Connect Client Options Jamie Sonsini OIST October 2012
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Connect Client Options Jamie Sonsini OIST October 2012
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Connect Client Options Jamie Sonsini OIST October 2012. What is Connect?. Microsoft Office 365 Resides in the Microsoft “cloud” Phase 1 Email Calendaring Contacts Tasks Phase 2 – To Be Discussed. Connect Support. Service Support Group - PowerPoint PPT Presentation
Transcript of Connect Client Options Jamie Sonsini OIST October 2012
Connect Client Options
Jamie SonsiniOIST
October 2012
What is Connect?
• Microsoft Office 365 Resides in the Microsoft “cloud”Phase 1• Email• Calendaring• Contacts• Tasks
Phase 2 – To Be Discussed
Connect Support
• Service Support Group(Administrative Services , OIST & Student Affairs)Tenant Administration*Tier 2 Support
• Departmental SupportTier 1 Support
* Sharing Umail Tenant Administration
Who Will Use Connect?
• All-In (I-Mail or IC-EMail Departments)Will use Connect for Email & Calendar
• Calendar-Only (Oracle Calendar Users)Will continue to use current EmailWill use Connect for Calendar (only)
• Cross-CalendarStudent Affairs, Administrative Services, Communication Services
To Select a Client We Must Understand
Email Addresses & Delivery
Calendars & Calendar Invitations
Client Capabilities
End-User Preferences
Email to Calendar-Only User
Connect Inbox
External Inbox
Forward
What’s A Calendar?
VS
Oracle Calendar Exchange Calendars
The Process…
Invitation
AcceptInvitation
AcceptInvitation
Reply
Reply
Invitation
Update
Update
Handling Invitations
• All-In UserCalendar Invitations in Connect Inbox
• Calendar-Only UserCalendar Invitations in Connect Inbox and/orCalendar Invitations in External Inbox
Invitation to All-In User
Invitation
Auto-Process
Connect InboxConnect User
Invitation to Calendar-Only UserInvitation Forward
External Inbox
Connect Inbox
Connect User
Deliver & Forward
Auto-Process
Client Options• Outlook
Windows – Version 2007 or 2010Mac – Entourage 2008 or Version 2011
• Outlook Web App (OWA)• Apple Mail & iCal• Thunderbird with Lightning
Check VersionsConsider ESR
• Thunderbird• Mulberry
Email Tests
• Handle Email
• Email Folders
• Manage Connect Contacts
• Accept/Decline Calendar Invitation
• Reply to Calendar Invitation
Calendar Tests
• Accept/Decline Calendar Invitation
• Reply to Calendar Invitation
• View Others Calendars
• Invite Others to Meeting
Invitation to All-In User
Invitation
Auto-Process
Connect InboxConnect User
Test ResultsConnect Inbox*
Email Client Outlook OWA Mac Mail
Thunderbird&
Lightning Thunderbird MulberryHandle EmailEmail FoldersManage Connect ContactsAccept/Decline Calendar InvitationReply to Calendar Invitation
Calendar Client Outlook OWA iCal LightningAccept/Decline Calendar InvitationReply to Calendar InvitationView Others Calendars Free/Busy* Free/BusyInvite Others to Meeting No GAL
* All-In Users & Calendar-Only Users
Connect Invitation Viewed with OWA
Connect Invitation Viewed with Thunderbird
Invitation to Calendar-Only UserInvitation Forward External Inbox
Connect Inbox
Connect User
Deliver & Forward
Auto-Process
Test ResultsConnect Inbox*
Email Client Outlook OWA Mac Mail
Thunderbird&
Lightning Thunderbird MulberryHandle EmailEmail FoldersManage Connect ContactsAccept/Decline Calendar InvitationReply to Calendar Invitation
Calendar Client Outlook OWA iCal LightningAccept/Decline Calendar InvitationReply to Calendar InvitationView Others Calendars Free/Busy* Free/BusyInvite Others to Meeting No GAL
* All-In Users & Calendar-Only Users
Test ResultsExternal Inbox
Email Client Outlook OWA Mac Mail
Thunderbird&
Lightning Thunderbird MulberryHandle EmailEmail FoldersManage Connect ContactsAccept/Decline Calendar InvitationReply to Calendar Invitation
Calendar Client Outlook OWA iCal LightningAccept/Decline Calendar InvitationReply to Calendar InvitationView Others Calendars Free/Busy* Free/BusyInvite Others to Meeting No GAL
External Inboxwith Thunderbird and Lightning
External InboxFrom OWA with Thunderbird
External InboxFrom Outlook with Thunderbird
What Works for YOUR Department?
• Use One Client for Email & Calendar?
• Use One Client for Email & Another for Calendar?
What Works for YOUR Department?
• Outlook, OWA, Mac Clients – Do It All
• Outlook, OWA, Mac Clients – Calendar Only
• Thunderbird & Lightning – Does Some
• Thunderbird or Mulberry – Just Email
It’s up to youand
those you support…
And From Here….
• Client Test Results
<http://www.connect.ucsb.edu>
• Connect Accounts Available
Email Request: [email protected]
• Discussion List
• More Tech Talks
Questions?
