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CONTENTSCONTENTS
Message from the Regional Message from the Regional
DirectorDirector
Highlights of AccomplishmentHighlights of Accomplishment
DOLE DOLE -- 10 Best Practices10 Best Practices
DOLE DOLE -- 10 Personnel10 Personnel
DEPARTMENT OF LABOR AND EMPLOYMENT Regional Office No. 10
MESSAGE FROM THE REGIONAL DIRECTOR
ATTY. JOHNSON G. CAÑETE, CEO III Regional Director
1
The year 2012 has captured the remarkable accomplishments of this Regional Office,
specifically on the Major Final Outputs on employment facilitation and manpower development, labor
standards enforcement and dispute resolution, family protection and welfare, social partnership
promotion, and the institutional support.
We humbly exult in disclosing that despite the limited resources, we were able to outdo our
targets and at the same time, achieved innovations and best practices in providing more effective and
efficient delivery of the programs and services.
On behalf of my regional team, this is to give recognition to the unwavering support and
commitment of our partners and stakeholders, like the LGUs, NGAs, private/business sector, Labor and
People’s Organizations. This approach is a key in generating the cooperative efforts of these social
partners that resulted to a more productive year.
Most of all, I would like to commend the very dynamic and untiring DOLE-10 staff who were
the movers of all our programs and projects. This is to give my commendation to them, who put quality
public service to the fore.
Also worth mentioning, is the strong and devoted Regional Coordinating Committee who brings
life to the essence of teamwork, and synergy thereby promoting single agency approach.
It is also with my sincerest appreciation to the Central Leadership who continues to inspire us
to do our best for the good of all workers in our country.
We hope that this Annual Report will provide valuable and significant information and
encourage sharing of learnings and experiences.
Congratulations to all who made 2012 truly fruitful!
MFO 1. EMPLOYMENT FACILITATION
AND MANPOWER DEVELOPMENT
In 2012, the Department registered a total of 74,306 workers placed (117% accomplishment) from a target of 63,194. Moreover, this represents a substantial increase from the 49,572 workers placed by the Department last year through its various programs. This contributed to the over-all thrust of employment in Region 10, which grew from 95.1% in 2011 to 95.7% in 2012, based on NSO data.
SERVICE PROVIDERS/ JOB PLACEMENT SOURCES
PLACEMENT
TARGET ACCOMPLISH-MENT RATE (%)
Public Employment Service Office (PESO) 55,000 62,256 113%
Private Recruitment Placement Agency (PRPA)/Contactor & Subcontractor
4,500
4,985
110%
JOB FAIRS (HOTS) 3,694 7,065 191%
TOTAL 63,194 74,306 117%
In attaining performance, the office partnered with 95 active PESO and 80 Contractors/Sub-contractors. The cooperation of Local Government Units (LGUs) in employment facilitation and manpower development was tremendous, hence placement was ensured. Strong linkages with private companies and recruitment agencies promoted access to jobs. Significantly, Job Fairs which are regularly conducted by the PESO had substantial placements.
Source: Statistical Performance Reporting System (SPRS)
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The Department promotes the entry of new skills to the job market, establishes mechanisms for this purpose, and provides bridging employment to poor and deserving in-school and out-of-school youth. At the same time, employment coaching and counseling is given both to the graduating secondary and tertiary students.
Source: Statistical Performance Reporting System (SPRS)
JOB FAIRS
CONDUCTED
No. of
Applicants
No. of Qualified
Applicants
Hired On The
Spot (HOTS)
Accomplishment
Rate (%)
30 30,788 24,630 7,065 191%
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The Job Fair was a main feature in the job placement mechanism. Data below shows the extent of accomplishment of the Job Fair. Bukidnon topped the list of Job Fair conducted. Bukidnon is the biggest province and facilitated the entry of workers in the agricultural plantations devoted to pineapple, banana, and sugarcane. Western Misamis Oriental obtained the highest number of workers hired-on-the-spot (HOTS). All capital towns and cities including urban centers and a number of tertiary schools regularly conducted job fair.
FIGURE 2:
A Career Guidance Network that started on August 2008 became more active with President Aquino giving impetus to solve the job mismatch and to improve the selection of courses and the employability of graduates. The Northern Mindanao Network has 83 guidance counselors that were federated in both the provincial and regional levels in 2012.
The Career Coaching Program assisted young students and their parents to choose courses and careers that are in demand in the job market. A total of 10,620 students from 170 secondary schools and colleges/universities were given career orientation that would address their jobs and skills needs over the next four years.
The region also conducted 28 Labor Education for Graduating Students (LEGS) for 3,090 graduating college students to equip them with knowledge on their rights and obligations as responsible, competitive, and productive workers.
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Under the DOLE’s Special Program for the Employment of Students (SPES), a total of 10,026 students and out-of-school-youth (OSY) were provided with bridging employment and paid the amount of P16,366,246.88, corresponding to the 40% DOLE SPES share.
Below is the data on SPES. Western Misamis Oriental, which includes Cagayan de Oro City, topped the placement and exceeded its target as employers enrolled more indigent students.
For the first time, a global fastfood chain joined the SPES. It enrolled 45 working students for their Cagayan de Oro branches. A Filipino-owned fastfood chain employed 457 working students under the YE-YE or Youth Education-Youth Employability program.
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YES!! Livelihood on Campus The Youth Entrepreneurship Support (YES) Program benefited 60 TVET graduating students from Iligan City, and 30 from LGU-Sapang Dalaga, Misamis Occidental. The campus-based program accorded the students to start their self-employment or livelihood projects with funding assistance from the DOLE of at least Php5,000 per individual.
Projects established: food vending/ canteen operation, photocopying, encoding and printing business, sale of office supplies, and self-employment for NC II electricians.
JOB VACANCY REGISTRATION
The http://phil-jobnet.dole.gov.ph, the Department’s jobs and skills portal, continue to be an accepted means for skills search by employers. As this developed, the PESO League 10, Career Guidance Network of Misamis Occidental, Oroquieta Chamber of Commerce and Industry, Oroquieta Filipino-Chinese Chamber of Commerce, Ozamis Chamber of Commerce and Industry, and Ozamis Filipino-Chinese Chamber of Commerce inked a Memorandum of Agreement (MOA) with the Office on September 28, 2012 to require all their member companies to register with Phil-JobNet and to participate in Job Fairs.
Meanwhile, the Office had also implemented the 3rd Wave Skills Registry System (SRS) in 12 LGUs. Barangay officials were tapped for the project. Some 6,113 workers/jobseekers were already enrolled.
There are 95 active PESOs in the region who are involved in skills registration. At least 55 PESO Managers are interconnected and assist jobseekers through local recruitment and Job Fair.
The PESO managed the SRS and fast-tracked skills registration in the barangays. Local chief executives provided full support as required under the MOU, and quarterly reports to the Office were submitted.
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TYPHOON SENDONG QUICK RESPONSETYPHOON SENDONG QUICK RESPONSE On the early dawn of December 17, 2011, Typhoon Sendong brought heavy rain in
its path that overflowed the banks of Cagayan and Iponan rivers, destroyed homes and
properties and caused the death of over 1,000 people in Cagayan de Oro City. In its wake,
the typhoon hit Iligan City and flooding by Mandulog River caused the death of some 600
people and the loss of their property. The tragedy was unprecedented. Disaster response
was undertaken by many to avert deterioration of the health, safety and security of many
people. The DOLE was among those that responded early.
Immediate attention was given to affected employees. Rehabilitation followed. The office secured and brought relief to nine (9) regional employees whose dwellings were flooded and rendered inhabitable.
Before Christmas Day of 2011, DOLE Secretary Rosalinda Dimapilis–Baldoz led the Manila Team to provide aid to affected regional employees. Her mission was also to assess the damage in the private sector for possible assistance to both employers and workers, and those in the informal sector.
In January 2012, the Office launched the Emergency Employment Program (EEP) with a P3,325,000.00 funding secured from the DOLE Adjustment Measure Program (DOLE-AMP) of the Secretary. This fund brought temporary employment to some 1,000 Sendong victims in 15-day rehabilitation work in their own communities.
The capacity building effort in the rehabilitation site gave impetus to further assistance to six (6) entrepreneurs whose businesses were destroyed and could not be immediately restored. A grant of Php8,000 were extended to 105 workers for a total of Php840,000.
In addition, of the Php5,000,000 centrally manage fund for PRESEED and WINAP, Php4,172,000 also benefitted some 559 informal sector workers who were victims of Typhoon Sendong.
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Through her effort, the International Labour Organization (ILO) and the Australia Aid (AusAID) extended funding assistance amounting to P3,837,735.00. This is an additional EEP fund for the victims of Sendong: 446 for Cagayan de Oro and 383 for Iligan City, or a total of 829 workers assisted by the end of 2012.
The ILO team worked closely with the RO team to document affected workers, conduct damage assessment, and start massive clean-up of drainage and roads in the affected barangays. The workers themselves were employed in these infrastructure projects for a minimum of fifteen days. They were paid 75% of the minimum wage and provided with tools. Experts were also contracted to augment the ILO-DOLE team. The workers were given personal protective equipment (PPE) in compliance with the Occupational Safety and Health Standards.
MFO 2. LABOR STANDARDS ENFORCEMENT AND
DISPUTE RESOLUTION
The administration of labor justice had required a new approach in labor standards
enforcement to promote efficient compliance in the payment of workers’ benefits by covered
companies. The new Labor Standard Enforcement Framework (LSEF) is seen as an effective
tool to promote decent and productive work. This partakes of voluntary compliance by
employers, a direction endorsed by the regional office and embraced by the tripartite
mechanism in the various industries.
SELF-ASSESSMENT DOLE-10 has achieved 100% compliance rate from 60 companies covered by self-assessment which included companies with registered CBAs and those employing 200 workers.
INSPECTION On regular inspections, 578 establishments were inspected with 85% compliance rate on Labor Standards. The office exceeded the target by 8.0%.
TRAINING AND ADVISORY VISITS Twelve (12) Training and Advisory Visits, using LHP and Continuing Labor Education Seminar modules, that advocated the rights of the workers, were conducted for 270 participating establishments. The office monitored 90% compliance rate in establishments employing less than ten (10) workers and Barangay Micro-Business Enterprise (BMBE) registered in the LGUs.
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TECHNICAL SAFETY INSPECTION The program includes inspection of electrical and mechanical installations in the workplace, such as electrical plan, boiler, pressure vessel, etc. From a total target of 300 companies, the Office successful conducted inspection of some 204 compliant companies. As a rule, no company can start to operate without approved Permit to Operate electrical and mechanical installation.
The Incentivizing Compliance Program (ICP) is a tripartite program that gives due recognition and incentives to companies that are voluntarily complying with labor laws, including their contractors/sub-contractors, and by assisting a non-compliant company/contractor through training and technical assistance to enable it to attain full compliance with Labor Standards and other requirements of the Labor Code. This innovation is a welcome development in many companies in Northern Mindanao and endorsed by both employers and workers. Potential company awardees will go through a five layers of awards, as follows: Tripartite Certificate on Labor Standard Compliance Tripartite Certificate on Child Labor-Free Establishment Tripartite Certificate on Occupational Safety and Health Compliance Tripartite Certificate on Productivity Tripartite Certificate on Labor and Management Cooperation A Tripartite Seal of Excellence will be awarded by the DOLE Secretary to a company that completes the five (5) awards.
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As a prelude to Tripartite Certification on Labor Standard Compliance, four (4) companies were enrolled in the Kapatiran WISE-TAV Program. This is the Department’s program that requires the Big Brother, a qualified enrolled company, to assist their Small Brothers (Contractors/Sub-Contractors) to be compliant of all Labor Standards and Occupational Safety and Health rules and regulations.
Upon 100% compliance and after verification by the Tripartite Certification Committee (TCC), the Tripartite Certification on Labor Standards Compliance is given.
The four (4) companies enrolled in the Kapatiran (Big Brother-Small Brother) Program are:
1. Del Monte Philippines, Inc. 2. Nestle Philippines, Inc. 3. Bukidnon Sugar Company 4. Pilipinas Kao, Inc.
Cases Filed Settled Cases Disposed
Cases
Monetary
Benefits
Workers
Benefitted
568 419 (73%) 562(99%) Php9,602,636 1,022
On Med-Arbitration cases, involving inter– or intra-union disputes, only three (3) disputes were handled and disposed for 100% performance.
Source: Statistical Performance Reporting System (SPRS)
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The fast and efficient
disposition of cases is required
under the Departments Project
SPeED (Speedy Efficient
Disposition), which looks into the
immediate closure of all Labor
Standard and Arbitration cases,
based on ageing standards.
Disposition rate of cases is 98%
yearly. All hearing officers adhere
to the rule.
The disposition of Labor Standards and Arbitration cases is basic in labor justice administration. The Office through its hearing officers implement the Single Entry Approach (SENA) in labor case disposition. SENA is a new mediation and conciliation mechanism which completes dispute resolution by hearing officers, now known as SENA Desk Officers (SEADO) within thirty (30) days from admission by the Office of a Request for Assistance (RFA). All Provincial Field Offices have their SEADO to attend to cases on Labor Standard violations, money claim and violation of employer-employee relationships.
In 2012, the Office disposed 568 RFAs with a settlement rate of 73%, wherein 1,022 workers received monetary benefits amounting to Php9,602,636. Disposition rate is 99%.
Under the SPeED or the speedy disposition of cases, through the Single Entry Approach or SENA, has settled at least 73% of the total 568 requests handled, while achieving 99% disposition rate with a monetary benefits worth Php9,602,636 to 1,022 workers.
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The Family Welfare Program (FWP) under the Labor Code of the Philippines (LCP) is a major program implemented in companies employing 200 workers and above, that can very well afford to promote the ten (10) dimensions of FWP (Department Order No. 56, Series of 2003):
1. Reproductive Health and Responsible Parenthood
2. Education/Gender Equality 3. Spirituality and Value Formation 4. Income Generation/Livelihood/Cooperative 5. Medical Health Care 6. Nutrition 7. Environment Protection, Hygiene, and
Sanitation 8. Sports and Leisure 9. Housing 10. Transportation
Figure 5. Establishments in Region 10 with Family Welfare Program
LAST YEAR CURRENT YEAR RATE OF INCREASE
(TARGET: +15%)
REGION 10 51 62 20%
Source: Statistical Performance Reporting System (SPRS)
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Accomplishments under Social Protection and Welfare shows the workers’ access to
social protection mechanisms, improved wages, better working conditions, and expanded
employment opportunities. The Office addressed both the needs of formal and informal
workers for protection under the law and coverage under social welfare policies and
programs.
In 2012, the Office also touched base with the social organizations and labor
associations that it accredited to facilitate program implementation, including evaluation
and planning of results.
MFO 3. SOCIAL PROTECTION AND WELFARE
Figure above shows the extent of a implementation of the FWP in the number of acceptor companies. The Office has exceed the target by 5%. The Regional Family Welfare Federation has reorganized with its own constitution and by-laws after having strengthened the seven (7) Provincial Family Welfare Organization. The FWP is also being promoted in companies with less than 200 workers particularly in Eastern Misamis Oriental.
The Provincial Federations planned to participate in the SPES Program. They already signified full involvement in the ICP over the next five (5) years.
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The Social Amelioration Program (SAP) in the
Sugar Industry
The SAP (R.A. 6982, as amended) is implemented only in the Province of Bukidnon. There are two (2) milling districts: Bukidnon Sugar Company (BUSCO) and Crystal Sugar Corporation (Crystal) whose combined production in 2012 is 7,343,029.94 lkg. raw sugar.
Their total lien collection for the Social Amelioration Fund (SAF) are as follows:
Cash Bonus Fund (CBF) - Php46,438,085.02 and
Socio-Economic Program Related Funds (SEPRF) - Php11,609,521.25
The CBF go to over 355,000 workers as cash benefits. The SEPRF is remitted to DOLE Manila as fund for worker-related projects to be administered by the Bureau of Workers for Special Concerns (BWSC) in conjunction with the Regional Office and tripartite partners (sugar mill, planters association, and workers organization).
The Office has monitored 100% lien collection and 100% CBF distribution for Crop Year 2011-2012. Previous crop year data are revalidated for reporting in the tripartite councils, that meets regularly with the Regional Director as chairperson.
Tripartism is the hallmark of the Department in its social partnership thrust.
Tripartism promotes policy determination and program implementation. Its goal is
productivity and industrial peace. Workers have contributed their ideas to management on
how to efficiently run the workplace. This also improved employer-employee relationship.
MFO 4. SOCIAL PARTNERSHIP PROMOTION
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The Office initiated the creation of five (5) Provincial Tripartite Industrial Peace Councils (PTIPC) and one (1) Regional Tripartite Industrial Peace Councils (RTIPC), which were fully functional to tackle the issue of employer-employee relationship and the benchmarking of Voluntary Code of Good Practices (VCGP). It is interesting to note that the People Management Association of the Philippines (PMAP) - Northern Mindanao Chapter had also joined the RTIPC.
On the other hand, seven (7) Industry Tripartite Councils (ITCs) were organized: construction, hotel and restaurant, bus, academe, maritime. wood, and manpower & service providers, in addition to four (4) ITCs established in 2011.
Also, the construction ITC issued its VCGP in 2012. This is in addition to four (4) VCGPs already implemented in 2011 in the sugar, pineapple, banana, and Business Process Outsourcing (BPO) ITCs.
These five (5) VCGPs form part of the rules that govern the employer-employee relationship in respective companies belonging to the ITC. Essentially, the VCGP is a means to promote voluntary compliance to Labor Standards and improve conditions of work.
The capacity of DOLE 10 to introduce the Two-Tiered Wage System to the Bus Transport ITC was successful with the issuance of a Labor Standards Compliance Certificate to three (3) bus companies: Rural Transit Mindanao Inc. (RTMI), Bagong Lipunan Inc., and Super 5 Transport. RTMI and Super 5 have existing registered CBAs.
Workers Organization Development Program
(WODP)
In support to labor organizations vis-à-vis the
freedom of association guaranteed under the
Constitution of the Philippines, the regional office
extended two (2) scholarship grants to children of labor
union officers from AWATU and ALU.
Four (4) training grants were given to organized
workers from Western Misamis Oriental and Lanao del
Norte benefiting 169 workers.
Meanwhile, tripartite partners have actively
organized their anti-child labor programs, particularly
those from Misamis Oriental and Lanao del Norte.
The Child Labor Monitoring System (CLMS)
Bukidnon, identified as one of the
provinces that has a large number of child labor
incident per latest NSO survey, has been
identified as the pilot area for the ILO-assisted
Child Labor Monitoring Program. The
municipality of Quezon, which lies at the center
of the sugar industry, will test the Child Labor
Monitoring System (CLMS) in five (5)
barangays. Work by children in the sugar
plantations is considered hazardous and
detrimental to their health and well-being.
The Office launched the program with the
LGUs, NGOs, NGAs, workers organizations,
millers and planters associations on June 11,
2012 in Butong, Quezon, Bukidnon in
connection with the observance of World Day
Against Child Labor.
A key strategy is for the BUSCO Mill and Planters
Associations to assign their crop inspectors as
CLMS monitors in the five (5) pilot barangays in
Quezon, Bukidnon.
The identified barangays are: Butong,
Merangeran, Salawagan, San Jose, and
Poblacion. To date, 160 child laborers were
already profiled.
The program is to come-up with a clear
profile of child laborers in the sugar industry as a
basis for instituting policies and programs, and an
action plan to eliminate child labor in the province
pursuant to R.A. 9231 (Anti-Child Labor Act).
Moving the ANTIMoving the ANTI--CHILD LABOR PROGRAM in Region 10CHILD LABOR PROGRAM in Region 10
The Walk-for-a-Cause on Labor Day 2012 was initiated by the Bukidnon Tripartite Industrial Peace Council. The proceeds of over Php63,000 was utilized for the Project Angel Tree to help defray the school supplies of children of sugar workers last year.
Walk against Child LaborWalk against Child Labor
Child Labor Monitoring Child Labor Monitoring
Secretary Baldoz dialogues with local officials and the DOLE staff on the CLMS and attends Project Angel Tree launching.
Moving the ANTIMoving the ANTI--CHILD LABOR PROGRAM in Region 10CHILD LABOR PROGRAM in Region 10
Moving out children from working in the streets,
farms, and factories when they should be studying—
this in essence is what Project Angel Tree is all about.
When DOLE RO10 launched the project in
Bukidnon, a lot of support from all sectors was
generated. From Bukidnon, it radiated to Camiguin and
the rest of the region.
Misamis Oriental and Cagayan de Oro City held
the biggest gift-giving under the project held at SM City
on December 10, 2012 as part of the DOLE 79th
foundation anniversary. It drew a lot of support from the business community. Some 111 children from
Cagayan de Oro City and Opol, Alubijid, Tagoloan, Balingasag, Claveria, and Jasaan, Misamis Oriental
received gifts based on wish list they hang in the Angel Tree. For the first time, businessmen and
officers of the ITC Hotels and Restaurants witness the heart-warming event.
In Misamis Occidental, Project Angel Tree was also held in Ozamis City, Tangub City, and
Sapang Dalaga.
Gifts received: school supplies, bicycle, slippers, bags, shoes, clothes, toys, books, and food
items.
Child LaborChild Labor--Free CamiguinFree Camiguin
Camiguin, emerald island and
a top tourist destination, commits to
be free of child labor.
This is contained in the
Pledge of Support and Commitment
signed by the DOLE Regional
Coordinating Committee (RCC)
headed by Regional Director Cañete
and local officials of the island
province headed by Hon. Gov.
Jurdin Jesus M. Romualdo.
The pledge also included the commitment against illegal recruitment and human trafficking in the
province. The event was held on June 28, 2012 with POEA Deputy Administrator Amuerfina R. Reyes
as guest speaker.
PROJECT ANGEL TREEPROJECT ANGEL TREE
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On Statistical Performance Reporting
System (SPRS), no delay was noted on the
submission of monthly reports on physical
accomplishments which were done online.
On the Communication Program, all six
(6) Provincial Field Offices (PFO) have com-
plied with the submission, dissemination and
publication of at least two (2) press releases per
month. Good news reporting was also done on
a monthly basis. It is interesting to note that a
DOLE-10 Family website was initiated by Lanao
del Norte PFO to exchange information on pro-
grams and services including latest policies of
the Department.
On the Strategic Performance Management System, assistance was given to each Provincial Field Office (PFO) to come up with their Provincial Office Performance Commitment Report (POPCR) and the Individual Performance Commitment Report (IPCR) of their staff. Monitoring was done during the monthly Management Committee (MANCOM) meetings.
The Office organized its regional Efficiency and Integrity Board (EIB) which included representatives from the private sector, specifically organized labor and management.
Quarterly report to DOLE HRDS Manila on status of personnel pursuant to its Integrity Development Program was complied with.
The Regional Office also focused on governance reforms such as prudent spending,
elimination of red tape, strengthening integrity and accountability of all officials and
personnel, reduced processing time of key frontline services, and improved use of technology
to hasten the pace of service delivery.
MFO 5. INSTITUTIONAL SUPPORT
With the support of the leadership and the ingenuity With the support of the leadership and the ingenuity
of the movers or “Einsteins” of the DOLEof the movers or “Einsteins” of the DOLE--10 staff, 10 staff,
innovations of certain programs and projects were innovations of certain programs and projects were
implemented. implemented.
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Human Resource and Development
Training
1. Moral Renewal Seminar, Levels I and II
The Office embarked on a two-day value rediscovery and value strengthening workshop on March 30-31, 2012 at Duka Bay Resort, Medina, Misamis Oriental.
Attended by 75 employees including five (5) personnel of RTWPB, the workshop was dubbed ―Paglalakbay at Paglilingkod ng Puso.‖
Sessions included personal values, dignity of work, patriotism, life’s meaning, better inter-personal relationship, and inner peace.
The renewal seminar was facilitated by the Lay Formation Center of the Archdiocese of Manila in coordination with the HRDS Manila.
The seminar was held immediately after two (2) months from the arrival of the new management team, RD Cañete and ARD Dannug.
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2. Teambuilding Exercises
Mid-year teambuilding exercises that followed immediately after the MYPA was initiated and facilitated by Director Cañete on July 4-6, 2012 at Apple Tree Resort, Opol, Misamis Oriental.
Eighty (80) employees attended the much appreciated exercise that included styles in managing conflicts, assessing teamwork at all level, testing team capabilities, and a special session on environmental consciousness and conservation.
The three-day exercises were also meant to promote teamwork in the provincial field offices, which started operating with full staff during the second semester.
A variety of creative presentation by four (4) competing teams and awards giving topped the final day of the training.
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3. Skills Enhancement Training for Focal Persons
The region’s 52 program focal persons from the six (6) provincial field offices trained March 22-23, 2012 at Medina, Misamis Oriental.
Director Cañete led TSSD and IMSD to facilitate the training with innovative session on unlocking one’s creativity and stress handling in the workplace.
Issues and difficulties in implementing certain program were discussed and solutions recommended by the focal persons themselves. Agreements after the training were noted down for better program implementation.
4. Personnel Capability on Customer Satisfaction
With the theme, ―Ikaw, Ako, Kitang Tanan … Totoong Serbisyo!‖, the leadership held a maiden training on personal capability on customer satisfaction.
The in-house training was attended by all rank and file personnel from February 29 to March 1, 2012 at De Luxe Hotel, Cagayan de Oro City.
The focus was on effective communication and customer satisfaction. The training was held as a prelude to full implementation of the Rationalization Plan in DOLE RO10.
DENR-10 Ms. Geollegue giving the talk. Smiles from the DOLE-10 participants
RD Johnson G. Cañete sharing his thoughts on DOLE’s Green Project
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Green Our DOLE Program
The Green Summer Program of the Office was held June 1, 2012 at the Midway Resort, Initao, Misamis Oriental with 79 employees having the time of their lives on a summer day.
Camaraderie was high! Green Productivity was emphasized. The DENR shared a lecture on climate change and how to reduced negative impact of population on the climate.
Director Cañete expressed concern on the DOLE’s role on workplace enhancement and greening of the environment.
The Green Summer Program was also a respite. It was full of fun on the beach.
All PFOs are required to document via a scrapbook their different ways of implementing GODP. Most of the PFOs have their favorite tree growing sites. To date the Office is involved in the rearing of more than 600 trees of various species like mahogany, fire tree, mangroves, narra and other indigenous variety.
Scrapbooks are available for viewing and benchmarking by DOLE partners.
Communication/Advocacy
Strategies
The Regional Office is ably supported by media outlets in region 10 through the monthly media interactive fora held every quarter.
Upon assumption, Director Cañete invited the media to cover and report its programs and services in the spirit of openness and transparency. The first held on March 5, 2012 generated a lot of support and good will. Suggestions from the media on how program performance would be reported was duly appreciated.
Tri-media also considered its link with the DOLE Regional Office as indispensable in good governance.
Director Cañete warmly thanked the media representatives for their generous suggestions. Thereafter, reporting to media became regular through the Labor Communications Office.
Good news reporting has become a main feature in the media. The Office was also prepared to receive a lot of queries and clarifications on policies and programs.
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Media training on Basic Construction Safety
Representatives of the tri-media of region 10 responded to a one-day training on construction safety on April 16, 2012 at the Deluxe Hotel, this city.
The purpose was to allow media to better understand why the Department approves Construction Safety and Health Programs (CSHP) from one-storey to high-rise buildings and the role of enforcement to offset accidents in the construction industry.
The media was also given a glimpse into the Basic Occupational Safety and Health Program of the Department as well as the rules and regulation underlying the programs.
The participants agreed to the call of the Regional Office that the media become the eyes and ears of the Department on construction safety violations.
Subsequent reports made by media to the DOLE on two (2) construction safety violations were immediately corrected manifesting awareness and concern on OSH principles and standards.
A 35-minute Audio-Visual Presentation on consolidated DOLE RCC programs was created to further improve the advocacy drive to all the clients in the
region.
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Meanwhile, DOLE Good News and Press Releases have reached advocacy even to the grass root level enabling increased client satisfaction on DOLE programs and services.
(Source: Second Semester Executive Outlook Survey conducted by the senior business executives of the Makati Business Club (MBC) for the period 19 June to 23 July 2012)
The DOLE Regional Coordinating
Council (DOLE-RCC)
To date, the DOLE-RCC meetings are held on a monthly basis which is every second Monday of the month.
The support of the Regional Directors and Heads of the ten (10) agencies belonging to the DOLE-RCC, also known as the DOLE Official Family in the region was tremendous.
Director Cañete, who chairs the DOLE-RCC in his capacity as head of the Department of the region, was thankful for the support and cooperation extended by his colleagues.
One Director admitted that the monthly meeting cemented relationships and strengthened inter-office coordination.
Moreover, the single-agency approach to problem solving and appreciation of issues that confront the Department is welcome in the DOLE-RCC.
Director Cañete, meanwhile, stated that the strong showing of the Department in labor administration and governance can be efficiently done through the DOLE-RCC.
DOLE DOLE -- 1010 Annual Report 2012Annual Report 2012
DOLEDOLEDOLE---10 DIRECTORY10 DIRECTORY10 DIRECTORY
Office of the Regional Director
JOHNSON G. CAÑETE Regional Director
CRISPIN D. DANNUG, JR. Asst. Regional Director
EVELYN RAMOS MED-ARB
(On scholarship in New Zealand)
SEGUNDINO C. MANDOÑAHAN
Admin. Assistant III SHIRLEY P. ALVAREZ Admin. Assistant III
AIDA T. DOTDOT Admin. Aide VI
NAIMA D. TALON Admin. Aide VI
Internal Management Services Division
LUCILA S. PULVERA Admin. Officer V
CONSTANTINO O. MALAZARTE Admin. Officer V
LUZ C. GAA Accountant III
JACQUELINE Z. GREENWOOD Admin. Officer V
MILDRED E. DABLIO Admin. Officer V
FLORIPES T. ZAMOCO Admin. Officer V
HUMBELINA S. CASIÑO Admin. Officer V
ALEX S. NAMOC Admin. Assistant II
ELGENE A. JUMAWAN Admin. Aide IV
ALBERTO N. DAISON Admin. Aide II
ATHENEUS A. VASALLO OIC - IMSD
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DOLE DOLE -- 1010 Annual Report 2012Annual Report 2012
TAGO G. SARIGAN OIC - TSSD
Technical Services and Support Division
RICARDO D. DE DIOS Supervising LEO
PRISCILLA L. BATICA Senior LEO
ARLYN Z. BAEL Senior LEO
EVELYN J. GALLEGO Senior LEO
NICANOR F. AGUILAR, JR. Senior LEO
ROMEO B. AKUT LEO III
GLENFORD C. LABIAL LEO III
MARC IAN O. CLAM Info. System Analyst II
BERNIE BOY T. SALINAS Statistician II
BERNARD B. GALLA Admin. Aide VI
Bukidnon Provincial Field Office
RAUL L. VALMORES Provincial Head
FELIXBERTO L. LABOR Senior LEO
RUBEN T. BIADO Senior LEO
GREGORIO S. IDUL Senior LEO
ARCHIBALD S. BATICA LEO III
MA. ELNA B. SEGUIRO LEO III
DUNDEE E. DAING LEO III
JONATHAN L. PUGOY Admin. Aide VI
29
VACANT Planning Officer III
CRISTE O. PERFECTO LEO II
DOLE DOLE -- 1010 Annual Report 2012Annual Report 2012
DOLEDOLEDOLE---10 DIRECTORY10 DIRECTORY10 DIRECTORY
Camiguin Provincial Field Office
ERROL A. NATIVIDAD OIC - Provincial Head
HENRY A. JANUBAS LEO III
ROGELIO B. DOYDORA Provincial Head
Misamis Oriental - East Provincial Field Office
MARINA G. ERENO Senior LEO
MONADETTE N. BALANAY LEO II
ALICE P. TINHAY LEO III
REYNA L. TAGAILO LEO I
Lanao del Norte Provincial Field Office
REMEGIO D. CABAÑOG Provincial Head
FRANCITA R. MANIQUIZ Supervising LEO
EULITA Y. ESCALANTE Senior LEO
NEMIA E. PEPITO Senior LEO
IZA GRACE G. CUETO LEO III
ROMMIL M. CAGAS LEO III
ROSELITO R. ROSALES LEO III
AKISA L. GURO LEO II
DANIEL B. LABARES LEO I
ROGELIO S. TORREGOSA Admin. Aide I
30
EMMANUEL G. TOLEDO Senior LEO
(On deployment as AS in Alkhobar)
RODRIGO A. DELOSO Director II
DOLE DOLE -- 1010 Annual Report 2012Annual Report 2012
JOSE G. ROBLES OIC - Provincial Head
Misamis Occidental Provincial Field Office
EBBA B. ACOSTA Senior LEO
MA. LINA M. LUZA LEO III
ROLANDO M. MAHUSAY LEO III
JASMIN L. VICENTE LEO II
PERLITA A. LUTON Admin. Aide VI
Misamis Oriental - West Provincial Field Office
LEILA P. LABOR Supervising LEO
MELBA R. CAYETUNA Senior LEO
ERLINDA M. MAHUSAY LEO III
KIRK PATRICK A. CORRALES LEO III
BERNADETTE Y. HALLAZGO LEO III
ALOHA B. JAUDIAN LEO II
ORLANDO N. ABRENICA, JR. LEO II
JENNIBETH P. BELOY LEO II
RENE R. VALENZUELA Admin. Aide I
31
ELSA A. FRANCISCO LEO III
LOLITA Z. USARAGA Senior LEO
LEONARDO G. RODRIGO Provincial Head
(On deployment as WELOF in Riyadh)
WORKING COMMITTEEWORKING COMMITTEE
ATTY. JOHNSON G. CAÑATTY. JOHNSON G. CAÑETEETE
Regional DirectorRegional Director
CRISPIN D. DANNUG, JR.CRISPIN D. DANNUG, JR.
Assistant Regional DirectorAssistant Regional Director
ATHENEUS A. VASALLOATHENEUS A. VASALLO
TAGO G. SARIGANTAGO G. SARIGAN
RICARDO D. DE DIOSRICARDO D. DE DIOS
MILDRED E. DABLIOMILDRED E. DABLIO
ENGR. MARC IAN O. CLENGR. MARC IAN O. CLAMAM
BERNIE BOY SALINASBERNIE BOY SALINAS
11