CONFERENCE PROGRAMroles in private health care providers Affinity Health and Mayne. KEYNOTE PANEL...

13
Attract, train and retain the best staff and volunteers for the not-for-profit sector 16-17 November 2015 Melbourne Convention and Exhibition Centre GOLD PARTNER SILVER PARTNER PRESENTS CONFERENCE PROGRAM

Transcript of CONFERENCE PROGRAMroles in private health care providers Affinity Health and Mayne. KEYNOTE PANEL...

Page 1: CONFERENCE PROGRAMroles in private health care providers Affinity Health and Mayne. KEYNOTE PANEL The big picture: Future workforce challenges and opportunities for the NFP workforce.

Attract, train and retain the best staff and volunteers for

the not-for-profit sector

1 6- 17 November 201 5M e l b o u r n e C o n v e n t i o n a n d E x h i b i t i o n C e n t r e

GOLD PARTNER SILVER PARTNER

PRE SE NTS

C ONFERENC E PROGRAM

Page 2: CONFERENCE PROGRAMroles in private health care providers Affinity Health and Mayne. KEYNOTE PANEL The big picture: Future workforce challenges and opportunities for the NFP workforce.

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On behalf of the team at EthicalJobs.com.au,

I’m delighted to have you join us for the third

annual Not-For-Profit People Conference.

At EthicalJobs.com.au we’re keenly aware of the

NFP sector’s ongoing challenges to attract, train

and retain the very best staff and volunteers.

That’s what inspired us to launch the first

Not-For-Profit People Conference in 2013.

Now, after two successful years and fantastic

feedback from organisations both large and

small, we’re thrilled to present our biggest and

best conference yet!

The NFP People Conference remains a unique

opportunity for NFP professionals to hear, share

and debate the latest ideas and best practices

around the pressing ‘people’ issues facing our

organisations – alongside leading experts and

peers from some of Australia’s most successful

NFPs, companies, and academic institutions.

So, please enjoy your two days of jam-packed

networking, learning and sharing, which we’ve

designed around five key areas of learning:

• Recruitment • Health & Wellbeing • Managing People Well • Leadership • HR’s Place in Organisational Strategy

About EthicalJobs.com.au

The Not-For-Profit People Conference is organised annually by

EthicalJobs.com.au – we’re a job-search site for people who want

to work for a better world. We bring together job-seekers and

organisations with a passion for social equity, social justice and

environmental sustainability.

Wherever possible, goods and services sourced to deliver the

2015 Not-For-Profit People Conference have been sourced from

environmentally-friendly and ethical suppliers. Any surplus conference

catering will be collected by OzHarvest.

This program is printed on 100% recycled paper.

Special thanks go to all of our fantastic speakers

who are giving up their time to share their

expertise with us.

Thanks also to our Gold Conference Partner, Hays Recruitment, our Silver Partner enableHR and our

Delegate Lounge Partner, Johnson Recruitment, for their fantastic support. We literally could not

put on this conference without them.

Finally, please check out our fantastic conference

exhibitors and don’t forget to have a go at ‘exhibitor

bingo’ to go into the draw to win a lovely hamper

of ethical goodies!

I look forward to catching up with you and

hearing the latest news from your organisation.

Enjoy the conference!

Michael CebonCEO and Founder

EthicalJobs.com.au

Welcome to Melbourne. We respectfully

acknowledge the Kulin Nation, the traditional

owners of this place now known as Melbourne.

EthicalJobs.com.au recognises that no treaty

was ever signed with the Kulin Nation, nor was

this land ever ceded by them. We support a

future treaty to make amends for past wrongs.

WOMINJEKA! WELCOME!

Page 3: CONFERENCE PROGRAMroles in private health care providers Affinity Health and Mayne. KEYNOTE PANEL The big picture: Future workforce challenges and opportunities for the NFP workforce.

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1 6 N O V E M B E R DAY ONE

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Page 4: CONFERENCE PROGRAMroles in private health care providers Affinity Health and Mayne. KEYNOTE PANEL The big picture: Future workforce challenges and opportunities for the NFP workforce.

76

Bey

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1 7 N O V E M B E R DAY TWO

KE

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spir

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Page 5: CONFERENCE PROGRAMroles in private health care providers Affinity Health and Mayne. KEYNOTE PANEL The big picture: Future workforce challenges and opportunities for the NFP workforce.

98

K E Y N O T E SPEAKERS

TIM COSTELLOCEO, World Vision

Lessons on leading passionate people

Join one of Australia’s most respected and sought after NFP leaders as he shares his experiences and tips for leading passionate people. Whether as mayor, minister or CEO of Australia’s largest international development agency, don’t miss the insights of one of Australia’s national living treasures on how he’s been able to inspire his staff, supporters and communities.

RONNI KAHNFounder & CEO, OzHarvest

Leaders without titles: The inspiration you need to be a leader in your organisation, whatever your job title

Speaking from the heart, Ronni Kahn shares the personal journey that led her to establish and manage one of Australia’s leading food rescue charities, OzHarvest. She’ll also discuss how that journey informs the way she works with her team to nourish our country.

SUSAN FERRIERNational Managing Partner, People, Performance & Culture, KPMG

The future: Our workplaces and our responsibility as leaders

In the face of a rapidly changing workplace and workforce, companies like KPMG are often at the forefront in terms of innovation and adaptation. Susan will share her insights from KPMG’s journey to agile working, the significant evolution it requires in our approach to leadership, and of course the lessons NFPs can learn and take back to their own organisations.

STACY FIELDWorkforce Engagement Coordinator, Health & Community Services Workforce Council

Stacy’s career has included a range of roles within community services, taking in community and sector development, disability services and youth work. Since starting with the Health & Community Services Workforce Council in 2006, Stacy has evolved into a workforce planning and development specialist.

New technology, an aging workforce, funding uncertainty, mergers, productivity, innovation: the challenges facing the NFP workforce are both immediate and immense. Three experts in, workforce planning and workplace leadership will lead a fascinating panel discussion on how NFPs should be approach these key issues, and taking advantage of the opportunities they present.

PROF PETER GAHANDirector, Centre for Workplace Leadership & Professor at The University of Melbourne

Peter is passionate about all things work-related. Peter has published more than 70 journal articles, books and reports commissioned for both state and Commonwealth governments. His expertise covers high performance work practices, managing conflict and negotiations, management and leadership, industry trends and labour markets, and employment relations.

CHRIS STEINFORTDirector of HR, Australian Red Cross

Since commencing with the Red Cross in 2008, Chris oversees HR frameworks, systems, policies, practices and tools for a workforce of approximately 2,500 staff and 22,000 volunteers. Prior to Red Cross, Chris was Executive Director Human Resources, with Alfred Health – a public sector health organisation with more than 7,000 staff, as well as earlier HR roles in private health care providers Affinity Health and Mayne.

K E Y N O T E PANEL

The big picture: Future workforce challenges and opportunities for the NFP workforce

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1,000 volunteers and counting: How the ASRC developed one of the most sought after volunteer programs in the country

The ASRC has become one of the country’s best known and most successful advocacy organisations – all the more impressive considering their workforce is primarily voluntary (1,200 volunteers to 70 paid employees). Come and learn about the strategies the ASRC uses to attract and retain large numbers of skilled volunteers, and how they approach the inevitable challenges along the way.

NAOMI FENNELL  Acting Director of People Management, Asylum Seeker Resource Centre

MICHELLE LAWRENCE Acting Volunteer Program Manager, Asylum Seeker Resource Centre

KATHY KOSTYRKODirector, Public Sector, Hays Recruitment

Gender diversity: Why aren’t we getting it right?

Despite years of enthusiasm, commitment, policies and strategy, equality for women still remains out of reach. In this presentation, Kathy Kostyrko will cover why our recruitment processes still aren’t getting gender diversity right. She’ll also share the results of a global gender survey, and a fascinating study in which ‘Susan’ was changed to ‘Simon’ on a CV sent to 500 hiring managers to uncover any unconscious gender bias.

KAREN GALLACHERNational Recruitment Advisor, Lifestyle Solutions

How Lifestyle Solutions totally redesigned their recruitment systems to increase quality of hires, staff collaboration and organisational efficiency

The attraction and retention of skilled and engaged people are crucial for NFP organisations across the sector. In preparation for the NDIS and the emerging growth with Child & Family Services, hear how Lifestyle Solutions developed and implemented a flexible, responsive and innovative recruitment service model that has allowed them to recruit over 600 employees in the last 12 months.

DR. TIMOTHY SHARP  Chief Happiness Officer, Australian Indigenous Mentoring Experience and The Happiness Institute

Create happiness at work & see your organisation flourish

Happiness at work has increasingly become a popular goal, and while it began as a ‘nice’ thing to do, it’s now recognised as a powerful tool for improving staff engagement, productivity and performance. In this presentation, Dr. Sharp will show you what happiness at work looks like, and how you can make it happen in your organisation.

DR. CATHY KEZELMAN AMPresident, Adults Surviving Child Abuse

Vicarious trauma and burnout: The protective strategies your organisation needs to recognise them and keep staff mentally healthy

The risks of vicarious trauma and burnout are relevant to many NFP workplaces. They can be challenging to recognise and deal with, but unless mitigated can have far-reaching consequences for organisations and staff alike. This presentation, grounded in the latest research into traumatic stress offers practical strategies to assist in the recognition, prevention and management of these risks.

DEBORAH MOIRActing Manager, System Improvement & Policy in the Population Health & Prevention Strategy Branch, Department of Health & Human Services

MONICA EVANSTeam Leader Healthy Workplaces and Children, Healthy Together Geelong

Embedding health and wellbeing in your workplace

The Achievement Program is Healthy Together Victoria’s best practice framework to support health and wellbeing that has already been adopted by hundreds of organisations across Victoria. Find out more about the initiative, what other organisations have been doing and how you can be part of it!

ANGE BARRYCEO, Stephanie Alexander Kitchen Garden Foundation

Punching above your weight: How NFPs can use creativity, innovation and passion to recruit and build highly successful teams

With just 20 staff delivering programs to 800 schools (up from just three schools in 2006), Ange Barry will present her successful vision for creating driven, passionate teams that achieve big things: how to encourage employees to think innovatively, to feel empowered yet unified in their work, and how to maintain positivity and creative thinking in the face of constant change and challenges.

KATE MINTOExecutive Director of Programs & Psychological Services, Mandala Foundation

Psychological and organisational strategies for managing volunteer risks, stress and burnout

Unpredictable and stressful aid and community work requires systematic approaches to managing the wellbeing of volunteers and staff. Anticipating, reducing and managing psychosocial risk is critical. This session will discuss common stressors faced by volunteers and their managers, as well as key processes and tools for managing psychosocial risks in NFP organisations.

R E C R U I T M E N T H E A LT H & W E L L B E I N G

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SUSAN HENRYHead of People & Culture, Starlight Children’s Foundation

100% staff engagement: Is it possible? Lessons from Starlight Children’s Foundation’s award-winning employee engagement strategy

A highly talented, aligned and engaged team is at the heart of the award-

winning Starlight Strategy. Discover the real benefits of having high levels

of staff engagement, as well as the practical aspects of the Starlight

Strategy that have helped us achieved 89% engagement, and inspired us

to aim for 100%.

CASSANDRA HATTONGeneral Manager HR, St Vincent de Paul Society Victoria

From HR to EX: Changing focus from ‘Human Resources’ to the ‘Employment Experience’

What is the experience of your employees? Inspiring? Haphazard? You can

– and should – design it. This presentation will cover the key building

blocks for designing the very best ‘employment experience’ and will leave

participants with practical tools and principles to ensure we attract, engage

and retain the right people.

YUMI STAMETWorkforce Adviser, National Disability Services

Lessons from the world: How innovative NFPs overseas are engaging and empowering staff to increase their effectiveness and efficiency

Innovative international organisational models are inspiring Australian

social care providers to become more effective and efficient through

employee engagement and empowerment. This presentation will focus

on how these models work and how they are driving dramatic change and

opening up new opportunities in a sector under pressure from major social

reform the world over.

ANOUSKA GUNGADINCEO, The Duke of Edinburgh’s International Award Victoria

Feminine leadership: Essential traits for the modern leader to create a thriving culture

NFP leaders of tomorrow will need a new set of skills and approaches to meet the expectations of a changing and diverse world.

Come and explore modern leadership through the following lenses:

- Living and leading with courage;

- Tuning into ‘feminine’ intelligence;

- Driving innovation through collaboration;

- Influencing and driving impact.

SUE NOBLECEO, Volunteering Victoria

Building a resilient & sustainable volunteer workforce

Drawing on case studies and her experience of working closely with hundreds of volunteer organisations, Sue’s session explores the crucial role of leadership and training in the recruitment and retention of the volunteer workforce. In particular, she’ll discuss the role of people who manage volunteers, who are often essential to the successful and sustained delivery of core and value-added NFP services.

DAVID SACHSELearning & Development Manager, Open Minds Australia

Open Leadership: how to turn your managers into leaders

In response to the Workforce Council’s observation that community service managers were not prepared for leadership, and that they required formal qualifications, Open Minds embarked on the creation of a program that helps to turn technical experts into leaders and managers. This presentation is a sequence of lessons learned and tested process, which resulted in a program that could be used as an industry standard for the NFP sector.

DR. RAMON WENZELAssistant Professor, Business School of The University of Western Australia

Learning for purpose: Why staff training and development will transform your organisation’s social impact

Groundbreaking research released this year revealed that Australian NFPs stand to gain a staggering six dollars for each dollar they invest in staff training and development. Lead author Ramon Wenzel summarises his research on how hundreds of Australian NFPs train and develop their people, the consequences of their efforts, and what is holding them back. He’ll also give multiple recommendations on how training and development can maximise your organisation’s social impact.

DIANNE FRANCOISDirector, People & Culture, Save The Children

Talent management practices that drive a high-performance culture

Join Dianne Francois for a practical overview of how Save the Children is

embedding a high-performance culture with a pragmatic but integrated

approach to talent management. This session will invite frank discussion

about the challenges faced in the NFP sector, and how we can compete

effectively for the best available talent.

M A N A G I N G P E O P L E W E L L L E A D E R S H I P & T R A I N I N G

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ALINE VAN KONINCKXLOO  Operations Manager, GetUp!

Growing fast, together: How GetUp! grew a dynamic organisation while maintaining a unique culture

This presentation will explore the HR and organisational strategies that GetUp! put in place to maintain its unique culture of nimbleness, while growing at a fast pace. We’ll cover the following areas: culture, recruit-ment, performance, retention, systems and processes, structure, roles and responsibilities, accountability, communication, transparency and trust.

LYN MORGAINCEO, cohealth

Mergers, restructures and managing complex change: lessons from cohealth’s successful integration of three community health organisations

Mergers and large-scale organisational change require extensive and careful consultation to ensure staff engagement throughout and beyond the process. As the CEO of a recently merged organisation, Lyn will examine the nature of change and the key factors that will allow your organisation to thrive while undergoing significant and structural change.

MARK NEWTONExecutive, Corporate Services, Mission Australia and formerly HR Director, Microsoft

Putting people first: Why your organisation’s success depends on your people strategy

From corporate giant Microsoft to one of Australia’s best-known NFPs, join Mark Newton as he explains why focusing on your people strategy is absolutely critical to overall organisational strategy. Mark argues that to ensure people strategy is front and centre, HR leaders must step up and claim their seat at the ‘strategy table’.

EVE BUCKLEYSenior Consultant – Corporate Responsibility, PwC

Beyond the financial: How NFPs can leverage corporate support to build their HR, management and leadership expertise

Corporate volunteering provides companies with many valuable oppor-tunities while having a positive impact on NFPs and the community at large. PwC’s Eve Buckley will discuss the benefits of corporate volunteer-ing to both NFPs and corporate entities, including key information for NFPs considering a corporate volunteering program, case studies, work-shops and other opportunities. REGISTRATION DESK & NAME BADGES

The conference registration desk is open daily

from 8:00am. Please ensure you wear your

name badge at all times. Admission to all

sessions, catering and the networking function

is by name badge only.

CATERING & NETWORKING FUNCTION

Morning tea, afternoon tea and lunch will be

served in the Exhibition Hall, as will the drinks

and canapés for the networking function on

Monday evening.

To significantly reduce the environmental

impact of the conference, we’ve chosen

to serve a vegetarian menu on both days.

Additional dietary requirements have been

catered for so please look out for the “special

dietary requirement” table.

EXHIBITOR BINGO

In your conference bag you’ll find your Exhibitor

Bingo card. When you visit the exhibitors and

our sponsored Delegate Lounge, they’ll stamp

your card. When your card is full, pop it in the

box at the registration desk to enter the draw

for a huge hamper full of ethical goodies!

We’ll announce the winner at the end of the

conference.

ARE YOU ON TWITTER?

We’ll be getting discussions going and shar-

ing conference learnings using the hashtag

#nfpp15.

WI-FI INTERNET ACCESS

This is available FREE in the venue. Just create an

account and login to ‘MConnect. Please note:

your account will expire 12 hours after opening.

IMAGE RELEASE

In registering for this conference, delegates grant

permission to EthicalJobs.com.au and others

working under its authority to take and to have

full and free use of video/photographs contain-

ing their image/likeness. It is understood these

images may be used for promotional, news,

on-line/multimedia, research and/or educational

purposes by and for EthicalJobs.com.au.

DISCLAIMER

EthicalJobs.com.au reserves the right to make

changes to the conference program at any time

as circumstances require. We will make every

effort, but cannot guarantee, that all speakers

advertised in this program will be able to attend

on the day.

GENERAL CONFERENCE I N F O R M A T I O N

H R & O R G A N I S AT I O N A L S T R AT E G Y

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12

34

56

11

12

13

REGDESK

14

15 16 18 19 2017

10

9

8

7

CATERING AREA TEA &COFFEE

STAIRS & ENTRY FROM LEVEL 1 (GROUND)

EXHIBITION HALL

PLENARYCLARENDON AUDITORIUM

FOYERBELOW

CATERING & DELEGATE

LOUNGE

CL ARENDON E

SPEAKER LOUNGECL ARENDON F

CL ARENDON D

CL ARENDON C

EXHIBITION HALL, PLENARY AND BREAKOUT ROOMS

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1918

C O N F E R E N C E PARTNERS EXHIBITORS

Stand number: 1Contact: Emma Kettle, Director:

Partnerships and Business Development

Email: [email protected]

Phone: 03 9329 1357

Stand number: 13

Contact: Gavin Walker, Business Director

Email: [email protected]

Phone: 03 9604 9600

Stand number: 12

Contact: Nishal Mistri, Sales Manager

Email: [email protected]

Phone: 0434 674 558

Stand number: 3Contact: James Ehmann, National Manager

Email: [email protected]

Phone: 1300 273 359

Stand number: 5Contact: Tim Cincotta, Onboarding Specialist

Email: [email protected]

Phone: 03 9879 2144

Stand number: 2Contact: Kate Larkin, Manager - NFP Team

Email: [email protected]

Phone: 02 9279 2777

Stand number: 4Contact: Ron Weil, Software Solutions Specialist

Email: [email protected]

Phone: 07 3330 2595

Stand number: 6Contact: Dr Peter Langford, Director

Email: [email protected]

Phone: 02 8875 2800

GOLD PARTNER

SILVER PARTNER DELEGATE LOUNGE PARTNER

Contact: Barry Vienet, Managing Director

Email: [email protected]

Phone: 03 9946 7320

VIDEO PARTNER

Contact: Michael Johnston, Creative Director

Email: [email protected]

Phone: 0437 973 304

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EXHIBITORS EXHIBITORS

Stand number: 7Contact: Jen Arnold, Marketing Manager

Email: [email protected]

Phone: 1300 607 478

Stand number: 15

Contact: John Morris, Product Manager of Fit2work

Email: [email protected]

Phone: 1300 575 575

Stand number: 9Contact: Catherine Brooks, Principal at Moores

Email: [email protected]

Phone: 03 9843 0418

Stand number: 17

Contact: Michelle Mills, Team Leader,

Social Care Division

Email: [email protected]

Phone: 02 82451400

Stand number: 11

Contact: Barry Lehrer, Founder & Director

Email: [email protected]

Phone: 03 9098 4317

Stand number: 19

Contact: Brett Holland, Relationship Manager

Email: [email protected]

Phone: 03 9955 0300

Stand number: 8Contact: Rosaria Kiely, Business Development

Officer

Email: [email protected]

Phone: 07 3138 2180

Stand number: 16

Contact: David Rosenbaum, Senior Consultant

Email: [email protected]

Phone: 02 9181 1014

Stand number: 10

Contact: Damian Richmond, Community

Development Manager

Email: [email protected]

Phone: 03 9854 4860

Stand number: 18

Contact: Stacy Field, Program Contact

Email: [email protected]

Phone: 07 3234 1662

Stand number: 14

Contact: Peter Callender, General Manager

Email: [email protected]

Phone: 03 9419 5979

Stand number: 20

Contact: Catherine Gillespie, Managing Director

Email: [email protected]

Phone: 0430 983 444

OPTIMUM NFP

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23

TO FIND A NOT-FOR-PROFIT EXPERTYOU NEED TO PARTNER WITH ONEWe are the recruiting experts in qualified, professional and skilled work within the public sector. Our expertise covers the whole public sector scope, from entry level positions through to executive appointments.

We’ll find that special person to help your department flourish. Our deep expertise makes us unparalleled recruiters in the public sector world of work.

Contact Paul Burch at [email protected] or 03 9326 2149.

hays.com.au | hays-executive.com

F U L L D AY MASTERCLASS

On arrival, please make your way to Clarendon

Rooms C & D (used for the NFP People Confer-

ence breakout rooms).

As we will be working together as a group,

please make sure you are there early and ready to start at 9.30am.

Morning tea, afternoon tea and lunch will be

provided and served just outside the rooms.

WHAT WILL BE COVERED

Throughout our careers, NFP leaders regularly

face challenging conversations with staff and col-

leagues about performance, pay, restructuring

or workplace conflict. These can be among the

most difficult parts of any job.

Are you joining us for Wednesday’s challenging conversations masterclass?

FULL DAY MASTERCLASS: CHALLENGING CONVERSATIONSWednesday 18 November, 9.30am – 5.00pm

YOU’LL LEAVE THIS MASTERCLASS WITH:

• Advanced listening and communication skills;

• Practical skills for giving feedback;

• Increased self-awareness;

• Emotional Intelligence;

• An ability to look at the bigger context;

• Confidence to have challenging conversations.

WHAT’S INCLUDED?

• A full day of intensive learning, practice and

feedback;

• Delicious lunch, morning and afternoon tea;

• Workshop materials and take-away learning

resources.

This masterclass is presented by experienced

facilitators from the Groupwork Institute of

Australia. They’ve been training NFP leaders since

1984. This masterclass draws from Groupwork’s

own Model of Collaborative Practice, which has

evolved from their experience over 30 years.

Emotional resilience and self-awareness are key

components of this model.

Not signed up but want to attend? A few places are still available – just ask at the Conference Registration Desk for details.

enabling better HR management for NFPs

1300 453 [email protected]

visit www.enableHR.com to find out more

Pre configured & Legally Backed Content

Centralised Records Management

Work Health & Safety Management

Employees, Contractors & Volunteers

Cloud Based Platform

TO FIND A NOT-FOR-PROFIT EXPERTYOU NEED TO PARTNER WITH ONEWe are the recruiting experts in qualified, professional and skilled work within the public sector. Our expertise covers the whole public sector scope, from entry level positions through to executive appointments.

We’ll find that special person to help your department flourish. Our deep expertise makes us unparalleled recruiters in the public sector world of work.

Contact Paul Burch at [email protected] or 03 9326 2149.

hays.com.au | hays-executive.com

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With EthicalJobs.com.au we not only save money but also time. A candidate is 90% more likely to go through to interview stage than larger, more expensive job boards.

– Cassandra Metlege, The Smith Family

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