comunicating effectiveley
Transcript of comunicating effectiveley
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Communicating effectively in spoken English in selected Social
Contextby
HASIAH ABDULLAH
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Introduction• What is communication?
• Defining Communication• Types of Communication• The Purposes of Communication• Importance of speaking English
for study and work purposes
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Types of Communication Oral Communication, Written Communication, Non-verbal Communication.
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Importance of speaking English for study and work purposes
• English is widely spoken
• the native language of more than 350 million people.
• English is the international language of diplomacy, business, science, technology, banking, computing, medicine, aviation, engineering, tourism,
• Hollywood films, best pop and rock music in the worldare in English
• English has plenty of words to choose from.
• In fact, an English speaker is offered the biggest vocabulary of any language with a choice of 500,000 to 1,000,000 words (including technical and scientific terms).
• For students, the pathway to build a strong relationship with lecturers and course mates.
• For workers is the avenue to build a strong relationship with colleagues and receive as well as execute instructions from Superiors.
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How Oral Communications Works? – Transactional Model
Linear ViewSpeaker Listener Speaker Listener
Interactional View (Formal)
Speaker Listener
SpeakerListener
Transactional View(Informal)
Speaker/Listener
Speaker/Listener
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Interpersonal communication.
• Definition • Interpersonal Communication
in Malaysian context• Malaysian Greeting Etiquette
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Small group communication. • takes place in a group• usually comprising five to 10 people. • serves relationship needs• Examples of small group communications :
• academically students often form small groups which meet regularly for study discussion or to work collaboratively on projects.
• at the workplace, small groups may meet to discuss issues related to work, or for problem-solving or team-building purposes.
• Benefits of small group communications :• Learning to communicate effectively in
teams contributes to advancement and in many careers.
• allows you to interact with others, learn , exchange ideas, solve problems and share experiences.
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Public Communication (Speaking)
Suggestions Examples Reasons
Avoid hesitations I er want to say that ah this
one is the best, you know
Hesitations make a person
sound unprepared and
uncertain.
Avoid too many intensifiers Really this was the greatest;
it was truly phenomenal
Too many intensifiers make
speech sound the same and
don’t allow for intensifying
what should be emphasised.
Avoid disqualifiers I didn’t read the entire article,
but...
I didn’t actually see the
accident, but...
Disqualifiers signal a lack of
competence and a feeling of
uncertainty.
Avoid tag questions That was a great movie,
wasn’t it?
She’s brilliant, don’t you
think?
Tag questions ask for
another agreement and
therefore signal the speaker’s
uncertainty.
Avoid self-critical statements I’m not very good at this. This
is my first public speech
Self-critical statements signal
a lack of confidence and
make public the speaker’s
inadequacies.
Avoid slang and vulgar
expressions.
##!!!///****! No shit Slang and vulgarity signal low
social class and hence little
power.
How communication can be effective in public communication?
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Conclusionswe live in challenging times
when intelligent, capable people fail
the lack of Communicating
effectively in spoken English in
selected Social Context.
the skill/strategies outlined in this
paper are essential/ needed to succeed in any
field.
speech training is needed
In a nutshell
Recent studies
reveal that
it is often due to
Hence
In short
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