Comtec IT Infrastructure 2012
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Transcript of Comtec IT Infrastructure 2012
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INFRASTRUCTURE SOLUTIONS OVERVIEW
infrastructure | datacentre | communications
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IT INFRASTRUCTURE
Comtec is a leading provider of core IT infrastructure solutions.
Our reputation has been established through understanding the needs of customers, delivering successful
implementations and providing comprehensive support programs. We help to provide customers with a
competitive edge through innovative, cost effective and scalable business solutions.
We maintain the highest levels of accreditation from leading vendors to enable us to deliver best-in-class solutions
from the likes of Hewlett Packard, Oracle, Citrix, Microsoft and VMware.
We deliver end-to-end technology infrastructure solutions, applications and services for:
IT
networking storage
security
client servers
application management
Our solutions are designed within our custom-built conguration and testing facility to support the latest in business
enablement strategies, including desktop virtualisation, business continuity and workforce mobility. Our technological
expertise is backed by our ISO 9001 quality accreditation.
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COMTEC SOLUTIONS
One of our primary objectives is to help customers lower the total cost of technology ownership with solutions for server
consolidation, data & voice convergence, scalable disaster recovery and reduced energy expenditure and capital
investment. We help businesses of all sizes improve performance by delivering faster, more reliable access to their
business-critical data and applications.
Comtec provides a single point of contact for all your technology requirements; IT server room infrastructure, networking,
voice and security. Our expert team delivers both technology and vendor-specic expertise; keeping you up to date with
the latest ICT trends to ensure that your systems continue to deliver value to the business.
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SERVERS
As workforce mobility and desktop virtualisation increase, the demands on computing
resources increase and business becomes increasingly reliant upon a resilient network
infrastructure to ensure business continuity.
Media-rich content, integrated voice and data, even compliance issues are all contributing to an increase
in demand for computing resources. Fast, reliable access to business-critical applications and data is
supported by a high-availability datacentre or server room. Comtec partners with industry-leading vendors
to deliver best-of-breed server hardware and software solutions to meet the growing demands of business
including:
Industry leading blade, tower and rack server hardware
High-availability, fault-tolerant technologies
Datacentre cooling and power solutions
Server consolidation and virtualisation
Comtec holds accreditations from all of the industry leaders; amongst others, we are an Oracle Gold
partner and an HP Gold partner. In fact, in 2011 we were the fastest growing HP Gold partner in the UK.
The team at Comtec combines excellent technical and account management skills to help us deliver the
best solutions for our clients. As designers and builders of leading-edge datacentre solutions we know the
technology inside out and are happy to discuss the benets of a range of technologies. So whether youre
looking to deliver windows applications, exchange or SQL server solutions on Oracle T servers or the latest
HP Proliant devices (Gen 8 & Oracle T4 dates document), were here to provide both advice and expertise.
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STORAGE
Comtec provides a wide range of storage technologies from the worlds leading vendors.
Our close relationships with partners such as IBM, HP, Oracle, Huawei, EMC, Net App
and Dell allow us to design and deliver class-leading solutions for data back up, recovery,
security and archiving.
Storage area networks (SANs) provide a fast, reliable and scalable environment for large volumes of data
and are ideal for business-critical and high-bandwidth applications. Fibre channel provides enterprise-class
connectivity to your data and greater network performance, improving both access and recovery times.
SANs provide better utilisation of your storage media and reduce the physical size of your datacentre, lowering
the total cost of ownership, whilst delivering enhanced business continuity through ease of back up and retrieval
in the case of disaster recovery.
We partner with the leading providers of storage technology; including Oracle Axiom, HP 3PAR and LeftHand
solutions along with application vendors VMware, Microsoft, SAP and Citrix. In fact, Comtec is the only company
in the UK fully accredited to design, install and support the Oracle Axiom 600 range of high-performance
storage solutions.
CAPABILITIES
High-speed access for data storage and recovery
Server consolidation & virtualisation Improved disaster recovery
Flexible, scalable storage
Simplied data management
Improved network performance
Supports workforce mobility and desktopvirtualisation
Lower operating costs through more efcient use
of computing resource
Increased resilience and reliability
Mitigate risk
Reduce back up & recovery times
Improved productivity
Improved accessibility
Reduced risk
Reduced cost
VALUE
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SECURITY
A companys most valuable asset is its data. The value of the information you store and
transmit is so great that maintaining any kind of IT infrastructure requires a robust and
multi-layered IT security solution.
Comtec works closely with leading IT security vendors such as Cisco, Symantec and Barracuda to safeguard
the integrity of both your data and your entire IT infrastructure. We address your security challenges with the
understanding that threats can come from both external and internal sources. Our expertise ensures that the
productivity of your staff is not compromised by network downtime, inappropriate web usage or the distraction
of spam. We pride ourselves on delivering IT security solutions that ensure organisations are not constrained by
their business operations.
CAPABILITIES
Best-of-breed technology in each of the key
IT security disciplines:
Firewall (including for web 2.0 trafc, IM)
Anti-Spam
Anti-Virus
SSL VPN
Content Filtering
Web Security (including for web applications)
Real-time data backup and recovery
Secure Email Archiving
Unied Threat Management
Vulnerability and penetration assessment
Intrusion detection
Data encryption
Data governance & compliance
Flexible support options and 24 x 7 x 365 network
operations centre (NOC)
Ensuring business uptime against a multitude of
evolving threats
Mitigating the business impact of inappropriate
web/email usage within your organisation
Keeping pace with the underlying security
requirements of regulatory compliance
Enforcing optimum IT security without degrading
IT system and network performance
Ensuring secure remote access to centrally held
IT resources
VALUE
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NETWORKING
Comtec offers next-generation connectivity services; providing faster and more cost
effective Ethernet connectivity with enhanced quality of service and more exibility. We
deliver enterprise-class connectivity to businesses of all sizes, helping them to reduce their
costs and improve performance.
Our networking solutions provide advanced, high quality, highly-available Ethernet connectivity. Combine this
connectivity with our managed services for hosting, hosted voice, hosted email, security and backup to receive
a robust, exible, reliable infrastructure for improved communications, collaboration, productivity and growth.
Next Generation Ethernet connectivity services have been designed to offer you a set of exible, orderable
connectivity that can adapt to your organisations needs.
More bandwidth at lower prices per Megabit than traditional leased lines and ATM services
Quality of service versus todays broadband
Business enablement solutions for wireless and mobile networking
Transparent, symmetrical, un-contended or contended (5:1) bandwidth
Secure connection to multiple services (Internet, voice, data, video) over a single access line
Secure access to Comtecs managed services including managed security, managed email, managed
hosting and business continuity
Access across a variety of networks, from copper to bre, with scalable bandwidth from 10Mbit/s to 10Gbit/s
Flexibility to change your bandwidth congurations with short lead times
High availability and low latency backed by robust service level agreements (SLAs)
WAN optimisation with leading vendors Silver Peak and Riverbed
VALUE
Providing greater control, choice and the exibility to
compete and operate protably. A connectivity service
which adapts as your organisational needs change
Growing your business without struggling to scale your
network. The ability to ex bandwidth requirements when
you need them, so demand for services can be met
more rapidly
Providing a communications infrastructure for growth,
enabling access to new collaborative and virtualised
services on a managed or pay as you grow basis
Achieving a lower total cost of ownership on
network connectivity, through simplication of the
services model (multiple services - single access
with online administration, operation and
maintenance)
Realising peace of mind with improved network
performance, higher speed, proactively managed
24/7 to dened service levels, using an advanced
communications infrastructure from BT
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INFRASTRUCTURE VIRTUALISATION AND MANAGEMENT
Virtualising your IT infrastructure generates signicant cost savings whilst increasing the
exibility, scalability and availability of your business-critical applications and data.
Modern IT departments face a number of challenges such as how to deploy new services faster, with less effort;
how to make applications and data more accessible to users; how to keep up to date with the latest systems
security and how to improve reliability and performance. All whilst driving down the capital and operational costs
associated with managing an IT estate.
Organisations are looking at ways to cut costs, better utilise assets and reduce
implementation and management time and complexity. Virtualisation addresses all of
these concerns.
Gartner
Comtec infrastructure virtualisation solutions leverage class-leading server, storage, networking and security
technologies from tier one vendors such as VMware, Oracle, Citrix, Cisco and HP. A virtualised environment
allows you to benet from reduced hardware costs through server and storage consolidation; creating a more
efcient datacentre, whether hosted or on-premise. Virtualisation also reduces operating costs as time to
market for applications is reduced, time-consuming processes can become automated and server downtime is
minimised.
CAPABILITIES
Enterprise-class server management & consolidation
Virtualisation solutions from the desktop to the
datacentre
Rapid application deployment
High availability, scalable access to critical data
and applications
Simplied, more efcient infrastructure
Lower total cost of ownership (reduce CapEx by up
to 60% and OpEx by 80%)
Faster, more efcient deployment of applications
and systems upgrades
Greater resilience through improved disaster
recovery and recovery management
Greater workforce mobility and productivity
Improved security and compliance
VALUE
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DESKTOP VIRTUALISATION
As with infrastructure virtualisation, desktops effectively delivered as a hosted service
provides high-availability and fault-tolerant computing, essential for business continuity.
Comtec works with the worlds leading providers of desktop virtualisation solutions to deliver lower TCO, greater
security and improved workforce mobility and productivity.
Removing hardware and user dependency rapidly increases both the speed and consistency of application
deployment. Costs are reduced whilst service levels are improved and hardware/software conicts are
eliminated. By virtualising user proles, businesses are able to support the increasing culture of Bring
Your Own Device (BYOD); resulting in further cost savings and a more mobile and productive workforce.
Desktop solutions from VMware, Oracle and Citrix extend the benets of virtualisation away from the datacentre
and onto the desktop. Desktop virtualisation results in a more exible IT service, which in turn generates a
number of signicant business benets.
CAPABILITIES
Instant access to business-critical data and
applications, whenever and wherever you need it
Simplied application roll-out and management
Hardware independency; providing access from a range
of devices
Scalable, cost-effective solutions with centrally
generated user proles
Industry-leading virtualisation solutions from the worlds
biggest vendors
Increased workforce mobility and support for
BYOD initiatives, providing user access from any
device, desktop or handheld, running any operating
system
Improved security as users are accessing a central
database and not storing content remotely
Standardised user experience supports workforce
productivity
Reduced total cost of desktop ownership
(up to 50%)
VALUE
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MANAGED HOSTING
Comtec hosting services are designed to deliver the benets of a fast, resilient infrastructure
without the need to invest in your own datacentre.
Comtecs managed hosting service delivers all of the benets of a state-of-the-art datacentre, featuring
colocation, server consolidation, virtualisation and the latest generation of high-density blade servers, without the
impact on capital expenditure.
Hosted services are managed 24x7 in our secure datacentre, which delivers exceptional levels of performance,
availability and resilience. Our datacentres use the very latest in power and cooling technologies to deliver
energy efcient solutions suitable for the demands of high-density and virtualised server environments.
Access to Comtecs Managed Hosting Services can be provided via our national carrier-grade business Ethernet
WAN service. This service provides exible, cost-effective Ethernet connectivity with faster speeds, scalable
bandwidth and enhanced quality of service.
CAPABILITIES
Flexible hosting solutions tailored to your business
needs and managed to dened service levels (SLAs)
Secure datacentre facility with both virtual and physical
threat detection and management
Full environmental management to prevent hot spots
and address dynamic virtualised loads
Virtualisation technology
Up to 10 kW of cooling capacity per cabinet for high
density hosting
Uninterruptable Power Supply systems (UPS) and
hydrogen power cell
24/7 Network Operation Centre (NOC) and 24/7 access
to your servers
Ethernet WAN access utilising the new 21st Century
Network from BT
Flexible payment options to t any budget
Free up capital and human resource to lower your
Total Cost of Ownership (TCO)
Predictable monthly costs help with the on-going
management of budgets
Improved uptime and server availability
Scalability and exibility to deliver against changing
business needs
Improved workforce mobility with remote access to
applications
Reduced carbon footprint with our energy efcient
datacentre
VALUE
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MAINTENANCE & SUPPORT
Our range of IT, network and voice support services have been designed to enable you to
operate your information and communications technologies as cost effectively and efciently
as possible. Our team of highly accredited experts are dedicated to helping you ensure the
continuity of your business-critical applications.
IT servers, storage and desktops/laptop support, including data backups and application software updates
IT ofce applications support, including email, anti-virus, anti-spam, content ltering
Server virtualisation support, including Citrix, VMware and associated infrastructure
Data and IP network support, including routers, switches, rewalls, DNS, DHCP, WINS
Voice, IP-PBXs and contact centre solutions support, including voicemail and call recording
Whether you require basic system maintenance and support, or proactive monitoring with real-time responses,
we have the depth of experience and the in-house expertise to handle all of your support and outsourcing
requirements.
Comtecs support services range from pre-purchased bundled hours of support through to a fully outsourced IT
service. We can be your engineer, IT expert or IT department.
CAPABILITIES
Flexible support options:
Annual contracts, paid monthly, with standard 8 hours
onsite support per month
Pre-purchased telephone, remote and on-site support
Reactive on-demand pay-as-you-go services
Support for dedicated areas or combined IT, network
and voice support
Help desk and user support, by phone or email
Online visibility of tickets
Proactive, remote monitoring and management
Management of hardware inventories, product
warranties and software licences
Conguration management, adds, moves and changes Monthly performance reports
Quarterly meetings to discuss trends
24 x 7 network operations centre (NOC)
Accredited IT, data and voice engineers
Improved uptime and availability through dened
service levels, proactive management, telephone
and on-site support
Increased exibility and reduced total cost of
ownership (TCO) by relieving your organisation
of the burden of day to day management and
maintenance of your IT, network and voice assets
Predictable monthly costs make IT budgeting
simpler
Accessing expertise (technology and vendor
specic) to keep you up to date with the
complexities of technology and systems operation
VALUE
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T: 0800 008 7599
www.comtec.com
infrastructure | datacentre | communications
Head Ofce
Comtec House
Albert Road North
Reigate
Surrey
RH2 9EL
CONTACT US