Consultations gcs exchange
51
1 Thank you for responding How to improve your consultations
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Transcript of Consultations gcs exchange
1
Thank you for respondingHow to improve your consultations
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Some previous attempts
10 things we’re doing to improve
6 tips to make your consultation better
DH 2015 | Internal use only, not for circulation 3
We want our communications to be clearer, more targeted, and designed with insight and data
DH 2015 | Internal use only, not for circulation 4
We want health services that meet the needs of their users, saving time and money in the process
DH 2015 | Internal use only, not for circulation 5
We want our policy making to exploit internet culture to deliver better, more digital public services
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Some previous attempts
10 things we’re doing to improve
6 tips to make your consultation better
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We’ve used purpose-built platforms
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We’ve had a go with blogs
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We’ve used crowdsourcing platforms
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We’ve joined conversations
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We’ve worked with others
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We’ve built bespoke platforms
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Some previous attempts
10 things we’re doing to improve
6 tips to make your consultation better
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We know there are some things we could do better
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The quality and relevance of consultation responses varies
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It can take officials a long time to manually process responses
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It’s difficult to quickly draw insights and analyse the responses
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It can be slow to set up new consultations, and often requires a lot of support from the digital team
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We’re often not very good at sharing the responses or our conclusions with contributors, members of the public, experts, policy makers, and the media
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What would encourage you to respond to a digital consultation?
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What would put you off responding to a digital consultation?
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What would you like to you happen after you respond?
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How we are responding
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Name Email How would you describe yourself
Organisation Subscribed to Interested in
Bob Waterman [email protected] Carer N/A Carers bulletin DiabetesChild obesity
Rosie Wicks [email protected] Nurse St Thomas Workforce bulletin IntegrationTechnology
Peter Howard [email protected]
Administrator Surrey CCQ Workforce bulletin Mental healthDiabetes
Sallie Davies [email protected]
Mum Children's 8- 14 bulletin
Child obesityMental Health
Moqubal Ahmed [email protected]
Doctor St James University Hospital
Technology Blog NHS performanceTechnology
Gary Preston [email protected]
Clinical Commissioner
North West CCQ Workforce bulletin NHS performanceWinter
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Some previous attempts
10 things we’re doing to improve
6 tips to make your consultation better
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#1 Check that there is actually appetite to engage
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#2 Make it as easy as possible for people to take an action
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#3 Reach out to the people you want to take part
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#4 Know how you’re going to analyse the response
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#5 Say thank you, and the then keep people who take part updated
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#6 No amount of digital engagement expertise will make much difference to a 600 page consultation with 70 impenetrable questions
