Conference 2006 Providing a Service: not just training David Chapman Program Leader NRM Paul Mascord...
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Transcript of Conference 2006 Providing a Service: not just training David Chapman Program Leader NRM Paul Mascord...
conference 2006
Providing a Service: not just training
David Chapman Program Leader NRM
Paul Mascord Project Officer NRM
Mark Ritchie Training Co-ordinator NPM
Ian McCrohon Teacher Engineering
conference 2006
Bit about Northparkes Mines
Providing a Service not just Training
conference 2006
conference 2006
Mining business producing copper and gold concentrate
Joint Venture Operation – 80% Rio Tinto 20% Sumitomo Group (Japan)
Current Mine Life 2017
Employees – 200 Northparkes and 200 Contractors / Consultants
History– 1977 E22 discovered by Geopeko– May 1993 Open pit production commenced– Sep 1997 Underground production commenced (Lift 1)
(first block cave in Australia)
– Oct 2000 Rio Tinto purchased North Limited– Jan 2001 Lift 2 Development approved by JV partners– Jan 2004 Lift 1 mined out– Aug 2004 Production from Lift 2 commences
Providing a Service not just Training
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Lift 2: 25Mt 1.21%Cu 0.48g/t Au
Hoisting Shaft
MainDecline
9800 Level
Conveyor Drive
Crusher
Access Decline
9450 Level
E48: 45Mt 1.00%Cu 0.40g/t Au
Underground Operations
Lift 1:25.5Mt1.4%Cu0.43g/t Au
Lift 1
Lift 2
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U n d e r g r o u n d ( E 2 6 L if ts 1 & 2 )
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Block Caving concepts
Undercut
Ore body
Waste
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Subsidence zone
Extraction level
Surface
Waste
Ore body
Caved ore
Drawbells
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Undercut & Drawbell excavation
Undercut Level
Extraction Level
Drawbell
Drawpoint
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Production from drawpoint
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David Chapman
Providing a Service not just Training
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Providing a Service not just Training
In the beginning
Map NPM training to National Training Package
Communications through regular meetings
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JIC Training - Just in case
JIT Training - Just in time
JIC Training - Just in crisis
Providing a Service not just Training
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Providing a Service not just Training
conference 2006
Paul Mascord
Providing a Service not just Training
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How do I see this as being different
Recognising the value of workplace learning and workplace assessment.Pushing the boundaries of being flexible.Having a true customer focus.Providing a one stop shop
Providing a total package
Providing a Service not just Training
conference 2006
What do we do in providing a service
Assist in the clarification of job functions
Map enterprise job functions to national units of competence
Providing a Service not just Training
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What do we do in providing a service
Provide training for team leaders and mentors to deliver on job training.
Assist in the development of learning resources
Prepare external providers
Providing a Service not just Training
conference 2006
What do we do in providing a service
Provide training for workplace assessors Mentor workplace assessorsAssist in the development of assessment resourcesAudit the assessment process
Providing a Service not just Training
conference 2006
What do we do in providing a service
Interpret Training packagesDesign learning programs to suit enterprise need Provide recognition for internal training
Providing a Service not just Training
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What do we do in providing a service
Assist in establishing milestonesMonitor the progress of programsIssue National qualifications
Providing a Service not just Training
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What keeps it togetherUnderstanding the Industry and Workplace
CultureListening to what are the needs of the
customerMeeting regularlyBeing open and honestRegular reviewing evaluating and
validation
Providing a Service not just Training
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In summary
One interpretation of service which captures what we do at Northparkes mine is “ an act of helpful activity’
Providing a Service not just Training
conference 2006
NPM partnership with NPM
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TAFE Training & Assessment at NPMCore & Department WorkSkillCert II Metalliferous Mining undergroundCert II Metalliferous Mining ProcessingCert III Metalliferous Mining ProcessingCert III Laboratory PracticesWorkCover Vehicles training & assessmentWorkplace Trainer & Assessor trainingBasic Fire ExtinguisherConfine Space Cert IV and Diploma FLMWelding – cut & destruct; Bisalloy Computing
Planning to introduce 2007Cert II Distribution and Warehousing Cert IV Metalliferous Mining
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The Relationship
Why NPM choose not to be an RTO and use TAFE
Resources, expertise and networks of RTO
Project Officer Support
Access to wide variety of training and assessment
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Contract of provision of training with TAFE
One point of contact between both NPM and TAFE
Clear set of rules to operate
Benefits stemming from the contract
Any issues are solved quickly
Promotes ongoing planning and communication
Develops the relationship to be open and honest
Better understand each other’s culture
The Relationship
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Ian McCrohon
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Providing a Service and not just Training
Project overview
TAFE NSW Western Institute with the support of the MECAT Curriculum Centre, will establish ‘client workforce development management’ arrangements in the region to work in collaboration with manufacturing and engineering firms and the Orange-Cabonne-Blayney Industry and Skills Group.
conference 2006
Aim will be to:
Coordinate the identification of common and relevant skill requirements of regional enterprises in collaboration with the Orange-Cabonne-Blayney Industry and Skills Group.
Broker partnerships with regional manufacturing and engineering enterprises to develop and establish innovative workforce development and/or training solutions that address the common and relevant skills requirements.
Providing a Service and not just Training
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Participating Industry and Skills Group Members
Challenge Implements Pty LtdJeff Hort Engineering G & C Manufacturing
Lovick Engineering Pty LtdPrevision Pty Ltd
Blayney GalvanizingCentral Design & Engineering Pty Ltd
Orange Precision Metalcraft Pty LtdILB NSW Pty Ltd
Providing a Service and not just Training
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When all of the data was analysed a reflective view can be taken to identifiy the skills required.
To Perform your Current Job Managers Frontline OH&S Awareness Welding Courses Computer Skills
Providing a Service and not just Training
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Priorities with in the Organisation
OH&S Awareness Frontline Managers Computer Manual handling
Providing a Service and not just Training
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This demonstrates that the training requirements for one company can be identical to another.
If the two companies come together to undertake the same training, benefits can be achieved for both parties.
Providing a Service and not just Training
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Benefits may include
A reduction in overall training costs. A mutual understanding of each companies areas of
expertise. A collaborative approach to be able to via for larger
contracts. To create dialogue and joint problem solve with difficult
tasks. To skills share and work collectively. Be able to access funding for skills updating collectively.
Providing a Service and not just Training
conference 2006
Questions
Providing a Service and not just TrainingProviding a Service and not just Training