Contact Information - Bangko Sentral Ng Pilipinas · Developed by the Financial Learning Division,...

4
Developed by the Financial Learning Division, Financial Consumer A ai rs Gro up Contact Information Financial Consumer Aairs Group Central Supervisory Support Subsector Supervision and Examination Sector Bangko Sentral ng Pilipinas 5th Floor Multi-storey Building BSP Complex, A. Mabini St., Malate 1004 Manila Telephone Numbers: Trunk Line : (632) 708-7701 local no. 2584 Direct Line: (632) 708-7087 E-mail Address: consumera[email protected] d d o ou u t t t t h h e e a a n n s sw we e r r s s t t o o t t h h e e s se e q qu u e e s st t i i o on n s s n y ou open a deposit account bank safe and sound? about the bank’s financial condition. How long has it been business? Who are managing it? Who are its major clients? s the security set-up? Is it safely located? What are its cts and services? w d o I open a bank account to your chosen or preferred bank or bank branch. esent a valid identification card. Check with your bank the mplete list of identification cards considered valid by the nk. tain from an authorized bank employee the required forms g., client information form, signature cards, deposit slip), luding the terms and conditions of the deposit account. he terms and conditions are acceptable, fill-out, sign and bmit the forms and deposit the required initial amount of posit. If there are terms and conditions which are not clear, quest that these be explained further. member to sign all or otherwise cancel out unsigned spaces otted for authorized signatories of the deposit account. tain the proof of deposit/ownership of deposit. uch is the required minimum average daily balance? s whether you have enough money to keep this amount r account to avoid charges for falling below the minimum e. uch and when am I charged with service fees/charges? nage well your account and avoid such service fees and s, you must know and understand the fees and charges ow these can be avoided. are the terms and conditions of the deposit? ly aware of the terms and conditions that govern the t account. Request the bank personnel to explain unclear ons of the deposit agreement. Never sign a document that not understand and agree to. Financial Education: Building Block for a Stronger Econ nomy

Transcript of Contact Information - Bangko Sentral Ng Pilipinas · Developed by the Financial Learning Division,...

Page 1: Contact Information - Bangko Sentral Ng Pilipinas · Developed by the Financial Learning Division, Financial Consumer A ff ai rs G ro up Contact Information Financial Consumer A

Developed by the Financial Learning Division,

Financial Consumer Affffaiairsrs Groroupup

ffffff

Cont

act

Info

rmat

ionFinancial Consumer Affairs Group

Central Supervisory Support Subsector

Supervision and Examination Sector

Bangko Sentral ng Pilipinas

5th Floor Multi-storey Building

BSP Complex, A. Mabini St., Malate

1004 Manila

Telephone Numbers:

Trunk Line : (632) 708-7701 local no. 2584

Direct Line: (632) 708-7087

E-m

ail Address:

consumeraffairs@

bsp.gov.ph

dd oouu

tt tthh

ee aann

sswweerr

ss ttoo

tthheess

ee qquu

eessttiioo

nnss

hen

yyou

open

a d

epos

it ac

coun

t !Is the bank safe and sound?

Know about the bank’s financial condition. How long has it been

in the business? Who are managing it? Who are its major clients?

How is the security set-up? Is it safely located? What are its

products and services?

ow d

o I

open

a b

ank

acco

unt!

Go to your chosen or preferred bank or bank branch.

Present a valid identification card. Check with your bank the

complete list of identification cards considered valid by the

bank.

Obtain from an authorized bank employee the required form

s (e.g., client inform

ation form

, signature cards, deposit slip),

including the term

s and conditions of the deposit account.

If the term

s and conditions are acceptable, fill-out, sign and

submit the form

s and deposit the required initial amount of

deposit. If there are term

s and conditions which are not clear,

request that these be explained further.

Remember to sign all or otherwise cancel out unsigned spaces

allotted for authorized signatories of the deposit account.

Obtain the proof of deposit/ownership of deposit.

How much is the required minimum average daily balance?

Assess whether you have enough m

oney to keep this amount

in your account to avoid charges for falling below the m

inimum

balance.

How much and when am I charged with service fees/charges?

To m

anage well your account and avoid such service fees and

charges, you m

ust know and understand the fees and charges

and how these can be avoided.

What are the term

s and conditions of the deposit?

Be fully aware of the term

s and conditions that govern the

deposit account. Request the bank personnel to explain unclear

provisions of the deposit agreement. Never sign a document that

you do not understand and agree to.

Financial Education: Building Block for a Stronger Econonomy

Page 2: Contact Information - Bangko Sentral Ng Pilipinas · Developed by the Financial Learning Division, Financial Consumer A ff ai rs G ro up Contact Information Financial Consumer A

A deposit

account that

earns modest

interest rates

May be

withdrawn

anytime

Maintained to

accumulate

savings over

time

A deposit

account

wherein money

is left for a

specific period

of time (e.g.,

30, 60, 90,

180, or 365

days) to earn

fixed interest

Interest is

norm

ally higher

than that paid

to a savings

account

A deposit

account that

is withdrawn

through the

issuance of

checks

Norm

ally

used to settle

paym

ents/

obligations

Passbook, ATM

Card

Certificate of

Time Deposit

Checkbook,

ATM

Card

Shop

ping

for

the

right

bank

acc

ount!

Below are some important notes you have to know on the following basic

bank accounts:

QUESTIONS

SAVINGS

TIM

E*

at is it?

at is the

proof of

nenersrshi

hip?

p?

YES, but

generally low

YES, norm

ally

higher than

savings

interest rate

Generally NO,

except for

some checking

account

products

with special

features such

as combination

of savings

account and

checking

account, real

time check

clearing and

giving of free

checkbooks,

passbook and

ATM

Card

QUESTIONS

SAVINGS

TIM

E*

CURRENT/

CHECKING

Do

Doeses i it t eaearnrn

interest?

following basicic

CURRENT/

CH

CHECECKI

KING

NG

Deposit

balance

falls below

minimum

average daily

balance

ATM

service

fee for

withdrawals

or balance

inquiry in

other bank’s

network

Dorm

ancy fee

(no deposits

or withdrawals

within 24

months)

Such other

fees/charges

indicated in

the term

s and

conditions of

the deposit

account

Pre-

term

ination fee

Documentary

stamp tax

Deposit

balance

falls below

minimum

average da

balance

ATM

servic

fee for

withdrawal

or balance

inquiry in

other bank

network

Dorm

ancy

(no deposi

or withdra

within 12

months)

Cost of

Checkboo

Check draw

against

insufficien

funds (DAI

drawn agai

an unclear

deposit

(DAUD)

Such other

fees/charg

indicated

the term

s conditions

the deposi

account

Wh

Wh

Whatatat

transactions

are subject to

fees/charges?

QUESTIONS

SAVINGS

TIM

E*

CURREN

CHECKI

On demand

or anytime

bank is open

or ATM

s are

on-line

On maturity

date

Withdrawal

before maturity

date may be

allowed but

preterm

ination

fee may be

charged and

savings rate

may apply if

pre-term

inated

Up to the

balance

available on

your account

Wh

Wh

Whenenen c c cananan I I I

withdraw?

Zero to

!10,000.00 or

higher**

!1,000.00 to

!10,000.00

!5,000.00 to

!50,000.00 or

higher**

Wh

What is the

required initial

de

deposit?

What is the

rerequired

Mi

Minimum

Average Daily

lalance*e*****??

Zero to

!10,000.00 or

higher**

Not applicable

!5,000.00 to

!50,000.00 or

higher**

YES, subject

to 20% final

withholding

tax

YES, subject

to 20% final

withholding tax.

No final

withholding

tax shall be

imposed on time e e

deposit with

maturity of 5

years or more

YES, subje

to 20% fi

withhold

tax

Is the interest

income

subject to

tax?

Insurance

Coverage?

Insured by the

PDIC for up to

!500,000.00

Insured by the

PDIC for up to

!500,000.00

Insured by the

PDIC for up to

!500,000.00

Up to the

balance

available on

your account

Up to the

balance

available on

your account

Up to the

balance

available on

your account

Ho

How muchch can

I I wi

withthdr

drawaw??

Anytime

On maturity

date

Anytime

When can I

make additional

deposits?

* Only regular or ordinary time deposits are discussed. Time deposits with

special features or Long Term

Negotiable Certificates of Time Deposits are not

covered by this primer.

** Depending on the type of deposit product of each bank or the depositor’s

compensating business with the maintaining or depository bank.

ADB = (Day 1 ending balance + Day 2 ending balance …+ Day 30/31 ending balance)

Number of days in the month (i.e., 30/31 days)

***Average Daily Balance (ADB) – is defined as the sum of the daily end-of-

day balances in the account for a month divided by the number of days in that

month. The form

ula for computing ADB is as follows:

Page 3: Contact Information - Bangko Sentral Ng Pilipinas · Developed by the Financial Learning Division, Financial Consumer A ff ai rs G ro up Contact Information Financial Consumer A

KAALAMAN SA PISO, SUSI SA PAG-ASENSO

Binuo at inilathala ng Financial Learning Division

Financial Consumer Affffaiairsrs Groroupup

ffffffff

Financial Consumer Affairs Group

Central Supervisory Support Subsector

Supervision and Examination Sector

Bangko Sentral ng Pilipinas

5th Floor Multi-storey Building

BSP Complex, A. Mabini St., Malate

1004 Manila

Mga Numero ng Telepono:

Trunk Line : (632) 708-7701 local no. 2584

Direct Line: (632) 708-7087

E-mail Address:

consumeraffairs@

bsp.gov.ph

PARA SA M

GA KARAGDAGANG

KATANUNGAN, MAARI KAYONG

MAKIPAG-UGNAYAN SA:

AAllam

iin a

ng s

agott

sa

mga

kkatta

nung

ang

iitto s

a pa

ggbub

ukas

o p

aggka

karo

on n

gg de

posit

og

gg

gg

gg

gg

g

Ang napili ko bang bangko ay ligtas sa panganib at matatag?

Alamin ang kalagayang pananalapi ng bangko. Ilang taon na ba ito

sa pagbabangko? Sino ang m

ga namamahala nito? Sino ba ang m

ga

malalaking kliyente nito? Ano ang security set-up ng bangko? Ito ba ay

nasa ligtas na lugar? Ano ang mga produkto at mga serbisyong ibinibigay

nito?

Magkano ang kinakailangang pang-araw-araw na balance o minimum

average daily balance?

Alamin m

o kung kaya m

ong m

akapagpanatili ng ganitong sapat na

halaga sa iyong deposito upang maiwasan ang mapatawan ng charges

dahil sa pagbaba ng iyong deposito sa nararapat na balanse.

Magkano at kailan ako mapapatawan ng mga karagdagang singilin o

service fees/charges sa aking deposito?

Upang mapangasiwaan mong mabuti ang iyong deposito at maiwasang

magbayad ng mga karagdagang bayarin, kailangang alamin at intindihin

mo kung anu-ano ang mga uri ng mga karagdagang bayarin at paano ito

maiiwasan.

Anu-ano ba ang mga patakaran o term

s and conditions ng aking deposit

account?

Intindihing m

abuti ang m

ga term

s and conditions ng iyong deposit

account. Kung may mga bahagi ng kasunduan na hindi lubusang

naunawaan,

magtanong sa isang empleyado ng bangko upang

maliwanagan at huwag pumirma sa isang dokumento na di naiintindihan

kung tungkol saan ito.

!

Magpunta sa napiling bangko o sangay ng bangko.

Magpakita ng isang legal na mapagkikilanlan o valid ID. Humingi sa

bangko ng kumpletong listahan ng mga valid IDs.

Humingi sa isang awtorisadong empleyado ng bangko ng mga

kinakailangang dokumento (tulad ng client inform

ation form

, signature cards, deposit slip), pati na ang term

s and conditions ng

deposit account.

Kung kayo ay sang-ayon sa mga nakasaad na term

s and conditions,

sagutan o lagyan ng naaangkop na imporm

asyon ang m

ga form

s na ibinigay ng bangko, lagdaan at ilagak na ang halagang nais na

ideposito. Kung may mga bahagi sa kasunduan na di maintindihan,

humingi ng tulong sa bangko upang m

aliwanagan sa di gaanong

naintindihan.

Tandaan na lagdaan lahat ang mga dapat may lagda at kanselahin

ang m

ga blangko na nakalaan para sa m

ga authorized signatories

ng deposit account.

Humingi ng katibayan ng pagkakadeposito o pag-aari ng deposito.

3.

4.

5.

6.

1. 2.

on,

Page 4: Contact Information - Bangko Sentral Ng Pilipinas · Developed by the Financial Learning Division, Financial Consumer A ff ai rs G ro up Contact Information Financial Consumer A

Deposito

na kumikita

ng maliit na

halaga bilang

tubo o interest

Maaaring

bawasan o

kunin kahit

anong oras

Pinananatili

ito sa bangko

upang

makaipon

Deposito na

di ginagalaw

sa loob ng 30,

60, 90, 180, o

365 na araw

upang kumita

ng itinakdang

tubo o interest

Mas mataas

ng kaunti

ang interest

kaysa sa

isang savings

account

Deposito na

nakukuhanan

ng pondo sa

pamamagitan

ng

pagpapalabas

ng tseke

Malimit ay

pambayad sa

mga takdang

bayarin o

pagkakautang

Libreta sa

bangko

(passbook

((),

okok

ATM

Card

Katunayan

(Certificate) ng

Time Deposit

Libreta ng mga

blangkong

tseke, ATM

Card

Nagh

ahan

ap k

a ba

ng

naaa

ngko

p sa

yo n

a B

ANK

ACCO

UN

TNa

ghah

anap

ka

ba n

g na

aang

kop

Nagh

ahan

ap k

a ba

ng

naaa

ngko

p sa!

"yo

na

BAN

K AC

COU

NT

yo n

a B

ANK

ACCO

UN

TAng m

ga sumusunod ay ilang m

ahahalagang imporm

asyon tungkol sa

mga sumusunod na bank accounts:

MGA

KATANUNGAN

SAVINGS

TIM

E*

Ano ito?

An

Ano o anang g

katunayan

o katibayan

ngng pagiging

ma

may-y-arari?i?

OO, pero

mababa

OO, mas

mataas sa

interest ng

stsavings

deposit

Kalimitan ay

HINDI, maliban

sa mga checking

accounts na

may special

features tulad

ng pinagsamang

savings account

at checking

account,real

time check

clearing at

pagbibigay

ng libreng

libreta ng mga

blangkong

tseke, passbook

at ATM

Card

SAVINGS

TIM

E*

CURRENT/

CHECKING

Kumi

mikikita b ba

ito ng interest

ng

o o tutubo

bo??

p yon tungkol sa

CURRENT/

CHECKING

CHECKING

Kung ang

balanse ng

deposito

ay mas

mababa pa

sa itinakdang

minimum

average daily

balance

Kung

nagwithdraw

o nag-inquire

ng balanse

gamit ang ATM

term

inal ng

ibang bangko

Kapag ang

deposito ay

nananatiling

di gumagalaw

(walang

deposito o

withdrawal)

alal

sa loob ng 24

buwan

Iba pang mga

charges/fees

na nakasaad

sa term

s and

conditions ng

deposito

Kung kunin

o bawasan

ang deposito

bago ang

maturity date

(preterm

ination

fee)

Documentary

stamp tax

Kung ang balanse

ng deposito ay

mas mababa pa

sa itinakdang

minimum average

daily balance

Kung

nagwithdraw o

aw

nag-inquire ng

balanse gamit

ang ATM

term

inal

ng ibang bangko

Kapag ang

deposito ay

nananatiling

di gumagalaw

(walang deposito

o withdrawal) sa

llloob ng 12 buwan

Halaga ng

libreta ng mga

blangkong tseke

Tsekeng iwi-

withdraw na di

aw

sapat ang pondo

ng deposito

(DAIF)

Tsekeng na-

isyu na di pa

napatutunayang

may karampatang

pondo ng

deposito sa

bangko (DAUD)

Iba pang mga

charges/fees

na nakasaad

sa term

s and

conditions ng

deposito

An

An

Anu-u-u-anananononong g g

uri i i ng

transaksyon

ang

sinisingilan o

pinapatawan

ng bayad o

service fees/

charges?

SAVINGS

TIM

E*

CURRENT/

CHECKING

Kung kailan

kailangan at

sa oras ng

pagbabangko

o ang ATM

s ay

naka on-line

Sa maturity date

Maaari ring

magwithdraw

bago ang

maturity

date subalit

maaaring

mapatawan ng

preterm

ination

fee at maaaring

ang interest

ng deposito ay

tulad lamang sa

isang savings

deposit

Kung kailan

kinakailangan

sa

pamamagitan

ng pag-present

ng tseke;

sa oras ng

pagbabangko

o sa ATM

s kung

ito ay on-line

Ka

Ka

Kailililananan a a akokoko

maaaring

kumuha o

magwithdraw

ngng p perera?a?

Wala hanggang

P10,000.00 o

mas mataas

pa**

!1,000.00

hanggang

P10,000.00

!5,000.00

hanggang

!50,000.00

o mas mataas

pa**

Ano ang

kinakailangang

pa

paninimu

mulalangng

halaga ng

de

deposito?

An

Ano ang

kinakailangang

Mi

Minimum-

Av

Av

Average Daily

Ba

Balance?***

Wala hanggang

!10,000.00 o

mas mataas

pa**

Di

kinakailangan

!5,000.00

hanggang

!50,000.00

o mas mataas

pa**

OO. Ang

interest ay

stpinapatawan

ng 20%

na final

withholding tax

OO. Ang interest

ay pinapatawan

ng 20% na final

withholding tax

Walang final

withholding tax

sa time deposit

na may takdang

panahon o

maturity na 5

tytaon o higit pa

OO. Ang

interest ay

stpinapatawan

ng 20%

na final

withholding tax

Ang kinita ba

na interest

ay maaaring

patawan ng

buwis?

Ito ba ay

nakaseguro

sa PD

PDICIC??

ICICICIC

Nakaseguro sa

PDIC hanggang

IC!500,000.00

Nakaseguro sa

PDIC hanggang

IC!500,000.00

Nakaseguro sa

PDIC hanggang

IC!500,000.00

Hanggang

sa halaga

ng iyong

natitirang

balanse

Hanggang

sa halaga

ng iyong

natitirang

balanse

Hanggang

sa halaga

ng iyong

natitirang

balanse

Ma

Magkgkanano anang g

maaari kong

kuhanin o

i-withdraw?

awaw

Kahit na anong

oras

Sa takdang

panahon o

maturity date

ng time deposit

Kahit na anong

oras

Kailan pwedeng

dagdagan and

deposito?

* Ang pinag-uusapan lamang dito ay ang m

ga regular o pangkaraniwang time

deposits at hindi mga time deposits na mayroong mga espesyal na bahagi o mga

Long Term

Negotiable Certificates of Time Deposits**

(Unang araw na balanse + Pangalawang araw na balanse.....

+Panghuling araw 30/31 na balanse)

***Average Daily Balance (ADB) – ito ay ang kabuuang pang-araw araw na balanse

ng deposito sa loob ng isang buwan hatiin sa total na dami ng araw ng buwang

naturingan. Ito ang paraan ng pagsuma ng ADB:

** Ito ay batay sa uri ng depositong ibinibigay ng bawat bangko o batay sa kung

ano ang katayuan mo bilang isang depositor sa iyong bangko

depositor

Bilang ng araw ng naturang buwan (i.e., 30/31 days)

ADB =

MGA

KATANUNGAN

MGA

KATANUNGAN