ConnectHome Nation Webinar

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Connectivity, Affordability, and Training of Digital Inclusion

March 26, 2019

Agenda1. WebEx Instructions

2. Introductions

3. Fresno Housing AuthorityBobby Coulter

4. Cuyahoga Metropolitan Housing AuthorityJuleian Curtis

5. Q&A

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Agenda

Fresno HA

CuyahogoMetro HA

Q&A

ConnectHome Nation Webinar

Bobby Coulter, Senior Manager ITSFresno Housing Authority

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Topics to be covered1. Review of Fresno Housing Authority’s Mesh Network

Connectivity Model

2. Review of Fresno Housing Authority’s Mesh Playbook

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Agenda

Fresno HA

CuyahogoMetro HA

Q&A

Why a Mesh Network?

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Agenda

Fresno HA

CuyahogoMetro HA

Q&A

Low Cost Internet ($9.99/mo)

Mesh NetworkConsumer

Business Class

Adoption Success % 13% 100% 100%

Fresno Housing Authority’s Mesh Network Connectivity Model

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Agenda

Fresno HA

CuyahogoMetro HA

Q&A

• Visit www.fresnohousing.org/meshnetwork

Fresno Housing Authority’s Mesh Network Connectivity Model

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Agenda

Fresno HA

CuyahogoMetro HA

Q&A

• Watch the installation of Fresno HA’s Mesh Network on YouTube at: https://youtu.be/3iid17Qtpik

ConnectHome Nation Webinar

Juleian Curtis, Digital Inclusion & Planning ManagerCuyahoga Metropolitan Housing Authority

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Topics to be covered1. Review of devices

2. Review of digital inclusion training

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Agenda

Fresno HA

CuyahogoMetro HA

Q&A

ConnectHomeUSA in Cleveland, OH

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• Pilot community• Starts with our leadership• Continuous learning• Tremendous partners• Resident focused• Commitment to the work• Focus on sustainable growth

Agenda

Fresno HA

CuyahogoMetro HA

Q&A

How to Obtain Affordable Devices• Provide optionsYouth Adults and seniorsAll residents

• Leverage ConnectHomeUSA offers• PHA excess inventory• Tablets, desktop PCs or laptops• Partner with a company that sells

refurbished computers, laptops and networking equipment

• PCs for People!

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Agenda

Fresno HA

CuyahogoMetro HA

Q&A

Tablets and Hotspots

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Agenda

Fresno HA

CuyahogoMetro HA

Q&A

Earn a Device

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Agenda

Fresno HA

CuyahogoMetro HA

Q&A

Purchase an Affordable Device

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Agenda

Fresno HA

CuyahogoMetro HA

Q&A

Digital Inclusion Training for Residents

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Agenda

Fresno HA

CuyahogoMetro HA

Q&A

• Provide optionsYouth Adults and seniorsAll residents

• Transportation to computer center(s)

• Training on-site• Students/Interns as trainers• Advanced training opportunities• CMHA’s next step – job readiness

Basic Digital Literacy Training

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Agenda

Fresno HA

CuyahogoMetro HA

Q&A

Onsite Training

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Agenda

Fresno HA

CuyahogoMetro HA

Q&A

Advanced Training

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Agenda

Fresno HA

CuyahogoMetro HA

Q&A

Lessons Learned and Recommendations

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Agenda

Fresno HA

CuyahogoMetro HA

Q&A

• Technical support can be challenging

• Ensure sustainability• If possible, provide options for

all residents• Don’t try to do it alone

ConnectHome Nation Webinar

Q & A

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