704-357-1616 serviceshieldcar@mckenneys.com 3601 Performance Road Charlotte, North Carolina 28214

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McKenney’s Moving Safety ForwardOur journey towards world-class safety.

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As we continue to move safety forward, we are tracking our safety outcomes and sharing the results with our employees. We take every opportunity to examine our safety processes and make the necessary changes to take our performance to the next level.

3Our Carolinas service technicians have had just 3 OSHA recordable incidents since 2011—putting our injury rate at less than half of the industry average. ❯❯

169We believe risky behaviors are precursors to accidents and injuries. That’s why we preform an average of 169 safety observations per day, helping us predict and prevent incidents. ❯❯

27Our technicians in the Carolinas record and correct an average of 27 at-risk behaviors per month, identifying potential problems before anyone is injured.❯❯

Our Safety MetricsMoving Safety

ForwardOur journey towards world-class safety

Charlotte

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As one of our corporate values, our goal is to provide a safe and healthy work environment for our employees and our customers. We do this by carrying out our mission to:

Build a partnership with our employees, customers and business associates that empowers them all with the ability to do their jobs safely.

We recognize that customer participation is essential in building this partnership, and a mutual trust that safety is a top priority for the entire project team is at its center. Together, we’re helping contribute to our customers’ efforts to make their own environments safer overall.

Connecting Safety to QualityOver the past two decades, world-class companies have experienced success when making the connection between safety and quality. With that in mind, we’ve added planning processes, new technologies and root cause analyses of incidents and near-misses to continue building the safety-quality connection.

Safety incidents can happen anywhere, so we provide continuous technician training to help ensure they aren’t occurring during our service calls. Our technicians are trained to:

1. Wear personal protective equipment (PPE)

2. Keep the service area clean and free of debris

3. Conduct jobsite hazard analyses (JHAs)

4. Be aware of unsafe conditions, even pre-existing ones at the facility

5. Stop work when critical, life-threatening safety issues are present and take appropriate steps to get these issues corrected before starting work again

Safety at McKenney’s Our approach to safety is focused on People, Materials and Environment—the three

main areas in which we find dynamic hazards, or the ever-changing risks that can greatly impact our everyday routines. Here are some of the steps we’re taking in each area that are supporting us in our journey to move safety forward:

PEOPLE Keeping people safe is at the heart of our safety culture, and proper training and leadership are key to achieving that goal. We provide continuous safety training for all our employees, including account managers, dispatch, office staff and technicians, and we have a dedicated team of safety professionals that can provide support to manage facility safety.

MATERIALS Performing work safely and at the highest level of quality requires the right tools and equipment in working order. That’s why we use only the best tools and equipment during all our service calls and conduct JHAs to provide our technicians with training and protocols for the most commonly used tools and equipment.

ENVIRONMENT To help manage the physical environment around each of our technicians, we’ve put technology to work for us. We’re using a digital safety-data gathering tool to observe, report, eliminate and track “at-risk” behaviors and site conditions during all our service calls. We also work with industry partners to share best practices, provide support and benchmark safety outcomes.

&Our ApproachMethods

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