Confidential – © 2013. All rights reserved Mysore - Intelligent Transport System Submitted By –...

Confidential – © 2013. All rights reserved Mysore - Intelligent Transport System

Submitted By – CMCDated 20th November 2014

ITS Project for Mysore City Transport Project Status Report

KARNATAKA STATE ROAD TRANSPORT CORPORATION

Confidential – © 2013. All rights reserved Mysore - Intelligent Transport System 2

Agenda

Solution Overview

Project Scope and Components

Current Status of Project

Operations Status

Action Plan Ahead

Operations Team Structure

Operations Review Mechanism

Support required from KSRTC


Solution Overview


Project Scope and Components

Video Wall

Application / Database Servers

Network Firewall / Routers / Switches

ITS

ETA

MIS Reports

GIS

EMS

Commuter Portal

SMS

IVRS

Shelters - 2” 2 Line – 59

Shelters – 2” 4 Line - 63

Platforms – 4” 4 Line – 45

Terminals – 10 Line – 20

Terminals – 16 Line – 6

VMUs - 500

In-Bus Displays – 500

Voice Announcement System

DG Set – 82.5 KVA

UPS – 20 KVA x 2

ITS

CCS / Data Centre PIS Display Boards

Commuter Related

Applications

PowerIn-Bus Equipments

Crew Training

Officials Training

Training


Activities / Components Current Status Date

On-Going Equipment service requirements

In Bus Equipment Currently 419 buses are Reporting in DSR 10.12.2014

In Bus display All in-bus display issues resolved 15.11.2014

In Bus Audio New set of audio files, for the new routes, being loaded to VMU 10.12.2014

PIS – LED (2/4 line) Nearing completion; We are restring boards whenever utility power is provided 30.11.2014

Data Center/CCS/Depot Equipment working normally, as expected

Operations & Maintenance support On-going since inauguration On-going


• Conditional Operational Acceptance Provided• ‘Cure’ Period Action Target Date : 15.11.2014• Current Status



• Dynamic Status – 19.11.2014


Activities / Components Current Status Date

Spares mobilization of Operations

Fast moving spares Timers, Speakers, Antenna, Hard disks, FAN assembly, NW switch etc – procured 11.11.2014

Spare Units VMU, IBD, 2/4 line display, Network box 10.12.2014

40”/ 55” Display Panel – Samsung has discontinued supplies, service support only

Additional spares Controller cards, display modules being procured 30.11.2014


• ‘Cure’ Period Actions - Current Status (continued)


Disaster Recovery and Training

Disaster Recovery

• Disaster Recovery Site Facility in CMC Bangalore Servers, Application components - Tested and Ready for use Will be fully functional within one month of Operational Acceptance

Refresher Training

• Refresher training provided for Crew and operations officials (jointly with KSRTC)


Key Observations from IBI and ICT reports

Action Plan Ahead

Sl No Type of issue Current Status and Action Plan Target Date

1Delivery of 102

Hands--free to depot • Handed over from stores to depot stores Completed

2ETA/ ETD display to be improved during

Operations

• ETA/ ETD demonstrated. • CMC to work closely with KSRTC Operations

Team to improve ETA/ETD during operations 31.03.2015

3 MIS Reports• Few changes suggested by KSRTC and ICT. • Under review with KSRTC MCTD and CO. • To be developed subject to technical feasibility.

31.12.2014

4

ETA Display in LED board and LCD boards are not

matching

• Display boards refreshed every 40 seconds• CMC will work with KSRTC to address the issue

if the mismatch is longer than 40 seconds. 31.12.2014


Team Structure Deployed

CMC Project Delivery Manager

CMC Onsite Operations ManagerData

center Team

(4 persons)Netw

ork Engineer

Server Engineer

Desktop

and PIS

Engineer

Application suppo

rt Engineer

In Bus Equipment Team

(12 persons)

Bannimanta

p Depot team

Kuvempunagar

Depot Team

Satgalli

Depot Team

Vijaya nagar Depot Team

Dispatcher and

Helpdesk team

(6 persons)Dispat

chers

Helpdesk/ EMS

Analysts

KSRTC DC, MCTD

KSRTC ITS Operations team


Operations Team

Depot Support TeamNAME OF THE EMPLOYEE QUALIFICATION

1. AVINASH T N DIPLOMA IN EE

2. SANDEEP C V ITI IN FITTER

3. MALLIKARJUN ITI IN FITTER

4. MADHUSUDAN T MDIPLOMA IN TOOLS AND TECH

5. MAHADEVASWAMY ITI IN FITTER

6. RAVI KIRAN ITI IN FITTER

7. HARISH G N DIPLOMA IN CS

8. VINOD DIPLOMA IN EC

9. SIDDANAIK ITI IN FITTER

10. NANJENDRA ITI IN AUTOMOBILE

11. VARUN ITI IN TURNER

12 Sandeep HD DIPLOMA IN EC

Operations Team details

CCS Team & Application SupportNAME OF THE EMPLOYEE QUALIFICATION DESIGNATION1. CHETHAN DIPLOMA IN EC NETWORK ENGINEER 2. SENTHIL RAJESH ENGINEERING IN EC SERVER ENGINEER3. SHYLESH MSC-IT PIS Display4. CHARAN PATIL B.COM DISPATCHER 5. AKASH ENGINEERING IN EC DISPATCHER6. MAHADEVASWAMY B.B.M DISPATCHER7. PAKSHAK BE APPLICATION SUPPORT8. Amit Anand BE APPLICATION SUPPORT9. Sowmya B BE APPLICATION SUPPORT

Project Management teamLOKESH M ENGINEERING IN EE On-site Operations Manager GVVR Srinivas BE and M-Tech-IT Project Delivery Manager

Off-site : L3 Support / core team


Escalation Matrix

Project Delivery Manager

National Delivery Head

Regional SBU Head

On-site Operations Manager


Operations - Review Mechanism

Review and Reporting • Review and reports

• Review of Issue Logs for various sub-systems • Day-to-day Operational Parameters, Challenges• Schedule changes (Form-4)• Route/ Bus stop additions, deletions and modifications

• Dash Board Review

Monthly Server & Network Availability Rep

Availability_&_Resolution_report_-_Last_3


Support needed from KSRTC

Support needed

Request help in enabling payments

Review and waiver of proposed LD

Reimbursement towards Additional SoW submitted by CMC

• Validation and Deployment of Additional Routes• Design and Rollout of Timer Functionality• De-Installation and reinstallation of In Bus Equipment• Enhancements to Commuter Portal• Enhanced SMS Functionality• Development of Additional MIS Reports• Schedule Creation and updating Database• De-installation and reinstallation of PIS LED boards• Repair of 10 line Display in Karanji lake (Water seepage)• Replacement of damaged VMU screens• Enhancements to GPS/GIS application• Operations and Maintenance support (Dec 2012 to till date)• Marketing and Promotional activities for KSRTC

Power supply to be made available for display boards


Thank You!

Confidential – © 2013. All rights reserved Mysore - Intelligent Transport System Submitted By –...

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