Content Marketing: Case studies and strategies for success

89
Content Marketing Case studies and strategies for success

Transcript of Content Marketing: Case studies and strategies for success

Content MarketingCase studies and strategies for success

What is content marketing?

?

What is content marketing?

?Content marketing is a technique of creating and distributing valuable, relevant and consistent content to attract and acquire a clearly defined audience – with the objective of driving profitable customer action.

http://bit.ly/1djEYBf

Why?

How does content marketing relate to social media?

MECLABS is a research institute focused on discovering what really works in marketing.

We conduct real-world experiments with companies around the world to understand why people say “yes”.

Our scientific approach provides the basis for education and training resources that help create exceptional, customer-centric marketing organizations.

About the MECLABS Institute

Speakers

Daniel BursteinDirector of Editorial Content

MECLABS @DanielBurstein

Erin HoggReporterMECLABS

@HoggErin

What constitutes as content marketing?

What constitutes as content marketing?

White papers

What constitutes as content marketing?

Webinars

What constitutes as content marketing?

Case studies

What constitutes as content marketing?

Videos

What constitutes as content marketing?

Blogs

What constitutes as content marketing?

E-books

What constitutes as content marketing?

Slide decks

What constitutes as content marketing?

Tip sheets

What constitutes as content marketing?

Classes

What constitutes as content marketing?

Infographics

It’s a lot.

Above all else, content marketing should be:

(Mostly) free (Mostly) non-promotional

Helpful Educational

Shareable

Why content marketing?

PrintAdvertising

SocialMedia Mobile

Marketing

DirectMail

Trade Shows

SEO

Optimization

PPC

Webinars

EmailMarketing

CONTENT

0% 40%10% 20% 30%

10%

20%

30%

DEG

REE

OF

DIFF

ICU

LTY

LEVEL OF EFFECTIVENESS

Lead Generation Benchmark SurveyFielded January 2012, N=1,915

MarketingSherpa

Content Callout:

Content: there is no easy button.

-Scott AbelContent Strategist

http://bit.ly/15yq9Zf

172% ROI

http://bit.ly/15yq9Zf

Measurement

20%

Golf Platform7%

Transactions5%

Government Relations

6%

60%

Brand Launch

2%

Thought LeadershipExpertiseAdvocacyEmployer of Choice

Content DependentActivities

http://bit.ly/19zX8k4

Measurement

20%

Golf Platform7%

Transactions5%

Government Relations

6%

60%

Brand Launch

2%

Thought LeadershipExpertiseAdvocacyEmployer of Choice

Content DependentActivities + 100% Increase in Web visits per month

http://bit.ly/19zX8k4

http://bit.ly/15yplDJ

From this

To this

From this

But this…80% = 30ARTICLES

http://bit.ly/15yplDJ

SELL

Free is not free

Value Cost

The Prospect’s Mind

• What is truly free?• Every action requires a value proposition

The value proposition

http://www.meclabs.com/methodology

Content Callout:

Treat your content like a product.

-Drew Davis Brandscaping

1

32

Question: If I am your ideal customer, why should I engage with your content rather than any of your competitors’ content?

Prospect B

PRODUCT

#3

PRODUCT

#4

PRODUCT

#1

PRODUCT

#2PRODUCT

#3

PRODUCT

#4

PRODUCT

#2

PRODUCT

#3

PRODUCT

#4

Primary Value

Proposition

Conversion steps associated with a specific product

PRODUCT

#2PROSPECT-LEVEL

PROCESS-LEVEL

PRODUCT

#1PRODUCT

#1

PRODUCT-LEVEL

Even “free” offers require a conversion

Not this

But this

Not thisOrientation

Small form

Single CTATestimonial

Quantifier

Even “free” offers require a conversion

But this…

Not this…

Orientation Small form

Single CTATestimonial

Quantifier

Start Rate Conversion Rate

Control 0.73% 0.73%Treatment – Optimized 10.37% 4.76%Relative Difference 1,312% 548%

Increase in conversion Selling free content on the registration page increased conversion rate by 548%

548%

Even “free” offers require a conversion

What is the value?

Submit Comment

Listen to your audience

Submit Comment

What are we trying to communicate?

Join the conversationSubmit Comment

What are we trying to communicate?

Join the conversationSubmit Comment

4,357 4,278

38 50

0.87% 1.74%

Visits

Comments

Conversion

What are we trying to communicate?

Join the conversationSubmit Comment

4,357 4,278

38 50

0.87% 1.74%

Visits

Comments

Conversion

39% Increase

TELL YOURSTORY

How to identify your storyEvery customer wants two things:

Eliminate the negative

Accentuate the positive

Content Callout:

Content is anything that adds value to the reader's life.

-Avinash KaushikGoogle

Help women identify new beauty trends

Facebook395,440 likes842 people talking about this

Twitter782K followers

Company: BeautylishIndustry: BeautyProject: Brand journalism

http://bit.ly/18PBt4s

Help people learn about wine

154% lift in organic traffic

50% increase in monthly email opt-ins

153,535 Facebook likes

Company: Wine EnthusiastIndustry: Wine retailerCampaign: Product education

http://bit.ly/1tjGlqm

Help marketers improve their ecommerce efforts

Help ecommerce marketers see where they stand, and insights for improvement.

Company: MarketingSherpaProduct: Ecommerce Success Score Survey

http://bit.ly/1vx8P2k

Help people learn about big data

291% increase in social referral traffic

151% increase in organic search

269% increase in average time spent on the website

Company: IBMIndustry: Data Campaign: Content to help people understand big data and analytics

http://bit.ly/1f5DQqH

Focus on the audience and the message …

NOT THEMEDIUM

Content Callout:

Content marketing is all about telling a

compelling story. -Joe Pulizzi

Content Marketing Institute

STOP ATNOTHING

http://bit.ly/WhyContent

We don’t want to give away our secrets

We don’t want to give away our content for free

Three content marketing barriers

We don’t have time to produce quality content

We don’t want to give away our secrets

We don’t want to give away our content for free

Three content marketing barriers

We don’t have time to produce quality content

MarketingSherpa example

MarketingSherpa example

MarketingSherpa example

MarketingSherpa example

MarketingSherpa example

MarketingSherpa example

MarketingSherpa example

MarketingSherpa example

MarketingSherpa example

MarketingSherpa example

We don’t want to give away our secrets

We don’t want to give away our content for free

Three content marketing barriers

We don’t have time to produce quality content

2012 Lead Generation Benchmark Survey: Fielded January 2012, N=1,915

Marketers’ expected changes to channel budget

3%

4%

6%

9%

13%

14%

14%

19%

23%

24%

27%

29%

17%

19%

17%

29%

32%

33%

38%

44%

39%

44%

46%

45%

59%

59%

60%

57%

49%

52%

46%

32%

37%

30%

24%

23%

Print advertisingTradeshows

Direct mailWebinars

Paid search (PPC)Mobile marketing

Marketing…Email marketing

Content marketingSEO

Social mediaWebsite…

Increase greatly Increase slightly No change

62% Increase

$4.2BILLION

$3.9BILLION

$2.9BILLION

$2.5BILLION

You pay with help, you receive attention and trust

Your Company

Customers Share of Mind

Trust

ContentRelevantHelpful

Entertaining

We don’t want to give away our secrets

We don’t want to give away our content for free

Three content marketing barriers

We don’t have time to produce quality content

Real content marketing adds

value for the customer, no

matter the topic

http://bit.ly/19zX8k4

Content Callout:

Be the best answer.-Lee Odden

TopRank Marketing

Real content marketing adds

value for the customer, no

matter the topic

We tell potential customers, ‘You know what, fiberglass might not be for you. And that’s OK, we’re going to figure it out together.’

– Marcus Sheridan

“ “ http://bit.ly/19zX8k4

Top takeaways

Sell your “free” content

Tell your story

Stop at nothing

Content Callout:

Content isn't King; it's the Kingdom.

-Lee OddenTopRank Marketing

We are currently looking for key players in:

Visit MECLABS.com/Careers

Sales & Marketing

Video EditingResearch & Data

Content

Questions?

Thank you!

Daniel BursteinDirector of Editorial Content

MECLABS @DanielBurstein

Erin HoggReporterMECLABS

@HoggErin

Additional ResourcesBlog Case Study: Three Lessons Learned from a 232% Increase in Visits

http://contentmarketinginstitute.com/2010/08/blog-case-study-increase-visits/

Selling Free Content: Why Seth Godin never gives anything away for free

http://www.marketingexperiments.com/blog/marketing-insights/free-content-value-exchange.html

Content Marketing and SEO: The world doesn’t need another blog post

http://sherpablog.marketingsherpa.com/search-marketing/customer-focused-content-marketing/

Content Marketing: 3 tips for how to get started

http://sherpablog.marketingsherpa.com/inbound-marketing/content-marketing-getting-started/