EVERYTHING ABOUT CONFLICTBy: Sheri, Devang, & Antonella

What is conflicts?

Conflicts is any clash/problems of different ideas and interest

If you don’t learn how to deal with conflicts, you will face a lot of serious problems in the future.

Conflicts can be found and made for anything. Example:

fighting over if you made a valid try in touch.

Arguing how gets to visit grandpa first

Having a disagreement over who got a higher grade

Major Sources of Conflicts Resources: Many conflicts happen when

two or more people want the same thing but only one can have it. Values and Expectations: Many conflicts happen because of different ideas about what is important or how things should be done.

Emotions: Many conflicts happen because of hurt feelings or anger. These feeling are usually a reaction to rudeness or insensitivity.

The Conflict Cycle

Conflict

Response to conflict

Consequences of

response to conflict

Attitude about

conflict

 The way that you handle conflicts now affects the way that you will handle conflicts in the future.

Different people deal with conflicts differently

http://www.youtube.com/watch?v=DsiayV5LuD0

What caused the conflict?

How could it be solved?

Are there any ways to avoid conflicts?

Ideas to think about:

Activity time! Situation: Unfair distribution of kinds of candyCause: ? Conflict:?Resolution: ?

Signs of conflicts Disagreement – with another person over an issue

Emotions – When conflict begins you will feel emotions (frustration, resentment, anger etc.)

Others’ Behavior – If you notice another person becoming angry or frustrated about a disagreement then that’s a conflict.

Solving Conflicts

Important: Remember to communicate and express what you feel.

- Speak openly and honestly- Be sure to only use the words that

explain how you feel- Don not use abusive or

threatening language- Do not make demands or threats- Avoid words that threten the

other person (insults)- Avoid using the word you. In a

conflict, usually comes before an insult or and accusation. Instead, use the word I or me to describe your feelings.

Communicating during conflicts: Body Language Listening

Step 1

Step 2

Step 3

Negotiation

Mediation: A person who helps solve the conflict.

Collaboration

Compromise

The act of discussing the issues of a conflict to reach an agreement.

The solution to a conflict in which each side gives up something to reach an agreement.

The solution in a conflict in which both sides work together to get what they want.

The end.

Remember to watch out for conflicts they

could be anywhere!