THE LE PASSAGE TIMESA monthly update on HR activities of the company

• MESSAGE FROM MD ............................. 01

• LATEST HAPPENINGS ........................02-06 - Le Passage to India celebrates Let’s Party Together In Joy on September 17, 2016 - Media Coverage -Rewardandrecognition

• PHOTOGRAPHY CONTEST ...................... 07

• SPOTLIGHT............................................. 08

• HIGHLIGHT OF THE MONTH .............09-10

• CORPORATE SOCIAL RESPONSIBILITY .... 11

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Edition: September 2016

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Dear Colleagues

Withthisnewsletterweclosethebusinessyear2015-2016.AsIlookbackontheyear,Ifeelthatwehavedeliveredgoodresults,augmentedbyastrongearningsgrowthgraph;andareverymuchontrackforfurtherprofitablegrowthintheyeartocome.

Agoodworkyearmadepossiblewithcommitment,dedication,andtremendousteamworkalsosawuswinningaccoladesandmuchappreciation.Thiswasreasonenoughforallofustocometogetherandcelebrate–topartyinjoyandmakenewfriendships.IhopeyouallenjoyeditasmuchasIdid!

Lookingahead,wearestronglypositionedtoparticipateinallourbusinesslinestoensurefurthergrowth.Manyinitiativesarebeingbroughtin:

-MICEisinaglobalpitchwithaglobalpharmaceuticalbusinessfortheirStrategicMeetingManagement

-PureQuestisaheadofaproductworkshopwiththeglobalproductheadwhowillvisitIndiasoon

-Inboundbusinesseshaveimportantfairsinthepipelineandarereadytobuildonexistingrelationshipsandtapnewopportunities

Overall,Iknowwehavetakenbigstepsforwardbutneedtomaintainsteadymomentumtocementfurtherbusinessdevelopments,andnotonlyshapebutalsoreinforceproductcapabilitiestoenhancegrowththroughinnovation.

Asalways,Iamgratefulforyoureffortandcontribution–itiswhathassteeredourcompany,makingitoneofthetop-notchbusinessesintheindustry–andlookforward to even more from all of you in the new business year.

With warm regards

MESSAGE FROM THE MD

Mario HabigManaging Director,Le Passage to India Journeys

Le Passage to India celebrates Let’s Party Together In Joy on September 17, 2016

LATEST HAPPENINGS

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LATEST HAPPENINGS The organisers who made this party a success are felicitated with a special thank you card from Mario Habig and a 5000 worth shopping voucher.

Dipanker Nanda

Subani Saxena

Neeraj Mathur

Ranveer Singh

Nitin Sharma

Asif Khan

Roopali Gupta

Animesh Punetha

Deepak Malik

Lalit Mehra

Mukul Mathur

Yamini Sharma

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LATEST HAPPENINGSMedia coverage

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TRAVEL

48 G o l f P l u s S E P T E M B E R 2 0 1 6

ocated just south of Charleston along 10 miles of pristine beach, Kiawah Island Golf Resort is rightly famed for its championship golf courses and luxury hotel, The Sanctuary at

Kiawah Island Golf Resort. The Ocean Course anchors the resort’s fi ve courses, and was host to the contentious 1991 Ryder Cup Matches – known as the “War by the Shore,” the 2007 Senior PGA and 2012 PGA championships. It has also been named as the site of the 2021 PGA Championship. The resort also features the Forbes Five Star/AAA Five Diamond Sanctuary at Kiawah Island Golf Resort, a 255 room oceanfront hotel and spa which has been ranked among the world’s top hotels and spas. In addition to the luxurious accommodations of The Sanctuary, the resort also offers more than 600 private villas, ranging from one to

four bedrooms and luxury homes ranging from three to eight bedrooms. However, there are many more activities and amenities that have made Kiawah one of the nation’s top vacation and meeting destinations. For example, it has been named the No. 1 tennis resort in the world for nine of the last eleven years by Tennis Resorts Online (www.tennisresortsonline.com). “Kiawah is a fabulous place to play and learn tennis,” says Roy Barth, the Resort’s director of tennis. “We have two tennis centers, superb programming and a teaching staff that is second to none.” Kiawah’s award-winning Nature and Recreation staff has adventures for guests of all ages. Ages 3-11 (as soon as they are potty trained), kids can partake in “Kamp Kiawah” where they’ll create unforgettable memories learning about nature, working on arts and crafts and enjoying Kiawah’s Night Heron Park’s great water park specifi cally

designed with them in mind. Older kids and teens enjoy special teen nights with ping pong tournaments, volley ball tournaments, extreme laser tag, 3 on 3 basketball and much, much more. There’s also kayaking, paddelboarding, surfi ng and boat tours as well as numerous nature excursions with all ages in mind.To provide “fuel” for all these activities, the resort offers an array of dining options ranging from Four Star to casual. In all, there are 15 dining outlets on the island including:

The Ocean Room Kiawah Island Golf Resort’s premier restaurant, The Ocean Room, offers an unparalleled steak house experience featuring a variety of signature dishes. The Ocean Room culinary team specializes in the preparation of locally sourced beef, seafood, poultry and produce which are prominently featured on the

KIAWAHISLANDA Resort for Everybody

By Chitaranjan Bakhshi, Pash India

G o l f P l u s S E P T E M B E R 2 0 1 6 49

seasonally changing menu. The Ocean Room is one of only fi ve steakhouses in the U.S. to earn both Forbes 4 Star and AAA 4 Diamond ratings. The Ocean Room is committed to supporting local agriculture by writing seasonal menus based on availability of fresh produce. Complementing Chef Jason Rheinwald’s cuisine is Wine Spectator’s “Best Of” Award Winning Wine Program, enticing to the most discriminating oenophile. With over 1000 selections, Certifi ed Sommelier Erika Selheim strives to showcase the characteristics of the world’s fi nest varietals, regions, growers, and producers.

Jasmine Porch The walls of authentic Charleston brick, oak-plank fl oors, and the backdrop of the spectacular Atlantic Ocean create the ideal setting for this updated Lowcountry style

cuisine. With a menu that highlights the abundance of Charleston’s seafood, along with certifi ed organic local produce, Jasmine Porch will delight food lovers with its unique and refreshing approach. Dedicated to sharing the extraordinary culinary depth of the Lowcountry, Chef Jason Cote and the Jasmine Porch team work closely with local farmers to cultivate produce that is specifi cally featured on seasonal menus. The Jasmine Porch exhibits southern charm during breakfast and lunch each day. Nightly dinner showcases classic interpretations of Charleston Shrimp and Grits and She Crab Bisque. Each Sunday, islanders gather for Jasmine’s Signature Jazz Brunch highlighted by sumptuous offerings and sweeping views of the Atlantic Ocean. This long standing Kiawah Island tradition features a collection

of seafood specialties, house-made charcuterie and other unique Chef crafted items. Chilled champagne mimosas and soft lively music perfectly complete your remarkable weekend experience.

Tomasso at Turtle Point ClubhouseEnjoy panoramic views of Jack Nicklaus’s Turtle Point Golf Course from the comfort of Tomasso Restaurant. Choose from Chef Brandon Lapp’s Italian inspired menu, infl uenced by locally sourced ingredients, featuring homemade pastas, sauces, and pizzas prepared daily. Indulge in a selection from our extensive list of Italian and New World wines, from Pinot Grigios to Barolos, and complete your visit with a glass of our house-made Limoncello. Buon Appetito!

Osprey Point Cherrywood BBQ and

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TRAVEL

Ale HouseGenuine Southern BBQ, house smoked over local hardwoods and complimented by Chef Daniel Coulter’s signature sauces. We have something for everyone from our hearty BBQ platters, signature sides and unique salads to our thoughtfully prepared Alehouse specialties. Let our knowledgeable staff pair your meal with a special brew from our extensive beer list featuring over 60 local, imported, draft and craft beers. Open dining on the veranda lets diners take in sweeping fairway views and Osprey’s famous alligators.

The Atlantic Room Situated directly on the coast in The Ocean Course clubhouse, The Atlantic Room is Kiawah’s premier seafood restaurant featuring modern American twists on seasonal seafood selections. With grand sweeping views of the Atlantic Ocean, the restaurant provides an unparalleled dining experience with a menu comprised of fresh seasonal ingredients, delicious, uncomplicated preparations with an emphasis on the freshest, local seafood, procured through partnerships with local fi shermen and handpicked by Chef Jonathan Banta directly at the docks on Wadmalaw Island. Chef’s Banta’s creations are perfectly

complemented by a Wine Spectator Award of Excellence Wine list. The Atlantic Room is a proud member of the Sustainable Seafood initiative that insures the health of worldwide fi sheries.

The Ryder Cup BarAlso in The Ocean Course clubhouse, enjoy a la carte breakfast, a casual lunch with family or a post round sunset celebration on the veranda at the Resort’s stunning Oceanside bar. Take in spectacular views of the Atlantic Ocean and the fi nal hole at one of golf’s greatest challenges, The Ocean Couse. While dining check out the course’s notorious ocean breezes on the compass rose located on the bar’s ceiling which is attached to a rooftop weathervane. A variety of unique bar menu favorites, including, our Bagger Burger, signature Crispy Fried Shrimp and the freshest oysters are offered daily.

Kiawah’s great selection of golf coursesWith all of the accolades that Kiawah Island Golf Resort has received, no accolades have been more resounding that for the quality of the resort’s golf. One thing that the owners and the management of the resort does to insure that the quality of golf remains top-notch

is to continually renovate courses so they consistently remain fresh and challenging. The Ocean Course is the resort’s premier course. It has hosted the 1991 Ryder Cup known as the “War by the Shore” where the U.S. team eked out a narrow victory and essentually put the Ryder Cup matches on the golfi ng world’s map. In addition, it has hosted two World Cup of Golf tournaments, a PGA Club Professional Championship, a Senior PGA Championship and in 2012, Rory McIlroy defeated a strong fi eld to win the PGA Championship here on Kiawah. It’s scheduled to host the 2021 PGA as well. Course architect, Pete Dye, has returned numerous times to renovate the course beginning in 1997, then again in 2002, 2003 and fi nally in 2011 in preparation for the 2012 PGA Championship. He says no further renovations are necessary in preparation for the 2021 championship. At Turtle Point, Jack Nicklaus returned to Kiawah in 2000 for a renovation. The same year saw the construction of Turtle Point’s antebellum-style clubhouse. This January, the course closed again this January for a 9-month renovation suggested by Nicklaus and will reopen again in October. In 2014, Osprey Point closed for the summer for a complete renovation approved by course architect Tom Fazio. It included regrassing tees, fairways and greens with Platinum Paspalum (the same grass used on The Ocean Course), shifting bunkers and renovating a number of fairways to both for improved drainage and playability.In 2015, the work continued when Oak Point underwent a six-month renovation. Much like the work on Osprey Point, this renovation included regrassing the tees, fairways and greens with Paspalum Platinum, returning the greens and tees back to their original sizes and shapes and recontouring all of the bunkers as well as some of fairways. Irrigation was also be added to the roughs. Both Osprey Point and Oak Point reopened to rave reviews. Plans are in place for Cougar Point, the resort’s Gary Play course, to undergo a renovation in 2017. All of this just 21 miles from beautiful and historic Charleston, South Carolina, recently named the No. 1 city in the world by readers of the prestigious Travel + Leisure magazine, which also named Kiawah Island as the No. 2 island on the continental U.S. Kiawah Island Golf Resort is perfect individuals, families or groups looking for a relaxing yet adventurous escape from the ordinary.

LATEST HAPPENINGSChitranjan Bakhshi’s article on Kiawah Island in North Carolina gets featured in the September issue of Golf Plus Magazine.

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LATEST HAPPENINGS

Alroy Mathew Rozario, Executive, Cochin Awarded Employee of the Month Award (Inbound) for the month of Aug’16 For his operational excellence andexcellentclientservicingwhileconductingtheLUXEIndiaFAMTrip

Puruhuta Malkotia,DeputyManager, PacificWorldAwarded Employee of the Month Award (Pacific World) for the month of Aug’16 For handling sales and operationsfordomesticgroupsofMahindraRuralHousingFinanceandenhancingprofitsthroughowninitiativeandefforts.

Ranveer Singh, Assistant Manager, Human Resources Awarded Cheetah Award for his contribution towards the Training Academy, ISO Implementation andRecruitment closures.

Subhash Singh, Assistant Manager, East Europe Charter Awarded Cheetah Award Forhisoperationalexcellenceresultinginhighprofitmarkup

Reward and recognition

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Tips DivisionCONTEST WINNER

Amit ChaudharyManager, Go India Journeys

Place:Tsomoriri Lake, Ladakh

Date:20th July 2016

Send in your best clicks to be featured in the next Newsletter.

PHOTOGRAPHY CONTEST

1. An environmentally – friendly practice I’ve been committed to (home or office)

Saving Water by checking whether taps are closed properly and there is no leakage. Switching off lights when not in use and reusing paper.

2. Last vacation spot I visited

Goa…

3. Destination I want to visit

Snowy Place - Antartica- play with penguins

4. Best Time of the year

Everyday

5. I cannot live without

My Family, specially sweet little daughter

6. What I like most about Le Passage

Work, freedom to express

7. My first job was

Bombay Tarapore Transport (Admin) at the age of 14 years

8. Interest / Hobbies

Travelling, meeting different people, understanding different languages, to enjoy God’s creativity especially the diverse nature.

9. My Life’s Mantra

Live and let live enjoy the life to fullest without complaints.

Shakir PatniAssistant Vice President –

Events & Business Development

SPOTLIGHT

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HIGHLIGHT OF THE MONTHCongratulations!! on completion of 1 year in August’16S. No. Emp Name DOJ Location Department Designation Cluster

1 Shubhrata Anil 17-08-2015 Noida Luxe India Manager Luxe India

2 Anushri Birla 17-08-2015 Noida Luxe India Manager Luxe India

3 Kanika Segan 19-08-2015 Noida French Executive Western and Southern Europe

4 Subani Saxena 20-08-2015 Noida Marketing Assistant Manager Marketing & Communications

5 Nitish Sharma 24-08-2015 Noida Australasia Executive America, Asia & Africa (AAA)

6 Prashant Baluni 24-08-2015 Noida Indian Routes Senior Executive Central Europe

7 Alroy Mathew Rozario 31-08-2015 Cochin Cochin Executive Operations

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HIGHLIGHT OF THE MONTHWelcome new colleaguesS. No. Employee Name DOJ Location Department Designation Cluster

1 Hafeez Khan 01-08-2016 Hauz Khas Transport Customer Service Representative Transport

2 Shushant Jain 04-08-2016 Noida Accounts Executive Accounts

3 Karan Kumar 08-08-2016 Noida TUI Charter Senior Executive Northern & Eastern Europe

4 Aamir Afzal Khan 16-08-2016 Mumbai Mumbai Senior Executive Operations

5 Chetan Bazaz 17-08-2016 Hauz Khas Transport Customer Service Representative Transport

6 Harshit Arora 17-08-2016 Hauz Khas Transport Customer Service Representative Transport

7 Prince Zaid Ansari 17-08-2016 Hauz Khas Transport Customer Service Representative Transport

8 Bharat Soundar Rajan 19-08-2016 Noida Associations, Congress General Manager MICE and Confernces 9 Arun Jose 22-08-2016 Cochin Cochin Customer Service Representative Operations

10 P Vaneshkumar 22-08-2016 Chennai Outbond MICE Manager - Sales MICE

11 Samriddha Sil 23-08-2016 Noida French Executive Western and Southern Europe12 Rajendra R. Kudtarkar 26-08-2016 Mumbai Mumbai Senior Executive Operations

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CORPORATE SOCIAL RESPONSIBILITY

14Th FOUNDATION DAY initiatives

52 units of Blood donatedOur Le Passage to India Journeys (LPTIJ) colleagues were encouraged to donate blood to the Indian Red Cross Blood Bank team. With the valuable contribution of 100 volunteers, 52 units of blood were collected. This great initiative has taken place over the last six years, and as a result many colleagues have started regularly donating blood to hospitals individually throughout the whole year.

Certificates of AppreciationCertificates were awarded to Foreign Tour Operators (FTOs), individuals and Non-Governmental Organisations (NGOs) which are affiliated with the Le Passage to India Foundation to recognise their contribution and support the less privileged. LPTIJ was also awarded the collective certificate for the colleague volunteering program launched this year that has already seen over 250 employees spending one afternoon, between April and August, doing community work.

Children sponsored by Le Passage to India through Project Arman and Deepalaya Sanjay Colony School, visited the company’s offices in Noida to attend a presentation of the annual sponsorships. The LPTIJ team donated INR 300000 (€4000) to Project Arman and INR 144000 (€1950) to Deepalaya. All the children were given individual goodie bags with soft toys, chocolates and snacks. Deepalaya is an NGO based in New Delhi that has been successfully running a school in the slums of Sanjay Colony in Okhla, transforming the lives of poor children through quality education.

SPONSORING child EDUCATIONOFFSHORE LOCATIONS: LPTIJ offices outside Noida and Delhi in Jaipur, Mumbai, Goa, and Chennai also organised their own charity initiatives. In particular:

Jaipur: The team made their annual donation of INR 1,00,000 (€1350) to Jaipur Foot Organisation covering the cost of approximately 30 prosthetic limbs. The institution constitutes the largest organisation worldwide offering low-cost artificial limbs along with other mobility aids and appliances for disabled people, especially the poor.

Mumbai: Members of the team participated in an LPTIJ sponsored day trip to Kanheri Caves for 35 children from marginalised communities who are part of Mumbai’s Sports NGO Rahee Foundation. The trip included hiking, a train and boat ride, as well as a delicious lunch. The organisation is affiliated with Le Passage Travel Foundation. Its main purpose is to motivate and empower children between 10 and 18 years old to create social change by using sport as a vehicle to drive holistic, physical and emotional development.

Goa: LPTIJ colleagues in Goa spent a day with abandoned children from St. Anthony’s Convent Home. The team sponsored their lunch and donated INR 20,000 (approx. €270) on behalf of Le Passage Travel Foundation, for improving the Home’s infrastructure and facilities. Most of the children living there come from single parents or underprivileged families who cannot afford to support them.

Chennai: As part of the brand’s CSR activity, our LPTIJ team visited the Little Flower Convent, a school for hearing and visually impaired children, and donated INR 20,000 (approx. €270). This contribution helped the school to purchase a new high-speed tailoring machine that will help them tailor clothes for the children as well as teach them how to tailor.

Clothes donationsLPTIJ colleagues managed to collect and donate 9 cartons and two bundles of clothes for NGO Goonj, an Indian NGO that recycles discarded clothes and household goods into useful products for the poor.

Key senior management members visited the Gurukul learning centre to host their annual community lunch and inaugurate the school’s new Computer Centre. LPTIJ has donated one of the computers to the Centre. The Gurukul has over 200 students, most of them coming from low-income families, and prepares them to become part of the Hindu clergy. The school’s board and lodging are sustained via donations from well-wishers.

Community Service

Hotelbeds covers Le Passage foundation day