Computerization ProjectMP CTD

Dharmpal Sharma, Deputy Commissioner Commercial Tax, MP

Commercial Tax Department, Indore, July 2015

Introduction• The Goal: Providing ease for honest tax payers, enhancing

efficiency and effectiveness and reducing tax evasion.• The Initiatives:

1. MPCTD Web Portal for Dealers, Transporters.

2. VATIS Application (11 modules) for Departmental

officials.

3. PIS and Payroll module for personnel

4. Mobile Apps.

I. MPVAT Public. through which dealers can i. request for and verify Waybills, ii. verify Statutory Forms issued by the department, iii. view status of Return filed by them; and iv. track status of various applications submitted to department.

II. MPVAT Dept The departmental officials can use the mobile app to verify authenticity of waybill for interstate transaction.

5. Recently a facility (e-Gatimaan) has been launched for dealers to generate Waybills through SMS. 2 of 50

Benefits of Computerization

Project

Benefits to Dealers• Saved around 14 Crores rupees of taxpayers,

around 2.21 Crores papers of stationery and around 3.5 Crore man-days of time of dealers

• Reducing Corruption• Enhancing Efficiency

Benefits to Departmental Officials• Increased Government Staff Productivity

Benefits to Government• Reducing Tax Evasion and increased revenue• Reducing the cost of internal communication

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Use of Core IT infrastructure

• State Data Centero Disaster Recovery (DR) site is implemented at State Data Center.

• SWANo All departmental offices are connected through MP SWAN.

• CM Helplineo Proposal for utilizing CM Helpline as departmental Helpdesk is

underconsideration at government level.• MP e-Procurement Portal

o Department is considering to release all future tenders through MP e-Procurement portal.

• CSC / MPOnline Kioskso Tax payment through MP Online/CSC kiosks and credit cards needs to be

explored.• GoI App store

o Uploading Mobile App on GoI App store

• Integration with:o Banks (SBI, ICICI, PNB) for e-Payments

o CTA (Commissioner Treasury and Accounts) for e-Payments and e-Challans

o Tinxsys for exchanging Statutory Forms data

o ICP (Integrated Check Post)

o e-Taal (Electronic Transaction Aggregation & Analysis Layer)

o NSDL for PAN verification4 of 50

Features / Innovations• e-Gatimaan: facility for dealers to generate Waybills

through SMS.• Unique system of online generation of TRs for

Transhippers, with child login facility.• Dual password for taxpayers (one for e-Filing and one for

other activities)• Generation of Waybills and verification of Waybills, TIN

and Statutory forms through SMS, Mobile App and Web Portal.

• Online facility for e-Registration, e-Returns, e-Payments, etc.

• Continuously enhancing Stakeholder Satisfaction by frequent interactions with dealers and taxpayers through emails, Push-SMS, Pull-SMS, Mobile Apps, trainings and departmental Helpdesk. More than 1 Crore m-Governance interactions with stakeholders till now.

• Intelligent MIS Reports

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1. 360° with central excise and income tax servers

2. GSTN compatibility and integration.

3. Integration with DGFT website.

4. Control panel and Dashboard

5. Task Scheduler for all officers.

6. To provide facility for Biometric based login in VATIS Application.

7. Online serving of (Unsigned / Digitally Signed) Notices / Assessment Orders through email.

12. Automatic PAN data verification

13. Web-service for providing TIN details to other States.

14. Web-service to other States for fetching interstate declaration data from CTD server.

15. Migration to open license software wherever possible.

16. To make Mobile Apps compatible with other OSes like iOS, Windows OS, etc.

17. To make VATIS application compatible with Linux based browsers

18. Security audit of financial data on CCT server.

19. Smart Card for dealers and transporters (especially for TPs)

20. To auto-populate data in return forms.

Scope of Improvement

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• The VATIS Application can be replicated by Commercial Tax Departments of other States with some customizations.

• The PIS and Payroll module can be replicated by other Departments of Government and other organizations.

• The Mobile Apps (MPVAT Public and MPVAT Dept) can also be replicated by Commercial Tax Departments of other States with relevant customizations.

Scope of Replication

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Sustainability Measures• Maintenance Vendors: M/s Accel Frontline Ltd. is responsible for

providing hardware and networking Facility Management Services (FMS). Likewise TCS is responsible for Software AMC services.

• Capacity Building of MPCTD Resources: MPCTD has a team of

o 8 System Analysts who are involved in System Engineering, Application Software Supervision, Monitoring for all Modules Administration of TINXSYS Interface, Administration of Bank/Treasury Interface, Administration of Data Center and Disaster Recovery Site, IT Training , etc.

o around 186 IT operators are working in all the MPCTD offices across the state to check proper connectivity at field offices, PCs troubleshooting and updating of necessary system software, to assist officers to work in application software, to check the health of the system and if any error is found, immediately report it to head office.

• Third Party Audit/Evaluation was conducted by M/s AKS IT Ltd.

• Third Party Security Audit was done by Cert-In empanelled agency iSec Services Pvt. Ltd.

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ConclusionBy implementing this project, the Department is able to:

• Avoid Direct Interaction: By providing major services online, direct interactions of dealers with Departmental officials have been reduced to a large extent.

• Avoid Discretion: Major transactions that involve decisions have been parameterized to avoid discretion.

• Fix Accountability: The need for identification (authentication and authorization) and the traceability of all actions made by a user in the system grants accountability

• Bring dealers online, and not in-line

• Increase government staff productivity

• Induce savings of time and cost

• Streamline the processes

• Collate information available in bits and pieces

• Data Mining has become more effective by working on centralized data to discover patterns like Circular Trading, Star Trading, Carousal Fraud, Composition, etc.

• Digital Inclusion: m-Governance is being used to ensure Digital Inclusion 9 of 50