ORGANIZATIONAL BEHAVIOUR

By; AKHIL.D.S S1 MBA

CONFLICT AND DIFFERENT VIEWS OF CONFLICT

As a process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something that the first party cares about.

• Conflict process are opposition or incompatibility and some form of interaction.

• Conflict may broadly be viewed as a breakdown in the standard mechanism of decision-making.

CONFLICT

DIFFERENT VIEWS OF CONFLICT

THE TRADITIONAL VIEW OF CONFLICT

• Traditionally, conflict in organizations has been viewed very negatively.• It belief that all conflict is harmful and must be avoided. • Conflict could cause losses in productivity .• Conflict was a dysfunctional out come.

HUMAN RELATIONS VIEW OF CONFLICT

• Conflict is a natural occurrence in all groups and organizations.• Conflicts are bound to happen• Conflicts arise due to faulty policies and structure of the organization leading to distortion and blockage in communication.

INTERACTIONIST VIEW OF CONFLICT: MODERN VIEWPOINT

• The belief that conflict is not only a positive force in a group but is also necessary for a group to perform effectively.•This approach encourages conflict on the ground that a harmonious, peaceful and cooperative group is prone to become static and non-responsive to the needs for change and innovation • The functional conflict supports the goals of the group• A conflict that hinders group performance is a destructive or dysfunctional conflict

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