Contents · Sector 126,Noida,UP, Noida -201303 Phone No:0120-4990172 E-mail: [email protected] SECTOR:...

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1 Introduction Qualifications Pack – Cloud Migration Analyst Contents 1. Introduction and Contacts..…………………….…P.1 2. Qualifications Pack……….……........................P.2 3. Glossary of Key Terms …………………………...…P.3 4. NOS Units……………………..…….………………….…P.5 5. Annexure: Nomenclature for QP & NOS…..P.33 6. Assessment Criteria………………....................P.35 NOS describe what individuals need to do, know and understand in order to carry out a particular job role or function NOS are performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding IT-ITeS SSC NASSCOM Plot No-7,8,9 & 10, Sector 126,Noida,UP, Noida -201303 Phone No:0120-4990172 E-mail: [email protected] SECTOR: IT-ITeS SUB-SECTOR: Future Skills OCCUPATION: Cloud Computing REFERENCE ID: SSC/Q8305 ALIGNED TO: NCO 2015/2511.NIL Brief Job Role Description: Individuals in this role ensure smooth migration of data and applications to cloud platforms. They also create necessary integrations between cloud platforms and legacy/on-premise systems to ensure smooth migration of data and applications. Personal Attributes: Cloud Migration Analysts must manage and collaborate with various stakeholders involved in the process of migrating data and applications to cloud platforms. They must be able to communicate and build relationships with others and also continuously develop their knowledge and analytical abilities. QUALIFICATIONS PACK -NATIONAL OCCUPATIONAL STANDARDS FOR IT-BPM INDUSTRY

Transcript of Contents · Sector 126,Noida,UP, Noida -201303 Phone No:0120-4990172 E-mail: [email protected] SECTOR:...

Page 1: Contents · Sector 126,Noida,UP, Noida -201303 Phone No:0120-4990172 E-mail: ssc@nasscom.in SECTOR: IT-ITeS SUB-SECTOR: Future Skills OCCUPATION: Cloud Computing REFERENCE ID: SSC/Q8305

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Introduction Qualifications Pack – Cloud Migration Analyst

Contents 1. Introduction and Contacts..…………………….…P.1

2. Qualifications Pack……….……........................P.2

3. Glossary of Key Terms …………………………...…P.3

4. NOS Units……………………..…….………………….…P.5

5. Annexure: Nomenclature for QP & NOS…..P.33

6. Assessment Criteria………………....................P.35

� NOS describe

what individuals need to do, know and understand in order to carry out a particular job role or function

� NOS are

performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding

IT-ITeS SSC NASSCOM Plot No-7,8,9 & 10, Sector 126,Noida,UP, Noida -201303 Phone No:0120-4990172 E-mail: [email protected]

SECTOR: IT-ITeS

SUB-SECTOR: Future Skills

OCCUPATION: Cloud Computing

REFERENCE ID: SSC/Q8305

ALIGNED TO: NCO 2015/2511.NIL

Brief Job Role Description: Individuals in this role ensure smooth migration of data and applications to cloud platforms. They also create necessary integrations between cloud platforms and legacy/on-premise systems to ensure smooth migration of data and applications. Personal Attributes: Cloud Migration Analysts must manage and collaborate with various stakeholders involved in the process of migrating data and applications to cloud platforms. They must be able to communicate and build relationships with others and also continuously develop their knowledge and analytical abilities.

QUALIFICATIONS PACK -NATIONAL OCCUPATIONAL STANDARDS FOR IT-BPM INDUSTRY

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Job Role Cloud Migration Analyst (Migration Engineer)

Description

Individuals in this role ensure smooth migration of data and applications to cloud platforms. They also create necessary integrations between cloud platforms and legacy/on-premise systems to ensure smooth migration of data and applications

NSQF Level 6 Minimum Educational Qualifications Maximum Educational Qualifications

Bachelor’s Degree in Engineering / Technology / Statistics / Mathematics / Computer Science/ Physical Sciences Not Applicable

Training (Suggested but not mandatory) Not Applicable

Minimum Job Entry Age 21 years (Recommended) Experience 0 - 6 months (Recommended)

Applicable National Occupational Standards (NOS)

Compulsory:

1. SSC/N8316 Migrate legacy/on-premise/cloud applications and data to new cloud platforms

2. SSC/N8317 Integrate cloud infrastructure with existing IT systems

3. SSC/N9005 Develop your knowledge, skills and competence

4. SSC/N9006 Build and maintain relationships at the workplace

5. SSC/N9010 Convince others to take appropriate action in different situations

6. SSC/N9012 Manage and collaborate with stakeholders for project success

Performance Criteria As described in the relevant NOS units

Qualifications Pack Code SSC/Q8305

Job Role Cloud Migration Analyst This job role is applicable both in national and international scenarios

Credits (NSQF) TBD Version number 1.0 Sector IT-ITeS Drafted on 11/04/2019 Sub-sector Future Skills Last reviewed on 29/05/2019 Occupation Cloud Computing Next review date 31/12/2020

NSQC Clearance on 22/08/2019 Job

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Keywords /Terms Description Sector Sector is a conglomeration of different business operations having similar

business and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests.

Sub-sector Sub-sector is derived from a further breakdown based on the characteristics and interests of its components.

Occupation Occupation is a set of job roles, which perform similar/ related set of functions in an industry.

Job Role Job role defines a unique set of tasks that together form a unique employment opportunity in an organisation.

Occupational Standards (OS)

OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts.

Performance Criteria Performance criteria are statements that together specify the standard of performance required when carrying out a task.

National Occupational Standards (NOS)

NOS are occupational standards which apply uniquely in the Indian context.

Qualifications Pack (QP)

QP comprises the set of OSs, together with the educational, training and other criteria required to perform a job role. A QP is assigned a unique qualifications pack code.

Electives Electives are NOS/set of NOS that are identified by the sector as contributive to specialization in a job role. There may be multiple electives within a QP for each specialized job role. Trainees must select at least one elective for the successful completion of a QP with Electives.

Options Options are NOS/set of NOS that are identified by the sector as additional skills. There may be multiple options within a QP. It is not mandatory to select any of the options to complete a QP with Options.

Unit Code Unit code is a unique identifier for an Occupational Standard, which is denoted by an ‘N’

Unit Title Unit title gives a clear overall statement about what the incumbent should be able to do.

Description Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for.

Scope Scope is a set of statements specifying the range of variables that an individual may have to deal with in carrying out the function which have a critical impact on quality of performance required.

Knowledge and Understanding

Knowledge and understanding are statements which together specify the technical, generic, professional and organisational specific knowledge that an individual need to perform to the required standard.

Organisational Context Organisational context includes the way the organisation is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility.

Technical Knowledge Technical knowledge is the specific knowledge needed to accomplish specific designated responsibilities.

Defin

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Acro

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Keywords /Terms Description

NOS National Occupational Standard(s)

NSQF National Skills Qualifications Framework

QP Qualifications Pack

IT-ITeS Information Technology – Information Technology enabled Services

SPD Software Product Development

ERD Engineering and R&D

ITS Information Technology Services

BPM Business Process Management

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Overview This unit is about migrating legacy/on-premise/cloud applications and data to new cloud platforms and ensuring the migrated workload is secure and performs as intended.

National Occupational Standard

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Unit Code SSC/N8316 Unit Title (Task)

Migrate legacy/on-premise/cloud applications and data to new cloud platforms

Description This unit is about migrating legacy/on-premise/cloud applications and data to new cloud platforms and ensuring the migrated workload is secure and performs as intended.

NSQF Level 7 Scope This unit/task covers the following:

• Planning for migration • Resource provisioning • Migration to cloud • Following SOPs • Validation • Alignment with governance policies • Security

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Planning for migration

To be competent, the user/individual on the job must be able to:

PC1. support the identification and estimation of application remediation and changes in the source code required for preparation of migration

PC2. develop plans to create appropriate migration bundles and sequences and then prepare data for interfaces

PC3. create, validate and execute fallback/roll back plans in case the migration does not perform as intended

Resource provisioning

PC4. provision storage disks, virtual storage devices, compute systems and all other resources on cloud

PC5. configure servers, including storage & network for migration

Migration to cloud

PC6. migrate servers, storage and databases to the new environment PC7. manage migration of traffic PC8. identify and leverage appropriate migration tools to execute migration

procedures

Following SOPs PC9. follow and maintain Standard Operating Procedures (SOP’s) for

migration execution

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Validation PC10. ensure data integrity of database and other storage information and

identify gaps in desired data PC11. identify checks and protocols to validate successful migration

Alignment with governance policies

PC12. work closely with developers and database admins to align to governance policies, and oversee their implementation

Security

PC13. evaluate proof-of-concepts for server, storage, network, and security technologies to support the cloud infrastructure.

PC14. ensure migrated data adhere to security standards and guidelines as per organizational and regulatory requirements

Knowledge and Understanding (K)

A. Organizational Context (Knowledge of the company/ organization and its processes)

The user/individual on the job needs to know and understand: KA1. organizational policies, procedures and guidelines which relate to

migration of application and data to cloud platforms KA2. organizational policies and procedures for sharing data KA3. organizational policies and procedures for documenting processes

related to migration of application and data to cloud platforms KA4. who to involve while planning migration of applications and data to

cloud platforms KA5. the range of standard templates and tools available and how to use

them

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B. Technical Knowledge

The user/individual on the job needs to know and understand: KB1. how to evaluate changes required on the application source code

before migration KB2. how to define migration bundles KB3. how to define sequence of migration bundles KB4. different types of cloud migration frameworks KB5. different methodologies for migrating workloads to cloud KB6. how to create a roll back plan in case of migration failure KB7. how to deploy infrastructure on cloud KB8. different types of cloud migration tools KB9. Standard Operating Procedures (SoP) for executing cloud migration KB10. different types of security standards and policies KB11. different types of regulatory/ compliance standards KB12. how to validate successful migration to cloud

Skills (S) A. Core / Generic

Skills The user/individual on the job needs to know and understand how to: Reading Skills SA1. follow instructions, guidelines, procedures, rules and service level

agreements Team Work SA2. contribute to the quality of team work SA3. work independently and collaboratively

B. Professional

Skills The user/individual on the job needs to know and understand how to: Analytical Thinking SA4. analyze business impact and disseminate relevant information to

others SA5. analyze data and understand its implications on business SA6. pass on relevant information to others Attention to Detail SA7. check the work is complete and free from errors Critical Thinking SA8. apply balanced judgments to different situations Customer Centricity

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SA9. carry out rule-based transactions in line with customer-specific guidelines, procedures, rules and service level agreements

SA10. check that own/peers’ work meets customer requirements SA11. deliver consistent and reliable service to customers SA12. work effectively in a customer facing environment Decision Making SA13. follow rule-based decision-making processes SA14. make decisions on suitable courses Plan and Organize SA15. plan and organize the work to achieve targets and deadlines Problem Solving SA16. apply problem-solving approaches in different situations SA17. refer anomalies to the supervisor

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NOS Version Control

NOS Code SSC/N8316

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 11/04/2019 Industry Sub-sector Future Skills Last reviewed on 29/05/2019

Occupation Cloud Computing Next review date 31/12/2020

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SSC/N8317 Integrate cloud infrastructure with existing IT systems

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Overview This unit is about creating suitable integrations to connect cloud infrastructure with existing IT systems in the organization.

National Occupational Standard

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Unit Code SSC/N8317 Unit Title (Task)

Integrate cloud infrastructure with existing IT systems

Description This unit is about creating suitable integrations to connect cloud infrastructure with existing IT systems in the organization.

NSQF Level 6 Scope This unit/task covers the following:

• Gathering requirements • Planning activties • Process mapping • API/Data/Application integration • Unit testing • Systems testing • Ensuring systems security

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Gathering requirements

To be competent, the user/individual on the job must be able to: PC1. define integration needs and document the requirements, users,

roles and permissions Planning activities

PC2. create a plan to divide the integration activity into different

phases Process mapping

PC3. map the process flow and the transaction of data in between sub-

systems PC4. plan to prevent erroneous data from being entered that disrupts

the chronological events of a process

API/Data/Application integration

PC5. map upstream and downstream application integration points PC6. plan data integration elements and execute PC7. research on off-the shelf APIs (Application Programming

Interfaces) that will help integrate sub-systems PC8. build APIs to integrate sub-systems

Unit testing PC9. carry unit tests to ensure desired performance from the APIs

Systems testing PC10. perform systems tests to verify that systems meet requirements

Ensuring systems security

PC11. ensure security of systems before, during and after integration

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Knowledge and Understanding (K) A. Organizational

Context (Knowledge of the company/ organization and its processes)

The user/individual on the job needs to know and understand: KA1. organizational policies, procedures and guidelines which relate to

mapping process flow and integrating systems and sub-systems KA2. organizational policies and procedures for sharing data KA3. organizational policies and procedures for documenting plan for

integrating systems and sub-systems KA4. who to involve while mapping process flow and creating the

integration plan KA5. the range of standard templates and tools available and how to

use them B. Technical Knowledge

The user/individual on the job needs to know and understand: KB1. how to define process flows KB2. how to define integration requirements KB3. how to create an integration plan KB4. different methods for system integrations KB5. how to define upstream and downstream software dependencies KB6. how to build APIs for systems integration KB7. different off-the shelf APIs available for systems integration KB8. different types of integration tests KB9. how to carry out unit test KB10. different types of systems test KB11. different types of security standards and protocols KB12. different types of security tests

Skills (S) A. Core / Generic

Skills The user/individual on the job needs to know and understand how to: Listening and Speaking Skills SA1. ask for clarification and advice from appropriate people

Reading Skills SA2. follow instructions, guidelines, procedures, rules and service level

agreements

Team work SA3. contribute to the quality of team work

Writing Skills

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SA4. complete accurate well written work

B. Professional Skills The user/individual on the job needs to know and understand how to: Analytical Thinking SA5. analyze architecture related decisions on business and

organization SA6. analyze business impact and disseminate relevant information to

others SA7. analyze data and activities

Attention to Detail SA8. apply good attention to detail SA9. check the work is complete and free from errors

Critical Thinking SA10. apply balanced judgments to different situations

Customer Centricity SA11. check that own/peers’ work meets customer requirements SA12. deliver consistent and reliable service to customers SA13. work effectively in a customer facing environment

Plan and Organize SA14. plan and organize the work to achieve targets and deadlines

Problem Solving SA15. apply problem-solving approaches in different situations

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NOS Version Control

NOS Code SSC/N8317

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 11/04/2019 Industry Sub-sector Future Skills Last reviewed on 29/05/2019

Occupation Cloud Computing Next review date 31/12/2020

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SSC/N9005 Develop your knowledge, skills and competence

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Overview This unit is about taking action to ensure you have the knowledge and skills you need to perform competently in your current job role and to take on new responsibilities, where required. Competence is defined as: the application of knowledge and skills to perform to the standards required.

National Occupational Standard

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Unit Code SSC/N9005 Unit Title (Task)

Develop your knowledge, skills and competence

Description This unit is about taking action to ensure you have the knowledge and skills you need to perform competently in your current job role and to take on new responsibilities, where required. Competence is defined as: the application of knowledge and skills to perform to the standards required.

NSQF Level 6 Scope This unit/task covers the following:

• Develop knowledge • Apply knowledge Learning and Development Activities: Formal education and training programs, leading to certification, non-formal activities (such as private study, learning from colleagues, project work), designed to meet learning and development objectives but without certification. Appropriate Action: Undertaking further learning and development activities, finding further opportunities to apply your knowledge and skills

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Develop knowledge

To be competent, the individual working on the job must be able to: PC1. obtain advice and guidance from appropriate people to develop your

knowledge, skills and competence PC2. identify accurately the knowledge and skills you need for your job role PC3. identify accurately your current level of knowledge, skills and

competence and any learning and development needs PC4. agree with appropriate people a plan of learning and development

activities to address your learning needs PC5. undertake learning and development activities in line with your plan

Apply knowledge PC6. apply new knowledge and skills in the workplace, under supervision PC7. obtain feedback from appropriate people on your knowledge and

skills and how effectively you apply them

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PC8. review your knowledge, skills and competence regularly and take appropriate action

Knowledge and Understanding (K) A. Organizational

Context (Knowledge of the company/ organization and its processes)

The individual on the job needs to have knowledge of: KA1. your organization’s procedures and guidelines for developing your

knowledge, skills and competence and your role and responsibilities in relation to this

KA2. the importance of developing your knowledge, skills and competence to you and your organization

KA3. different methods used by your organization to review skills and knowledge including: • training need analysis • skills need analysis • performance appraisals

KA4. how to review your knowledge and skills against your job role using different methods and analysis

KA5. different types of learning and development activities available for your job role and how to access these

KA6. how to produce a plan to address your learning and development needs, who to agree it with and the importance of undertaking the planned activities

KA7. different types of support available to help you plan and undertake learning and development activities and how to access these

KA8. why it is important to maintain records of your learning and development

KA9. methods of obtaining and accepting feedback from appropriate people on your knowledge skills and competence

KA10. how to use feedback to develop in your job role B. Technical Knowledge

The individual on the job needs to know and understand:

KB1. the knowledge and skills required in your job role KB2. your current learning and development needs in relation to your job

role KB3. different types of learning styles and methods including those that

help you learn best KB4. the importance of taking responsibility for your own learning and

development KB5. to the importance of learning and practicing new concepts, theory

and how to apply these in the work environment or on samples. KB6. how to explore sample problems and apply solutions

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KB7. how to use information technology effectively to input and/or extract data accurately

KB8. how to agree objectives and work requirements KB9. how to keep up to date with changes, procedures and practices in

your role

Skills (S) A. Core / Generic

Skills The user/individual on the job needs to know and understand how to: Writing Skills SA1. complete accurate well written work

Reading Skills SA2. follow instructions, guidelines, procedures, rules and service level

agreements

Listening and Speaking Skills SA3. ask for clarification and advice from line managers

Decision Making SA4. make decisions on suitable courses

Plan and Organize SA5. plan and organize your own work to achieve targets and deadlines

Customer Centricity SA6. check that own/ peers’ work meets customer requirements

Problem Solving SA7. refer anomalies to the line manager

Analytical Thinking SA8. analyze data and activities

Critical Thinking SA9. apply balanced judgments to different situations

Attention to Detail SA10. check the work is complete and free from errors SA11. get the work checked by others

Team Work SA12. work effectively in a team environment

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NOS Version Control

NOS Code SSC/N9005

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 11/04/2019 Industry Sub-sector Future Skills Last reviewed on 29/05/2019

Occupation Cloud Computing Next review date 31/12/2020

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SSC/N9006 Build and maintain relationships at the workplace

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Overview This unit is about building and maintaining constructive relationships at the workplace.

National Occupational Standard

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Unit Code SSC/N9006 Unit Title (Task)

Build and maintain relationships at the workplace

Description This unit is about building and maintaining constructive relationships at the workplace.

NSQF Level 6 Scope This unit/task covers the following:

• Build relationships • Maintain relationships

Appropriate Action: line manager, members of the team / department, members from other teams / departments

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Build relationships

To be competent, the individual working on the job must be able to: PC1. build rapport with appropriate people at the workplace PC2. develop new professional relationships PC3. build alliances to establish mutually beneficial working arrangements PC4. foster an environment where others feel respected PC5. identify and engage a diverse range of influential contacts

Maintain relationships

PC6. obtain guidance from appropriate people, where necessary PC7. attentively listen to ideas and give constructive feedback PC8. promptly resolve conflicts between team members PC9. work with colleagues to deliver shared goals PC10. recognize the contributions made by your colleagues

Knowledge and Understanding (K) A. Organizational

Context (Knowledge of the company/ organization and its processes)

The individual on the job needs to have knowledge of:

KA1. organizational policies and procedures for building relationships and their role and responsibilities in relation to this

KA2. different training programs to enable the development of relevant behavioral competencies

B. Technical Knowledge

The individual on the job needs to know and understand:

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KB1. the importance of creating an environment of trust and mutual respect in the organization

KB2. the importance of effective communication in developing productive working relationships with colleagues

KB3. different types of information that colleagues might need and the importance of providing this information when it is required

Skills (S) A. Core / Generic

Skills The user/individual on the job needs to know and understand how to:

Listening and Speaking Skills SA1. ask for clarification and advice from line managers

Team Working SA2. work effectively in a team environment

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NOS Version Control

NOS Code SSC/N9006

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 11/04/2019 Industry Sub-sector Future Skills Last reviewed on 29/05/2019

Occupation Cloud Computing Next review date 31/12/2020

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SSC/N9010 Convince others to take appropriate action in different situations

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Overview This unit is about convincing others to take appropriate action in different situations.

National Occupational Standard

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SSC/N9010 Convince others to take appropriate action in different situations

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Unit Code SSC/N9010 Unit Title (Task)

Convince others to take appropriate action in different situations

Description This unit is about convincing others to take appropriate action in different situations.

NSQF Level 6 Scope This unit/task covers the following:

• Define needs • Persuade others

Appropriate People: line manager, members of the team / department, members from other teams / departments

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Define needs To be competent, the individual working on the job must be able to:

PC1. gather needs of concerned people PC2. adapt arguments to consider diverse needs

Persuade others

PC3. use small wins as milestones to gain support for ideas PC4. persuade with the help of concrete examples or evidences PC5. take defined steps to reach a consensus on the course of action

Knowledge and Understanding (K) A. Organizational

Context (Knowledge of the company/ organization and its processes)

The individual on the job needs to have knowledge of: KA1. organizational policies and procedures for persuading people and

their role and responsibilities in relation to this

B. Technical Knowledge

The individual on the job needs to know and understand: KB1. different types of information that people might need and the

importance of providing this information when it is required KB2. different methods of communication and the circumstances in which

it is appropriate to use these

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SSC/N9010 Convince others to take appropriate action in different situations

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Skills (S) A. Core / Generic

Skills The user/individual on the job needs to know and understand how to: Listening and Speaking Skills SA1. ask for clarification and advice from appropriate people SA2. listen effectively and orally communicate information accurately Decision Making SA3. make decisions on suitable courses Critical Thinking SA4. apply balanced judgments to different situations

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SSC/N9010 Convince others to take appropriate action in different situations

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NOS Version Control

NOS Code SSC/N9010

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 11/04/2019 Industry Sub-sector Future Skills Last reviewed on 29/05/2019

Occupation Cloud Computing Next review date 31/12/2020

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SSC/N9012 Manage and collaborate with stakeholders for project success

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Overview This unit is about managing and communicating effectively with stakeholders to ensure that project requirements are met.

National Occupational Standard

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SSC/N9012 Manage and collaborate with stakeholders for project success

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Unit Code SSC/N9012 Unit Title (Task)

Manage and collaborate with stakeholders for project success

Description This unit is about managing and communicating effectively with stakeholders to ensure that project requirements are met.

NSQF Level 6 Scope This unit/task covers the following:

• Define stakeholder requirements • Communicate with stakeholders • Ensure stakeholder satisfaction

Stakeholders: Internal, external

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Define stakeholder requirements

To be competent, the user/individual on the job must be able to: PC1. identify the larger business and organizational context behind the

requirements of the stakeholder PC2. manage fluctuating stakeholder priorities and expectations PC3. consult stakeholders early in critical organization-wide decisions

Communicate with stakeholders

PC4. use formal communication methods to collaborate with stakeholders

(such as meetings, conference calls, emails etc.) PC5. keep stakeholders updated on changes in project requirements PC6. define the frequency of communication with all the stakeholders PC7. use suitable tools to represent numbers and pictures to present

details Ensure stakeholder satisfaction

PC8. respond to requests in a timely and accurate manner PC9. take feedbacks from stakeholders regularly PC10. continuously improve work deliverables/service based on stakeholder

feedback PC11. plan deliverables based on stakeholder needs

Knowledge and Understanding (K) A. Organizational

Context (Knowledge of the company/ organization and its

The user/individual on the job needs to know and understand: KA1. organizational policies and procedures for working with stakeholders

and their role and responsibilities in relation to this

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SSC/N9012 Manage and collaborate with stakeholders for project success

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NOS Version Control

processes)

B. Technical Knowledge

The user/individual on the job needs to know and understand: KB1. the importance of effective communication and establishing good

working relationships with relevant stakeholders KB2. different methods of communication and the circumstances in which

it is appropriate to use these KB3. different types of information that stakeholders might need and the

importance of providing this information when it is required

Skills (S) A. Core / Generic

Skills The user/individual on the job needs to know and understand how to:

Writing Skills SA1. communicate effectively with stakeholders in writing Reading Skills SA2. follow instructions, guidelines, procedures, rules and service level

agreements Customer Centricity SA3. check that own/peers’ work meets customer requirements SA4. deliver consistent and reliable service to customers Critical Thinking SA5. apply balanced judgments to different situations

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SSC/N9012 Manage and collaborate with stakeholders for project success

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NOS Code SSC/N9012

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 11/04/2019 Industry Sub-sector Future Skills Last reviewed on 29/05/2019

Occupation Cloud Computing Next review date 31/12/2020

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Annexure

Nomenclature for QP and NOS

Qualifications Pack

SSC/ Q 0101

National Occupational Standard

SSC/ N 0101

Q denoting Qualifications Pack Occupation (2 numbers)

QP number (2 numbers)

9 characters

N denoting National Occupational Standard Occupation (2 numbers)

NOS number (2 numbers)

9 characters

Back to top…

SSC denoting Software & Services Companies (IT-ITeS industry)

SSC denoting Software & Services Companies (IT-ITeS industry)

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Qualifications Pack For Cloud Migration Analyst

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The following acronyms/codes have been used in the nomenclature above:

Sequence Description Example

Three letters Industry name (Software & Services Companies)

SSC

Slash / /

Next letter Whether QP or NOS N

Next two numbers Occupation code 01

Next two numbers OS number 01

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Qualifications Pack For Cloud Migration Analyst

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Criteria For Assessment Of Trainees Job Role IoT – Cloud Migration Analyst

Qualification Pack SSC/Q8305

Sector Skill Council IT-ITeS Guidelines for Assessment 1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC. 2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC. 3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected elective/option NOS/set of NOS. 4. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below). 5. Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training center based on this criterion. 6. To pass a QP, a trainee should score an average of 70% across generic NOS’ and a minimum of 70% for each technical NOS 7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack.

Compulsory NOS Marks Allocation

Total Marks: 800

Assessment outcomes Assessment Criteria for outcomes Total Marks Out Of Theory Skills

Practical

1. SSC/N8316 Migrate legacy/on-premise/cloud applications and data to new cloud platforms

PC1.support the identification and estimation of application remediation and changes in preparation for migration

100

8 3 5

PC2.develop plans to create appropriate migration bundles and sequences and then prepare data for interfaces

8 3 5

PC3.create, validate and execute fallback/roll back plans in case the migration does not perform as intended

8 3 5

PC4.provision storage disks, virtual storage devices, compute systems and all other resources on cloud

6 2 4

PC5.configure servers, including storage & network for migration

6 2 4

PC6.migrate servers, storage and databases to the new environment

6 2 4

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Qualifications Pack For Cloud Migration Analyst

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PC7.manage migration of traffic 8 3 5

PC8. identify and leverage appropriate migration tools to execute migration procedures

8 3 5

PC9.follow and maintain Standard Operating Procedures (SOP’s) for migration execution

6 2 4

PC10. ensure data integrity of database and other storage information and identify gaps in desired data

6 2 4

PC11. identify checks and protocols to validate successful migration

8 3 5

PC12. work closely with developers and database admins to align to governance policies, and oversee their implementation

5 1 4

PC13.evaluate proof-of-concepts for server, storage, network, and security technologies to support the cloud infrastructure.

5 1 4

PC14.ensure migrated data adhere to organization's security standards and guidelines

12 4 8

Total 100 34 66

2. SSC/N8317 Integrate cloud infrastructure with existing IT systems

PC1.define integration needs and document the requirements, users, roles and permissions

100

11 4 7

PC2.create a plan to divide the integration activity into different phases

7 2 5

PC3.map the process flow and the transaction of data in between sub-systems

11 4 7

PC4.plan to prevent erroneous data from being entered that disrupts the chronological events of a process

11 4 7

PC5.map upstream and downstream application integration points

11 4 7

PC6.plan data integration elements and execute

11 4 7

PC7.research on off-the shelf APIs that will help integrate sub-systems

4 1 3

PC8.build APIs to integrate sub-systems 7 2 5

PC9.carry unit tests to ensure desired performance from the APIs

7 2 5

PC10.perform systems tests to verify that systems meet requirements

11 4 7

PC11.ensure security of systems before, during and after integration

9 2 7

Total 100 33 67

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Qualifications Pack For Cloud Migration Analyst

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3. SSC/N9005 Develop your knowledge, skills and competence

PC1. obtain advice and guidance from appropriate people to develop your knowledge, skills and competence

100

10 0 10

PC2. identify accurately the knowledge and skills you need for your job role

10 0 10

PC3. identify accurately your current level of knowledge, skills and competence and any learning and development needs

20 10 10

PC4. agree with appropriate people a plan of learning and development activities to address your learning needs

10 0 10

PC5. undertake learning and development activities in line with your plan

20 10 10

PC6. apply your new knowledge and skills in the workplace, under supervision

10 0 10

PC7. obtain feedback from appropriate people on your knowledge and skills and how effectively you apply them

10 0 10

PC8. review your knowledge, skills and competence regularly and take appropriate action

10 0 10

Total 100 20 80

4. SSC/N9006 Build and maintain relationships at the workplace

PC1. build rapport with appropriate people at the workplace

100

10 3 7

PC2. develop new professional relationships

10 3 7

PC3. build alliances to establish mutually beneficial working arrangements

10 3 7

PC4. foster an environment where others feel respected

10 4 6

PC5. identify and engage a diverse range of influential contacts

10 4 6

PC6. obtain guidance from appropriate people, where necessary

10 3 7

PC7. attentively listen to ideas and give constructive feedback

10 3 7

PC8. promptly resolve conflicts between team members

10 2 8

PC9. work with colleagues to deliver shared goals

10 2 8

PC10. recognize the contributions made by your colleagues

10 3 7

Total 100 30 70

5. SSC/N9010 Convince others

PC1. gather needs of concerned people 100 10 0 10

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Qualifications Pack For Cloud Migration Analyst

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to take appropriate action in different situations

PC2. adapt arguments to consider diverse needs

15 0 15

PC3. use small wins as milestones to gain support for ideas

25 10 15

PC4. persuade with the help of concrete examples or evidences

25 10 15

PC5. take defined steps to reach a consensus on the course of action

25 10 15

Total 100 30 70

6. SSC/N9012 Manage and collaborate with stakeholders for project success

PC1. identify the larger business and organizational context behind the requirements of the stakeholder

100

10 3 7

PC2. manage fluctuating stakeholder priorities and expectations

5 1 4

PC3. consult stakeholders early in critical organisation-wide decisions

10 3 7

PC4. use formal communication methods to collaborate with stakeholders (such as meetings, conference calls, emails etc.)

5 1 4

PC5. keep stakeholders updated on changes in project requirements

10 3 7

PC6. define the frequency of communication with all the stakeholders

10 3 7

PC7. use suitable tools to represent numbers and pictures to present details

10 3 7

PC8. respond to requests in a timely and accurate manner

10 3 7

PC9. take feedbacks from stakeholders regularly

5 1 4

PC10. continuously improve work deliverables/service based on stakeholder feedback

15 5 10

PC11. plan deliverables based on stakeholder needs

10 3 7

Total 100 29 71