Computer Reservation System (CRS) & Global Distribution System (GDS)
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Transcript of Computer Reservation System (CRS) & Global Distribution System (GDS)
Prepared by Jasna Thilayil
CRS- Computer Reservation System
& GDS-
Global Distribution System
Computer Reservation System
(CRS)
Also known as central reservation
system.
It is a computerized system to store and
retrieve information.
It conduct transactions related to air travel,
hotel, car rental, or activities.
It is originally designed and operated by
airline.
A CRS is the backend office system of the
booking engine.
And it enables you to administrate rates
and availabilities comfortably and easily as
well as evolution of all incoming booking.
Get an overview of the complete booking
performance of e-distribution.
Global Distribution System
(GDS)
Also called Automated Reservation
System (ARS)
A world wide computerized reservation
network.
It used as a single point of access.
For reserving airline seats, hotels, rental
cars, other travel related items by travel
agents, online reservation sites and large
corporation.
The premier global distribution systems
are:
o Amadens
o Abacus
o GDS Sabre
o Galileo GDS Booking
o World span
They are owned and operated as joint
venture by major airline, car rentals
companies and hotel groups.
Main fact that it costs airlines money to
go through a GDS process.
GDS
HISTORY Origins
In 1946 America Airlines installed the
first automated booking system.
The experimental electro mechanical
reservisor, a newer machine with
temporary storage.
It based on a magnetic drum, the
magnetic reservisor soon followed.
The system proved successful.
It is used several airlines, including
Sheraton Hotel.
It create local human operators to do the
actual lookups.
Such as ticketing agents would have to
call a booking office, whose operator
would direct small team operating the
reservisor.
Remote access
1953 Trans-Canada Airline (TCA) started
investigating a computer based system
with remote terminals.
It testing one design on the university of
Toronto’s Manchester mark1
It was successful.
Travel Agent Access
1976 United began offering its Appolo
system to travel agent.
It would not allow the agents to book
tickets.
In 1978 travel agents released.
Global Distribution System (GDS) Amadens:
It is made up of vision, values, business
strategy, to support the purpose as a
company.
The company work with customers.
It offering a technology company dedicated
exclusively global travel industry.
Is the largest GDS provides serving the
world wide travel & tourism industry.
It gives access to book able contant from
435 airlines.
Semi Automatic Business Research
Environment (SABRE) It is used by more than 55,000 travel
agencies around the world.
With more than 400 airlines, 88,000
hotels, 24 car rental brands and 13 cruise
liners.
The Sabre GDS enables companies such
as:-
American Airlines, American Express,
BCD Travel, Carlson Wagonlit Travel, Hogg
Robinson Group (HRG).
Galileo It is part of travel port group of
companies.
In 2006 had world wide market share of
22% for airline booking.
The Galileo can used to book train,
cruises, car rental and hotel rooms.
Travel port is a global broad based
business service provides.
It serves in every segment of the travel
industry.
World Span Majority of travel agents used in this
system.
Travel port is predominantly a global
distribution system business which
operates approximately 170 countries.
Include internationally recognized world
span & Galileo GDS platform.
World span introduced in 1990.
Delta Airline & N.W Airline are major
airlines.
Difference between CRS & GDS It has same functions but
The CRS only provide information about
airlines.
By using GDS can reserve a ticket , a
room in a hotel and also a rental car.
Basically GDS use to reserve everything.
CRS operates that book & sell tickets for
multiple airlines are known as global
distribution system.
GDS also provide access also provide
access to railway reservation and bus
reservation.
CRS is used to store & retrieve
information related air travel, hotel, etc..
Prepared by Jasna Thilayil