CONTINGENCY PLAN FOR THE ADOPTION OF ......2020/07/09  · RENT A CAR, TRANSPORTE POR CABLE Y...

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CONTINGENCY PLAN FOR THE ADOPTION OF MEASURES TO REDUCE THE TRANSMISSION OF THE SARS-COV-2 CORONAVIRUS MAURO DERQUI ZARAGOZA S.L.U. REVISION 3 ENGLISH DATE 01/06/2021 Page 1 of 35 MAURO DERQUI ZARAGOZA S.L.U. – JAVEA CARS RENT A CAR CONTINGENCY PLAN FOR THE ADOPTION OF MEASURES TO REDUCE THE TRANSMISSION OF THE SARS-COV-2 CORONAVIRUS 1. COMPANY INFORMATION ..................................................................................................................... 2 2. INTRODUCTION........................................................................................................................................ 2 3. OCCUPATIONAL RISK ASSESSMENT ................................................................................................ 2 4. GENERAL MEASURES FOR THE ORGANIZATION.......................................................................... 3 5. INFORMATION .......................................................................................................................................... 7 6. HOW SHOULD I WASH MY HANDS? ................................................................................................. 11 7. HOW TO DISINFECT HANDS WITH HYDROALCOHOLIC PREPARATIONS? .......................... 12 8. GLOVES REMOVAL ............................................................................................................................... 13 9. HOW TO USE A FACE MASK? ............................................................................................................ 13 10. CLEANING OF WORKPLACE (NON-SANITARY) ............................................................................. 16 11. HOW TO ACT IN CASE OF SYMPTOMS OF COVID-19 ................................................................. 15 PERSON DESIGNATED AS RESPONSIBLE FOR MEASURES COVID-19 MAURO JOSÉ DERQUI ZARAGOZA D.N.I.:19.842.273-N This document is under permanent revision based on the evolution and new information that becomes available of the infection by the new coronavirus (SARS-CoV-2), issued by the competent organisms. It is a dynamic document, due to the changes that occur constantly. This plan has been prepared following the guidelines and recommendations published by the Spanish Ministry of Industry, Commerce and Tourism in the document: “MEDIDAS PARA LA REDUCCIÓN DEL CONTAGIO POR EL CORONAVIRUS SARS-COV2 EMPRESAS DE AUTOCARES TURÍSTICOS, RENT A CAR, TRANSPORTE POR CABLE Y TRANSPORTE TURÍSTICO ACUÁTICO” has been validated by FENEVAL and audited by TÜV-Sud JAVEA CARS RESULTS TÜV-SUD AUDIT - July 9, 2020

Transcript of CONTINGENCY PLAN FOR THE ADOPTION OF ......2020/07/09  · RENT A CAR, TRANSPORTE POR CABLE Y...

Page 1: CONTINGENCY PLAN FOR THE ADOPTION OF ......2020/07/09  · RENT A CAR, TRANSPORTE POR CABLE Y TRANSPORTE TURÍSTICO ACUÁTICO ” 3. OCCUPATIONAL RISK ASSESSMENT Depending on the nature

CONTINGENCY PLAN FOR THE ADOPTION OF MEASURES TO REDUCE THE TRANSMISSION OF THE SARS-COV-2

CORONAVIRUS

MAURO DERQUI ZARAGOZA S.L.U.

REVISION 3 ENGLISH

DATE 01/06/2021 Page 1 of 35

MAURO DERQUI ZARAGOZA S.L.U. – JAVEA CARS RENT A CAR

CONTINGENCY PLAN FOR THE ADOPTION OF MEASURES TO REDUCE THE TRANSMISSION OF THE SARS-COV-2 CORONAVIRUS

1. COMPANY INFORMATION ..................................................................................................................... 2 2. INTRODUCTION ........................................................................................................................................ 2 3. OCCUPATIONAL RISK ASSESSMENT ................................................................................................ 2 4. GENERAL MEASURES FOR THE ORGANIZATION .......................................................................... 3 5. INFORMATION .......................................................................................................................................... 7 6. HOW SHOULD I WASH MY HANDS? ................................................................................................. 11 7. HOW TO DISINFECT HANDS WITH HYDROALCOHOLIC PREPARATIONS? .......................... 12 8. GLOVES REMOVAL ............................................................................................................................... 13 9. HOW TO USE A FACE MASK? ............................................................................................................ 13 10. CLEANING OF WORKPLACE (NON-SANITARY) ............................................................................. 16 11. HOW TO ACT IN CASE OF SYMPTOMS OF COVID-19 ................................................................. 15

PERSON DESIGNATED AS RESPONSIBLE FOR MEASURES COVID-19

MAURO JOSÉ DERQUI ZARAGOZA D.N.I.:19.842.273-N

This document is under permanent revision based on the evolution and new information that becomes available of the infection by the new coronavirus (SARS-CoV-2), issued by the

competent organisms. It is a dynamic document, due to the changes that occur constantly.

This plan has been prepared following the guidelines and recommendations published by the Spanish Ministry of Industry, Commerce and Tourism in the document: “MEDIDAS PARA LA REDUCCIÓN DEL CONTAGIO POR EL CORONAVIRUS SARS-COV2 – EMPRESAS DE AUTOCARES TURÍSTICOS, RENT A CAR, TRANSPORTE POR CABLE Y TRANSPORTE TURÍSTICO ACUÁTICO” has been validated by FENEVAL and audited by TÜV-Sud

JAVEA CARS RESULTS TÜV-SUD AUDIT - July 9, 2020

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CONTINGENCY PLAN FOR THE ADOPTION OF MEASURES TO REDUCE THE TRANSMISSION OF THE SARS-COV-2

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MAURO DERQUI ZARAGOZA S.L.U.

REVISION 3 ENGLISH

DATE 01/06/2021 Page 2 of 35

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1. COMPANY INFORMATION

Company Name: MAURO DERQUI ZARAGOZA S.L.U. (JAVEA CARS RENT A CAR)

CIF: B-03984523

Address: Avda. El Plá – 93 C.P.: 03730 City: JAVEA

Province: ALICANTE

Activity: RENT A CAR CNAE: 7711 - Alquiler de automóviles y vehículos de motor ligeros

2. INTRODUCTION

The objective of this Contingency Plan for the adoption of measures to reduce contagion by the SARS-Cov-2 Coronavirus, is to establish and provide the necessary information on the application of measures in relation to the different situations in which this situation may be found. Company and the people who work in it, as well as its suppliers and customers, regarding the SARS-CoV-2 virus. All this, following the guidelines and recommendations published by the Spanish Ministry of Industry, Commerce and Tourism in the document: “MEDIDAS PARA LA REDUCCIÓN DEL CONTAGIO POR EL CORONAVIRUS SARS-COV2 – EMPRESAS DE AUTOCARES TURÍSTICOS, RENT A CAR, TRANSPORTE POR CABLE Y TRANSPORTE TURÍSTICO ACUÁTICO”

3. OCCUPATIONAL RISK ASSESSMENT Depending on the nature of the activities and transmission mechanisms of the new SARS-CoV2 coronavirus, we can establish the different exposure risk scenarios in which workers can be found in the workplace: ADMINISTRATIVE STAFF: Risk of contagion by contact with asymptomatic people. VEHICLE AND FACILITIES CLEANING STAFF: Risk of contagion by contact with vehicles returned by customers. Risk of contagion in the receipt of merchandise by suppliers. With the scientific evidence, available as of June 2, 2020 (scientific-technical information on COVID-19, from Spanish National Health Ministry; ECDC; CDC), Spanish National Health Ministry has defined as vulnerable groups for COVID-19 those with cardiovascular disease, including hypertension, chronic lung disease, diabetes, chronic kidney failure, immunosuppression, cancer under active treatment, severe chronic liver disease, morbid obesity (BMI> 40), pregnancy and people over 60 years. In order to assess the presence of especially sensitive working personnel in relation to the SARS‐CoV‐2 coronavirus infection and establish the nature of special sensitivity of the working person, they should go to their family doctor. . In the event of any contagion by any member of the company staff, the actions will be taken as indicated by the health authorities, isolating the person involved and as indicated in section 11 of this plan. Immediately afterwards, all the company's facilities will be completely disinfected by means of a specialized company.

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4. GENERAL MEASURES FOR THE ORGANIZATION

In-person customer service hours have been reduced in our Jávea office, between 09:00 and 15:00. A shift system has been established, so that the administrative staff, if possible, coincide as little as possible in the office, limiting the assistance of the office to one person. A daily cleaning protocol has been established for the company's facilities, consisting of cleaning the floors with a viricidal product authorized by the Spanish Ministry of Health that is listed in APPENDIX 1 of this plan and disinfecting the surfaces of all workstations with another viricidal product also related in the aforementioned APPENDIX 1. This cleaning will be carried out twice a day, once before opening to the public and once when closing. It has been established, as well, that once a week, preferably on Sundays when we are closed to the public, the office is disinfected with an Ozone machine. A protocol for the reception of clients and vehicles has been established, proceeding to the specific disinfection of each vehicle when it is returned by the client with a viricidal product authorized by the Spanish Ministry of Health and the vehicles are disinfected by means of OZONE with the professional OZONE generator OZP5W, according to the regulations of the E.U., whose technical data sheets are listed in APPENDIX 1 of this plan. A delivery point has been established outside the facilities to receive merchandise from suppliers. Hydroalcoholic Gel and hygienic masks are provided to the suppliers if necessary. The use of non-reusable hygienic masks, manufactured according to UNE 0064-1 with a limited use of 4 hours, or reusable, manufactured according to UNE 0065, and which must be washed between 60º-90º or at temperatures above 60º after period of use, is required in all our facilities (Jávea Office and Alicante Airport Delivery Point) and Hydroalcoholic Gel and hygienic masks will be provided to all clients who do not have them. Disposable sanitizing gel wipes are provided to all customers. A contactless fever thermometer is available at the Jávea office and at our delivery point at Alicante airport. All administrative staff must use hygiene masks, and the cleaning staff of both vehicles and facilities must wear FFPPII breathing masks and disposable gloves that must comply with the EN-NSO 374.5: 2016. The office toilets are only accessible to employees. After each use, special care is taken when disinfecting. Protective methacrylate screens have been placed in Jávea’s office. Appropriate signage was posted in the Jávea facilities and at our delivery point at Alicante Airport. To avoid contact and waiting when collecting the vehicle, a copy of the necessary documentation for the preparation of the hire contract is requested from the customers in advance (copy of driving License & passport). The customer is asked to use electronic means to pay for the service. If a cash payment is required, the customer must have the exact amount. A system has been established so that the last vehicle to enter is the last to leave, in order to shorten the time between rentals as much as possible.

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Each vehicle is cleaned with an antivirus product approved by the Ministry of Health before it is handed over to the next customer. The ozone machine is used in the interior of the vehicle for 10 minutes. It is always used according to the manufacturer's instructions and the vehicles are properly ventilated as specified by the manufacturer. The ozone machine is used in the interior of the vehicle, whereby the application times specified by the manufacturer are always observed, their instructions are followed and the vehicles are properly ventilated at the end.

Every vehicle is cleaned paying special attention to the areas with the greatest risk.

This plan will be communicated to all workers and suppliers of this company in written document with acknowledgment of receipt.

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This plan will be communicated to all customers by including the following information in the confirmation request for all reservations in all the languages used.

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In the event that several employees of this company have to travel in the same vehicle (for example to proceed with their transfer), they must always use hygienic masks and respect the vehicle occupancy regulations indicated by the Spanish Authorities at all times, disinfecting the car at the end of the service. All the management and administration staff must comply with all the indications referred to them in this plan, regarding office management and administration, and avoid, as far as possible, access to the area dedicated to vehicle cleaning. All personnel responsible for cleaning the vehicle must comply with all the information given in this plan for managing vehicle cleaning and avoid access to the office and administrative area as much as possible, whereby the information must be observed at all times.

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A system has been established for the disinfection of car keys, consisting of spraying them with an authorized viricidal product (ALCOLAC Plus) in each of their movements (collection, washing, refuelling, delivery ...). Every time a vehicle is delivered, the key is disinfected and the customer receives a disposable hydroalcoholic disinfectant wipe to perform a new disinfection if desired. It is recalled that this document has been subject to constant review depending on developments and new information available about the new coronavirus (SARS-CoV-2) infection that has been released by the appropriate authorities. The company has a list of employees, which indicates working hours and whose services are provided in person or by teleworking. The company has a list of suppliers to communicate this plan and all its possible modifications. The person designated by the company as Covid-19 Measures Manager will be in charge of periodically checking compliance with this plan with all the “Check-List” necessary.

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5. INFORMATION

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• Persons who have fever or cough must stay at home and call health care by calling the phone

number above, in the province in which they are located.

• If you have a feeling of breathlessness, worsening, or a real feeling of aggravation due to other symptoms, call 061.

• If symptoms appear at work, you should notify the company.

• You will also need to call the phone number above, activated by your autonomous community, and remove them from the rest of the staff (at least 2 meters away) and move them to a separate room, preferably well ventilated, until they are assessed by medical services. You should be reminded to cover your mouth and nose with a disposable towel when coughing or sneezing.

• For the rest of the employees: - If you have had occasional contact (*) with a possible, probable or confirmed case of

COVID-19, you will continue your normal work and perform passive symptom monitoring. - If they have had close contact (*) with a possible, probable or confirmed case of COVID-19,

the worker is withdrawn from work and quarantined at home for 14 days with active monitoring of symptoms.

Note (*) "Close contact" of possible, probable or confirmed cases means:

• Anyone who took care during the disease had symptoms: health workers who had not taken adequate protective measures, family members or people with similar physical contact.

• Survivors, relatives, and people who were in the same place as a sick person while the case had symptoms less than 2 meters away for at least 15 minutes. The rest of the situations are considered occasional contact.

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RESPIRATORY INFOGRAPHY OF THE SPANISH GOVERNMENT

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6. HOW SHOULD I WASH MY HANDS?

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7. HOW TO DISINFECT HANDS WITH HYDROALCOHOLIC PREPARATIONS?

Duration of the entire process:

place a sufficient dose of product in the palm of your hand to cover all surfaces

Rub your palms together

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8. GLOVES REMOVAL

9. CORRECT USE OF THE PROTECTIVE MASK

1. Wash your hands with soap and water or with an alcohol-based disinfectant. 2. Change the mask as soon as it is wet and do not reuse disposable masks. 3. Cover your mouth and nose with the mask and make sure that there are no gaps between

your face and the mask. 4. Do not touch the mask while you are wearing it. If you do, wash your hands with an alcohol-

based disinfectant or with soap and water 5. When it is time to remove the mask, do so from behind without touching the front and

immediately dispose of it in a closed container. Wash your hands immediately afterwards.

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10. WORKPLACE CLEANING (NOT SANITARY)

All frequently touched surfaces such as tables, door handles, bathroom fittings, toilet, telephone, handrails, switches, computer keyboards, tablets, etc. should be cleaned thoroughly. Use a surgical mask for cleaning and disinfection (do not touch it during use), any more than glasses, an apron and disposable gloves. Ventilate the room well before starting cleaning.

For disinfection

• Use a commercially available bleaching solution that is suitable for water disinfection: Prepare it by measuring 20ml (or 2 teaspoons) with a syringe and add it to 1 liter of water. Prepare the mixture just before use in 50ºC water.

• Let the solution work for at least 10 minutes. You can also use a disinfectant solution for home use with proven effectiveness against viruses.

• Use disposable towels or roll paper or disposable mop heads, which you then throw into a double trash bag.

• Objects that cannot be cleaned with disinfectant solutions can be steam cleaned (e.g. upholstered furniture).

Cleaning clothes that have been in direct contact with a sick person:

• Put all the clothes you want to wash in a bag. Put this bag in another one.

• If you take the clothes out of the bag, do not shake it and put it in the washing machine immediately. Be careful and empty the bag.

• Start the washing machine and wash your hands.

• Use a hot water program (over 60º C) or the highest temperature that can be used depending on the garment.

• Wash these clothes separately from others.

Objects that can be submerged in water:

• Wash with hot water and detergent. Insert the objects separately from the other utensils that were not in contact with the sick person, then wash them well and rinse them out. You can use a dishwasher with a program above 50º C. In this case, it can be mixed with other utensils that are not affected by the sick person.

• The garbage can used for cleaning has a lid and an opening pedal as well as a sealed bag.

• When cleaning is complete, remove the gloves, apron and mask in this order and dispose them in a garbage bag with a fastener (bag 1) that you close immediately.

• Wash your hands properly. When you remove the garbage, put the first bag in a clean one (bag 2), also with a hermetic seal.

• Immediately after disposing the garbage bag, wash your hands again.

• Do not pull the garbage bags or the laundry bags behind you.

• The waste generated during cleaning is disposed in the usual waste containers, i.e. in the general residual containers. Avoid the specific waste from glass, paper and other containers. Try to remove all residues together and at once.

The following tables show the most suitable chemical disinfectants for cleaning workplaces and objects against the new SARS-CoV-2 coronavirus (lipid virus) Source: INSHT technical guide for assessing and preventing risks related to exposure to biological agents. RD 664/1997. See Appendix 1

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11. HOW TO DEAL WITH SYMPTOMS OF COVID-19

SOURCE: MINISTRY OF HEALTH

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APPENDIX 1

LIST OF VIRUCIDAL PRODUCTS USED IN THE CLEANING OF THE FACILITIES AND VEHICLES AUTHORIZED BY THE SPANISH MINISTRY OF

HEALTH

FLOOR CLEANING: CLEAN PILL PASTILLAS DESINFECTANTES R.O.E.S.B: 0253A22-1FB - RDGSP:16-20/40/90-07974-HA CLEAN PILL VIRUCIDA PASTILLAS DESINFECTANTES R.O.E.S.B.: 0253ª22-1FB - RDGSP:16-20/40/90-07974-HA DISINFECTION OF SURFACES AND VEHICLES: ALCOLAC PLUS RDGSP: 20-20/40/90-10352 y 20-20/40/90-10352-HA DESINFECTANTE BOSQUE VERDE RDGSP: 18-20/40/90-09613 OZONE GENERATOR PROFESSIONAL WÜRTH OZP5W UNE: 400-201-94 The safety data sheets of all these products are attached.

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