As a digital Project Manager outline how you would take a client brief from the sales team and deliver the final product to the client. What stages would you go through in the process?

• Sales Brief:

• A client requires a new website whereit can sell mobile phone softwareapplications.

• Clarify with the sales team and clientexactly what is required and ask theclient to sign off the agreed finalobjectives.

• Agree with client the date forwebsite to go live.

• The budget and target date forcompletion will set the constraintson what is viable to be produced.

• The key to a successful project is inthe planning.

Planning the website

Discuss with web designers what is viable for the website with the target date and budget.

Schedule for any specialised programming, development or website design features that may be needed. Confirm with the client the initial website look (changes to the look may be made later).

Confirm website checkout and payment system.

Project production planning: Set targets, tasks, budget allocation and time schedule.

• All processes and tasks prepared inthe planning phase are put intoaction.

• A key task of the project manager is tomonitor the schedule of theproject(s). And make sure everythingis running as smoothly as possible.

• During the course of the project issues mayand probably will arise. Before the projectstarts the project manager should list anycritical risks and the possible solutions tothese risks.

• E.g. An in house web designer may go offsick for a week. A solution to this could be toask another in house web designer to coversome of the work. Also the possibility ofworking extra hours may be required andeven working at the weekend if the stand indesigner agrees to this.

• Developing a large contact network onthe website linkedIn can be highlyadvantageous. It can provide backupand trustworthy freelancers if requiredand also a very large access toinformation. Such as being able to askquestions about website developmentand resolving issues. Also it can bring infurther networking contacts and digitalsolutions.

• As long as all goes well. All objectives willbe achieved. All processes will be closeddown and the project officially signed off.The website will be made ready to go live atthe set date.

• The client may require continued supportfor the website. This will be arranged at theclients request or upon further discussion.

Sales Brief

Confirm and sign off objectives

Planning Development

Communications between all parties

involved.

Implementation / Production

Monitoring of project. Change control issues.

Testing and assurance

Closure

Process Groups or Phases

Briefing / Initiation

Planning

Implementation

Monitoring

Completion / Closure