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Transcript of Compassion - Global Program Business Intelligence (BI) Agenda Introduction BI Overview Our BI...
Compassion - Global ProgramBusiness Intelligence (BI)
Agenda
• Introduction
• BI Overview
• Our BI Strategy &
Journey
• BI Dashboards &
Views
• Questions?
Walt OgilvieBusiness Intelligence ManagerGlobal Program
"Information is not knowledge."
“Information is not
knowledge.” Albert Einstein
Global Program BI – An Overview
We believe that everyone should have easy access to the information they need to succeed in their role.
This information should be accurate, understandable, timely, and relevant to the decisions they are making.
Objective
Types of Data
• Management – aggregate and drillable information to optimize performance
• Performance – used to compare reality to expectations; improves accountability
• Operational – used to plan and improve day to day business activities
Principles• Leaders are responsible for creating a healthy data culture.
• Information is intended to be used for learning and growth, not as a whip or means to control.
• Information must be transparent and visible.
• True value is derived when information is accessible as needed, is understandable, and guides users towards actionable decisions.
BI Reporting
Single Source of Truth Operations Reporting Dashboards
Survey Visualization KRI Report Scorecards
Key BI Strategic Action Points
• Increase prioritization and
capacity for data sourcing
efforts
• Coordinate BI & Reporting
approach within Operations
• Build stronger organizational
engagement on BI related
issues/topics
• Leadership champions
information culture
BI Better Positioned
Challenges Solutions
Lack of easy access to data Improved data sourcing & reporting efficiency
Confusion on BI & reporting roles Coordinated BI & reporting responsibilities
Ambiguous information needs Information appropriately used to influence or support decision making
Lack of front-line information Improved access to information for end users
Information Management Center
BI ‘artwork’ in Development
Questions & Discussion