Contact Databases Selecting a supplier and Negotiating the contract Iain Pritchard .
11
Contact Databases Selecting a supplier and Negotiating the contract Iain Pritchard www.sayervincent.co.uk
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Transcript of Contact Databases Selecting a supplier and Negotiating the contract Iain Pritchard .
Contact Databases
Selecting a supplierandNegotiating the contract
Iain Pritchardwww.sayervincent.co.uk
Aims of the session
• To explore the key elements of a successful database selection
• or
• “What I wish I’d known before I signed the contract….”
Do database systems help charities?
Copyright © Sayer Vincent ISBenchlearning Survey 2004
How many database implementations succeed …
?
Why projects go wrong …
• Poor business justification• No framework• Unclear expectations• Lack of internal sponsorship• Lack of ownership• Bad planning• Inadequate governance• No project management
• … Poor contract negotiation
What happens when they do…
In the session we’ll cover…
• Key steps to a successful selection
• The issues that arise and how to address them
• Top tips in contract negotiation
What’s involved in selection…?
Contract Set
Your Requirements
Supplier’s Response
Agreed Specification
and plan
Ts & Cs
Other Corresp’
What’s in a contract…?Software and Services - Example Agreement
WHEREAS
WHEREAS
WHEREAS
1 DEFINITIONS
2 TERM
3 GRANT OF LICENCE
4 ORDERING OF LICENCES
5 PRICES
6 PAYMENT TERMS
7 XZY’S OBLIGATIONS
8 CUSTOMER’S OBLIGATIONS
9 MUTUAL OBLIGATIONS
10 PROPRIETARY PROTECTION
11 REPRESENTATIONS AND WARRANTIES
Iain Pritchard
• …. is a partner at Sayer Vincent and leads on consultancy engagements, focusing on information systems and technology
• Iain has been head of IT for a number of organisations in both the voluntary and commercial sectors and specialises in strategic planning and project management for charities
