Competancy Model

Competency Model:Project Manager

A Competency Model on Project Management

Developed By:

Jonathan DaviesProject Manager

Billy GurowskiDocumentation Specialist

Jenny SpitzResearch Analyst

Pedro MaldonadoPresentation Specialist

“Our job was to create an original Competency Model for Project Managers at Renewergy.”


“A Project Manager is a person that oversees a project that has a clear beginning, middle, and end. A Project Manager can be called

upon for projects that extend over a large period of time as well as for those involving many stakeholders. It is the responsibility of a Project

Manager to oversee all operations and work with its various stake-holders to get the project done on time and within the budget while

reaching the project’s set goals.”

What is the role of a Project Manager?


A. Leadership A:1. Motivate Project Team A:2. Demonstrate Ability to be Flexibly Authoritative A:3. Employ Active ListeningB. Management Towards Goals B:1. Time and Resource Organization B:2. Demonstrate Flexibility/creativity/innovation B:3. Task Delegation B:4. Ongoing EvaluationC. Communication C:1. Defining Client Goals and Objectives. C:2. Building and Running Project Team. C:3. Managing Stakeholder Concerns and Needs. C:4. Awareness Of Language

D. Managing Relationships D:1. Manage Customer Needs D:2. Model Good Interpersonal Skills D:3. Build and Maintain NetworkingE. Planning E:1. Develop Project Charter E:2. Strategic and Organized Execution E:3. Budget Development and ManagementF. Knowledge F:1. Illustrate Knowledge Project Management Methodology F:2. Develop and Have Content Specific Knowledge F:3. Align With Company’s Strategy

Model Overview


Competency Category

Competency(s) Typical Actions

Competency Sub-Category

Priority

Competency Model KEY


A. Leadership

A:1. Motivate Project Team

A:1 1) Plan and Direct Team Building Activities

A:1 2) Define Incentive

1) Use known successful techniques1) Encourage outstanding performance of team members

2) Know when to implement incentives

A:2. Demonstrate Ability to be Flexibly Authoritative

A:2 1) Balance Democratic and Authoritative Styles

A:2 2) Plan and Direct Team Development

1) Determine proper leadership attitude based on project needs and project team members

2) Lead project team with direction2) Consider and Recognize team feedback/input when appropriate

A:3. Employ Active Listening

A:3 1) Understand and Acknowledge that People Mean More than They Say

1) Use other people’s ideas appropriately1) Able to think of the team as a whole

Priority


B:2. Demonstrate Flexibility/Creativity/Innovation

B. Management Towards Goals

B:1. Time and Resource Organization

A:3 2) Communicate Problems Which Are Important To Team Members

2) Be concerned of people in your team 2) Foster trust

Priority

B:1 1) Use Project Management Software

B:1 2) Organize and Create Notes and Minutes

B:1 3) Prioritization of Issues

1) Provide and Share information to the team1) Make Gantt charts1) House and Organize project risk

2) Keep on top of the Project 2) Continue to learn

3) Recognize milestones of Project3) Consider all phases of project management3) Use resources efficiently and effectively

B:2 1) Recognize Current Events

1) Be aware of other projects in same field or general1) Make use of all resources to continue Project Management Development


B:4. Ongoing Evaluation

B:3. Task Delegation

B:2 2) Adaptability

B:2 3) Capability for Design

Priority2) Be able to change direction of project when necessary2) Quick on your feet

3) Regard aesthetics 3) Incorporate existing functions for use in Project Team

B:3 1) Implement According to Project Team Members Competencies

B:3 2) Evaluate Priority of Tasks

B:3 3) Create Deadlines

1) Delegate work based on Team Member’s strengths

2) Evaluate tasks completed of individual team members

3) Manage team to have tasks completed on time3) Give proper information for team members to complete tasks accordingly

AB:4 1) Provide Constant Feedback & Attain Assessment of Activities/Performance

1) Know what information needs to be given to each Project Team Member


C:2. Build and Manage Project Team

C. Communication

C:1. Define Client Goals and Objectives

PriorityB:4 2) Give Constant Scheduled Feedback

2) Distribute Verbal and written content2) Provide feedback when reaching milestones of Project

C:1 1) Present Ideas Clearly

C:1 2) Make Mission Statements or Client Goals

C:1 3) Create a Time line

C:1 4) Create a Task List

1) Demonstrate Written Skills1) Demonstrate Oral Presentation Skills

2) Align missions of all organizations involved as well as own mission

3) Determine work breakdown structure

4) Consider who will work best for Project process

C:2 1) Define all Issues within Project Team

1) Know project team members1) Define strengths, weaknesses and sensitivities


D. Managing Relationships

D:1. Manage Customer Needs

C:4. Awareness Of Language

C:3. Manage Stakeholder Concerns and Needs

C:2 2) Maintain a Clear Channel of Communication

Priority2) Support open communication

C:3 1) Have Regular Contact and Assessment

1) Have ongoing feedback and communication

C:4 1) Use Understandable Language

C:4 2) Ensure there are no Language Barriers

1) Use appropriately jargon

2) Facilitate honest, open, clear communication

D:1 1) Foster a supportive environment

1) Foster and Ensure open and honest communication


E. Planning

E:1. Develop Project Charter

D:3. Build and Maintain Network

D:2. Model Good Interpersonal Skills Priority

D:2 2) Connect on level unique to work

2) Be Open to personal communication

D:3 3) Build the appropriate team for Project

D:3 4) Maintain regular contact with constituents

3) Establish trust amongst network

4) Follow up on all projects for strong relationships

E:1 1 ) Assess Project Goals

E:1 2) Talk Collectively About Goals

1) Create goals considering all stakeholders

2) Meet needs of team members


F. Knowledge

F:1. Illustrate Knowledge Project Management Methodology

E:3. Budget Development and Management

E:2. Strategic and Organized Execution

E:1 3) Agree on the Terms

E:1 4) Sign Contract

3) Establish a schedule that works for everyone

4) Obtain signed documentation of team members

Priority

E:2 1) Risk Management

E:2 2) Time Management for Project Deadlines

1) Track risk1) Know when risks are likely to occur1) Avoid risk derailing a project

2) Use project management software

E:3 1) Know your Budget

E:3 2) Allocate Funds Properly and Timely

1) Use financial resources to ensure accountability1) Determine how much your client is paying you

2) Determine who and what needs money


F:3. Align with Company’s Strategy

F:2. Develop and Have Content Specific Knowledge

F:1 1) Develop a mantra

F:1 2) Know critical software

1) Bring creative exercises and phrasing to team1) Design Project Team atmosphere

2) Have proper resources for specific software

Priority

F:2 1) Understand Project Content

1) Have a basic knowledge of Project Content1) Conduct research if you need to develop your knowledge1) Know how to work with Content Experts

F:3 1) Awareness of Vision

F:3 2) Create Budget Goals

F:3 3) Awareness of Target Market

F:3 4) Have a Method of Releasing Information to Press (PR)

1) Be acquainted with project’s vision1) Provide direction

2) Define financial responsibilities2) Keep within budget allotment2) Allocate funds properly

3) Research your target market 3) Identify communication channels

4) Have a PR strategy 4) Manage clients’ reputation


About our Process: A Project Manager is a person that oversees a project that has a clear beginning, middle, and end. A Project Manager can be called upon for projects that extend over a large period of time as well as for those involving many stakeholders. It is the responsibility of a Proj-ect Manager to oversee all operations and work with its various stakeholders to get the project done on time and within the budget while reaching the project’s set goals.

Our group was first introduced to competency models in class. These models gave our team the basic understanding of what to in-clude in a competency model, and how one is typically structured. These in class resources and other competency models we found online gave our group a clear idea of how to structure the model and what information is typically included.

We then started a journey to find the content. What are the competencies of a Project Manager and how did we decide what to in-clude? First we looked at job posting for project managers, we pulled out the key words and skills that we saw companies looking for. Next we schedule six interviews with current Project Managers. We as a team then collected data from experienced and relatively inexperienced Project Managers through face-to-face team interviews, phone interviews, and e-mail interviews. We also interviewed all of the current Renewergy Project Managers. Since we had different levels of expertise of the Project Managers we interviewed, our team was able to gauge what the most valuable competencies are based on repeated themes across all interviews.

We evaluated our interviews through a series of weekly, and sometimes biweekly meetings. During these meetings, we would all insert quality competencies into our Google Drive, that the whole team had access to, in a brainstorming, free flowing process. We encour-aged each other to write down anything that came up in an interview, or when transcribing an interview to get down all possible ideas and thoughts on competencies for a Project Manager. Many of our ideas for what our competencies encompass are original and unique to our Renewergy Project Manager. In addition, our brainstorming-like process allowed for each project member to come up with valuable com-plementary information for our main competencies.

Our Google Drive provided an online tool that could be accessed by anyone of our teammates at anytime, to continuously edit our competency model draft. Our Project Team manager then took on the responsibility of creating a template to insert the competencies out-lined in our draft into what will be our final document, while other group member’s work on creating our workshop to reveal this model. Included on the following pages are the interview questions that we used for all interviews and the consent form that each participant signed. We would like to take this opportunity to thank all of the professionals that shared their time and expertise with us to assist in the development of this model.


1. What is your background both education and professionally? 2. Did you have a mentor to get where you are? 3. What do you do as a Project Manager? 4. In your opinion what are the top 5 qualifications for being a Project Manager? 5. What kind of resources do you use/or think that are helpful to further your professional development? The next questions are asking about your experiences as a PM. Consider the skills that lead to these results, think about your management and communication style, and try to be specific. Tell us about one of your most successful projects. What of that made it so successful? To counter that, what was one of your say unsuccessful projects? What made it so unsuccessful or not up to par with what you normally do? 7. What do you think is the most important competency of being a project manager? 8. What is the first step you take when starting a project? 9. Do you believe it is more efficient and effective when you have an authoritative or democratic management style?

Interview Questions

Competancy Model

Business

Transcript of Competancy Model