Compensation Survey:

Understanding the Labor Market in your City

June 16 2011

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Background – Salary Surveys

Purpose» Determine how others pay for similar positions

» Compare self to market

» Make pay adjustments to individuals

» Make pay adjustments to a job position

» Make pay adjustments across the organization

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Background – Salary Surveys

Survey provides data on» Base Salary/Hourly Rate

» Annual Bonus

» Total Compensation (Base + Bonus)

» Employee Programs

» Group Benefits Programs

» Savings/Pension Programs

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Background – Salary Surveys

Survey Jobs Building Superintendent Marketing Manager

Cleaner Property Accountant

Doorman/Concierge Property Administrator

Leasing Agents Property Assistant Manager

Legal Admin./Paralegal Property Manager

Maintenance Manager Regional Manager

Maintenance Technician Security Guard

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Background – Salary Surveys

Survey Participants

Large and small organizations

Properties included from across CanadaLarge and small buildings

2009 Sample of Participants:1. Boardwalk REIT 7. Realstar Management 

2. CAP REIT 8. Sophie Investments Inc. 

3. Greenwin Property Mgmt 9. Sterling Karamar Property Mgmt

4. Lawrence Construction 10. The Summerhill Associates 

5. Oxford Properties 11. Timbercreek Asset Management 

6. Park Property Management Inc. 

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Maintenance Technician – Base Salary

$15,000$20,000$25,000$30,000$35,000$40,000$45,000$50,000

Toronto & Area Montreal Calary

P25

P50

P75

Average

Sample size P25

P50 (median) P75 Average

Toronto & Area 121 $27,810 $33,500 $41,033 $33,515

Montreal 66 $29,224 $31,161 $38,164 $31,837

Calgary 80 $38,338 $40,000 $45,895 $41,060

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Building Superintendent – Base Salary

$15,000

$20,000

$25,000

$30,000

$35,000

$40,000

Toronto & Area Montreal Calary

P25

P50

P75

Average

Sample size P25

P50 (median) P75 Average

Toronto & Area 442 $16,025 $20,000 $30,000 $22,002

Montreal 84 $18,720 $24,119 $30,189 $24,849

Calgary 87 $32,750 $34,965 $37,493 $33,794

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Building Superintendent – Base Salary + Bonus

$15,000

$20,000

$25,000

$30,000

$35,000

$40,000

$45,000

Toronto & Area Montreal Calary

P25

P50

P75

Average

Sample size P25

P50 (median) P75 Average

Toronto & Area 442 $22,482 $29,718 $40,035 $30,376

Montreal 84 $25,445 $31,200 $36,427 $31,088

Calgary 87 $33,300 $36,225 $40,005 $36,004

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Building Superintendent

Salaried or Rent Only?

Salaried Rent Only Total Salaried Rent Only

Toronto & Area 442 23 465 95% 5%

Montreal 84 0 84 100% 0%

Calgary 87 2 89 98% 2%

Single Incumbent or Joint?

Single Joint Total Single Joint

Toronto & Area 206 149 355 58% 42%

Montreal 36 23 59 61% 39%

Calgary 6 14 20 30% 70%

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Building Superintendent

Base Salary for Single and Jointly held positions $ (Average)

Single Joint

Toronto & Area $22,033 $24,669

Montreal $21,415 $30,315

Calgary $19,180 $32,086

$15,000

$20,000

$25,000

$30,000

$35,000

Single Joint

Toronto & Area

Montreal

Calgary

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Building Superintendent

Apartment Subsidy?

Yes No Total Yes NoToronto & Area 403 11 414 97% 3%Montreal 59 18 77 77% 23%Calgary 20 1 21 95% 5%

Value of Monthly Rent Subsidy $

Average Minimum Maximum

Toronto & Area $876 $50 $1,981

Montreal $699 $250 $1,500

Calgary $1,069 $475 $1,650

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Staffing ActivitiesStaffing Activity: April 2008 - March 2009

Staffing Ontario National

Increase 17% 20%

Decrease 25% 7%

No significant change 58% 73%

Reasons for termination

Reasons Ontario National

Voluntary 57% 61%

Involuntary 43% 39%

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Staffing Activities

Employee Turnover

Reasons Ontario NationalVoluntary 12% 18%

Involuntary 9% 12%Total Turnover 21% 30%

12%18%

9%

12%

0%

10%

20%

30%

Ontario National

InvoluntaryVoluntary

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Staffing Activities

Vacation schedule: Years of service (most common)

Vacation Week Sr. Management Property Employees

Non-Property Employees

2 0 year 0 year 0 year

3 0-1 year 5 years 1 year or 3 years

4 4-5 years 10 years 10 years

5 20 years 20 years 20 years

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Benefits

% of company contributing to an Employee Savings Plan on behalf of employees

(e.g. company pension plan, Group RRSP, DPSP)

Sr. Management Property EmployeesNon-Property

Employees

Ontario National Ontario National Ontario National

Yes 31% 60% 31% 63% 31% 63%

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Benefits

% of company providing employee group benefits

Sr. ManagementProperty Employees

Non-Property Employees

Ontario National Ontario National Ontario National

Yes 69% 94% 11% 94% 77% 94%

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BenefitsCost of group benefits per employee per month

Ontario National

Under $100 0% 0%

$100 - $200 22% 44%

$200+ 78% 56%

Percentage of group benefits cost employer paid

Ontario National

0-50% 22% 33%

50-99% 22% 11%

100% 56% 56%

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2011 CFAA Compensation Survey

» Similar format to 2009

» National across Canada

» 14 property positions included

» Full statistics included

New information for 2011

» Median, 1st & 3rd quartile

» Average rent

» Average square feet

» Pay as related to average monthly rent $

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2011 CFAA Compensation Survey

» Projecting participation of 75+ landlords

» Geared towards both large and small landlords

» Survey reported by city

Price per city:

Greater Toronto Area: $250 or $350

Calgary, Edmonton, Halifax, Montreal etc.: $250

Hamilton, London, St. John, Saskatoon etc.: $175

National Report (all cities): $1,500

Cost x3 for non-participants

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2011 CFAA Compensation Survey

Interested in participating?

Contact:

» Steven Osiel

Email: sosiel@palbenefits.com

Telephone: 416-969-8588

» John Dickie

Email: president@cfaa-fcapi.org

Telephone: 613-235-0101

Your completed survey data is due by the end of June