CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles Ruth S. Day Duke...

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CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002

Transcript of CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles Ruth S. Day Duke...

Page 1: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.

CONSUMER COMPREHENSIONof EDUCATIONAL MATERIALS:

Key Cognitive Principles

Ruth S. Day

Duke University

FDA Drug Safety & Risk Management July 17, 2002

Page 2: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.

“COGNITIVE ACCESSIBILITY”

The ease with which

people can

findunderstandrememberuse

drug

information

in a safe and effective manner.

Page 3: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.

COGNITIVE PRINCIPLES

Page 4: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.

COGNITIVE PRINCIPLES

Information Load

Chunking

Coding

Representation

Location

Page 5: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.

COGNITIVE PRINCIPLES

Information Load

Chunking

Coding

Representation

Location

Readability

Comprehensibility

Attention

Cognitive Task

Metacognition

Page 6: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.

LOAD

How much is too much?

Page 7: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.

LOAD

Information Load

How much is too much?

Page 8: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.

LOAD

Information Cognitive Load Load

How much is too much?

Page 9: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.

EXAMPLE (Original)

Tell your doctor, nurse, and pharmacist if you …• are allergic to any medicine, either prescription or nonprescription (OTC);• are pregnant or intend to become pregnant while using this medicine• are breast-feeding;• are using any other prescription or nonprescription (OTC) medicine, especially diuretics (water pills) or potassium-containing medicines or supplements;• have any other medical problems, especially heart or blood vessel disease or kidney disease;• are on a strict low-sodium diet or dialysis, or use low-salt milk or salt substitutes;• have had a kidney transplant

Source: Day, R. S. (1999) Optimizing patient comprehension through

medicine information leaflets: Cognition experiments. In A.G. Hartzema, S. Tolleson-Rinehart, B.L. Sleath, and R.S. Day, Optimizing Patien Comprehension through Medicine Leaflets. Rockville, MD: U.S. Pharmacopeia. Pp. 60-176.

Page 10: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.
Page 11: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.

EXAMPLE (Original)

Tell your doctor, nurse, and pharmacist if you …• are allergic to any medicine, either prescription or nonprescription (OTC);• are pregnant or intend to become pregnant while using this medicine• are breast-feeding;• are using any other prescription or nonprescription (OTC) medicine, especially diuretics (water pills) or potassium-containing medicines or supplements;• have any other medical problems, especially heart or blood vessel disease or kidney disease;• are on a strict low-sodium diet or dialysis, or use low-salt milk or salt substitutes;• have had a kidney transplant

~~~~~~~~~~~~~~~~~~~~~~~~~~• ~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~• ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~• ~~~~~~~~~• ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~• ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~• ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~• ~~~~~~~~~~~~~~~~~

Page 12: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.

EXAMPLE (Original)

Tell your doctor, nurse, and pharmacist if you …• are allergic to any medicine, either prescription or nonprescription (OTC);• are pregnant or intend to become pregnant while using this medicine• are breast-feeding;• are using any other prescription or nonprescription (OTC) medicine, especially diuretics (water pills) or potassium-containing medicines or supplements;• have any other medical problems, especially heart or blood vessel disease or kidney disease;• are on a strict low-sodium diet or dialysis, or use low-salt milk or salt substitutes;• have had a kidney transplant

~~~~~~~~~~~~~~~~~~~~~~~~~~• ~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~• ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~• ~~~~~~~~~• ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~• ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~• ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~• ~~~~~~~~~~~~~~~~~

Page 13: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.

EXAMPLE (Revised)Tell your doctor, nurse, and pharmacist if you have:

Allergies to Medicines --prescription medicine --nonprescription medicine (OTC)

Female Circumstances --are pregnant --intend to become pregnant while using this medicine --are breast-feeding

Other Medicines --prescription medicine --nonprescription medicine (OTC) --especially: --diuretics (water pills)

--potassium-containing medicines or supplements

Medical Conditions --any other medical problems --especially: --heart disease --blood vessel disease --kidney disease

--kidney transplant --on dialysis

Diet --on a strict low-sodium diet --use low-salt milk --use salt substitutes

Page 14: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.

COGNITIVE TASKS

Read

Free Recall

Recognition

Comprehension --text, pictures

Problem Solving --what do if ?

Page 15: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.

COGNITIVE TASKS

Read

Free Recall

Recognition

Comprehension --text, pictures

Problem Solving --what do if ?

Search & Find

Decision Making --self selection --de-selection

Metacognition --easy/hard? --like it?

Page 16: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.

COGNITIVE TASKS

Read

Free Recall

Recognition

Comprehension --text, pictures

Problem Solving --what do if ?

Search & Find

Decision Making --self selection --de-selection

Metacognition --easy/hard? --like it?

Cognition&

Actions

Accuracy

Errors

….

Page 17: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.

Indications

Warnings

Dosage

Side Effects

….

CO

NT

EN

TFORMAT SELECTION

Basic Strategy

Page 18: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.

Indications

Warnings

Dosage

Side Effects

….

CO

NT

EN

TFORMAT SELECTION

Basic Strategy

Page 19: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.

Indications

Warnings

Dosage

Side Effects

….

CO

NT

EN

T

Tex

t

List

Out

line

….

FORMAT

FORMAT SELECTIONBasic Strategy

Page 20: CONSUMER COMPREHENSION of EDUCATIONAL MATERIALS: Key Cognitive Principles  Ruth S. Day Duke University FDA Drug Safety & Risk Management July 17, 2002.

Indications

Warnings

Dosage

Side Effects

….

CO

NT

EN

T

Use Remember

UnderstandFind

Tex

t

List

Out

line

….

COGNIT

IVE

TASKFORMAT

FORMAT SELECTIONBasic Strategy

Source: Adapted from Day, R.S. (1988) Alternative representations.

In G.H. Bower (Ed.), The Psychology of Learning and Motivation, 22, 261-306. New York: Academic Press.

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Format

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FormatContent

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Format

Content

Content

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Format

Format 1

Content

Content

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Format

Format 1

ContentFormat 2

Content

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Format

Format 1

Content

Format 3

Format 2

Content

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Physically present

INFORMATION

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Physically present

Functionally absent

INFORMATION