ

Human Resources Buildings, Technology

Infrastructure

Business Processes,

Technology & IT


How has Business Continuity Management Developed?

1970s

• USA - Natural Disasters

• UK - Irish Terrorist attacks : resulted in the “Disaster-Recovery” approach in the UK to deal with the aftermath of an event

1980s

• BCM professionals recognised the need to understand the Impact to the Business – hence BIA, Risk Assessment etc

1990s

• Holistic approach intended to reduce risks and resulting impacts

• US standard NFPA 1600 – a recommended approach for Disaster Management – based on Natural, Human or Technological disasters

2000s

• Standards Start to be developed • 2003/2004 PAS56 - UK - never developed into a full standard

• NFPA1600 USA – became programme based

• BS25999 – Code of Practice & Specification (2006/7) – organisations able to be independently certified

• Management System approach aligned with existing Management Systems

• Lifecycle to ensure that the business is protected – not Disaster and then Recover

Current situation

• BS25999 formed the key input to the BCM ISO standard (ISO22301)

• ISO22301 Standard May 2012

5 John Zeppos /Continuing Operations in a Modern & Efficient Manner / 29.08.2012 @ Davos


Raising Awareness = Increasing Resilience


Social Media is both communication and Intelligence gathering

Some Final Words of Wisdom

Always plan for where you are, not for where you aspire to be

Scenarios are for movies, not business

Have a well rehearsed method for exchanging information

Synthesize the information before feeding it to the Top Team

Doing BCM is not like working at Hogwarts !


John Zeppos [email protected] +30 697 9666844


Twitter : @jzeppos http://www.linkedin.com/in/johnzeppos

mailto:[email protected]

http://www.linkedin.com/in/johnzeppos

Continuing operations in a modern and efficient manner

Education

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