Connect - FNB€¦ · For promotion end dates please see Terms and Conditions on FNB.co.za New...

For promotion end dates please see Terms and Conditions on FNB.co.zaNew rewards will be available effective from 1 July 2017

ConnectProduct Pricing and Rewards GuideMarch 2018

First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20). V4.6-07-03-2018

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Reduced Bundle Prices

50MBR13

100MBR25

2GBR179

5GBR385

10GBR625

20GBR950

NEW Once

off data Receive up to 15% in eBucks on your Once Off Data Bundle Recharges*

500MBR75

300MBR60

1GBR99

*Note: New once data bundles will be available effective from 17 March 2018.Once off data bundles expires after 30days.Subject to you account type and reward level.eBucks is limited to a total monthly rand spend of R1 000 on qualifying FNB Connect Products.

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Why Connect?

Rewards* Flexibility Control

Choose from a range of packages from Prepaid to Postpaid. Connect Flexi is our flagship product and allows you to change your voice, data and SMS bundles monthly.

Spend at least R200 every month on FNB Connect to move up a reward level*AND Up to 15% back in eBucks on your SIM spend.

Manage your cellular spend on all your SIMs easily on FNB’s Digital channels as you do your banking and have complete control of your monthly usage.

Connect from FNB is our innovative cellular offering that lets you manage your cellular spend as easily as you manage your banking. Choose a SIM and/or a device that suits your individual needs.

Click to view all your Connect SIMs

See and manage all your SIMs from one central place, just like you do with your bank accounts.

My SIM Cards My SIM Cards

Contract

Name Airtime Voice SMS Data

Celeste’s Phone2781***4423 - 50 MIN 50 SMS 50.00 MB Top Up

Liam’s iPhone2761***1304 - 57 MIN 159 SMS 158.57 MB Top Up

Mika’s Phone2761***3249 - 149 MIN 100 SMS 98.18 MB Top Up

Add a SIM Card - you can port here

MyCards

MyAccounts

Click to avoid bill shock

View your balances and real time transaction history, at any time, at no extra cost, just like you do with your bank statements.

FNB Connect SettingsTransaction History

Connect 200-2761***1304

08 Oct 201505:34:08 DATA FNB INTERNET 0.08 MB 0.00

08 Oct 201505:34:08 DATA FNB INTERNET 0.35 MB 0.00

08 Oct 201505:34:08

INTERNATIONAL VOICE 91799005524 00:00:24 -0.35

Click to manage your SIMs like you manage your bank accounts

View your PUK number, block or unblock a SIM, order replacement SIMs or do a SIM swap.

My SIM

Nickname CONNECT 200

SIM Status Active Active

Subscription Type Contract

SIM Management

View PUK View

Order Replacement SIM Order

SIM Swap Swap

Choose any device on any package, and keep track of your device repayments like you do with your bank loans.

Click to decide: Device or no device

Create your own

Bundle 100SMS

Bundle 50MB

Bundle 100MIN ZAR R90.00

ZAR R15.00

ZAR R35.00

Installment p.m. ZAR 499.00 Installment p.m. ZAR 120.00

Apple iPhone 6 Plus 16GBChange Remove

Auto Top Up automatically tops you up with airtime and data when you’re running low - to a chosen amount, and you can set a monthly limit.

Add Auto Top Up

Top up when I reach

A Date An Amount

Voucher Type

Airtime

How much? (recharge amount)

7.00

Please noteThis top up will take effect as soon as your airtime reaches R5.00

Maximum Limit

50.00

Never run out of airtime or data again

Adjust your voice, data and SMS bundles from month to month, as your needs change.

Connect Flexi Month to MonthYou decide how much you want

0 50MB 100MB 500MB 10GB 100GB20GB 50GB5GB1GB

1GBDATA

0 50SMS 100SMS 150SMS 250SMS 400SMS 600SMS

SMS100

0 30MIN 50MIN 100MIN 350MIN 500MIN 2000MIN1000MIN200MIN

200VOICE

Click to create your own Flexi package and adjust it monthly

*Subject to your account type and reward level

*For promotional Terms and Conditions visit FNB.co.za

Which package is for me?

Package options

• Month to month data package – no strings attached• Choose from our Top Up 500MB, 1GB, 2GB and 5GB packages that comes with pre-selected data• Limit your spend plus have the flexibility to top up when needed

Top Up Data

• Top up with airtime, data or SMS bundles as you need through FNB’s Digital Channels anytime anywhere • Set up an Auto Top Up and never run out of airtime while on a call

Prepaid

Flexi Voice

• Month to month package – no strings attached• Build your own voice, data and SMS package• Change your voice, data and SMS bundles monthly

Flexi Data

• Month to month package – no strings attached• Build your own data package• Change your data bundle monthly

Ultimate

• 4 000 Voice minutes to any network in South Africa

Top Up Voice

• Month to month voice package – no strings attached• Choose from our Data Centric Top Up Packages (XS, S, M, L, XL, and XXL) that come with pre-selected voice, data and SMS• Limit your spend plus have the flexibility to top up when needed

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Note: *Ultimate packages are subject to a fair usage policy of 4 000min.

Out-of- Bundle Rate

VoiceR1.50/Min

DataR1.00/MB

SMSR0.50/SMS

1

1.0%

2.5%

5.0%

7.5%

15.0%

2 3 4 5eBucks Reward Level

Earn back in eBucks on your Connect SIM spend

You get:

4000 Voice minutes calls to national numbers*.

Connect SIM

You choose:

Monthly dataand SMS bundles

Plus no data/usage charges when accessing FNB’s Digital Channels.

How you can be rewarded

Sanele gets great value from the Connect Ultimate package. He purchases 2GB recurring for only R95! But, because he is on eBucks Reward Level 5, Sanele is rewarded with eB143 on his purchase. In essence, he only pays R81 for 2GB.

eB Level 5 Customer

How to build your Voice package.

Optional Recurring Data Bundles (For Connect Ultimate

(Postpaid) customers only)

Ultimate

Bundle Price

50 MB R 15

100 MB R 28

500 MB R 35

1 GB R 65

2 GB R 95

5 GB R 245

10 GB R 465

20 GB R 925

50 GB R 2199

100GB R3 999

01

Packages

Connect Top Up Ultimate R399 Connect Ultimate (Postpaid) R399

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**Note: Ultimate packages are subject to a fair usage policy of 4 000min. eBucks is limited to a total monthly rand spend of R1 000 on qualifying FNB Connect products. Amount of eBucks earn is subject to your account type and reward level. *For promotional Terms and Conditions visit FNB.co.za

You get:


Connect SIM

You choose:

Monthly voice, dataand SMS bundles


How to build your Flexi package.

Flexi Voice and Data

VOICE30MIN

R28 R46 R90 R172 R287 R390 R750 R1400

50MIN 100MIN 350MIN 500MIN 2000MIN1000MIN200MIN

2000

DATA

SMS

Flexible Solutions

With FNB Connect Flexi Voice and Data, you can

change your monthly allocation to suit your

cellular needs.

Did you know?

R15 R28 R35 R65 R95 R465R245 R925

0 50MB 100MB 2GB 20GB5GB 10GB1GB500MB

1GB

R20 R35 R45 R65 R85 R115

0 50SMS 100SMS 150SMS 250SMS 400SMS 600SMS

100

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**Note: Effective rates and prices are calculated taking into account eBucks rewards paid out monthly. *Voice calls are billed on a per second basis. eBucks is limited to a total monthly rand spend of R1 000 on qualifying FNB Connect products. *For promotional Terms and Conditions visit FNB.co.za

Out-of- Bundle Rate

VoiceR0.95/Min

DataR1.00/MB

SMSR0.50/SMS

1

1.0%

2.5%

5.0%

7.5%

15.0%



02

Please note

You will need to be scored for Flexi products.ts.

As a Flexi customer you are billed for your usage in arrears (that is, you use first and pay later).

Connect Flexi Contracts – go to www.fnb.co.za (Online Banking) to take up this product.

The following debit order dates are available:

1

2

3

4

Expiry

Flexi bundles Expire after 30 days Once-off bundles Expire after 30 days

- 1st of the month- 20th of the month- 25th of the month- Last day of the month(In the event of a debit order failing, debit order dates may be adjusted)

General Information

Note: Effective rates and prices are calculated taking into account eBucks rewards paid out monthly. *Voice calls are billed on a per second basis.

02

How to build your Top Up package.

You get:


Connect SIM

200Min 1GB 300SMS

R280

Connect Top Up L

300Min 2GB 500SMS

R499

Connect Top Up XL

500Min 4GB 1 000SMS

R895

Connect Top Up XXL

Connect Top Up M

100Min 300MB100SMS

R130

30Min 90MB 30SMS

R45

Connect Top Up XS

50Min 150MB 50SMS

R70

Connect Top Up S


Tristan purchases the Connect Top Up L for R280. Luckily enough, he is on eBucks Reward Level 4 and receives eB210 back for his purchase. He effectively only pays R259! As an extra bonus, he will get an extra 1GB of data for the first six months.

eB Level 4 Customer

You choose:



CONNECT

Top Up Voice

**Note: Effective rates and prices are calculated taking into account eBucks rewards paid out monthly. Top Up packages do not have any carry over for the monthly allocations. Voice calls are billed on a per second basis. Subject to your account type and Reward Level. eBucks is limited to a total monthly rand spend of R1 000 on qualifying FNB Connect products.


Out-of- Bundle Rate

VoiceR0.95/Min

DataR1.00/MB

SMSR0.50/SMS

1

1.0%

2.5%

5.0%

7.5%

15.0%



03

Package Charge(R130)

=x

Example Prorata Calculation for Top Up Data packages

16 Days remaining

for January

31 Days in January

Prorata(R67.10)

Prorata(R67.10)

Package Charge(R130)

Call Line Identity Jan & Feb

(R6 x2)

SIM & Connection Fee (R50)

First Invoice Amount

(R259.10)+ + + =

If you joined up on a Top Up M package on the 15th of January, your first invoice would be made up of the remaining portion of the package fee for the time you were with us in January (Prorata) and one month’s package in advance (For the month of February).

Please note

The following debit order dates are available for Top Up Voice packages:

The following for the first debit order for Top Up Packages:

Your first bill will consist of a prorated amount as well as the standard monthly charge of your package for the following month. After your first invoice you will receive the standard monthly charge for your package.

1

2

Expiry

Once-off bundles Expire after 30 days

- 1st of the month- 15th of the month- 20th of the month- 25th of the month- Last day of the month(In the event of a debit order failing, debit order dates may be adjusted)

General Information


03

Top Up DataHow to build your Top Up package.

Top Up packages

500MB 2GB1GB

5GB

Connect Top Up 500MB Connect Top Up 2GBConnect Top Up 1GB

Connect Top Up 5GB

R35 R95R65

R245

CONNECT

Note: Effective rates and prices are calculated taking into account eBucks rewards paid out monthly.Top Up packages do not have any carry over for the monthly allocations.*Voice calls are billed on a per second basis.*Subject to your account type and Reward Level.eBucks is limited to a total monthly rand spend of R1 000 on qualifying FNB Connect products.

You get:


Connect SIM

You choose:



Out-of- Bundle Rate

VoiceR2.50/Min

DataR1.00/MB

SMSR0.50/SMS

1

1.0%

2.5%

5.0%

7.5%

15.0%




Cynthia take advantage of the Top Up 2GB package for only R95. She gets back eB71 for her purchase because she is on eBucks Reward Level 4. That means, she only pays R88 - now that’s a deal!

eB Level 4 Customer

04

Package Charge(R65)

=x

Example Prorata Calculation for Top Up Data packages

16 Days remaining

for January

31 Days in January

Prorata(R33.55)

Prorata(R33.55)

Package Charge(R65)

Call Line Identity Jan & Feb

(R6 x2)

SIM & Connection Fee (R50)

First Invoice Amount

(R160.55)+ + + =

If you joined up on a Top Up 1GB package on the 15th of January, your first invoice would be made up of the remaining portion of the package fee for the time you were with us in January (Prorata) and one month’s package in advance (For the month of February).

Please note

The following debit order dates are available for Top Up Data packages:

The following for the first debit order for Top Up Packages:

Your first bill will consist of a prorated amount as well as the standard monthly charge of your package for the following month. After your first invoice you will receive the standard monthly charge for your package.

1

2

Expiry

Once-off bundles Expire after 30 days

- 1st of the month- 15th of the month- 20th of the month- 25th of the month- Last day of the month(In the event of a debit order failing, debit order dates may be adjusted)

General Information


04

You get:

A Smart Device

Connect SIM

FREE Monthly Voice/Data/SMS bundles


Promotional PackagesOrder your SIM & Device deal by logging into FNB Online Banking

ConeXis Smart Phones

FREE 15min| 50MB x 24 monthsFREE with ConeXis A1/ A2

Connect Top Up Easy

FREE 25min | 100MB x 24 monthsFREE with ConeXis X1/ X2

Connect Top Up Gold

No subscription fees for the Promotional Connect SIM (Pay only for the device).

No subscription fees for the Promotional Connect SIM (Pay only for the device). FREE with selected devices

FREE 1GB x 24 months

Connect Data 1GB

FREE 4 000min | 100MB | 50SMS x 24 months

Promo Ultimate

FREE Once-off 500MB + 150MB x 24 months

Connect Data 150MB

FREE 500MB x 24 months

Connect Data 500MB

Postpaid Promo Packages

CONNECT

Note: Free data is subject to a successful Connect debit order on your Top Up Voice package.


Out-of-Bundle Rate: Voice R1.50/Min | Data R1.00/MB | SMS R0.50/SMS


You get:

A Smart Device

Connect SIM

FREE Monthly Voice/Data/SMS bundles


SIM & Device DealsOrder your SIM & Device deal by logging into FNB Online Banking

FREE 30min | 90MB | 30SMS x 24 monthsFREE with selected devices

Connect Top Up XS

FREE 50min | 150MB | 50SMS x 24 monthsFREE with selected devices

Connect Top Up S

FREE 100min | 300MB + EXTRA 300MB* | 100SMS x 24 monthsFREE with selected devices

Connect Top Up M

FREE 300min | 2GB + EXTRA 2GB* | 500SMS x 24 months

Connect Top Up XL

FREE 200min | 1GB + EXTRA 1GB* | 300SMS x 24 monthsFREE with selected devices

Connect Top Up L

FREE 500min | 4GB + EXTRA 4GB* | 1 000SMS x 24 months

Connect Top Up XXL

No subscription fees for the Promotional Connect SIM (Pay only for the device).

Data Centric Top Up Promo Packages

CONNECT

Note: The double the data FREE additional bundles on your monthly subscription will be for 6 months from take up. No subscription fees for the Promotional Connect SIM (Pay only for the device).”



You get:

Spend at least R200 every month on FNB Connect to move up a reward level* AND/OR Up to 15% back in eBucks on your SIM spend.

Connect SIM

You can:

Set an Auto Top UpAuto Top Up automatically tops you up with airtime and data when you are running low. You can choose your Top Up amount and can set a monthly limit on your Top Ups.

PrepaidComplete control over your airtime, voice, data and SMS spend.

ExpiryOnce-off bundles Expire after 30 days

Set up Auto Top and never run out of Airtime or Data.Please note, the Auto Top Up is only available for Prepaid & Top Up SIMs.

> Select “My SIM Cards” menu item

> Select the SIM you wish to top up from the “SIM Cards” listed on your account

> Select “Auto Top Up” from the menu items

> Select “Add Top Up” on the bottom right hand corner

> Select the type of recharge you are hoping to set Auto Top Up to

> Enter the bundle size and the maximum limit for your Auto Recharges

> Select “Continue”

> Read and “Confirm” your selections

> Your Top Up confirmation page will appear

> Congratulations, you have successfully setup the Auto TopUp feature!

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How to build your Prepaid package.

05

Once-off Bundles


Thabiso purchases the 1GB Once-off Bundle for R99. He’s worked his way to eBucks Reward Level 5, and in turn gets eB149 on his purchase. With this reward, Thabiso actually only pays R84.

eB Level 5 Customer

30 minutes R28

50 minutes R46

100 minutes R90

200 minutes R172

350 minutes R287

500 minutes R390

1 000 minutes R750

Once-off Voice

50SMS R20

100SMS R35

150SMS R45

250SMS R65

400SMS R85

600SMS R115

Once-off SMS

50MB R13

100MB R25

300MB R60

500MB R75

1GB R99

2GB R179

5GB R385

10GB R625

20GB R950

Once-off Data

Once-off bundles

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Recurring bundles

Recurring Voice

30 minutes R28

50 minutes R46

100 minutes R90

200 minutes R172

350 minutes R287

500 minutes R390

1 000 minutes R750

Recurring Data

50MB R15

100MB R28

500MB R35

1GB R65

2GB R95

5GB R245

10GB R465

20GB R925

50GB R2 199

50SMS R20

100SMS R35

150SMS R45

250SMS R65

400SMS R85

600SMS R115

Recurring SMS

*Note: New once data bundles will be available effective from 17 March 2018.Once off data bundles expires after 30days.Subject to you account type and reward level.eBucks is limited to a total monthly rand spend of R1 000 on qualifying FNB Connect Products.

Terms and conditions:1. You need to qualify for the airtime or eBucks reward programme in order to earn rewards specified in this package and reward guide.2. eBucks reward calculations were done by using a spend cap of R1 000.3. Voice calls are billed on a per second basis.

Handy NumbersThese are numbers you need to know from balance enquiries to customer service enquiries.

Customer Care Numbers

Customer Service 147 from an FNB SIM or 087 575 0147 from a non-FNB SIM*)

Self-Service*147# (USSD), Cellphone Banking, the FNB APP and Online Banking

Recharge*130*321# or *120*321# (Cellphone Banking), ATM, FNB App

Balance Enquiry*111#

Block SIM087 575 0147

Please Call Me*140*cellphone number#

Voicemail144

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