Competitive Advantages Solutions Technology Who and Where we are.

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Transcript of Competitive Advantages Solutions Technology Who and Where we are.

Page 1: Competitive Advantages Solutions Technology Who and Where we are.
Page 2: Competitive Advantages Solutions Technology Who and Where we are.

Competitive Advantages

Solutions

Technology

Who and Where we are

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# 1 in integrated softwarefor Hotels and Resorts

Technology for Hotels with a vision for the Future

Who are We

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Established in 1984

Capital 355.500 €, 475.000 USD

International Headquarters:Av. Almirante Gago Coutinho, 70Lisboa - Portugal

OfficesSpain – MadridLithuania – VilniusColombia – BogotaCuba – La HabanaPortugal – Lisboa, Braga, AlbufeiraMadeira - FunchalPeru – LimaUSA - Miami

Staff Corporate Offices – 85

Company

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Services16.200 Help Desk Services/yearInstalled Hotel Units (rooms)

8.100 Local Client Services /yearNet Sales (Euro)

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Installed Client Base

Hot

els

Installed Client base 1800 Hotels 182.000 Managed Hotel Rooms

Hot

el R

oom

s

Hot

els

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Where we are

PortugalSpain

CanariasMéxico

PanamáColombia

BelizeCuba

JamaicaLithuania

TunisieCabo Verde

Angola Mozambique

EthiopiaPeru

R. DominicanaS.Tomé Principe

BrasilBelize

Miami-USAOfficesDistributors

Europe

58%

Americas & Caribbean

32%

Africa10%

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Corporate Personality

DEDICATION

RELIABILITYINNOVATION

EXPERIENCE

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Partnerships

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Newhotel Products

Hotel Front-Office

Multi-Hotel and Resorts

Hotel Groups

Central Reservation System

Reservations

Internet Reservations

Telephone Call Accounting

Interfaces

Conventions and Events

SPA and Wellness

Golf Courses

Condos and Time-Share

CRM & Marketing

Yield Management

Manager Navigator

Quality Surveys

Credit Control

Points of Sale

Wireless POS

Warehouses and Purchases

Clubs and Cabarets

Currency Exchange

Accounts Payable

Hotels and Resorts

Businesses and Tourism

Points of Sale and Stocks

Management Tools

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Hotel PMS Front-OfficeReservations & Front-Office

Group ReservationsCheck-in /Check-out

Interactive Room PlanningPromotions and Packages

Night Auditor WizzardHousekeeper

Report GeneratorForecasting

StatisticsInternet Reservations

Revenue & Yield Management

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web.newhotel front-office

Online Web BookingsDirect in Hotel webpageWeb Channels Manager

Direct Guest ReservationsAgencies and Companies

Web services basedBack-Office Manager

Sales Reports

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web.newhotel back-Office

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web bookings Engine

Internet Reservations Engine

Integrated Management of Quotes, Price and Offers of the

Hotel and the Web Channels

Online Reservations

Electronic Payments

Seamless Integration with the major IDS

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Credit Control

Accounts ReceivableAccount Statement

Multi-currency Voucher Register

Payment RequestsReminder lettersBalance History

Online Invoicing Interface Front-Office Interface

Accounting Integration

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Currency Exchange

Exchange PostMulti-currency exchangeCashier ReportsCalculation of FeesTaxes and rates ReceiptsFront-Office InterfaceAccess to guest data

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Points of Sale

Restaurant and Bar POSTouch screen operation

Room ChargesTable accounts

Split checkQuick sale

Cashier ControlHappy-hour prices

Multi-currencyReports and statistics

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Portable POS

Portable TerminalWireless

Remote OperationKitchen orders

Room ChargesTable accounts Multiple salons

Tickets and InvoicesMulti-brand

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Clubs and Cabarets

Table Reservations Room Plan

Tables and seatsAuto-Assignment

Packages and MenusDoor Control

InvoicingSales Reports

FeesInterface with POS

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Stocks and Inventories

Stock ControlFood and Beverage

Orders and PurchasesInventories

RecipesBuffets and Banquets

Cost/sale analysisMultiple Warehouses

Automatic sales deductionExport to Accounting

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Accounts Payable

Accounts payable controlSuppliers Files

Overdue InvoicesAccount Status

Automatic check issuePayments forecast

Stock InterfaceAccounting Interface

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ConventionsMeeting RoomsEvent Planning

BudgetsInvoicing

Additional ServicesAudiovisual renting

Salespeople produtionInterface with Hotel

Sales reportStatistics & Forecast

Events & Conventions

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Resource managementService reservations

Daily WorkplanMonthly and Weekly Plan

Therapists Control Service Packages

Client HistoryHotel+SPA Packages

Sales and InvoicingSPA Point of Sale

SPA and Wellness

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Golf Courses

Golf ReservationsTee-Time Time

Point of SaleGolf Shop POS

Golf course managementSales and Invoicing

Player’s History Hotel InterfaceVoucher Control

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Quality Surveys

Survey designQuality Control

Form PrintingStatistical results

Graphical AnalysisTime Evolution

Interface Hotel dataHotel Module

Hotel Group System

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Time-Share and Condos

Contracts and Sale StatusOwnership Management

Fixed and Variable periodsMaintenance Fees

Welcome lettersOwner’s Accounts

Automatic reservationsSpace Bank & exchanges

Hotel Management

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Call AccountingPhone tarification

Price setting Call Invoicing

Open and Close lines Traffic analisys

Graphical ReportsInternal costs control

Room chargesMessages and wakeup calls

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Hotel Interfaces

Interface managementMagnetic cardsAccess Control

Phone SwitchboardPay TV and Video

Mini-Bar controlEnergy control

Internet InterfacePassport ScannerAccounting Export

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CRM and Marketing

Client ProfilesArchive management

Partners ClubHistory by Client

Preference analisysLoyalty Points

Automatic MailingsMarketing Campaigns

Marketing Assistant

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Manager Navigator

Business Intelligence Management Control

Easy to useQuestion-Answer

Reports and GraphicsABC Analysis

StatisticsForecasts

Simulations

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Manager Navigator

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Multi-Hotel & ResortsMulti-Hotel management

CRS - Central Reservation System

Guest deviationOverbookings controlConsolidated Reports

Income, OccupancySales between Hotels

Shared Services Booking Position

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Hotel Chains

Centralized managementRemote control of Hotels Simplifies the operations

Centralized rate management Creation of Promotions

Central credit control Consolidated reportsIntegrated Statistics

Eliminates duplicationsReduces time and staff

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Central Reservation System

Central OfficeMulti-Hotel Reservations

Circuit Operation Multiple Hotels

Confirmation E-Mails Sincronization betweenCentral and the Hotels

Regional PlanningAdvanced Deposits

Safety and Reliability

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Technology

o Oracle Databaseo Service Oriented Architectureo Solution in microsoft.net and Windows32o Programming Languages: C#, C++, VB, Delphio Multi-level layering structureo Crystal reports generatoro Windows, UNIX and Linux Servers supporto Workstations: Windows 7, Vista, XP, terminal servero User interfaces: Windows and Internet browsero TCP/IP protocol and database integrationo Integrated multi-applicational system

# 1 in integrated software for Hotels and Resorts

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INTERNET

Internet access router

Hotel web page

HOTEL

Booking Engine

Hotel System local network

Front desk

Departments

Bar, Restaurant

Director

Windows/Unix/Linux ServerOracle Database

TCP/IP Internal networkMulti-language

POS touch screenInternet Booking engine Access to web channels

Department integrationInterfaces with Phones, Keys and other devices

System Architecture

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Hotel Group private network TCP/IP communicationHigh reliability services

Central Reservation Systems Failure resistantBooking engine

Internet reservationsIDS channels

Total IntegrationCorporate consolidation

Hotel chain Architecture

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1. Solid and reliable company with 25 years in the market

2. Large experience in specialized solutions

3. Technologically advanced and last generation architectures

4. International recognition and prestige of Newhotel Software

5. Over 1800 Installations running in different countries

6. The most complete family of integrated software in the market

7. Modular solution adapted to small and large units

8. Ability for the most advanced management requirements

9. Highly specialized and experienced staff

10. Technical Assistance guaranteed to cover more than 25 countries

11. HelpDesk available 24/7

12. Dynamic product strategy and futuristic vision

13. Global solutions, multi-currency and multi-language

15. Web Booking Engine for connection with Internet Sale Channels

16. Satisfied clients and references of large Hotels and International Groups

Competitive advantages

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Permanent Support

International Help Desk 24 hours x 365 days

local technical support of 26 distributors

and regional offices

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Vision Statement

Integratedhotel solutions

for the Global World

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www.newhotel.com