Sherri Frank MazzottaDirector of Content Development and Production

July 30, 2012

CONTENT DEVELOPMENT TEAM: NEW INITIATIVES

NEW INITIATIVES

• Patient Evaluations •Updating Evidence Documents•Data Displays in Decision Aids• Content Development Team Procedures Wiki

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Patient Evaluations

PATIENT EVALUATIONS

Goals• Obtain more useful feedback from patient

evaluations at 2-year reviews• Tailor patient evaluation to program needs• Reduce costs

Approach• Survey content development staff• Identify menu of patient evaluation options• Pilot options in coming year

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PATIENT EVALUATIONS

Pilot approach #1• Patient independent review of booklet / in-house

focus group

Pilot approach #2• In-house patient cognitive interviews

Pilot approach #3• Review of quantitative/qualitative demonstration

site data

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Updating Evidence Documents

UPDATING EVIDENCE DOCUMENTS

Goals• Develop consistent approach to updating evidence

documents• Annotate existing content with supporting citations

and documents • Easily share documents with Medical Editors

Approach• Add citations to Crossroads documents , build

EndNote libraries• Update citations/EndNote libraries as needed at 6-

month and 2-year reviews• Test document sharing with Medical Editors

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Data Displays in Decision Aids

DATA DISPLAYS IN DECISION AIDS

Goals • Develop evidence-based guidelines for using data displays

to communicate risks and benefits in our patient decision aids

• Create process for keeping guidelines up to date

Approach• Inventory our decision aids: Data displays currently used• Review patient feedback from 2-year focus groups,

cognitive interviews• Conduct literature review on data displays for risk

communication • Focus on review papers; set up PubMed searches• Synthesize findings by topic 9

DATA DISPLAYS IN DECISION AIDS

Literature review: Questions to address • Pros and cons of different visual formats? • Are some displays better than others for certain

types of information? (pictographs, pie charts, bar graphs, line charts, use of icons) • How do literacy and numeracy skills affect the

way people understand the presentation of risk? • What is the best way to show the chance of an

outcome over time? • Do some types of displays bias a person’s

decision? • Are there any formats for data display that show

promise that we do NOT use in our programs?

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DATA DISPLAYS IN DECISION AIDS

Draft guidelines have been developed • General design• Text• Use of Color• Best type of data display for specific information• Further internal/external review needed (process

TBD)

Plan for keeping guidelines up to date• Run annual PubMed searches for new reviews on

“Data Displays” and “Data Communication”• Review internally/externally (process TBD)• Update guidelines as needed 11

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Content Development Team Procedures Wiki

PROCEDURES WIKI

Goals• Document all procedures to ensure consistency

and to assist new members of team• Create a procedures manual that can be easily

updated

Approach• Chad Parmet designed Wiki, keeps it updated with

input from team• Includes interim and 2-year reviews, new content,

CCG, general information and more13

WIKI FISH TANK

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THANK YOU