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WHAT IS MANAGEMENT

• Management is the attainment of organizational goals in an effective and efficient manner through planning, leading, organizing and controlling the company’s resources.

• A key aspect of managing is recognizing the role and importance of others. God managers know that the only way they can they can accomplish anything at all is through the people of the organization.

• “MANAGEMENT IS THE ART OF GETTING THINGS DONE THROUGH PEOPLE” Mary Parker Follet

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THE FUNCTIONS OF MANAGEMENT

• PLANNING

• LEADING

• ORGANIZING

• CONTROLLING

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MANAGEMENT FUNCTIONS

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Management Functions

Planning

Leading

Resources

Controlling Organizing

Performance

•Human

•Financial

•Raw Materials

•Technological

•Information

•Attain goals

•Products

•Services

•Efficiency

•Effectiveness

Use influence to motivate employees

Select goals and ways to attain them

Assign responsibility for task accomplishment

Monitor activities and make corrections

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MANAGEMENT SKILLS

• A manager’s job is complex, multidimensional and requires a range of skills.

• CONCEPTUAL SKILLS

• The ability to see the organization as a whole and the relationship among its parts

• HUMAN SKILLS

• The ability to work with and through other people and to work effectively as a group member

• TECHNICAL SKILLS

• The understanding of and proficiency in the performance of specific tasks

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MANAGEMENT SKILLS

Technical Skills

Human SkillsConceptual Skills

Management Level

Top Managers

Middle Managers

First-Line Managers

Non-managers (Personnel)

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MANAGEMENT LEVELS

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HORIZONTAL DIFFERENCES

• Functional managers, responsible for departments that perform a single functional task

• General managers, responsible for several departments that perform different functions

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MANAGERIAL ACTIVITY

1.Provides for variety2.Is fragmented3.Represented by brevity4.Performs a great deal of work quickly

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MANAGEMENT ROLES

Ten Manager RolesThree Conceptual Categories

InformationalInformational InterpersonalInterpersonal DecisionalDecisional

Monitor

Disseminator

Spokesperson

Figurehead

Leader

Liaison

Entrepreneur

Disturbance Handler

Resource Allocator

Negotiator

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CHRACTERISTICS OF THE NEW WORKPLACE

Centered around information and ideas

Work is free-flowing and flexible

Work is often virtual

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TODAY’S MANAGERS

• Embrace ambiguity

• Create organizations that are:

– Fast

– Flexible

– Adaptable

– Relationship-oriented

• Focus on:

– Leadership

– Staying connected to employees and clients

– Team building

– Developing a learning organization

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THANK YOU

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