DEVELOPS COMPREHENSIVE KNOWLEDGE TO BE A CREDIBLE RESOURCEDevelops a comprehensive knowledge of products and potential applications; understands that up-to-date knowledge is required to maintain credibility as a subject matter expert with distributors and end-users; acquires knowledge through sources of published information supplemented with personal internal and industry contacts; keeps current on product/service developments through more formal learning opportunities; assumes the role of resident expert and develops product knowledge for the purpose of serving as a resource to others

Acquire the comprehensive knowledge of products and product sales strategies required to keep on target with client needs Have the confidence in his/her expertise to establish him/herself as an effective resource Believe that there is always something new to learn Recognize that his/her credibility as a resource to customers is dependent upon the frequency and thoroughness with which he/she

updates his/her product and applications knowledge © GrowthPlay

High Performers:

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