ConferenceProgram

May 5–8, 2014The Banff Centre – Banff, Alberta

Event highlights:

· Kick off the conference on Tuesday, May 6th with the Welcome Reception, our largest networking event.· Newly expanded Trade Show – Over 40 new exhibits in 2014!· 4 keynote speakers, 11 concurrent sessions, 7 pre-conference workshops· Wednesday night BBQ – always a good time!

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Program at a Glance * Program subject to change

WEDNESDAY MAY 7TH LOCATION

7:30 – 5:00 Registration Kinnear Centre level 2

7:30 – 9:00 Viewing Exhibits

8:30 – 9:00 Opening Remarks & Enform Update Eric Harvie

9:00 – 10:00Designing A Mindful Organisation:Andrew Hopkins Keynote Session

Eric Harvie

10:00 – 10:45 Networking Break & Viewing Exhibits

10:45 – 11:30

Safety Measurements: Boring, Uninspiring and Fear-InducingShawn Galloway

Eric Harvie

Risky Business: Decision Theory and the Implications for Health and SafetyRyan Campbell

Margaret Greenham

11:30 – 1:00 Lunch & Viewing Exhibits Vistas/Kinnear Centre

1:00 – 1:45Safety Leadership, Safety CultureYvonne Thompson

Eric Harvie

1:00 – 2:45 Regulators’ Forum Margaret Greenham

2:00 – 2:45Mitigate Risk Associated with FatiguePat Byrne Eric Harvie

2:45 – 3:15 Networking Break & Viewing Exhibits

3:15 – 4:15Why Do We Do What We Know Will Hurt US?Joe RobertsKeynote Session

Eric Harvie

For more information, session abstracts are listed alphabetically by speaker starting on page 27

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Program at a Glance * Program subject to change

THURSDAY MAY 8TH LOCATION

8:00 – 4:00 Registration Kinnear Centre level 2

8:00 – 9:00 Viewing Exhibits

9:00 – 10:00Improving Communicating SafetyDr. TJ LarkinKeynote Session

Eric Harvie

10:00 – 10:45 Networking Break & Viewing Exhibits

10:45 – 11:30

Assessing Safety Culture: How to Know What you May Not KnowDr. Tim Ludwig

Eric Harvie

Collision AvoidanceJamie Erickson

Margaret Greenham

11:30 – 1:00 Lunch & Viewing Exhibits Vistas/Kinnear Centre

1:00 – 1:45

Workforce — Get it Done SafelySpencer Beach

Eric Harvie

Industry Knowledge Exchange Strike Energy/Weatherford

Margaret Greenham

2:00 – 2:45

Putting the Person in Process SafetyAutumn Krauss Eric Harvie

Industry Knowledge Exchange cont. Schlumberger/Savanna

Margaret Greenham

2:45 – 3:15 Networking Break & Viewing Exhibits

3:15 – 4:15Remember CharlieCharlie MorecraftKeynote Session

Eric Harvie

4:15 – 4:30 Closing Remarks Eric Harvie

For more information, session abstracts are listed alphabetically by speaker starting on page 27

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Speaker AbstractsSPENCER BEACH Workforce — Get It Done Safely Thursday, May 8th 1:00 — 1:45pmLocation: Eric Harvie

Your safety is definitely not about you! This is a statement that will have new meaning after experiencing Spencer’s story and learning objectives. Through his presentation you will find that even you allow unaccepted and uncontrolled risk into your life, the real potential outcome these risks have and how easily it can all be avoided by embracing all safety has to offer. By focusing on shared human behaviours Spencer will redefine safety in the dictionary and in your hearts while improving the way you view safety and increase your ability and passion to be a leader in safety. It is a presentation you will stay with you throughout your life.

Spencer Beach was a 3rd generation flooring installer and among the best in his field when he endured a horrific flash fire that left him permanently and severely scarred. After spending 14 months in the hospital and a year more of rehabilitation he has gone on to carve out a new path for his life. He has now achieved such designations as a Construction Safety Officer through the Alberta Construction Safety Association, as well completed with distinction the University of Alberta’s, Faculty of Extensions, Occupational Health & Safety Certificate program. Spencer has also been an international professional speaker for 8 years, author of his bestselling book In Case of Fire, motivates injured workers through their injuries and is a volunteer for the Friends of the University Hospital and Glenrose Hospital.

PAT BYRNE Mitigate Risk Associated with Fatigue Wednesday, May 7th 2:00 — 2:45pmLocation: Eric Harvie

With decades of experience working with organizations around the world to improve worker health and safety, Fatigue Science Founder, Pat Byrne, thought he understood every imaginable work-related risk — until one incident shifted that mind-set forever.

Human fatigue carries the same risks and performance diminishing effects as alcohol. Do you understand how, and to what extent, fatigue is a factor in your workforce?

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In his talk, ‘Mitigate Risk Associated with Fatigue’, Pat Byrne will introduce the basics of every human’s biological need to sleep, how sleep — or lack of sleep — affects human safety and performance, and how organizations can successfully implement a fatigue risk management program to help mitigate the risks associated with fatigue and increase the overall performance of their workforce.

Pat Byrne, MSc., is an internationally recognized expert on the subject of sleep, fatigue, and human performance. With his over 30 years of experience in risk management, performance optimization, and health and safety, Pat has worked with organizations and professional athletes all over the world to manage sleep and fatigue for optimized performance and risk mitigation.

Pat is the innovator behind the Fatigue Science Readiband — used by military special forces and NHL hockey players alike — which collects sleep data to model individual and organizational performance and accident risk. With Fatigue Science, Pat has changed fatigue risk management from a subjective art to an objective science — allowing organizations in mining, insurance, oil and gas, as well as elite professional sports teams in the NHL, NFL, MLS, NBA to optimize human performance.

RYAN CAMPBELL Risky Business: Decision Theory and the Implications for Health and Safety Wednesday, May 7th 10:45 — 11:30amLocation: Margaret Greenham

We make riskier decisions because of psychological biases that we inherited from our non-industrialized past: loss aversion, inaccurate probability weighting, and unconscious decision framing are examples of underlying biases that push us to make riskier decisions than we think we do. To date, behavior-based health and safety management systems have not fully incorporated this research into their models. This session presents some of the most relevant findings from decision theory research, how they have the potential to impact a health and safety management system, and ideas for ensuring you minimize the impact of decision bias in your organization.

Ryan Campbell is an Occupational Health and Safety Consultant with Golder Associates in Calgary, Alberta. As a Canadian Registered Safety Professional (CRSP), Ryan has helped organizations develop, maintain, and improve their health and safety systems. His interests include research into behaviour-based health and safety and the incorporation of current research so as to advance the discipline of occupational health and safety and reduce workplace incidents.

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JAMIE ERICKSON Collision Avoidance Thursday, May 8th 10:45 — 11:30amLocation: Eric Harvie

In this brief look at Collision Avoidance we will discuss how collisions occur and steps that can be taken to avoid collisions. Topics to be discussed include Recent Alberta Collision Statistics, most common causes of collisions, The 4 step decision making process when faced with a driving emergency, perception and reaction time, effects of speed on collisions, dynamics of a collision and seat belt implications. Attendees will leave with an overall understanding of the frequency, the most common causes of collisions and the best practices and prevention steps to avoid collisions.

Jamie is the Owner and Head Instructor of Alberta Defensive Tactics Training Inc, and travels across Western Canada instructing Emergency Services. Jamie is also a current serving Community Peace Officer for a County in Alberta and is responsible for Highway Patrol as well as being the Deputy Director of Emergency Management for the Municipality. Jamie is a licensed driving instructor through Alberta Transportation and focuses mainly on Defensive Driving, Professional Driver Improvement as well as Advanced Courses such as Emergency Vehicle Operations.

Jamie is a Level II Collision Investigator and has been on scene at hundreds of Collisions in his 12 year career in Law Enforcement. He is a member of the International Law Enforcement Educators and Trainers Association and currently serves as the President of the Alberta Association of Community Peace Officers where he also held the position of Vice President and Training Officer.

SHAWN GALLOWAY Safety Measurements: Boring, Uninspiring and Fear-Inducing Wednesday, May 7th 10:45 — 11:30amLocation: Eric Harvie

Why is something as important as safety measurement typically perceived as such a boring topic and one that creates so much fear? The purpose of safety measurement is to focus, align behaviors, initiatives and processes and most importantly, excite people about safety and the important role it plays in work and home.

Are individuals in your company excited or fearful of safety measurement? Is measurement used to hold people accountable for what they did well, or what they did wrong? Are you motivating the culture to work harder to fail less, or achieve success?

Shawn M. Galloway, co-author of the groundbreaking new book, STEPS to Safety Culture Excellence, shares the practices of the best-performing organizations in how they measure safety, forecast results and engage employees in safety, both on and off the job.

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ANDREW HOPKINS Keynote: Designing A Mindful OrganisationWednesday, May 7th 9:00 - 10:00amLocation: Eric Harvie

This presentation discusses “cultures of denial” and ways they prevent organizations from picking up the warning signs that are always present prior to accidents. It proposes that such cultures must be overcome if organizations are to become truly “mindful”. It emphasizes the need for reporting systems that will pick indicators of danger and it stresses that management must carefully consider the sorts of things that need to be reported and find ways to encourage such reports. It discusses ways in which management can be made more effectively accountable for the way they respond to reports.

Andrew Hopkins is Emeritus Professor of Sociology at the Australian National University in Canberra.

He has been involved in various government OHS reviews and has done consultancy work for major companies in the resources sector, as well as for Defence. He speaks regularly to audiences around the world about the causes of major accidents.

He was a consultant to the US Chemical Safety Board in its investigation of the Texas City accident. His book on that accident, Failure to Learn: the BP Texas City Refinery Disaster, was published in 2008. He was again a consultant to the Board for its investigation of the Gulf of Mexico oil spill disaster and has written a book on that subject — Disastrous Decisions: The Human and Organisational Causes of the Gulf of Mexico Blowout (CCH, 2012)

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AUTUMN KRAUSS Putting the Person in Process Safety Thursday, May 8th 2:00 — 2:45pmLocation: Eric Harvie

The current thinking in the field of workplace safety distinguishes between process safety and person safety (i.e., the human factors). In actuality, people and their attitudes and behaviors are critical for process safety. If a process safety initiative is conceptualized similarly to other organizational interventions, people play a significant role in determining the success of a process safety initiative. To illustrate this concept, this presentation demonstrates how applying key concepts from the disciplines of Organizational Psychology (e.g., change management), Social Psychology (e.g., team dynamics), and Neuroscience (e.g., thinking patterns and habits) can make process safety initiatives more effective.

This presentation is applicable to anyone who is involved in the area of process safety and utilizes strategies such as minimization, reduction, substitution, and simplification to accomplish process safety goals. Inherent in these strategies is the need for organizational members, both leaders and the workforce, to collectively possess helpful attitudes about process safety and engage in behaviors supportive of process safety objectives. Process safety is an important piece of the workplace safety jigsaw puzzle. By integrating the people piece, the effectiveness of process safety initiatives can be improved. This presentation will challenge attendees’ current assumptions about the role of people in process safety.

Autumn Krauss is Chief Scientist at Sentis. In her role, she manages the global Research Team and directs the Sentis Academy, Sentis’ division for academic and research partnerships. She holds a Ph.D. in Industrial and Organizational Psychology with a specialization in Occupational Health Psychology.

Autumn has spoken on workplace safety topics in the United States, the United Kingdom, and Australasia for organizations such as the American Society of Safety Engineers, the Institution of Occupational Safety and Health, the Safety Institute of Australia, and the Society of Petroleum Engineers. Her applied research programs have been funded by the Centers for Disease Control and Prevention, the National Institute for Occupational Safety and Health, and the Society for Human Resource Management. Her current research program in partnership with the University of South Australia examines the factors that predict whether safety training is used on the job. Her scientist and practitioner contributions were recently recognized with the Early Career Achievement Award jointly given by the National Institute for Occupational Safety and Health, the American Psychological Association, and the Society for Occupational Health Psychology.

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DR. TJ LARKIN Keynote: Improving Communicating SafetyThursday, May 8th 9:00 - 10:00amLocation: Eric Harvie

60 years — no improvement. The way we communicate safety today is exactly the same as the 1950s. Dr TJ Larkin asks: “Is there any other area of safety that has not improved at all in more than 60 years?” Let’s change that. TJ shows 8 simple ways to improve your safety communication.

Do these 8 things and your employee comprehension will increase more than 600%? And…you will get about 13 times more behavior change. If you are communicating−Wear Seatbelts−that’s easy. If you are communicating−Process Safety−you need really good communication. During the presentation, TJ takes examples of our traditional safety communication and transforms them, step by step, into documents that are: easy-to-read, easy-to-understand, and cause behavior change.

TJ helps large companies improve their safety communication. Clients include: Boeing, BP, ExxonMobil, GM, Monsanto, Petrobras, Shell, and Vale.

TJ (with Sandar Larkin) wrote the McGraw-Hill bestseller: Communicating Change.Their paper, “Reaching and Changing Frontline Employees,” in the Harvard Business Review sold more than 40,000 reprints.

TJ has a Ph.D. in communication from Michigan State University, and a B.Phil. in sociology from the University of Oxford.

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DR. TIM LUDWIG Assessing Safety Culture: How to Know what you may not Know Thursday, May 8th 10:45 — 11:30amLocation: Eric Harvie

Understand the basics of Safety Cultures, the process of accurately assessing your safety culture, and how assessment data can be used to improve your Safety Culture.

Tim Ludwig earned his Ph.D. at Virginia Tech researching the benefits of employee-driven behavior based safety programs under E. Scott Geller. His popular website Safety-Doc.com is a content-rich resource of safety culture stories, blogs, research, videos, and services. Dr. Ludwig was cited in Industrial Safety and Hygiene News (ISHN) “Power 101” Leaders in the Safety and Health World. Dr. Ludwig serves on the Cambridge Center for Behavioral Studies’ (CCBS) Behavioral Safety Accreditation Board that reviews best-in-industry safety practices and offers independent, objective feedback on safety programs.

Dr. Ludwig is a professor at Appalachian State University where he was named a Distinguished Graduate Faculty for his contributions to the nationally recognized Industrial/Organizational Psychology and Human Resources Management Masters program. Dr. Ludwig’s teaching has been recognized with the North Carolina University Board of Governors’ Excellence in Teaching award and he has been inducted into Appalachian State University’s Academy of Outstanding Teachers. Dr. Ludwig is the chairperson of the Institutional Review Board at Appalachian State. Dr. Ludwig is past editor of the Journal of Organizational Behavior Management and is the past President of the Organizational Behavior Management Network.

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CHARLIE MORECRAFT Keynote: Remember CharlieThursday, May 8th 3:15-4:15pmLocation: Eric Harvie

In 1980, shortcuts nearly cost him his life when a routine job turned tragic. Burned over 50% of his body, Charlie spent five years in the hospital. His family fell apart. He lost everything. “All for what?” is the question he continues to ask himself, and you, today. Charlie, a dynamic speaker who touches an audience through his autobiographical story, emphasizes taking responsibility for one’s actions and one’s safety. Standard training meetings, videos and seminars demonstrate how to follow safety procedures. Charlie Morecraft tells you why you should.

Not just a title but a call to action, Remember Charlie captures the audience with a common language (“Accidents don’t happen to me. Accidents happen to someone else”). A motivating storyteller, Charlie Morecraft recreates his near-fatal accident in engaging detail.

With the audience on the edge of their seats, Charlie drives home the importance of following safety procedures. Everyone wakes up to the high cost of an accident, not only to themselves but to their families. Seldom are people confronted by real consequences of an abuse in safety practices. If you and your employees “Remember Charlie”, you will remember to follow safety procedures.

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JOE ROBERTS Keynote: Why Do We Do What We Know Will Hurt Us?Wednesday, May 7th 3:15 - 4:15pmLocation: Eric Harvie

Why is the “safe” message always unpopular? What are the human roadblocks that lead to shortcuts and consequences? Why do we think the rules “are for everyone else but me”?

In this keynote, Joe teaches why we do the dumb things we do and shares the dire consequences. Walk with him as he takes you back to his first poor choice and how that lead to a journey filled with degradation and despair. Dangerous step after poor choice landed him on the streets of East Vancouver in the 1980’s home-less and broken. The story does not end there, fortunately. Choosing in 1991 to walk a different way, Joe shares how right decisions and safe, healthy actions lead to success and leadership.

The most effective leaders in society are those rare individuals who can inspire their audience with a passion that can only come from personal experience. Joe Roberts is an inspirational example of overcoming adversity and managing change. In 1989 he was living under a bridge as a homeless skid row street person. Today, Joe delivers his keynote messages at conferences, conventions and special events, teaching people “there’s more to you than you can see”.

Joe’s unique style of inspiration combined with his legendary dark humour will have you shed a tear while making you laugh ‘til it hurts. His issue of recovery from substance abuse also resonates with large numbers in the health and safety field.

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YVONNE THOMPSONSafety Leadership, Safety CultureWednesday, May 7th 1:00 — 1:45pmLocation: Eric Harvie

What’s Next for Your Safety Initiatives! This lively and dynamic presentation will challenge your thinking on Safety Leadership and how to connect the dots from Leadership to Results. A brief look at the past allows us to understand and see the future for safety leadership. Yvonne shares her passion; experience and knowledge of leadership to create a road map to finally create sustainable improvements in safety. We can’t continue to do the same thing and expect different results. It is time to shake our beliefs at their core and permanently shift results in a positive direction.

Yvonne Thompson, MA, CHSC, CHRP is a Nationally recognized author and acclaimed speaker whose passion for Safety Leadership is felt and inspired in every keynote at conferences and conventions. She specializes in Leadership, Safety and Wellness working with both corporations and individuals across Canada.

Yvonne is committed to spreading her message about the importance of “leading self” professionally and personally. We cannot improve our safety statistic until we make Leadership a key component of everything we do. Leadership that focuses on the individual is Leadership that will ultimately make the difference. At the core of every great Safety initiative is Leadership from within. Her approach is clear, concise and most importantly infectious.

Yvonne is a Master Story Teller who leaves her audiences with solid tools and techniques for shifting individuals personal and professional leadership strategies.

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Special SessionsIndustry Knowledge Exchange

Thursday, May 8th Session 1 1:00 – 1:45pmSession 2 2:00 – 2:45pmLocation: Margaret Greenham

The Industry Knowledge Exchange provides an opportunity for organizations to share successful safety initiatives for the improvement of safety in the industry. Each 15 minute presentation will be followed by an opportunity for questions and answers.

Session 1:Strike Energy – Strike Energy’s Hazard Management Program presented by John Artym

Strike Group Inc – HIAC™ – “See the Hazard Source, Manage the Human Factor”

Over recent years I have heard people say on numerous occasions “What are the Hazards” and/or “Do or perform a Hazard Assessment”, and then give the worker a checklist for PPE requirements, slips and trips, hot work....or the incident investigation report states “Failure to Recognize the Hazard”.

As industry we have not defined what hazard sources are or where and how Hazard Identification, Assessment and Control fits into planning, scheduling and or performing work.

Over the past two years, a group of committed employees at Strike, in collaboration with an external consultant developed and delivered HIAC™. HIAC™ is not about a single form, a checklist or a wish, it is Strike’s Hazard identification, Assessment and Control program which follows a five step process. HIAC™ introduces the concepts of Hazard Sources, Human Factors, Working in the Green and Stop Task!

To support the introduction and rollout of HIAC™, the implementation plan required the development of a 1.5 day leadership training program, titled HIAC™ for Supervisors and Managers and a HIAC™ Awareness e-learning for all employees and contractors.

John Artym has held key senior Health, Safety and Environment (HSE) Management positions in the Oil and Gas industry over the past 15 years. John gained experience in the areas of health safety and environment management at Hi-Tower Drilling, the City of Edmonton, Fracmaster, Nowsco and BJ Services prior to joining Penn West in late 2003. John joined Strike Group Inc. in December 2010. John is currently VP Health Safety and Environment with Strike Group Inc.

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Weatherford – Developing a Culture of Safety Champions presented by Derek Hibbard and Wendy Wilson

In 2013, Weatherford launched an internally developed behavior-based safety program, HSE Excellence. This program is designed to drive cultural awareness and improvements in employee’s safety attitudes and behaviors. HSE Excellence provides the framework to develop a network of HSE Champions throughout our organization and to educate them with the strategies and skills necessary to lead cultural change. This presentation will provide an overview of the strategies used to launch this program, the key players in driving and sustaining a Safety Always culture and some creative tactics used to promote program engagement around the world.

After years of field operations experience, and a role with the CAODC, Derek Hubbard joined Weatherford in 2007, where he was responsible for the Operational QHSE direction and performance for a number of Global Business Units. In 2010, Derek was identified and seconded to the Weatherford Project Team in the capacity of Project Risk and Security Manager, responsible for managing the risk and security aspects of the Marine Well Containment System Project. In January 2011, Derek was appointed the role of Corporate Safety and Risk Manager for the Weatherford international.

Wendy Wilson is a practicing QHSSE professional and change agent with over 14 years exposure to down, mid and upstream sectors within oil & gas. She received high-distinction for her OHS IV accreditation with Royal Melbourne University and also holds a Power Engineering certification. Wendy currently oversees QHSSE for Weatherford’s Canadian Operations. Stewardship in her current tenure has seen a substantial increase in employee engagement and year-over-year reductions in incidents (-50% LTI, -35% TRI, -75% high severity vehicle incidents). Wendy believes that consultation, collaboration and commitment are the key ingredients to positive change.

Session 2:Schlumberger – Update on Schlumberger’s Journey Management Program presented by Shawn Furlong

The world health organization states that more than 1.2 million people die in road traffic accidents each year and as many as 50 million are injured or disabled. Because driving poses the greatest risk to employees, Schlumberger has evolved its Journey Management program over the decades, resulting in today’s cutting-edge driving management practices. This global program now includes a web based e-Journey system that assists in assessing risk, checking for driver fatigue, ensuring driver training is current, and tracks the trips to ensure the drivers reach their designated check points on time. The continual developing program has helped Schlumberger reduce its driving incidents and become recognized as an industry leader in Journey Management.

Shawn Furlong is the Canadian Health, Safety and Environment Manager for Schlumberger. Working for a company that drives over 600 million km’s a year; Journey management has been a key tool for protecting the health and safety of employees.

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Savanna Energy – Do Communication Styles Impact Safety Outcomes? An Analysis of Canadian Drilling and Well Servicing Rig Managers presented by John Bayko

The oil and gas industry is a challenging and complex environment. As front-line participants, energy service (drilling and well servicing) companies face dangerous work, environmental controversy, poor public image, and volatile commodities markets. The emerging field of health, safety, and environment (HSE) provides an opportunity to manage these associated challenges in a meaningful way by enhancing the ability to attract and retain qualified staff, obtain long term contracts with customers, and generate positive public perceptions. How a drilling or service rig’s manager (RM) communicates HSE messaging is critical to HSE quality. This study explores the relationship between an RM’s communication style (CS) and safety records.

A quantitative survey to measure CS was distributed to 87 rig managers working for one energy service company in Canada. The results from 37 successfully completed surveys were cross-tabulated with safety records and evaluated in light of existing research. Although findings are not statistically meaningful, they yield several interesting observations between CS variables and safe behaviour. In particular, contrasting with some existing literature, it appears an authoritarian and task-orientated approach to safety messaging specifically may be more effective in delivering better safety results.

Findings also suggest expressive rig managers may not be as safe as less expressive ones. Overall, the study reveals areas where the energy service industry would benefit from additional research. Specifically, it provides some practical insight into measuring and evaluating communication style effectively, and suggests that situation and context may play a significant role in relation to achieving outcomes. The study also illustrates a need for industry to re-evaluate safety reporting methods and perhaps introduce standardized protocols.

John Bayko is a communications professional working at Savanna Energy Services Corp in Calgary. John began his career with Savanna in 2006 as a communications specialist. Originally from Edmonton, John has a BPE and MACT (2013) from the University of Alberta and an applied communications diploma (ACP 2006) from Camosun College in Victoria, BC.

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Regulators’ Forum

Wednesday, May 7th 1:00 — 2:45pmLocation: Margaret Greenham

KIM MEYERSaskatchewan

Kim Meyer is the Manager, Safety Operations South with the Occupational Health and Safety Division for the Government of SK. Several years ago she moved worker safety from the side of her desk in the livestock industry into a full time career as a safety professional. Kim has experience as an Occupational Health Officer, as a safety advisor in two large organizations, and she currently manages the Division’s southern Saskatchewan team of Officers. Along with her BSc from the University of Saskatchewan, Kim has achieved a Certificate of OHS from Ryerson University and holds the Canadian Registered Safety Professional designation.

CHRIS POWELLAlberta

Chris Powell is the Director of Investigations and Mining Programs with Alberta Jobs, Skills, Training & Labour and has been involved in the health and safety field for more than 20 years. Chris has been with the Government of Alberta since 2007 and currently leads a team of 44 investigators accountable to investigate serious and fatal workplace incidents across the province. With a team of 5 engineers and 3 officers he is also responsible for regulatory compliance in the Mining sector through proactive and reactive inspection programs.

Prior to moving to Alberta, Chris spent time in senior leadership roles in the education sector. He has spent time consulting in the food processing and the commercial construction industry and has enjoyed teaching occupational health and safety courses at post-secondary institutions in both Ontario and Alberta.

BUDD PHILLIPSBritish Columbia

Currently Budd is the Regional Prevention Manager for WorkSafeBC based in the Fort St John Office.

Budd has 22 plus years experience working with WorkSafeBC in North Eastern BC. The Fort St John Office is focused upon working with the Oil and Gas Industry to ensure worker Health and Safety. Budd regularly speaks to Industry Association gatherings providing updates on current and emerging Health and Safety issues within the various sectors of the Oil and Gas Industry.

Budd has served on numerous Oil and Gas committees and advisory groups which bring forward new programs like IRP 15, IRP 11, IRP 24, Rig Rescue and Fall Protection, Faller certification, SFOS.

Budd has also participated in Regulation review and development within WorkSafeBC.

Budd has also been a regular attendee at the Petroleum Safety Conference.

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Program at a Glance — Pre Conference * Program subject to change

MONDAY MAY 5TH PRE-CON WORKSHOPS MAX BELL BUILDING

8:00 Registration opens 7:30am both days

8:00 – 12:00CRSP Prep: Dr. Peter StrahlendorfThe Art of Investigation and Organizational Recovery: Gary Phillips

12:00 – 1:00 Lunch

1:00 – 5:00

CRSP Prep: Dr. Peter StrahlendorfThe Art of Investigation and Organizational Recovery: Gary PhillipsOccupational Hygiene Hazard Assessments: A “How To” Session for the Safety Practitioner: Glyn Jones

TUESDAY MAY 6TH PRE-CON WORKSHOPS MAX BELL BUILDING

8:00 Registration Opens

8:00 – 12:00

CRSP Prep: Dr. Peter StrahlendorfHuman Performance and Learning – Advanced workshop: Todd ConklinHuman Factors Integration in Operations and Incident Investigation: Claire Munro & Jason Kumagai

12:00 – 1:00 Lunch

1:00 – 5:00CRSP Prep: Dr. Peter StrahlendorfHuman Performance and Learning — Advanced workshop: Todd ConklinDealing with the Tough Stuff: Joe Roberts

5:00 – 8:00 WELCOME RECEPTION — KINNEAR CENTRE

Pre-Conference Workshops Pre-conference workshops are not included in delegate fees and must be registered for separately. REGISTER EARLY as space in each session is very limited. All pre-conference workshops will be held in the Max Bell building. For detailed session abstracts and cost information please visit www.psc.ca.

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THE ART OF INVESTIGATION AND ORGANIZATIONAL RECOVERY Gary Phillips, MA, CRSP,CHRP,NLP Licensed Trainer,Author of The Art of Safety (OH&S Press) Monday May 5th 8:00 AM — 5:00 PMMaximum 50 Participants

Investigations are critical organizational interventions. How they are handled influences culture and affects how people recover, report honestly or not, and avoid or attach blame. Handled awkwardly they do more damage than they repair.

Forms based on questionable causation models, hindsight bias, damaging pre-suppositions, correlation / causation confusion, belief in linearity and perfectionism, and most critically, clumsy verbal and non-verbal investigator behaviours all contribute to unwanted outcomes.

This one-day workshop focuses on investigator skills that can be implemented immediately. Drawing from the author’s latest work, to be published in 2014, you will learn how to:

• recognize and control biases in existing assumptions and processes• build rapport and improve witness incident recall• practice a variety of questioning techniques including Cognitive Interviewing, Clean Language, and Non-

verbal Spatial Locators• separate data gathering from analysis• master personal non-verbal behaviour• distinguish between conscious and unconscious processes• explain error using the First Law of Human Performance

Includes multiple practice sessions. You will benefit further when you bring a copy of your organization’s investigation report form to the workshop.

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OCCUPATIONAL HYGIENE HAZARD ASSESSMENTS — A “HOW TO” SESSION FOR THE SAFETY PRACTITIONER Mr. Glyn Jones, M.A.Sc, P.Eng, CIH, CRSPEHS Partnerships Ltd. Monday May 5th 1:00 PM — 5:00 PMMaximum 50 Participants Health and safety practitioners are well aware of the need to complete hazard assessments in the work place. In most jurisdictions this requirement is legislated. Hazard assessments typically cover the safety basics: slips, trips, fall, confined space, energy isolation, electrical hazards and others. A hazard that is often over looked because it is not well understood is occupational hygiene exposure hazards. This course provides the “how to” and learners will have the opportunity to learn “how to” conduct a proper occupational hygiene hazard assessment.

Controlling chemical exposure is important to the control of associated health risks and hazards. Worker exposure commonly causes irritation, sensitization, allergy, toxicity and often disease. Occupational illness remains a significant factor in our societies overall health. This session provides a detailed and in depth review of the subject of occupational hygiene, human toxicology and the health hazards associated with chemical exposure at work. The course provides an overview of hazard recognition and how to know when a full occupational hygiene assessment is necessary.

The core material covered includes how to complete a chemical hazard assessment, measurement techniques to evaluated exposure risk and how to design a proper control strategy. The session will include a discussion on when to bring in a specialist occupational hygienist to help. It will also cover how to read and interpret the findings from an occupational hygiene evaluation and best practices to follow to implement recommendations provided.

HUMAN FACTORS INTEGRATION IN OPERATIONS AND INCIDENT INVESTIGATION Dr. Todd ConklinLos Alamos National Laboratory Tuesday May 6th 8:00 AM — 5:00 PMMaximum 30 Participants This workshop will build on concepts introduced during Dr. Conklin’s 2013 keynote address The Pre-Accident Investigation. Additional information coming soon.

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HUMAN FACTORS WORKSHOP Clare Munro and Jason KumagaiAtkins ConsultingTuesday May 6th 8:00 AM — 12:00 PMMaximum 50 Participants The workshop will illustrate how human factors principles can be applied to the operational phase of assets to increase productivity and efficiency as well as decrease occupational and major accident potential. The introduction will review the origins and benefits of human factors and identify freely available guidance which can assist in the integration of HF at different stages of the asset lifecycle.

A case study will be presented to demonstrate where and how human factors can be applied in an operational asset.

The workshop will review tools and techniques to identify and control human error risk in operations. We will present a framework for understanding human error, demonstrate how to complete a safety critical task analysis, review a methodology for fatigue risk management, and identify how to integrate human error consideration and human performance influencing factors into existing Hazard identification processes.

The incident investigations section will review concepts to assess ‘why’ there was an error and clarify ‘how’ the existing defenses failed. It will also present a simple tool that investigators may use to systematically identify the source of error, identify controls that are appropriate to the error type, and apply hierarchy of controls to human and organizational recommendations.

DEALING WITH THE TOUGH STUFF: HOW TO DELIVER RESULTS FROM CRITICAL CONVERSATIONS Joe Roberts Tuesday May 6th 1:00 PM — 5:00 PMMaximum 50 Participants What are the tough conversations for you?

Dealing With the Tough Stuff can show you how not only to survive the tough conversations, but to thrive within them, leading to; more productive performance discussions and substantially better places to live and work.

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Recent research shows feedback discussions are the least enjoyed management task second only to firing someone. (Source: Gallup) So how have we got to this point? How has having a direct, real and necessary conversation with staff, community stakeholders or politicians become so hard? In a nutshell, we have been shown processes without considering the human element in the discussion.

In this Program you will learn:

• how to de-personalize tough feedback • uncover some root causes of difficult behavior • craft behavior modification strategies • avoid the language that causes conflict • help you get clear with your requests • show you the best way to be assertive in any situation

Dealing With the Tough Stuff can show you how not only to survive the tough conversations, but to thrive within them, leading to; more productive performance discussions and substantially safer places to work.

**Please note specific session content is subject to change without notice.