September 9, 10 & 11, 2015 • Sands Expo • Las Vegas

www.CTIASupermobility2015.com

TRENDS IN ENTERPRISE MOBILITYSeth Robinson, CompTIA@sethdrobinson

Headline

• Bullet• Bullet• Bullet• Etc.• Etc.

Technology is Changing

But It’s About More Than Just Technology

It’s About The Way Businesses Operate

Three Eras of Enterprise Technology

Mainframe

Technology not widely accessibleTechnology use highly restricted

Technology management highly centralized

PC/Internet

Technology moderately accessibleTechnology use becoming pervasive

Technology management mostly centralized

Cloud/Mobile

Technology widely accessibleTechnology use very open

Technology management decentralized

Device+OSe.g. Apple,Samsung,

Google

Communication

e.g. Lync, Skype, or

Native function

Public Cloude.g. Salesforce,

Dropbox, orAWS-hosted

systems

Private CloudSystems running

on Openstack,

Eucalyptus, etc.

On-premise systems

Internet

3rd Party AppProcured thru standard app

store

Custom AppBuilt internally or outsourced

Mobile webStandard browser

functionality

3G/4G e.g. AT&T,

Verizon

Wi-FiCarriers,

Corporate orPublic Networks

Peripheralse.g. keyboards

or health monitors

Drivers for Mobility Adoption51%Employee Flexibility

47%Productivity Gains

41%Telecommuting

37%Employee Availability

33%Business Continuity

33%Cost Savings

Challenges in Adopting Mobility

Finding mobile application developers

Maintaining mobile & Internet offerings

Optimizing business applications

Users not familiar with company policy

Mobility skill level of IT staff

Determining cost/ROI of mobile solutions

Making systems accessible securely

Mobility skill level of general staff

16%

20%

29%

30%

31%

33%

36%

45%

Moving Away from BYOD

8% 34%

58%

45%

50%

7%53%

40%

2013 2014 2015

No BYOD Partial BYOD Full BYOD

5%

Steps Toward IntegrationDevice usage information provided

to users

IT team assists with configuring devices

Build custom mobile applications

Move applications to cloud systems

Implement/explore virtual desktops

Move to applications with mobile apps

46%

46%

39%

36%

36%

31%

41%

34%

29%

25%

29%

23%Minor/No integration Heavy/Moderate integration

Changes Mobility is Driving in Frontend

42%Increased

demand for efficiency

41%Greater

development effort

41%Focus on

user experience

Workflow Change Due to Mobility

8%

38% 41%

10% 3%Significant Change

No Chang

e

Slow Progress in Policy CreationCurrently have a formal policy

Currently building a policy

Only share best practices

No set policy or practices

Don't know status of policy

30%

37%

21%

10%

2%

24%

40%

18%

12%

6%

2013 2014

Many Mobile Security Issues to SolveTechnologies need to be

improved

Control security from a central location

Poor security implementation by users

Tight security impacts usability

Security is lower priority than mobility

43%

35%

31%

18%

17%

44%

44%

44%

49%

46%

Major issue Minor issue

Different Challenges for Different Companies

Medium Large1. Integrating devices2. Multi-OS support3. Enforcing policy

1. Balancing needs2. Enforcing policy3. Integrating

devices

Small1. Integrating

devices2. Remote support3. Balancing needs

Managing suggestions from end users

Supporting multiple mobile OS

Enforcing mobility policy among end users

Integrating mobile devices

19%

36%

39%

39%

39%

40%

42%

Takeaways

Mobility is a significant shift in front-end computing: Learn all about it

There are many approaches for mobility strategies: Choose the best one for your business

Mobility goes beyond the device to affect processes: Build the skills needed

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Thank YouSeth Robinsonsrobinson@comptia.org@sethdrobinson